A New Justice r

REPORT OF THE FAMILY JUSTICE REFORM WORKING GROUP

TO THE JUSTICE REVIEW TASK FORCE

May 2005

Contents

Executive Summary.......................................................................................5

Part 1: A Mandate for Change ......................................................................9

1 Let’s Act on What We Know ................................................................10

1.1 Our Current System Often Fails Families...................................10

1.2 Conflict is Harmful to Children ..................................................11

1.3 Still, Our Justice System Steers Families to Court .....................11

1.4 Defining the "Family Justice System"........................................12

child protection cases..................................................................12

1.5 Why has Change been so Slow? .................................................12

1.6 Now is the Time to Act...............................................................13

2 The Working Group and Its Project ......................................................15

2.1 Members .....................................................................................15

2.2 Mandate and Principles...............................................................16

2.3 Sources........................................................................................16

2.4 Recent Innovations .....................................................................18

2.5 The Family Justice System Matters ............................................19

Part 2: Delivering Family Justice ..............................................................21

3 Information, Assessment and Referral ..................................................23

3.1 A Family Justice Information Hub .............................................23

Supreme Court Self Help Information Centre (SHIC). ..............25

3.2 The Information People Need.....................................................26

3.3 How Information can be Delivered.............................................27

3.4 Information must be Coherent and Accessible ...........................31

plain language .............................................................................31

reaching remote communities .....................................................31

3.5 Meeting the Needs of Aboriginal Communities .........................32

3.6 A Family Justice Assessment Service ........................................34

needs assessment is critical.........................................................34

providing assessment services throughout BC ...........................35

assessment services and immigrant women................................35

CONTENTS

assessment as a gateway .............................................................36

3.7 Referral Networks are Key to Integrated Service.......................37

4 Consensual Dispute Resolution.............................................................39

4.1 Changing Expectations ...............................................................39

4.2 Definitions ..................................................................................40

4.3 Family Violence, Power Imbalance and Gender ........................41

family violence and CDR............................................................42

4.4 Mandatory Participation in CDR ................................................42

4.5 A Range of CDR Options ...........................................................45

4.6 Complying with the Mandatory Requirement ............................46

4.7 Assessment..................................................................................47

exemptions ..................................................................................48

4.8 Practice Standards and Quality Control......................................49

4.9 Making CDR Accessible ............................................................50

4.10 Access to Legal Advice in Support of CDR ...............................51

4.11 Children and CDR.......................................................................51

5 Rules, Procedures and Hearings............................................................53

5.1 Tailoring Processes to Families’ Needs......................................53

proposed rule changes.................................................................55

financial disclosure forms...........................................................61

5.2 Using Technology to Enhance Access........................................62

automatic forms generation.........................................................62

auto orders...................................................................................63

court attendance by telephone and videoconference ..................64

a single set of rules......................................................................64

5.3 The Conduct of Hearings ............................................................65

child participation in family court ..............................................68

5.4 Court fees ....................................................................................69

5.5 Court costs ..................................................................................70

offers to settle..............................................................................71

5.6 Working with Orders and Agreements .......................................71

high conflict families ..................................................................72

access issues................................................................................74

helping people meet their support obligations............................75

5.7 Legislative Changes are Needed.................................................77

preserving limitation periods ......................................................78

defining the "triggering event" ...................................................79

variation of separation agreements .............................................80

family violence and "best interests" ...........................................81

6 Family Court Structure..........................................................................82

6.1 The Court and the Family Justice System ..................................82

our existing family court structure................................................82

6.2 Moving to a Single Court for Family Law .................................84

6.3 Section 96 and Family Justice Reform .......................................86

A NEW JUSTICE SYSTEM FOR FAMILIES AND CHILDREN III

CONTENTS

6.4 A Superior Court UFC................................................................87

implementing the superior court model in BC............................89

youth criminal justice and child protection cases .......................93

6.5 Full Provincial Court Jurisdiction...............................................94

6.6 Coordinated Jurisdiction .............................................................97

judicial resources ......................................................................100

7 Judges and Lawyers and Family Justice..............................................103

7.1 Judges: Qualifications, Training, Specialization ......................103

7.2 Lawyers’ Changing Roles.........................................................105

building on the momentum .......................................................106

ethical rules need to evolve.......................................................107

"unbundled services" ................................................................107

8 Implementing and Evaluating Reforms...............................................110

9 Conclusion...........................................................................................111

10 Recommendations ...............................................................................112

11 Bibliography........................................................................................122

IV A NEW JUSTICE SYSTEM FOR FAMILIES AND CHILDREN

Executive Summary

Family law affects us all. If we have not been directly involved in a family

break-up, we have a friend or family member who has. Experience tells us

that these are emotional events, and that the answers to the real issues families

face often are not found in the law.

The Family Justice Reform Working Group was asked to explore opportunities for

fundamental reform of British Columbia’s family justice system, building on its

strengths to better meet the needs of today’s separating and divorcing families.

We were asked to use the many reports and studies that have been done in BC

and elsewhere over the past three decades as the basis of a plan for change.

When we looked at those reports we were struck by the consistency of their

messages. Over and over we read that the adversarial system was not designed

for family law cases and, for too many families, it does not work well. What

families need is help to find better ways to communicate and to work out the

arrangements that work best for them.

Past reports have consistently recommended that family cases not be treated

as potential trials but be managed through processes designed to address the

relationship issues and underlying emotions that actually drive family conflict.

They say that it would be best for people to retain more control over the

decisions that will shape their lives.

It is true that there have been innovations in family law, and there are now

more alternatives to litigation. Still, mediation, collaborative law, settlement

conferences and parent education programs—all worthy and welcome—have

been add-ons to what remains a fundamentally adversarial framework. That

framework makes a difficult situation worse by defining spouses as

adversaries and disagreements as contests to be won or lost. It encourages

attitudes and behaviours that do not serve families well.

We do not intend to undersell or overlook the extensive and impressive efforts

made over the last several years by lawyers, judges, policy makers, court

administrators and community services to reform family law in BC.

There is no question that a good deal has been accomplished already, but now

is the time to take bold steps forward along the course that has been set,

EXECUTIVE SUMMARY

6 A NEW JUSTICE SYSTEM FOR FAMILIES AND CHILDREN

towards the goal of a justice system that is fundamentally different from what

we have known in the past—one that is actually designed for families.

The groundwork has been laid. Now we need to do what the experts have

been recommending and move family law away from the adversarial

framework.

We propose a family justice system where mediation and other consensual

processes are not considered "alternative dispute resolution," but are the

norm. Just as they did before break-up, families will bear the primary

responsibility for making their own arrangements, with the benefit of all the

tools that the new family justice system will offer. In the family justice system

we propose:

A "Family Justice Information Hub" will be the source of information on

all aspects of family law and family dispute resolution. Located on the

internet and in communities throughout BC, often in the courthouse, this is

where people will go to learn about their rights and obligations and about

the options available to them, and be referred to the services they need.

Before asking a court to resolve a family dispute, people will be required to

participate in at least one mediation session, to try to resolve their issues,

and that first session will be free.

If mediation is not appropriate, for reasons including family violence,

another consensual dispute resolution process might be appropriate.

Mediation, collaborative law, and other consensual processes will become

the expected means of resolving family disputes. Lawyers will play an

important role in helping clients choose the most appropriate dispute

resolution process from the available options.

For cases that do need a judge, there will be one court, with judges who are

expert in family law and committed to a new way of thinking about the

resolution of family law disputes.

Court forms will be simple "fill-in-the-blanks" forms, available online;

rules will be simplified; and hearings will be informal.

The courts cannot and should not be removed from the family justice

system—trial is necessary and valuable for resolving truly intractable

disputes, for clarifying the legal principles upon which negotiated settlements

are based, and for enforcing obligations arising out of separation. The

principles of family law, as set out in statutes and developed through judicial

decisions are the framework within which families can develop the solutions

that fit their particular circumstances and we do not suggest that this should

change.

However, we do say that the family justice system should be founded not on

the values of an adversarial process, but on the values of family autonomy,

cooperation and the best interests of children. This shift has already begun.

Family case conferences in the Provincial Court, judicial case conferences in

EXECUTIVE SUMMARY

A NEW JUSTICE SYSTEM FOR FAMILIES AND CHILDREN 7

the Supreme Court, mediation, and collaborative law in the private sector are

all evidence of a trend. We propose to extend and accelerate these

developments and to incorporate cooperative values even more deeply into the

family justice system, particularly at its "front end."

In Part One of our report we set the stage for our recommendations, describe

our mandate and the composition of our Working Group, and tell how we set

about accomplishing our task.

In Part Two, beginning with Chapter 3, we make and discuss our

recommendations for change, in 5 chapters.

Chapter 3 describes the front end of our proposed family justice system and

says that it is here that resources should be focussed. Families find the justice

system complicated and confusing. Confusion can heighten and prolong

conflict, especially for the increasing number of people who do not have legal

representation. Information is a dispute resolution tool, and should be

provided through an accessible single point of entry. The entry point we

propose is the Family Justice Information Hub. This would be the front door

to the family justice system; the coordination point for local services for

families, for legal information and advice, for assessments, and referrals. The

Hub would also be available over the internet, and by telephone.

Chapter 4 proposes a shift from a subsidized litigation system to a subsidized

settlement system. This involves a change not only in programs and services,

but in how people think about family dispute resolution. The reality is that the

vast majority of family cases settle without a trial: we recommend that the

family justice system reflect this reality and promote consensual settlements

that are timely and enduring and arrived at in a way that minimizes expense

and harmful conflict. Recognizing the need to allow for cases where violence

or power imbalance precludes it, we recommend mandatory participation in at

least one mediation session for most cases, before they go to court. To

reinforce societal support for this new approach to resolution, we recommend

that the first mediation session should be free for everyone.

Chapter 5 describes a simpler approach for cases that do need to go to court.

Forms would be of the "check box" and "fill-in-the-blanks" variety. Forms

such as the financial disclosure form would be generated automatically,

online, from responses to a series of simple questions. Court procedures

would be simplified and streamlined, designed to work towards resolution.

Hearings would be less formal and would be actively managed by the judge.

Chapter 6 examines court structure and unified family court (UFC). In British

Columbia we now have two parallel court systems hearing family cases. We

recommend a single court, with authority over all areas of family law, with

specialist judges and simplified procedures. Whether this proposal is accepted

or not, we recommend that adjudication of family cases be available within a

network of extensive services to support families, and with a focus on

EXECUTIVE SUMMARY

8 A NEW JUSTICE SYSTEM FOR FAMILIES AND CHILDREN

cooperative resolution. In our report we explore three possible models for

achieving this single court.

One is the superior court approach to UFC, already in use in seven

provinces, which moves all family matters to the superior courts. We

recommend this model but only if adequate funding is assured. Experience

in other provinces causes us to be concerned that funding might not be

sufficient to provide the necessary level of services and the province wide

implementation necessary to improve on the existing system.

A full Provincial Court jurisdiction approach would give Provincial Court

judges the same family law jurisdiction as Supreme Court judges. This

solves the split jurisdiction problem almost entirely within the context of

the existing judicial structure and preserves the flexibility and province

wide accessibility of the current system. While attractive from a practical

standpoint, this approach is precluded at this time by an array of

administrative problems and by the way that s. 96 of the Constitution Act,

1867 has been interpreted to prevent either a province or Canada from

giving jurisdiction over divorce or matrimonial property to a provincially

appointed judge. If the superior court approach proves unworkable, it may

be worth taking a further look at this option.

If neither of these options proves workable we propose that British

Columbia consider a coordinated jurisdiction approach. Not actually a

unified court model; it leaves the two existing courts in place while better

integrating and coordinating their family law work. It has been considered

before in BC. One approach would involve appointing Provincial Court

judges as Masters of the Supreme Court and giving them as much family

law jurisdiction as constitutionally possible. It is potentially complicated

and inefficient but warrants further consideration if the problems of split

jurisdiction cannot be resolved otherwise.

Finally, in Chapter 7, we conclude that changing the culture of family law

involves more than just changes to services, procedures, legislation and court

structure. It also involves people. Family law is distinct from other areas of

law and the lawyers and judges working in this area must adopt roles,

functions and values that are compatible with the needs of families. Lawyers,

clients and courts are already beginning to see their relationships and

responsibilities in new ways. We suggest ways that the courts can

accommodate the unique demands of family law, and steps that the Law

Society, Bar Association, law schools, and Continuing Legal Education

Society can take to support the work of lawyers in this evolving field.

This is a report to the Justice Review Task Force. We understand that the

Task Force will now offer those who work within our family justice system—

judges, lawyers, mediators, and others—and the families who rely on it, an

opportunity to respond to the ideas and recommendations in this report.

Part 1:

A Mandate for Change

1

Let’s Act on What We Know

1.1 Our Current System Often Fails Families

Family law presents enormous challenges. Disputes arising out of family

breakdown are as complicated and emotionally charged as they are common.

If we have not experienced family breakdown personally, we certainly have

friends or family who have.

When a family is together, we let its members take care of each other and we

assume that the family can solve its own problems. Unless someone behaves

criminally or puts children at risk, we treat the family as an autonomous unit.

But when spouses separate, new assumptions take over. Our family justice

system is based on assumptions that might strike us as odd if we were not so

accustomed to them: that a family’s issues are best resolved by strangers; that

family members should consider themselves adversaries; and that

interpersonal problems should be understood in terms of competing rights.

For the clients, family

breakdown is an

emotional – not a

legal – issue. We send

clients into a system

not equipped to meet

their needs.

~Breaking Up is

Hard to Do, 1992

In fact, few people really believe anymore that a court of law is the best place

for separating spouses to resolve their arguments, or that a judge is in the best

position to decide whether the children will spend weekends with one parent

or the other. Reports, surveys, and research papers keep telling us the same

things:1

family disputes are almost always best resolved outside of a courtroom;

our justice system was never designed to address the emotional and other

issues that arise from family break-up; and

families in conflict need information, advice, and support so they can take

responsibility for creating their own solutions.

The system we make available to them today is complicated, intimidating and

costs a great deal of money just when the family’s income is being stretched

beyond its limits. Increasing numbers of people find themselves forced, by

financial circumstances, to make their way without legal representation

through a process designed for lawyers. A small number of these people go to

trial on their own. Many settle, whether or not they have the information and

support they need; some walk away, their conflict unresolved and possibly

giving up what they need or were entitled to. Others never approach the

family justice system in the first place, seeing it as inaccessible, unaffordable

and unresponsive to their circumstances.

1 For a summary of these reports, see Appendix A.

1 – LET’S ACT ON WHAT WE KNOW

A NEW JUSTICE SYSTEM FOR FAMILIES AND CHILDREN 11

It is true that some people who use the court system to resolve their family

law issues are satisfied with the result. It is also true that lawyers successfully

negotiate agreements on behalf of their clients every day. For some of these

clients, under our proposals, little may change.

What we hope will change is that families will find in the family justice system

the information, support and services they need to take more responsibility for

the decisions that best meet their own unique needs. We do not pretend that

family break-up can be made easy. Separating families will always face

enormous challenges. But we believe the family justice system can serve them

better.

In the perfect system

we will empower

separating families

to resolve their own

disputes. The system

will be resolution

oriented. Prizes and

labels will disappear

and the focus will be

on personal

responsibility.

- Barbara Young,

family lawyer &

mediator

1.2 Conflict is Harmful to Children

Study after study tells us with certainty that exposure to conflict, and the

emotional well-being of the primary parent, make a big difference to

children’s ability to adjust in a healthy way to family break-up.

Knowing this, we must not offer as a first resort for separating families an

adversarial system that by its very nature often heightens conflict and

threatens emotional well-being. Experience and academic research2 tell us, for

example, that the language of affidavits—a primary tool of custody

litigation—can encourage parents to depersonalize each other and cast each

other in the role of the enemy. Instead of supporting a shared understanding of

a parenting problem and a cooperative attempt at resolution, legal procedures

can be used to lay blame and cause lasting hurt.

1.3 Still, Our Justice System Steers Families to

Court

We apparently acknowledge the shortcomings of the current system and the

merits of consensual processes for families in conflict, but still people are

steered to the courthouse. Mediation is certainly more widely available than it

was a few years ago but still is characterized as an "alternative" process.

We frame family disputes as contests and we manage cases as if they will all

go to trial, even though most never will. This means that the tools available to

families who need to work towards settlement are those that were designed as

preparation for court.

One of the reasons why the courtroom remains, for most people, the primary

resolution option for family disputes, is our legislation. The federal Divorce

Act and provincial Family Relations Act are premised on a litigation model: to

2 T. Ney, The (Ab)use of Affidavits and Psychologists’ Reports in High-Conflict Family

Custody Analysis: A Discursive Analysis. (2004).University of Victoria (unpublished Master

of Arts thesis).

1 – LET’S ACT ON WHAT WE KNOW

12 A NEW JUSTICE SYSTEM FOR FAMILIES AND CHILDREN

get a divorce, people must apply to court; to preserve support and property

rights, people must start a legal action. It can be said that, to a large extent,

our family justice model is one of "legislated litigation."

1.4 Defining the "Family Justice System"

We use the term "family justice system" broadly. We refer to a system that

serves separating and divorcing couples, both legally married and common

law, as well as families involved in child protection matters. Beyond the laws

that govern family relationships, our "family justice system" includes:

public and private services that help families with a wide range of issues

arising out of separation, divorce or child protection;

public institutions such as the courts, government ministries, and the Legal

Services Society (LSS); and

individual professionals, including lawyers, mediators, social workers and

counsellors who work in these areas.

In fact, the term "system" is somewhat misleading, implying a level of

coordination and cooperation that does not exist. This lack of coordination of

services undermines their efficiency and utility and is addressed in the

proposals that follow.

child protection cases

Child protection cases—in which decisions are made to ensure the safety of

children, including whether children should continue to live with their

families—are very much a part of our family justice system. In British

Columbia, the Child, Family and Community Service Act (CFCSA) sets out

much of our law about the protection of children at risk. These cases are heard

by the Provincial Court under procedures designed especially for them.

The conclusions we draw in this report about the need for change in our

family justice system apply as much to child protection cases as to any others.

We often refer to separation and divorce, but throughout we regard child

protection cases as an integral part of our family justice system.

We recognize that these cases do have certain unique characteristics and

dynamics but we make our argument for the importance of good information

and assessment services, and the advantages of consensual dispute resolution

processes just as forcefully for these child protection matters as for cases of

separation and divorce.

1.5 Why has Change been so Slow?

With so many convincing past reports pointing in the same direction, why has

BC’s family justice system been so slow to change?

1 – LET’S ACT ON WHAT WE KNOW

A NEW JUSTICE SYSTEM FOR FAMILIES AND CHILDREN 13

The last major review of the family justice system3 said "Family law is a low

priority in the courts," and it remains today the poor cousin in the justice

system. Criminal justice, with its public safety issues, easily attracts the

interest of law makers and voters. Commercial and personal injury cases have

repeat users including insurers, financial institutions and corporations that can

press for reform. There is no such natural lobby group for family justice

reform, no urgent claim on public attention and probably little political payoff

to be earned. Still, it is the right thing to do.

Lawyers, and the network of service providers working with families,

including mediators, psychologists, social workers and counsellors, need to

use their communication and advocacy skills to educate the public, and

legislators, about the importance of family law, and champion the cause of

reform of our family justice system.

1.6 Now is the Time to Act

The fundamental thesis of this report is that the family justice system has not

yet responded fully to the advice that so many have offered. Innovations such

as mediation, collaborative law, settlement conferences and parent education

programs—all worthy and welcome—have been add-ons to what is still,

essentially, an adversarial format.

Now is the time to take the next logical step. The innovations we have noted

give us a firm foundation for moving ahead to do what the experts have long

recommended and replace the family justice system’s adversarial framework

with a comprehensive dispute resolution system for families.

We propose a greater public investment in mediation and other services, and a

requirement that nearly all families try these services before resorting to

litigation. As a society, we say that we value family autonomy and peaceful

resolution of disputes. We need to reflect those values in our family justice

system and our spending priorities. Public money that now subsidizes the

court system should be reallocated towards consensual dispute resolution so

that more appropriate processes are affordable to all families.

There will always be some cases for which litigation and trial are appropriate.

Some disputes are simply intractable, some individuals are uncompromising,

and sometimes an issue of law needs to be clarified. Physical violence and

other forms of abuse, or a power imbalance, mean that unless sufficient

protections can be put in place, consensual dispute resolution processes may

not be appropriate, and negotiation through counsel or litigation may be

indicated. The general rule however should be that trials are reserved for those

cases that, for good reason, need a resolution by a judge.

3 Breaking Up is Hard to Do: Rethinking the Family Justice System in British Columbia,

Ministry of Attorney General of British Columbia, 1992.

1 – LET’S ACT ON WHAT WE KNOW

14 A NEW JUSTICE SYSTEM FOR FAMILIES AND CHILDREN

What we propose is an approach that would probably seem obvious if we

were starting from scratch to design a family justice system today. It would:

encourage and support couples to safely determine their rights and their

responsibilities to each other and to their children, based on information

about the relevant principles of family law and advice about their particular

situation;

provide for judicial determination when necessary;

be affordable, understandable, and accessible to all British Columbians;

offer access to a wide range of information and dispute resolution services,

including protection for adults and children at risk;

centre on the needs and accommodate the best interests of children; and

dedicate a single court to resolution of the small minority of cases that need

to go to court, with judges who are expert in family law and sensitive to the

emotional and economic issues that separating families face and with

procedures as simple and informal as possible, always proportionate to

what is at stake.

Of course we are not designing a new system from scratch. We have an array

of services provided by government, private sector professionals and

community agencies, which are not always delivered in a coordinated way.

Not all services are available everywhere, and not all are available to

everyone who needs them. We have two parallel court systems handling

family cases under two quite different sets of rules and procedures.

Our recommendations take this reality into account but describe a system that

reflects our ideals. We describe what needs to be done, without always being

specific about who should fulfill each function. That will be a task for those

who are charged with implementation and we encourage them to be creative

in determining the skills and expertise required in each case, and where best to

find them.

We understood our terms of reference to direct us to be realistic, but not

unduly fettered by cost considerations. The cost of some of our recommended

innovations can be met by shifting resources from the court system, which

will need to handle fewer cases and will gain in efficiency if the family

jurisdictions of our two court systems are unified. We have framed our

recommendations to allow for implementation in stages, if circumstances and

resources require, but there must be an implementation plan, with realistic

timelines for realization of the redesigned system. The planning should start

now.

2

The Working Group and Its Project

The Family Justice Reform Working Group was appointed in the summer of

2003 by the Justice Review Task Force. The Justice Review Task Force is an

ongoing collaboration among government, the courts and lawyers, working

together to help make the justice system more responsive, accessible and costeffective.

Established on the initiative of the Law Society of BC in March

2002, its members include the Chief Justice of the BC Supreme Court; the

Chief Judge of the BC Provincial Court; and representatives of the Law

Society of BC, the Canadian Bar Association, and the Ministry of Attorney

General. Early in its mandate, the Task Force identified family law as a

priority area for reform and appointed to this Working Group, people who

have long experience in family law from many different perspectives.

2.1 Members

The Hon. Madam Justice Alison Beames

Supreme Court of BC, Kelowna

The Hon. Associate Chief Judge James Threlfall

Provincial Court of BC, Kelowna

Richard Bjarnason

Barrister and Solicitor, Prince George

Nancy Cameron

Barrister and Solicitor, Vancouver

Jill Dempster

Legal Counsel, Ministry of Attorney General, Victoria

Dinyar Marzban, QC

Barrister and Solicitor, Vancouver

Heidi Mason

Barrister and Solicitor

Manager, Field Operations Department, Legal Services Society, Vancouver

M. Jerry McHale, QC (Chair)

Assistant Deputy Minister, Ministry of Attorney General, Victoria

Carole McKnight

Mediator, Educator and Consultant, Vancouver

Mary Mouat

Barrister and Solicitor, Victoria

Irene Robertson

Senior Policy Analyst, Ministry of Attorney General, Victoria

2 – THE WORKING GROUP AND ITS PROJECT

16 A NEW JUSTICE SYSTEM FOR FAMILIES AND CHILDREN

2.2 Mandate and Principles

This Working Group was asked to propose fundamental and cost-effective

change to BC’s family justice system. Much good work has been done in

recent years to study and improve various aspects of family justice in this

Province. Our mandate was not to go over the same ground, but to build on

those studies and reports and design a coherent system to deliver the services

people need. We were asked to consider the concept of a unified family court

and other models for organizing BC’s family justice system and to

recommend the best possible model for British Columbia. At the core of our

mandate was the instruction to recommend the design of a family justice

system that will:

be accessible

serve the needs of children and families first and foremost, rather than the

needs of professionals

use available resources efficiently and effectively

integrate service planning and delivery

promote early resolution of disputes, and

minimize conflict by encouraging early cooperative settlement, refining and

enhancing non-adversarial settlement processes, and supporting trials as an

appropriate recourse only when other means are not appropriate or

effective.

Our focus has been on reforms that will enhance accessibility, effectiveness

and integration of services. In this report we use these words as follows:

Accessibility means simplified procedures, and services that are affordable,

available within a reasonable time and distance, and presented in plain

language.

Effectiveness means that appropriate services are matched to families’

needs; that services promote timely, fair and lasting resolution of disputes,

and that they foster functional family relationships after separation and

divorce.

Integration means minimizing overlaps and gaps in services and linking

those services so users can move easily from one service to another as

appropriate. It means that providers of family justice services share

common objectives and cooperate in planning and delivering those

services; and it means that related services share common values and

priorities, and their policies and procedures are consistent and coherent.

2.3 Sources

Our Terms of Reference directed us to build on previous reports and papers

that have analysed the BC family justice system. We had much material to

2 – THE WORKING GROUP AND ITS PROJECT

A NEW JUSTICE SYSTEM FOR FAMILIES AND CHILDREN 17

work with, including 16 earlier reports on the BC family justice system, and a

multitude of reports on family law reform from other jurisdictions,

particularly Australia and Great Britain. In addition, we had the benefit of

research reports published more recently in BC. Academic papers addressing

dispute resolution issues generally were also a useful source of commentary

and ideas. For a complete list of resources referred to in the preparation of this

report, see the Bibliography at the end of this report.

Public consultations were beyond our mandate. Consultations would have

added considerably to the time required to produce this report and would not

have added appreciably to the information needed to write it. Between the

federal and provincial governments there has been thirty years of consultation,

research and academic inquiry into the questions we were asked to address.

Since 1976, 16

reports on the

family justice

system in BC have

been prepared by a

variety of

committees,

commissions,

working groups,

practitioners and

consultants.

For example, the 1992 report, Breaking up is Hard to Do is based on

workshops held in 13 BC communities and meetings with 266 people

representing all family court user and interest groups. The joint federalprovincial-

territorial report, Custody, Access and Child Support in Canada

(Fall 2001) was based on nationwide consultations through 2300 feedback

booklets, 71 written submissions and 46 workshops.

Our thinking has been informed by the richness of the contributions to these

and many other earlier reports, both by professionals in the system and by the

people who have used it. We did commission research on a number of specific

issues where it was needed. Those studies and the material on hand proved a

more than adequate information base.

Our conclusion was that the concerns people have with the system and the

directions family law needs to take are already well articulated; actually

accomplishing change is the larger issue.

Not surprisingly, common themes emerge from past reports:

Courts are generally the wrong forum for addressing the emotionally

charged issues facing separating families: litigation can be prolonged,

expensive and focused on parents’ rights rather than children’s best

interests;

Cooperative approaches including mediation, and better information for

separating parents are recommended, with special consideration if family

violence is a factor;

Better enforcement of support orders and supervised access services are

needed; and

Aboriginal people, rural communities, and non-English speakers all have

particular needs for better access to family justice services.

2 – THE WORKING GROUP AND ITS PROJECT

18 A NEW JUSTICE SYSTEM FOR FAMILIES AND CHILDREN

2.4 Recent Innovations

We take these ideas, so consistently asserted in the last 30 years, to be

self-evident. In fact, since 1995 an impressive number of

recommendations and innovations have been implemented:

The concerns people

have with the system

and the directions

family law needs to

take are already well

articulated; actually

accomplishing

change is the larger

issue.

Family Justice Counsellors offer some mediation services in 28

communities through Family4 Justice Centres and travel regularly to 10

additional communities. These mediators are all trained and certified to

national standards.

Parent education programs are offered in 21 communities: in 10 of them,

attendance is mandatory before an appearance in Provincial Court.

The use of mediation in family law has expanded significantly across the

province.

Collaborative law practices are gaining ground: lawyers agree with their

clients that they will work towards settlement, not litigation. If either party

begins contested litigation, the lawyers must resign from the case.

Child protection legislation introduced in 1996 makes mediation available

for parents and social workers when there is disagreement about the care of

a child; qualified mediators chosen from a roster provide this service

throughout the province; family group conferences and judicial case

conferences are also widely used to resolve child protection issues.

Lawyers ("Family Duty Counsel") are available at more than 40 Provincial

Court locations in BC and will be available in most Supreme Court

locations by summer 2005, to give advice to people with family law

problems or child protection issues; they can also speak in court on behalf

of people who cannot afford lawyers.

Information on family law and dispute resolution services is available

through LSS and Ministry of Attorney General toll free telephone lines and

websites.

Both the Supreme Court and Provincial Court have rules in place to

promote the early settlement of cases, and in most cases it is mandatory to

meet with a judge before a contested hearing can be held.

At Provincial Court in Kelowna, Surrey and Vancouver, parties must attend

an assessment interview with a Family Justice Counsellor before a first

family court appearance. A Family Justice Counsellor assesses the case and

refers parties to appropriate dispute resolutions services. In addition to

assessment by a Family Justice Counsellor, the services of a child support

officer, a Family Maintenance Enforcement Program (FMEP) outreach

worker, an advice lawyer and family duty counsel are available.

4 For an inventory of justice services to families in BC, compiled in 2003, see Appendix C.

2 – THE WORKING GROUP AND ITS PROJECT

A NEW JUSTICE SYSTEM FOR FAMILIES AND CHILDREN 19

Support enforcement mechanisms have been strengthened to enhance

administrative, rather than court enforcement of child support.

The record is encouraging, and it reflects a deliberate and commendable

strategy to reform family law and make it more responsive to families. With

these innovations in place, we now have the foundation for a cohesive

approach to reform that will fully realize the vision flowing from the earlier

reports and from the understanding that has been reached in the last two

decades about how to best resolve family law disputes.

2.5 The Family Justice System Matters

What also has become clear is that there are compelling reasons why we need

a strong and viable network of family justice services. We are all affected:

more than 40% of married couples in BC can expect to divorce before their

30th wedding anniversary and divorce applications are only a portion of the

26,000 family law applications filed in BC courts every year.5 Break-ups of

common law relationships and child protection cases also bring British

Columbians into the family justice system.

We all need to care about how well our justice system addresses the needs of

so many of us. For most of us, when we come to the family justice system, it

is a time of emotional turmoil. There is potential for power imbalance, abuse

and exploitation. There are many demands on energy, attention and finances

at the time of family break-up, so families need a justice system that is as

accessible, and as simple and as affordable as possible. It should promote the

health and safety of children and adults and focus on helping to find solutions

that work for families.

5 Profiling Canada’s Families III, Vanier Institute of the Family, 2004

 

Part 2:

Delivering Family Justice

We propose an approach to family justice that gives family members the

information they need; helps them to assess their situation and choose among

options; and provides dispute resolution processes so that they can arrive at

agreements that meet their family’s needs. When necessary, a judge will be

available to adjudicate, but usually not until there has been an attempt at

consensual resolution.

We base our proposal on two assumptions:

1. Most families, with information, legal advice, and support, can and

should take responsibility for resolving disputes over money and

property and over parenting issues, whether these be between parents, or

between parents and public authorities.

We see the primary

function of

contemporary divorce

law not as imposing

order from above, but

rather as providing a

framework within

which divorcing

couples can

themselves determine

their post-dissolution

rights and

responsibilities.

- Mnookin and

Kornhauser, 1979

2. An effective family justice system will help families make healthy transitions,

from one household to two, or from one legal relationship to another.

The cornerstone of our proposal is a central source of information, assessment

and referrals—a Family Justice Information Hub. This Hub will be available

to all British Columbians, whether in their communities, over the telephone,

or on the internet. From there, people will be directed to the services they

need.

This means a fundamental shift of resources and services to the "front end" of

the family justice system, to provide coordination and support for the broad

range of services now being provided in the public and private sectors, as well

as for enhanced access to consensual dispute resolution processes. Public

subsidy needs to be refocussed so that less is spent on litigation and more on

those dispute resolution processes that encourage families to take

responsibility for their own arrangements, while offering safeguards for adults

and children who may be at risk. This is a realistic expectation if a large

number of cases can be kept out of court and if the courts can operate more

efficiently in handling the family cases that need it.

PART 2 – DELIVERING FAMILY JUSTICE

We propose moving from a court-focussed system to one where the court plays

an important role but is just one option among several and almost never the first.

For cases that do need adjudication by a judge, we propose a single court,

with judges and staff who understand not only the law but the dynamics of

family relationships, and who are committed to the goals of family justice.

But whether or not a single court for family cases is adopted in British

Columbia, our other recommendations apply. Whether or not there is a single

court for family cases, court procedures need to be specially designed, with

simplified rules and forms to make legal representation more affordable and to

accommodate those who do not have the benefit of a lawyer.

In this report we will deal with each of these areas in turn:

1. information, assessment and referral (the services to be delivered by the

Family Justice Information Hub)

2. consensual dispute resolution (CDR), and

3. the courts and family law.

As illustrated by the graphic below, the first of these components is the one

that underlies and supports the others. Information, assessment and referral

logically come first—no one can act effectively without appropriate

information—but they must continue to be available at any time, as people

progress towards resolution.

Most disputes will be resolved through consensual processes. A judge will be

called on in relatively few cases, and normally after other options have been

exhausted. In only a few cases should a court be the first and perhaps only resort.

Figure 1: The Components of a Family Justice System

22 A NEW JUSTICE SYSTEM FOR FAMILIES AND CHILDREN

3

Information, Assessment and Referral

This is the "front end" of the family justice system, where our energies and

resources have the most potential for producing positive results. The

recommendations we make here will cost money, some of which will come

from reallocation of resources now required by our two court systems, and

some of which will be new money. We cannot guarantee that money spent

here, at the front end, will reap cost savings for the justice system, but we are

confident that minimizing family conflict will benefit our health, education

and social systems and reduce the emotional and financial toll on families.

3.1 A Family Justice Information Hub

The key to our proposal is a Family Justice Information Hub. This is where

families across the province would know they could turn for access to an array

of information and services. Just as everyone knows to dial 411 for directory

assistance, British Columbians would come to know this Hub as the place to

go when they need help or information about a family law issue.

The Hub is the front

door to the family

justice system, where

families would know

to turn for access to

an array of

information, services

and referrals.

The Family Justice Information Hub would provide general information about

the family justice system, as well as case specific information, advice and

referrals.

The Family Justice Information Hub should have a physical presence in as

many communities as possible. The courthouse is often a convenient location,

with good access by public transit and recognized by most people as a safe

place.

The Hub is where people will phone or visit to:

ask questions of a lawyer or staff member;

get basic legal information and referrals to legal advice;

obtain printed materials;

view informative videotapes;

look up information or fill out forms on dedicated computer terminals;

talk to a case assessor about services and options to meet their needs;

attend courses, and

participate in mediation, which may be available at the same location.

For people who cannot easily get to a Hub, or who prefer to obtain services

online, a virtual door to the Hub will be available over the internet and at

dedicated family justice computer kiosks located in convenient locations in

the community. The kiosks we envision would use touch-screen technology to

convey information in a variety of formats including text, audio and video.

They could be stand-alone units, placed in libraries and anywhere else where

3 – INFORMATION, ASSESSMENT AND REFERRAL

ION, 24 A NEW JUSTICE SYSTEM FOR FAMILIES AND CHILDREN

people can have free access to them. They could also be used in courthouses

or in Hub locations, to supplement other information services. They could

incorporate pamphlet racks, providing take-away materials as well.

The principal functions of the Family Justice Information Hub are:

1. Information: People who are facing a family break-up or whose children

are at risk need information to help them plan for the future. Information

can lessen fear, conflict and distrust, and minimize the expense of

working out solutions. Appropriate and timely information gives people

options and some measure of control over the process.

2. Assessment and referral: Once family members have an information

base, they will often need help from other professionals. A qualified

person working with them to assess their needs can make sure they are

pointed in the right direction. For example, the assessor could meet with

one or more family members to discuss whether the situation is suitable

for CDR and if so, which of the various dispute resolution options

available in the community would be most appropriate and useful. Or,

they might be referred to a lawyer for legal advice and assistance in

pursuing either CDR or litigation.

Want of information

leads to ill-informed

choices, unexpected

outcomes and lost

time. Relevant

information can

reduce fear,

frustration and

conflict, and minimize

the expense of

working out solutions. The Hub will be the place in each community through which local agencies

and organizations can coordinate their services, many of which are already

being provided. A local steering committee, including representatives of the

major service providers, should have responsibility for minimizing gaps and

overlaps and ensuring that the services offered reflect the needs of their

communities. For example, steering committees should pay particular

attention to the experiences and needs of the Aboriginal communities in their

area.

Information, assessment and referral services are the most important

components of a family justice system and they merit the dedication of

significant attention and resources. In fact, many of these elements are already

in place. Particularly in the area of public legal information, BC is known for

innovation and for a depth of talent. The problem is that with so many

different sources of information British Columbians often do not know where

to turn for answers to their questions.

Families, of course, can get the information and services they need directly

from lawyers and service providers in the community. The Hub will serve as a

resource for those "contact points" so that they can be sure they are giving up

to date and consistent information about procedures and services.

BC now has 28 Family Justice Centres. These centres were created in

response to the Breaking Up is Hard To Do report, which called for

establishment of community family relations centres as a front door to the

family justice system. These centres provide many, but not all of the services

we envision for the Hub. They are staffed by Family Justice Counsellors who

provide information, mediation, and other services to families with custody,

3 – INFORMATION, ASSESSMENT AND REFERRAL

A NEW JUSTICE SYSTEM FOR FAMILIES AND CHILDREN 25

access, and support issues. The centres also offer the Parenting After

Separation (PAS) program, and prepare custody and access reports for court.

However, at present, Family Justice Counsellors do not mediate property

issues, nor do they generally serve clients with Supreme Court matters. Their

clientele are generally people of modest means.

Our model of a Family Justice Information Hub incorporates features and

services presently offered through Family Justice Centres, but the Hub:

will be in more locations;

will have a presence in the courthouse;

will be better equipped to offer a wider range of information and access to

advice; and

will be better resourced and offer a broader range of services for all family

disputes, including those now heard in both Provincial and Supreme Courts.

We propose building on the experience gained in Family Justice Centres.

Based on experience with existing family programs, we predict that outside

the Lower Mainland and large urban communities staffing of specialized

positions for assessment, referral, mediation and general advice for families,

will be challenging.

Supreme Court Self Help Information Centre (SHIC).

Some of the elements of the Family Justice Information Hub will be tested in

an innovative project now underway at Vancouver Law Courts. Working in

partnership, a number of non-government agencies6 and the Ministry of

Attorney General have established BC’s first Supreme Court Self Help

Information Centre (SHIC).

The goal of the pilot project is to provide legal information, education and

referral services to unrepresented litigants who are involved in family and

general civil actions. The SHIC will give people basic help in understanding

the dispute and litigation processes and their role and responsibilities. The

project will include a resource centre from which clients will be able to access

government and non-government services including:

legal information in print, on video and on the internet;7

public access terminals with internet access to self help information;

6 These agencies include the Law Courts Education Society, the Legal Services Society, the

BC Courthouse Library Society, Pro Bono Law of BC, Community Legal Assistance Society

of BC, the People's Law School and the Canadian Forum on Civil Justice. The Federal

Department of Justice and the BC Supreme Court and Court of Appeal have also participated.

The Law Foundation of BC and the Vancouver Foundation have contributed funding. The

Ministry of Attorney General is represented by Justice Services Branch and Court Services

Branch.

7 www.supremecourtselfhelp.bc.ca

3 – INFORMATION, ASSESSMENT AND REFERRAL

26 A NEW JUSTICE SYSTEM FOR FA

limited help with Supreme Court forms;

referrals to LSS legal advice or duty counsel services and pro bono legal

advice;

referrals to classes and orientation sessions on substantive issues or court

process; and

information about dispute resolution options including court.

A formal evaluation will assess the effectiveness of supported information and

education, including: in-person help, public access kiosks, the internet,

brochures and booklets. The evaluation will also look at possibilities for

expanding the project.

1. The Family Justice Information Hub as a front door

We recommend

that highly accessible Family Justice Information Hubs be established

throughout British Columbia as the front door to the family justice

system, and that the Hubs:

offer extensive information, needs assessment services, and referrals to

other services, including to lawyers;

be promoted as the place where people can go for help with family

problems at any time, from the very early stages and as long as there are

issues to be resolved;

be established in as many communities as possible, and wherever

possible be physically located in or have a presence in a courthouse;

be accessible province wide over the telephone and the internet;

be part of a province wide network, but supported by local community

service providers and other stakeholders; and

serve as a focus for coordinating family justice system services,

including local community services for separating families, so as to

minimize service gaps and overlaps.

3.2 The Information People Need

People need many different kinds of information, and they need it at different

stages. The Family Justice Information Hub must always be available to

families as they move through the process, with information that is relevant to

their needs at the time. Here, we outline generally some of the types of

information that a Hub could provide.

General orientation: People often do not know where to start. They need help

to identify the issues needing resolution, to understand what the justice system

can and cannot do for them, to know what their rights and obligations are, to

know what services are available to assist them and to know what options

exist for resolving issues.

MILIES AND CHILDREN

3 – INFORMATION, ASSESSMENT AND REFERRAL

A NEW JUSTICE SYSTEM FOR FAMILIES AND CHILDREN 27

Information about impacts on children: Parents need information about how

children are affected by separation and divorce so they can help their children

through these difficult times. Research and our experience in BC8 suggest that

educational programs are very useful to separating parents.

Parenting information: Our child protection laws recognize that it is best for

children to live with their families in their communities, but sometimes parents

need help to make this possible.

Information for children about separation and divorce: Children need a safe

place to go with questions that cannot be answered by their parents, and they

need to know they can rely on the information they receive.9

Information about dispute resolution options: Many people are not familiar with

mediation and collaborative law as ways to resolve disputes.

Information about the court system: Those who need the involvement of a court

to resolve a dispute need information about how the court system works,

especially if they are not represented by a lawyer.

Information about services: People need to know what services are offered by

government agencies, community associations, professionals in private

practice, and others and how to gain access to them.

Legal advice and information: People need to understand what the law says

about the rights and obligations that arise on family breakdown. Only then can

they move forward towards a practical and enduring resolution of their

dispute. In addition to providing general information about laws and

procedures, the Hub would provide limited advice to clients about the law and

how it applies to their particular circumstances, as well as referral to a list of

family law lawyers.

3.3 How Information can be Delivered

Information of all kinds can be delivered in many different ways. We list a

few of them here.

In print: Printed materials remain an important information source for many

people. In BC we have many agencies that produce excellent written

materials, including LSS, People’s Law School, Law Courts Education

Society, Canadian Bar Association BC Branch, and The Law Centre. These

agencies, through the BC Public Legal Education and Information (PLEI)

Working Group, share expertise and coordinate publications. The work of this

group deserves continued and enhanced support.

8 Mandatory Parenting After Separation Pilot: Final Evaluation Report. Ministry of Attorney

General, Policy, Planning and Legislation Branch (2000).

9 Ministry of Attorney General has recently launched two websites for young children and

teens: http://www.familieschange.ca/kids and http://www.familieschange.ca/teen.

3 – INFORMATION, ASSESSMENT AND REFERRAL

28 A NEW JUSTICE SYSTEM FOR FAMILIES AND CHILDREN

On the telephone: The telephone offers privacy and gives equal access to those

with limited literacy skills. The Dial-A-Law service10 offered by the Canadian

Bar Association BC Branch provides pre-recorded taped messages on many

family law topics; the Ministry of Attorney General Family Justice

Information Line11 handles about 350 calls a month; and the LSS LawLine12

connects callers to a lawyer who gives information and referrals and gives

legal advice to those who qualify financially.

On the internet: An internet based information service has many advantages: it

can be maintained centrally yet provide services at an unlimited number of

locations; it is available around the clock from public places and from

people’s homes and workplaces; it can present information at the level of

detail that the user chooses; and it can present material in many formats

including text, photographs, animation, video, and voice.

Some American courts provide an internet program that automatically

generates court forms from answers to a series of simple questions, and also

provides virtual court tours by means of streaming video, and a voice-over

guide that reads aloud the text that appears on the screen.13

BC is already well served by online information about the family justice

system.14 But as the amount of information available over the internet

proliferates, it can become overwhelming. An internet portal could serve as

the virtual access point for the Family Justice Information Hub. This is where

people would turn if it is not easy for them to visit a Hub location, or if they

simply prefer to use an online service. Besides providing access to content

from a variety of sources, a full-function portal would offer a menu of online

forms and access to information about a range of services.15

An important component of this internet portal would be an online database of

community and government services available throughout the province.

10 In the Lower Mainland: 604-687-4680; elsewhere in BC: 1-800-565-5297; on the internet:

at www.cba.org/bc click on Public & Media and then on Dial-A-Law

11 In the Lower Mainland: 604-660-2192; elsewhere in BC: 1-888-216-2211

12 In the Lower Mainland: 604-408-2172; elsewhere in BC: 1-866-577-2525; on the internet

at www.lss.bc.ca/legal_info/law_line.asp

13 www.icandocs.org

14 LSS has extensive self-help family law materials available on its website, including kits

that lead a litigant step-by-step through various procedures. The site is well-used, with 2,300

visits per month (50% of those by justice system personnel.)

http://www.familylaw.lss.bc.ca/selfhelpmaterials.asp.

The Ministry of Attorney General provides useful information and forms on its family

justice website: http://www.ag.gov.bc.ca/family-justice/index.htm.

The Ministry of Children and Family Development website has information about child

protection law and services: www.mcf.gov.bc.ca/child_protection.

The Canadian Bar Association’s BC branch provides information on family law and child

protection topics on its website www.bccba.org/Guest_Lounge/dial-a-law.asp.

15 For examples of useful internet portals see the Legal Service Society’s LawLink:

http://lawlink.bc.ca and California’s http://www.cc-courthelp.org.

3 – INFORMATION, ASSESSMENT AND REFERRAL

A NEW JUSTICE SYSTEM FOR FAMILIES AND CHILDREN 29

Because it can be maintained centrally, but made available everywhere, this

would be a valuable resource to clients of the family justice system but also to

Hub staff who make referrals to services. It would be especially useful when

staff in one location is asked to make referrals in a different community or

region. Judges, lawyers, mediators, counsellors and others working in the

family justice system would also find this database a useful tool that would

help them give better service to families.

Through a coordinated public information campaign and targeted efforts

aimed at transition house workers, clergy, police, and others to whom people

often turn for information, this portal could become well recognized as the

family justice system’s digital doorway. It would offer up-to-date,

comprehensive information. LSS’s LawLINK program offers a constructive

model and useful information has been provided by a recent evaluation

report.16

At kiosks: An "information kiosk" can function as a self-help centre. What it would

look like could depend on its location. At some sites it might be as simple as a

computer terminal; at others it might include pamphlets and a printer for

downloading forms and for use in conjunction with in-person services.

Touch screen technology can present information in a way that does not

require keyboard skills. For example, the DNA-People’s Legal Services of

Arizona has a touch screen program that presents visual information and text,

with voice tutorials in English, Navajo or Hopi.17

By lawyers: Legal advice can reduce or head off conflict. Many people will

continue to retain lawyers privately. Others will get help as needed from a

range of pro bono clinics and legal services. The Lawyer Referral Service

provides advice from a lawyer in private practice for a nominal fee.18 Limited

legal advice offered strategically through the Family Justice Information Hub

could help to resolve conflict before it escalates unnecessarily.

We will discuss in greater detail some ways to provide legal advice to more

people at chapter 7.2.

By court registry staff: Court registry staff are often the first contact for people

seeking information about the justice system. We do not see it as the role of

registry staff to perform the functions of a Family Justice Information Hub,

but they have the potential to make a real contribution to its success.

With increasing numbers of people going to court without lawyers, registry

staff are very much the face of the family justice system to many people. By

reflecting the Hub’s ethic of helpful service to the people who arrive at the

16 Evaluation of the LawLINK Project: Interim Report #1, prepared by Focus Consultants

(2004).

17 http://www.dnalegalservices.org/kiosk/loader.html

18 604-687-3221, and toll-free throughout BC: 1 800-663-1919

3 – INFORMATION, ASSESSMENT AND REFERRAL

30 A NEW JUSTICE SYSTEM FOR FAMILIES AND CHILDREN

registry needing information or assistance, they will contribute to building a

positive public image for the family justice system.

Registry staff also need a clear understanding of what constitutes legal

information, which they may give, and legal advice, which they may not.

Some jurisdictions have done considerable work in this area: Michigan has

developed a model that considerably broadens the scope of what many would

think of as legal information and encourages court staff to help unrepresented

litigants to the extent possible.19 The Association of Canadian Court

Administrators addressed the responsibility of court staff for helping litigants

as a focal point of its 2004 annual conference. We support this initiative and

encourage further similar work.

Through courses and workshops: The common themes that affect many people

experiencing family break-up offer opportunities to provide information to

people in groups. BC has considerable experience and expertise in this mode

of information delivery, going back to the beginnings of the People’s Law

School in the early 1970’s.

A more recent innovation, the Parenting After Separation (PAS) program,

gives parents information about the impact of separation on children and

adults, and how parents can best help their children through this difficult time;

about the range of dispute resolution options available, including mediation

and court; and about the child support guidelines. The three-hour sessions are

mandatory at BC’s largest Provincial Court locations for all contested cases

involving children. They are also offered on a voluntary basis in other

communities and in several languages in the Lower Mainland.

In terms of subject matter, the range of information and education that could

be provided in a workshop format could be expanded considerably. For

example, one California jurisdiction20 has had considerable success in offering

evening workshops aimed at the small number of high conflict families who

consume large amounts of court resources.

19 The Michigan courts’ booklet on legal information and access to the courts can be found at

http://www.courts.michigan.gov/mji/resources/legal-advice/LegalAdviceBook.pdf .

20 High Conflict Parent Education Program. Superior Court of California (undated). [CD

ROM]. Contra Costa: Contra Costa County Superior Court.

3 – INFORMATION, ASSESSMENT AND REFERRAL

A NEW JUSTICE SYSTEM FOR FAMILIES AND CHILDREN 31

2. A wide range of information and advice services

We recommend

that a primary role of the Family Justice Information Hub be the provision

of information and referrals to lawyers and other services for parents,

children and anyone else involved in family break-up.

that the Family Justice Information Hub provide information through

printed materials, over the telephone, the internet, and at kiosks.

that the Family Justice Information Hub offer limited legal advice as well

as information.

that an internet portal be developed as the digital doorway to the Family

Justice Information Hub.

that the role of court registry staff be reviewed to ensure that they are

equipped to play a supportive role in the new family justice system.

that Parenting After Separation be available province wide, and that it be

mandatory for all parents involved in contested applications concerning

children.

3.4 Information must be Coherent and Accessible

plain language

Whether information is provided over the internet, in printed pamphlets, on

the telephone, by means of videotapes, in courthouse signs, or any other

medium, it must be done in a way that takes account of the user’s needs,

abilities, and understanding.

This means more than using simple words. It means breaking complex

procedures down into simple steps, using familiar vocabulary in a consistent

way, and organizing material logically. For printed or internet materials it also

means good design and use of tables, photographs, diagrams and any other

visual device that can support and clarify the text.

Web and printed information should be available in languages other than

English and should also be available in formats designed specifically for

people with low literacy and for those who are sight and hearing impaired.

The LawLine model, which links to interpreters by telephone, could be used

by the Family Justice Information Hub.

reaching remote communities

Our province’s geography and population patterns pose challenges for

the efficient and effective delivery of services to all British Columbians.

In rural and remote communities, where populations are scattered and

public transit is unavailable or inconvenient, alternatives to in-person

3 – INFORMATION, ASSESSMENT AND REFERRAL

ION, 32 A NEW JUSTICE SYSTEM FOR FAMILIES AND CHILDREN

services sometimes must be found. For example, attending PAS sessions

is mandatory in the largest Provincial Court registries in the province,

but elsewhere, people can borrow videos of PAS sessions from their

public library. We support efforts to improve the quality and depth of

the video package.

Video conferencing or webcams should be considered as possible

mechanisms for providing assessment services and legal advice, where

in-person service is impractical. In fact, the Working Group sees the

potential for webcams as a tool for delivering high quality and

responsive service to remote locations.

The Working

Group sees the

potential for

webcams as a tool

for delivering high

quality and

responsive service

to remote

locations.

In-person services that are currently available in rural or remote

communities should be used as efficiently as possible. LSS’s local

agents, for example, are available in some communities that lack other

in-person service: their role could possibly be expanded to include

provision of information services. Provincial Government Agents

around the province may be able to play a role in this respect as well.

Basic information and assessment services for several communities in a

region could be made available in person on a semi-regular basis, linked

to circuit court schedules and other key events in the justice system,

such as mandatory judicial case conferences under the CFCSA. Lawyers

and social service professionals who travel to remote communities on

government contracts could have their retainer extended by a day or

part-day to allow them to deliver a workshop or a one-hour class on a

topic that meets local needs. Or, a workshop curriculum could be

delivered locally by members of community groups working through

the Family Justice Information Hub.

Technology can be used to fill the gaps in availability of in-person

services. Online learning is a growing field and could be used to deliver

programs province wide via the internet. For example, in a California

regional self-help centre a lawyer conducts workshops and clinics via

real-time video conferencing, linking to groups of unrepresented

litigants in three locations.21

3.5 Meeting the Needs of Aboriginal Communities

In 1992, Breaking up Is Hard to Do reported on issues raised in Aboriginal

community workshops, including:

the need to have family law issues dealt with outside the current court

system, in a culturally appropriate way;

21 See www.buttecourt.ca.gov/self_help/default.htm. The British Columbia Continuing Legal

Education Society is a leader in the field of online learning and should be a resource for the

delivery of internet educational programs.

3 – INFORMATION, ASSESSMENT AND REFERRAL

SSESSMENT A NEW JUSTICE SYSTEM FOR FAMILIES AND CHILDREN 33

the need for the family justice system to respond with greater cultural

sensitivity to the concerns of Aboriginal people; and

the need for culturally appropriate information and education about justice

issues.

It was clear from the report that many of the concerns raised by Aboriginal

British Columbians were strikingly similar to those raised in all the other

workshops.

At the same time, however, Aboriginal participants identified some

unique issues that did not arise in other workshops, including

communication within and across cultures, different heritages and

languages and Aboriginal women's issues. They suggested that courts

need to be familiar with the community perspective on the family when

making custody orders. This includes the role of the extended family

and the nature of Aboriginal communities. They also felt that service

providers need to know more about the role of the band and the

complexity of living on or off reserve.

There is a need for

culturally

appropriate

information and

education about

family justice

issues

We are confident that the recommendations we make in this report,

although addressed to the needs of all families in BC, do respond

especially to concerns raised by Aboriginal British Columbians. As we

move towards resolving family disputes outside of court, in ways that

reflect the values and interests of the particular family, we can develop

new dispute resolution techniques that also encourage the expression of

cultural values and community traditions.

We do recognize, however, that there are unique issues among BC’s

Aboriginal communities that must be addressed.

We know for example, that for the resolution of child protection cases

efforts are underway to adapt the mediation process to the cultures of

Aboriginal people, and we commend such initiatives.

The particular information needs of Aboriginal families and children must

be identified and met. Some of these needs are defined by the remoteness of

their location, and in those cases the observations and recommendations

immediately above will apply. For example, family justice websites can be

developed in collaboration with Aboriginal people, with access facilitated

by locating computers on reserves.22

Local partnerships must involve Aboriginal communities in the development

and operation of Family Justice Information Hubs so that each hub can

respond effectively to the needs of the Aboriginal families it serves.

22 For an example of a website serving an Aboriginal community see

http://www.dnalegalservices.org/kiosk/loader.html This website is in English, Navajo and

Hopi in both text and voice over, and is accessed through kiosks on Navajo and Hopi

reservations.

3 – INFORMATION, ASSESSMENT AND REFERRAL

34 A NEW JUSTICE SYSTEM FOR FAMILIES AND CHILDREN

3. Accessible information for everyone

We recommend

that information on the family justice system be delivered in a way

that respects the principles of plain language and the diversity of

languages and cultures in our province.

that information be delivered in a wide range of formats, to reach all

British Columbians, including those in remote communities, those

with low literacy, with visual or hearing impairment.

that in-person services be provided wherever possible, using visiting

services as necessary. Otherwise, communications technology should

be used to make personal contact with people in remote parts of the

province.

that the unique needs of Aboriginal communities in each area of the

province be a particular focus of attention for local steering committees.

3.6 A Family Justice Assessment Service

needs assessment is critical

Once people have an information base, they need to know how the

information applies to their particular situation. They need to know what to do

next.

Once people have

information, they

need to know how

the information

applies to their

situation. They

need to know what

to do next.

This is why needs assessment and referral are an integral component of the

Family Justice Information Hub.

From the justice system’s perspective, resources are limited and need to

be applied where they can do the most good. Separation and divorce are

often linked to other issues such as financial problems, mental health

problems, or substance abuse. Qualified staff at the Family Justice

Information Hub could assess clients’ circumstances and determine

what process or services they need.

Safety issues can be identified at this stage. Skilled assessors can recognize

adults and children who are at risk. Research and experience both show that

spouses are often at greatest risk of violence from a spouse or partner in the

period immediately following separation. An assessment worker can refer

such a person to legal and other support services.

If a restraining order is needed, a case can be put quickly before a judge.

Similarly, child protection cases that must get into court immediately to meet

legislated time frames can bypass assessment. On the other hand, cases that

seem suitable for consensual dispute resolution processes can be sent in that

direction.

An assessment system for some family law matters now operates in three

Provincial Court locations in BC through the Family Justice Registry

3 – INFORMATION, ASSESSMENT AND REFERRAL

SSESSMENT A NEW JUSTICE SYSTEM FOR FAMILIES AND CHILDREN 35

Program: parties applying for custody, access, guardianship and child support

must meet with a Family Justice Counsellor to learn about available services,

before they can appear in court. An evaluation of this project shows that

families find these interviews helpful and fewer cases go on to trial. Cases that

do go to court after this assessment resolve in less time than other cases.23 Our

recommendations for assessment are informed by what we have learned from

this project, but they go beyond it.

Needs assessment should be available at the Family Justice Information Hub

to anyone at the early stages of a dispute, and throughout, so that people can

return for more help when they need to make new decisions.

Safety issues

must be

identified early,

by skilled staff.

providing assessment services throughout BC

In-person assessment services should be available through the Family Justice

Information Hub in as many communities as possible. This will be a challenge

in BC, where geography complicates service delivery. When similar services

were being tested in 1999, a pilot project at three small court registries in the

Kootenays demonstrated that they could not be provided economically to

these rural communities.

More creative service delivery models will have to be found for rural and

remote communities: telephone assessment services, a "circuit court"

approach, webcam conferencing and video conferencing are potential tools.

Webcam conferencing offers potential for extending assessment services to

people who cannot easily visit a Family Justice Information Hub; it can occur

between desktop computers and does not result in long distance charges. BC’s

Access to Justice pro bono network, for example, has been linking clients in

Williams Lake with pro bono lawyers in Vancouver via webcam since August

2004. The project is expanding to provide service to clients in Smithers,

Prince Rupert, Terrace and Grand Forks.

assessment services and immigrant women

Women who have recently arrived in Canada can experience special problems

during separation and divorce, especially if they are leaving an abusive

relationship. They may feel extraordinary pressures from their own cultural

community to remain in the home; if they leave they may face social isolation.

Their own cultural values may emphasize the collective good over individual

interests, making it harder to justify leaving. Many have a deep-seated fear of

police and other authorities. They may also fear racism, threats to their

immigration status and deportation. They often lack knowledge of the family

justice system and available resources and if their English language skills are

23Final Report: Evaluation of the Family Justice Registry (Rule 5) Pilot Project. Prepared by

R.A. Malatest & Associates, Ltd., for the Ministry of Attorney General, November, 2002.

3 – INFORMATION, ASSESSMENT AND REFERRAL

ION, 36 A NEW JUSTICE SYSTEM FOR FAMILIES AND CHILDREN

not good, they may have trouble taking advantage of those resources, even if

they do know about them.24

The Family Justice Information Hub could gain a high profile in all sectors of

the community, including among immigrant populations. Knowledgeable staff

would make referrals to services that are culturally appropriate and could

make interpreters’ services available as well.

assessment as a gateway

Our proposals aim to create a shift in public expectations so that people will

expect to resolve their family disputes without going to court.

Our proposals aim

to create a shift in

public expectations

so that people will

expect to resolve

their family

disputes without

going to court.

In our proposal (see Chapter 4) an attempt at consensual dispute resolution

will be required, with certain exceptions, before a family case can be taken to

court.

The assessment service will be available to meet with people to determine

whether they can be exempted from this requirement. The assessment service

will also help give people options for choosing a mediator or collaborative

lawyer and explain how these processes work and their place in the justice

system.

A file will be opened for every person attending the assessment service,

recording basic information including the issues in dispute, names, and

addresses, and the services to which people have been referred. If clients

return to assessment at a later stage, they will not need to repeat their story

and staff can consider what steps have already been taken to try to resolve the

matter, before making another referral.

Implementation of an assessment service of this nature will need to ensure

that confidentiality of personal information is respected and that potential

conflicts of interest are addressed when assessors provide services to both

spouses.

24MacLeod, Linda and Maria Shin, Isolated, Afraid, and Forgotten: The Service Delivery

Needs and Realities of Immigrant and Refugee Women Who Are Battered. National

Clearinghouse on Family Violence, Family Violence Prevention Division, Health and

Welfare Canada. Ottawa(1990). http://www.phac-aspc.gc.ca/ncfvcnivf/

familyviolence/html/femisol_e.html

3 – INFORMATION, ASSESSMENT AND REFERRAL

A NEW JUSTICE SYSTEM FOR FAMILIES AND CHILDREN 37

4. A needs assessment and screening service

We recommend

that a needs assessment service, with appropriately trained and qualified

staff, be available to anyone at the early stages of a dispute as a

component of the Family Justice Information Hub.

that where possible, assessment be available in person, and where that is

not possible, by telephone or other communications technology.

that guidelines for identifying and responding to family violence be

developed for use by those who work in the family justice system.

that the assessment service of the Family Justice Information Hub support

dispute resolution by screening participants, providing information and

referrals, and granting exemptions (from the consensual dispute

resolution requirement).

3.7 Referral Networks are Key to Integrated Service

"Integrated service delivery" means related services working together to

minimize gaps and overlaps in what they provide to their clients, and it means

that clients can easily find the services they need, and can move easily from

one service to another.

"Integrated service

delivery" means

that related legal

and non-legal

services work

together to

minimize gaps and

overlaps to provide

coordinated

services for families

in crisis.

For families in crisis, legal solutions alone are often not enough. Assessment

staff at the Hub must be well informed about the full range of services

available in the community, eligibility requirements, and waiting lists so that

they can refer clients appropriately.

BC has a wide range of government and non-government services for families

but a recent study25 found that court registry staff and other "front line"

workers have trouble keeping current with all of them. In some communities,

agencies that serve the same clientele are unaware of each other. The result is

service gaps and occasional overlaps in family programs. The online database

of services that we recommend as a component of the Family Justice

Information Hub will allow anyone to find current, reliable information about

services to meet a particular family’s needs.

It is important that the Family Justice Information Hub be linked to service

providers in the community, such as transition houses and victim service

workers, so that people can move efficiently from one option to another when

they need to. For example, a community service worker may help an

25 Developing Models for Coordinated Services for Self-Representing Litigants: Mapping

Services, Gaps, Issues and Needs: Supreme Court Self-Help Steering Committee,

Vancouver, January, 2004

3 – INFORMATION, ASSESSMENT AND REFERRAL

38 A NEW JUSTICE SYSTEM FOR FAMILIES AND CHILDREN

unrepresented litigant to complete a court application and then accompany the

person to an appointment with a lawyer.

The Hub should strive to provide an effective, integrated referral service

offering current information about the full range of available family

programs26. Locating related services in the same location can promote this

kind of integration, as evidenced by the success of the Robson Square project,

where LSS and the Ministry of Attorney General work together to provide

mediation and other services out of one family court location.27

At Robson Square, family duty counsel, advice lawyers and family justice

counsellors serve clients at a single location. Family justice counsellors

provide mediation while duty counsel can speak for clients in court on simple

matters, help draft documents to be filed in court, and negotiate and settle

issues. Advice lawyers help unrepresented clients before and after their court

appearances and help low income parents who are participating in the Family

Justice Centre mediation process.

By contrast, in Surrey, where two lawyers are on duty daily and the number of

cases is about the same as at Robson Square, mediation is not available at the

courthouse. This means that people have to make an appointment and arrange

to go to another location. If child care and transportation are issues, this small

delay and inconvenience can mean the difference between taking advantage of

mediation services and not.

5. Streamlined service delivery through the Hub

We recommend

that an effective, integrated referral service, supported by a local advisory

committee, be developed as an essential component of the Family Justice

Information Hub.

that, to identify and better coordinate services, the Hub referral service be

supported by a comprehensive online database, available to clients,

judges, lawyers, and all service providers.

26 Some very good resources already exist to support this. For example, the Red Book Online

is a guide to community, social service and government agencies and services across the

Lower Mainland. Updated monthly, it provides more than 4000 detailed listings of a variety

of services including legal, counselling, health, financial, housing, employment, education,

recreation, cultural, political, business and transportation. This resource was developed by

the Vancouver Public Library and Information Services Vancouver, with funding from the

provincial government.

27Evaluation of the Expanded Family Duty Counsel Project (Robson Street Court House)

Interim Report. Vancouver: Legal Services Society of British Columbia. Prepared by Focus

Consultants (2003). Evaluation of the Family Duty Counsel Project in Six Provincial Sites.

Vancouver: Legal Services Society of British Columbia. Prepared by Focus Consultants

(2004).

4

Consensual Dispute Resolution

4.1 Changing Expectations

Over the past 20 years the range of dispute resolution options available to

separating families has expanded enormously. In BC there are qualified

family law and child protection mediators, Family Justice Counsellors

providing mediation, lawyers practising collaborative law, and dispute

resolution services offered through social service agencies.

Still, people choose to go to court. These newer, more family-friendly options

remain the "alternative" and the courtroom remains the norm.

There once was an expectation that if mediation and other "alternative dispute

resolution" (ADR) options were simply made available, people would

recognize their advantages and seek them out, rather than choose to go to

court. This has not happened to the extent some expected. Although more and

more families are aware of "ADR," public awareness of these options still

competes with a lifetime of exposure to the court system.

It also used to be accepted that mediation could work only if the parties

voluntarily chose it. This has proved to be wrong. Settlement rates and

satisfaction levels are about the same, whether people have chosen mediation

or been compelled to try it.28

Most people learn

about mediation

when they actually

participate in it,

and most are

pleased with the

process and the

result.

The fact is that most people learn about mediation when they actually

participate in it, and most are pleased with the process and the result.

This is why we are proposing that, unless there is good reason not to, anyone

who wants to go to court with a family law issue must first try to resolve it

through a consensual process. "Mediation" and "collaborative process" are

defined below; we refer to them collectively as "Consensual Dispute

Resolution" (CDR).

A decision by a judge must be available when necessary, but families should

have primary responsibility for making their own arrangements, even if their

legal relationships are changing.

This reversal of long held assumptions must be reflected in public spending

priorities. Subsidies should be shifted so that the fee for taking a family matter

to court more closely reflects its true cost. This money, and the savings to be

28 Dr. Joan B Kelly, Family Mediation Research: Is there Empirical Support for the Field?

Conflict Resolution Quarterly, Vol. 22, nos. 1-2, (Fall-Winter 2004). A study of California

mandated mediation found a majority of participants satisfied with both process and

outcome.

4 – CONSENSUAL DISPUTE RESOLUTION

NSUAL 40 A NEW JUSTICE SYSTEM FOR FAMILIES AND CHILDREN

gained through efficiencies in the court system can then be used to ensure that

CDR can be affordable to all.

These recommendations are designed to change the way people think about

resolving family disputes—the people who are going through separation or

divorce as well as those working in the family justice system.

A cultural shift in our

expectations

surrounding bestinterest

conflict

resolution is essential.

Rather than turning to

the courts to make

difficult relationship

decisions, a

comprehensive system

needs to be in place

that is based on the

psychological, social,

and other dynamics

that underlie these

matters and

encourages the

development of

cooperative, interestbased

problem solving.

Firestone and

Weinstein, 2004

The Divorce Act was amended in 1985 to compel lawyers to discuss

negotiation and mediation options with clients involved in support or custody

disputes. The standard of practice should now require that lawyers do more

than talk about options. We see the role of lawyers in family law continuing to

be important, as more and more they are called on to actively help their clients

choose the CDR option that has the best chance of success in their particular

circumstances, not just in custody and support cases, but in all family matters.

The role of lawyers will of course include assisting clients to pursue their best

option.

Our hope is that in the not too distant future, the initial response of almost

anyone facing family break-up will be to try CDR with a recognized

professional; then, if that should fail, go to court and ask a judge to become

involved.

By requiring people to try CDR before asking a court to intervene, we aim to

build a cultural expectation that the responsibility for resolving disputes is, at

least in the first instance, the responsibility of the family members themselves.

The family justice system will support them in the exercise of this

responsibility, by offering information, services and referrals and ensuring

that CDR options remain available in a meaningful way, with levels of

support and advocacy that respond to families’ actual needs.

4.2 Definitions

Before going further, we should make clear what we mean by "mediation"

and "collaborative process."

Mediation is a way for people to resolve a dispute with the help of a neutral

third party facilitator—the mediator—who has no decision making power.

Unlike litigation, it is a private process that is both informal and flexible. The

people themselves, and not the mediator, decide the terms of the agreement.

The mediator is trained in communication, problem solving and facilitation.

Different models of mediation are available, including "shuttle mediation" in

which the mediator meets separately with each of the spouses and they do not

come face-to-face. Mediation can happen with or without lawyers present,

depending on the amount of support and advocacy people want.

Collaborative process (also known as collaborative law, collaborative practice, or

collaborative divorce) is a way for divorcing or separating couples to work

together, with their lawyers, to resolve disputes respectfully and

constructively. The couple and their lawyers agree at the start not to resort to

4 – CONSENSUAL DISPUTE RESOLUTION

SUAL A NEW JUSTICE SYSTEM FOR FAMILIES AND CHILDREN 41

the courts and that if either of them starts a contested court action, the process

ends and both lawyers withdraw from the case. This means that each person

has the support of an advocate who has been hired specifically to help that

person resolve matters. Other professionals, including financial advisors and

child specialists, may be involved as well, depending on the people’s needs

and the issues involved. The focus is on a coordinated resolution of all the

issues that are important to the parties, whether they be legal, emotional, or

financial.

4.3 Family Violence, Power Imbalance and Gender

It is difficult to know the full extent of family violence in Canada because it

often remains hidden. Some people never disclose that they have been abused

and others may endure abuse for a long time before acknowledging it or

seeking help.

In proposing a

family justice

system that asks

spouses to take

responsibility for

their own family

arrangements after

break-up, we

recognize the need

to consider issues

of gender, power

and violence.

A large-scale study by Statistics Canada in 199929 estimated that 8% of

women and 7% of men who were married or living in a common law

relationship during the previous five-years (690,000 women and 549,000

men) had experienced some type of violence by their partner at least once.

Men reported a significant amount of violence, but the survey showed that the

nature and consequences of family violence were more severe for women.30

Other studies report a much higher incidence of family violence.

Research tells us that separation is a high risk time for family violence. More

than a quarter of women who are killed by a spouse are killed during the time

following separation, and in almost half those cases, there was no known

history of spousal violence.31

In proposing a family justice system that asks spouses to take responsibility

for their own family arrangements after break-up, we recognize the need to

consider issues of gender, power and violence. The safety of family members

must be the number one priority.

This report advocates for a Family Justice Information Hub that would be a

safe place for people to find information and for public education in the areas

of family violence, legal rights and options. The Hub would provide for ready

access and referrals to community resources for victims of abuse, and help

with getting quick access to court in emergency situations.

29 The 1999 General Social Survey was a telephone survey in which 26,000 French and

English speaking males and females over the age of 15 were asked about the occurrence of

violence in intimate relationships both during the last year, and the preceding five years.

Questions related to a selection of physically violent acts, and also to a selection of

emotionally abusive acts.

30 From The Daily: A Statistical Profile (2001)

http://www.statcan.ca/Daily/English/000725/d000725b.htm

31Could Starbucks Tragedy Have Been Prevented? Media Release from Institute of Family

Violence (Feb 2, 2002). http://www.bcifv.org/hottopics/media/feb2.shtml

4 – CONSENSUAL DISPUTE RESOLUTION

NSUAL 42 A NEW JUSTICE SYSTEM FOR FAMILIES AND CHILDREN

family violence and CDR

Some commentators advise women against using mediation to resolve support

and property issues. They believe that inequality in income and power

between men and women in our society makes it impossible for most women

to achieve fair settlements, except by court order. However, hiring lawyers

and going to court is not necessarily the solution either. It is possible that

hostility and aggression can be misused by one party in the court process to

overwhelm, intimidate and exhaust another.

CDR allows for

assessment and

management of

power

imbalances so

that a fair and

lasting agreement

can be reached.

Mediators say they can identify and effectively address such power

imbalances in most cases and that they proceed with mediation only when it

can result in a fair settlement. They point out that there are forms of mediation

that include little or no face-to-face negotiation between the parties and that

offer support and protection.

Our view is that power imbalances exist in many forms in all relationships and

it is how these are identified and handled that is important. CDR allows for

assessment and management of power imbalances so that a fair and lasting

agreement can be reached.

This means, of course, that assessors need to be highly skilled and alert to risk

factors so they can steer clients to services that can help. Using tested and

accepted protocols to screen for violence is crucially important. Dispute

resolution professionals must also be properly trained and able to use a variety

of techniques, including separate meetings with the parties, and to recognize

when parties need the support of others, such as lawyers, to help them in their

negotiations.

Legal advice is key will be important for both parties once they reach an

agreement to make sure that the settlement is fair before it is made binding.

4.4 Mandatory Participation in CDR

In the mandatory CDR model that we propose, it is participation in a single

CDR session that is mandated, not settlement. People can participate in

collaborative law or mediation voluntarily but if they do not, they will be

required to attend mediation before appearing before a judge unless they

qualify for an exemption. We recognize that this requirement is a fundamental

shift, although it builds on a trend that has been developing over the last

decade. We have carefully considered the arguments on both sides, but

overriding all the concerns we have identified are these:

4 – CONSENSUAL DISPUTE RESOLUTION

A NEW JUSTICE SYSTEM FOR FAMILIES AND CHILDREN 43

CDR recognizes that separation and divorce, though they have legal

consequences, are emotional events, often closely linked to issues that the

law is powerless to address.

"Mandatory

Consensual

Resolution" may

sound like a

contradiction in

terms, but it is only

participation in a

single session that

will be mandatory.

Whether they are able

to reach agreement

will be up to the

parties.

CDR gives people a more constructive way to address emotions and

improve communication between parents and their children, and between

parents who are moving from an intimate relationship to one that is more

"business-like."

CDR processes can give children a voice in a cooperative forum.

CDR can improve communication between parents of children in care and

the social service agencies they deal with.

CDR can reduce costs to families, to the court system, and to society.

CDR helps people develop problem solving skills they can use to avert

future disputes.

A large body of research32 and experience in BC and elsewhere now supports

these conclusions. Still, there are legitimate questions that need to be

addressed and we do so in this table:

Table 1: Mandatory CDR

ARGUMENTS

AGAINST MANDATORY CDR

RESPONSE

IN SUPPORT OF MANDATORY CDR

CDR is, by definition, a voluntary

process.

Agreement is always voluntary;

participation in a single session is all that

is to be mandated.

Mandatory CDR delays access to a court

and, if unsuccessful, adds cost.

Mediation can fit within the timeframes of

a court proceeding without adding delay.

What is important to families is access to

an effective way to resolve their dispute.

Most cases will resolve, but for those

who cannot agree on all issues, CDR will

identify and narrow those that a court

must address. Then the court process

can be more efficient and effective.

32See for example: Cole, McEwen and Rogers, Mediation: Law, Policy and Practice, 2nd

edition, Volume 1. West Publishers (2003). Numerous mediation studies are summarized in

this publication.

4 – CONSENSUAL DISPUTE RESOLUTION

44 A NEW JUSTICE SYSTEM FOR FAMILIES AND CHILDREN

Abusers may use CDR as a tool to

harass and maintain contact with their

victims.

Court proceedings can also be misused

in this way and, especially for

unrepresented litigants, safeguards may

be ineffective.

One session is all that is required.

Skilled mediators and collaborative

lawyers can manage the process so as

to minimize risk, for example, by using

"shuttle mediation" where people do not

have to be in the same room together.

Inappropriate cases must be screened

out of CDR.

Some people need strong advocacy to

help them when they are going through

separation or divorce

CDR processes can, and commonly do,

include effective advocacy in a

cooperative forum.

Under a mandatory system, everyone for whom CDR is appropriate and who

would otherwise take their disputes to court will participate in at least one

CDR session. The result will be many more people resolving issues in this

way, higher satisfaction with the resolution process, more durable agreements,

and a more efficient and effective court system for those who need it.

The CDR process must be designed to ensure that a party’s access to court is

not unduly delayed either by the other party’s refusal to participate, or by a

lack of CDR providers. Further, anyone who refuses to participate in

mandatory CDR should not be allowed to take any step in the court process

except a response to a court application, until the CDR requirement is met.

We recommend mandatory CDR for cases involving support, custody, access,

guardianship or property division. There may, however, be an argument for

exempting some categories of cases, such as support applications by the

Ministry of Human Resources in respect of income assistance recipients, or

possibly some applications under the Family Maintenance Enforcement Act.

This needs further study.

We recommend mandatory CDR for child protection cases but recognize that,

given the rules and statutory time lines that apply to these cases, the structure

of a mandatory mediation regime for these cases would differ from one for

disputes between separating or divorcing couples. The time and resources

available to us do not allow for adequate exploration of these complex policy

questions, which will need to be developed by others at a later date.

4 – CONSENSUAL DISPUTE RESOLUTION

A NEW JUSTICE SYSTEM FOR FAMILIES AND CHILDREN 45

6. CDR requirement

We recommend

that people be required to have attended a CDR session before they are

allowed to take a first contested step in a court process, unless exempted;

that this requirement apply to all family cases, including custody,

guardianship, access, child support, spousal support, property division,

and child protection.

4.5 A Range of CDR Options

Twenty years ago the use of mediation as a tool for resolving family law

disputes was seen as a breakthrough. Since then, the dispute resolution

community has grown and matured and process options have multiplied so

that now there is a consensual dispute resolution process that can help to

resolve almost any case.

The assessment service at the Hub will help people to choose the process that

best meets their needs.

Many will find the traditional face-to-face mediation model the most

appropriate and useful, but there are other options.

For example, a person who wants to use a lawyer in CDR can retain a

collaborative law lawyer or can use a mediation model in which people bring

their lawyers to the sessions or consult with them between sessions and before

committing to an agreement.

A family with extreme conflict might choose to use shuttle mediation so that

they do not have to be in the same room together, and may choose to include

support people for each of them.

Mediators who are trained to work with children can do so in separate

sessions, giving children a voice in mediation.

Mediation is effective in a wide range of situations but we recognize that there

are cases where it is not appropriate. For most of those, a collaborative

process can be effective because it allows for a more intensive form of

advocacy or support. Interdisciplinary collaborative practice groups offer a

range of services from various professionals including:

divorce coaches, who are counsellors with post-graduate degrees in mental

health fields and training in mediation and collaborative processes. They

support people through the emotional turmoil of separation, help them

communicate with each other as they work towards resolution, and help

parents develop parenting plans that meet their children’s needs.

child specialists, who give children a voice when parents have differing

ideas about what the children want or what is best for them. The child

4 – CONSENSUAL DISPUTE RESOLUTION

NSUAL 46 A NEW JUSTICE SYSTEM FOR FAMILIES AND CHILDREN

specialist gives parents unbiased information from and about their children

to help them develop a parenting plan.

financial advisors, who work with both spouses on budgeting and provide

projections to help each of them understand the financial impact of different

settlement proposals.

We do not know how many separating families simply stay away from the

family justice system altogether, even though they need help resolving their

disputes, but we do know that this happens. There are several possible

explanations:

they cannot afford a lawyer and are too intimidated or confused to go into

the court system unrepresented;

they are concerned that they will lose control of cost and of the process if

they retain a lawyer;

for cultural reasons they distrust the justice system; or

they are reluctant to enter an adversarial forum, and are unaware of or

cannot afford an alternative.

Access to and information about mediation, collaborative process, and limited

legal services to support negotiated settlements will help make these processes

available to those who now do not approach the family justice system at all.

4.6 Complying with the Mandatory Requirement

The mandatory CDR requirement we recommend would apply only to those

who are asking for a court hearing on a contested matter.

The mandatory CDR

requirement we

recommend would

apply only to those

who are asking for

a court hearing on a

contested matter

People who have tried a CDR process but have not successfully resolved all

issues will obtain a certificate signed by a CDR professional, establishing that

the requirement has been met.

Those entitled to issue a certificate of compliance with the CDR requirement

would be either certified mediators or collaborative professionals who meet

practice and ethical standards that should be developed and adopted through a

consultative process.

Certified mediators would include anyone who is:

certified by Family Mediation Canada,

a member of the family roster of the BC Mediation Roster Society, or

a lawyer who meets the Family Law Mediator requirements set by the Law

Society of BC.

4 – CONSENSUAL DISPUTE RESOLUTION

A NEW JUSTICE SYSTEM FOR FAMILIES AND CHILDREN 47

7. Compliance certified by qualified professionals

We recommend

that qualified mediators and collaborative professionals be authorized to

issue certificates of compliance with the CDR requirement.

4.7 Assessment

Mediation may not be appropriate if:

there has been abuse (though abuse does not always rule out mediation);

harm will likely come to anyone, including a child, as a result of

participating;

an imbalance of bargaining power cannot be managed so as to make the

mediation procedurally fair; or

the parties do not have the mental capacity to participate meaningfully.

High quality screening for abuse and power imbalances is essential for the

safety of family members. The assessor may find that a person can safely

participate in CDR, but only with the support of someone such as a lawyer, or

a friend or family member. Those who are or have been subject to abuse can

be particularly vulnerable during the separation process, so it is important to

know whether there has been abuse in the relationship and if so, how serious.

Some people do not recognize that they are living in an abusive relationship:

they may blame themselves, or deny or minimize the abuse. This means that

staff in the assessment service must be highly trained and skilled in these

areas.

Because people may go to a CDR practitioner on their own without having

first seen an assessor, the mediator or collaborative professional also will need

to be alert in the initial interview to abuse issues and to monitor continuously

because people do not always disclose abuse at an early stage. If the CDR

professional determines, after the CDR process has begun that it is not

appropriate, the parties would receive a certificate of compliance and would

be permitted to go to court.

However, the existence of abuse does not always mean that CDR cannot be

effective. Experience in child protection mediation has taught us a lot about

the ability of the mediation model to accommodate the needs of many

families, even where there has been serious abuse, addiction or mental illness.

BC’s Family Mediation Practicum Project33 and Family Justice Counsellors

use a three-step screening protocol34 that is a good starting point for

developing an assessment model. It includes:

33 See: http://www.ag.gov.bc.ca/dro/family-mediation/

34 An example of such a protocol is included at Appendix B.

4 – CONSENSUAL DISPUTE RESOLUTION

48 A NEW JUSTICE SYSTEM FOR FAMILIES AND CHILDREN

1. intake screening: at first contact, an initial screening for abuse.

2. separate face-to-face interviews by the mediator before the first session, to

allow the mediator to decide whether mediation is appropriate.

3. ongoing screening by the mediator who watches for signs of coercion or

intimidation as the mediation progresses.

exemptions

Couples who want only to file an agreement or consent order would not be

included in the mandatory requirement, but for all other cases, exemptions

from the CDR requirement should be limited.

An automatic temporary exemption should apply to anyone asking the court

for a restraining order (whether to protect a person or assets). Unless there is

an exemption through the assessment process, for reasons of family violence,

for example, the CDR requirement would have to be met after the restraining

order application is heard, before another contested step in the court case.

Anyone who wants to make an application for a contested hearing other than a

restraining order and wishes to be exempted from participating in CDR,

would go to the assessment service at the Family Justice Information Hub.

There, the case would be screened to determine whether it is appropriate for

CDR. If it is not appropriate, the person would be exempted and would then

be allowed to take the next step in the court process.

Even those who are exempted from mandatory CDR can be offered voluntary

referrals to other community services such as legal aid, or mental health or

substance abuse services.

8. An assessment and screening service

We recommend

that a high quality assessment service be provided, applying accepted,

standardized screening protocols.

that in the limited circumstances where mandatory CDR is not

appropriate, exemptions based on formal assessment and screening by

qualified individuals be available from the Family Justice Information

Hub.

that an automatic temporary exemption from the CDR requirement be

available in the case of an application for a restraining order; unless there

is a further exemption, the requirement must be met after the restraining

order application but before another contested step in the litigation

process.

4 – CONSENSUAL DISPUTE RESOLUTION

A NEW JUSTICE SYSTEM FOR FAMILIES AND CHILDREN 49

4.8 Practice Standards and Quality Control

To the extent that it mandates CDR, the government has a responsibility to

ensure that CDR services are provided by qualified practitioners who meet

recognized standards of practice.

These quality control mechanisms are already at work in BC:

BC’s Family Justice Counsellors, who are government employees and who

provide family mediation to people of modest means, are certified by

Family Mediation Canada35 .

The BC Mediation Roster Society makes available to the public rosters of

family and child protection mediators.36 By defining admission criteria,

having mandatory standards of conduct and providing a process to deal

with complaints it brings a level of quality control to the process.

The Law Society of BC has training requirements for lawyers who wish to

do family mediation. It also defines certain rules for the conduct of family

mediation and provides a process to deal with complaints.

If the government authorizes only those professionals who meet established

standards (see 4.6) to issue certificates of compliance with the CDR

requirement, then these standards will become the accepted standards of

practice.

Public education will also be important. Once the public has a better

understanding of the dispute resolution professions, market forces will play a

role in enforcing standards of practice.

There now are many opportunities for people to learn dispute resolution skills

but fewer opportunities to gain experience. The Family Mediation Practicum

Project is following the example of the successful Small Claims Mediation

Practicum Program37, but the number of people it can serve is limited. More

opportunities are needed for trained CDR practitioners to gain practical

experience.

We endorse the roster model used by the BC Mediation Roster Society and

recommend it be used for CDR purposes.

35 See www.fmc.ca

36 See http://www.mediator-roster.bc.ca/

37 See http://www.courtmediation.com

4 – CONSENSUAL DISPUTE RESOLUTION

50 A NEW JUSTICE SYSTEM FOR FAMILIES AND CHILDREN

9. Standards for mandatory services

We recommend

that assessors, mediators and collaborative professionals providing

services under this mandatory scheme be required to meet recognized

standards of training and practice.

that a roster be established for collaborative practitioners, modelled on the

BC Mediation Roster Society’s family roster.

that ways be found to provide more opportunities for trained CDR

professionals to gain practical experience.

4.9 Making CDR Accessible

Consensual dispute resolution should be attractive to people as a costeffective

way to resolve family issues, accessible at all income levels. At

present, litigation is a highly subsidized method of dispute resolution. Our

view is that public subsidies should be shifted towards CDR.

We propose that an initial mediation session be provided free of charge to any

family. Payment would be made by government at an established tariff rate. A

couple would be free to use, and pay for, the services of a CDR professional

who charges more, if they so choose.

For those in financial need, assistance should be available, on a sliding scale,

for enough sessions to allow a meaningful opportunity for settlement.

Families for whom mediation is not appropriate may well be able to make use

of collaborative process. Manitoba is currently funding a legal aid

collaborative project for family law clients and the results of that project

should be monitored for possible application in BC.

To the extent that family legal aid funding is available, the LSS should

continue to support CDR through its programs and its tariff.

Technology offers potential for reducing the cost of CDR in some instances.

Video conferencing and webcam conferencing are being used by private

mediation firms in the US38 and should be explored for use where travel costs

are a barrier to access.

38 See Mediation First service by webcam and chatroom at http://www.mediationfirst.com or

videoconferencing at www.privatejudge.com

4 – CONSENSUAL DISPUTE RESOLUTION

A NEW JUSTICE SYSTEM FOR FAMILIES AND CHILDREN 51

10. A subsidized mediation session

We recommend

that mediation be made available in a meaningful way, for example, by

providing the first session free for everyone, with further sessions charged

on a sliding scale, depending on income.

4.10 Access to Legal Advice in Support of CDR

People need access to different forms of independent legal advice, whether

from a privately retained lawyer providing full representation throughout, or a

lawyer hired to advise on a single issue or on a final agreement. (In Chapter 7

we discuss the role of "unbundled" legal services in the family justice

system.)

If people reach an agreement through CDR without the involvement of

lawyers, they will need some advice to finalize the agreement and put it into a

form that will be legally binding: either a written agreement or a consent order

filed with the court. People should be educated about the importance of this

advice.

Again, the expectation is that people will pay for this service, but subsidies

should be available, according to need. Lawyers should be encouraged to be

prepared to support the use of CDR by offering to provide legal advice

whether before, during or after CDR processes. They could receive referrals

through the Hub. For people who do not have a privately retained lawyer,

legal advice for this limited purpose should be available at the Hub.

11. Legal advice on agreements

We recommend

that people be educated about the importance of obtaining legal advice

before entering into a binding agreement;

that legal services, including independent legal advice, be available to

help low and middle income families formalize the agreements they have

reached through CDR so that they are legally binding.

4.11 Children and CDR

The law says that decisions about parenting arrangements must be based on

the best interests of the child. When parenting disputes go to court, judges,

lawyers and parents struggle to find ways to understand and give expression

to those interests.

Mediation can offer a forum where parents can more easily hear their

children’s concerns and take them into account in their agreements. Mediators

need to be trained to involve children in the process in appropriate ways. The

4 – CONSENSUAL DISPUTE RESOLUTION

52 A NEW JUSTICE SYSTEM FOR FAMILIES AND CHILDREN

use of trained child specialists should be supported to bring children’s voices

into mediation and collaborative sessions.

In Chapter 5 we refer to the study being conducted by The International

Institute for Child Rights and Development into child participation in family

court and in processes in British Columbia. That report and its implications

for children’s participation in CDR should be considered carefully.

5

Rules, Procedures and Hearings

In the family justice system we propose, consensual resolution is the

mainstream and trials are the alternative, but trials still will play a key role

and courts must remain accessible. In some cases, the need for a trial may

reflect failure by an uncompromising person to take responsibility for

reaching an agreement. In others, trial may be necessary to resolve a new or

difficult issue, or to address uncertainty in the law. In any event, it is the

knowledge that the courts can ultimately be invoked if necessary that brings

many people to the bargaining table.

Continuous links

between "front end"

services, CDR

options, and the

courts are a

hallmark of the

integrated family

justice system that

we propose.

Under our proposed family justice system, people will have been given every

opportunity to settle before they get to the courtroom. So, once it is clear that

a case is destined for trial, a timely and efficient hearing should become the

focus of everyone’s efforts. That said, links between the court and family

services must remain readily available. For example:

new information and advice may be needed or new settlement opportunities

may arise as litigation evolves, so it must be easy for families to "loop

back" into information and advice services or into CDR at any time; and

the courtroom should be supported with services that will allow better

decisions to be made for children and help to reduce conflict. Some of these

services have already been described in Chapter 3 and others are identified

in this chapter.

These continuous links between "front end" services, the range of CDR

options, and the courts are a hallmark of the new, integrated family justice

system that we propose.

5.1 Tailoring Processes to Families’ Needs

Once it is clear that a family cannot resolve its issues and a decision must be

made, the dispute should be resolved as expeditiously as possible. We think

family cases should be carefully managed through the court process to ensure

that they move forward. Our case management system relies on meaningful

court events that focus on early settlement.

Family law is not the only area of law where procedures have become too

expensive and complex. An urgent need to streamline all types of litigation

was identified by the Canadian Bar Association’s 1996 Civil Justice Task

Force, Lord Woolf’s 1996 report on England’s civil justice system, Ontario’s

1996 Civil Justice Review, and many others. But in family law, where

resources are usually strained, emotions run high and families need to make

plans for their future, the need to simplify and streamline is most acute.

5 – RULES, PROCEDURES AND HEARINGS

In family cases it is increasingly common for at least one, if not both sides to

be unrepresented. Common law jurisdictions around the world are seeing a

significant increase in the number of unrepresented litigants. They are here to

stay, so every family law form and procedure should be designed so that the

general public can understand and use them.

Preparing pleadings (the formal documents that are the basis of a lawsuit) is a

significant hurdle for people with no legal training. For those who do have a

lawyer, the preparation of pleadings can be an expensive part of the process.

Most families do not have complicated financial lives and do not need and

cannot afford complex pre-trial procedures that have been developed with

commercial and personal injury cases in mind. Family cases, whatever the

issues, could benefit from a level of process that is proportionate to what is at

stake and flexible enough to meet the unique requirements of each case.

"Proportionality" should be a goal of family law procedure. Ontario’s family

court rules,39 by way of example, state their primary objective as enabling the

court to deal with cases justly. Dealing with a case justly is defined, in part, as

"dealing with the case in ways that are appropriate to its importance and

complexity" and "giving appropriate court resources to the case while taking

account of the need to give resources to other cases." "Proportionality"

should be a goal of

family law procedure.

The balance between

procedural

complexity and

efficiency must be

readjusted in favour

of efficiency.

Another example can be found in England where proportionality has been

adopted as the overriding objective of the Civil Procedure Rules: the rules aim

to deal with cases in ways that are proportionate to the amount of money

involved, the importance of the case, the complexity of the issues, and the

financial position of each party.

Any suggestion of streamlining procedures may raise concerns about potential

loss of protection and risk of unfairness. In fact, procedures we have now,

particularly in Supreme Court, have become so complex and unaffordable that

unfairness is often the result. Balance between procedural complexity and

efficiency must be readjusted in favour of efficiency. We adopt the views

expressed in the Civil Justice Reform Working Group’s Green Paper40:

On the other hand, it can be argued that protracted procedure is frustrating access to

the courts to a degree that threatens the credibility of the civil justice system, and

some balancing in favour of affordable dispute resolution must be achieved. Access

to justice cannot mean every litigant has, or needs, access to every procedure in

every case. More to the point, the fear of the unfairness that might occur in some

cases if process is reduced or constrained must be balanced by the unfairness that is

occurring now because the courts have become unaffordable for most litigants. From

this perspective the argument is that the real and ultimate effect of so much civil

process is to undermine or eliminate fairness for the many would-be litigants who

cannot use the system. By definition this unfairness is less visible; it is visited on the

39 http://192.75.156.68/DBLaws/Regs/English/990114a_e.htm

40Green Paper: the Foundations of Civil Justice Reform, released by the Civil Justice Reform

Working Group, Vancouver, BC, (September 2004), p.5. Link from

http://www.bcjusticereview.org/working_groups/civil_justice/civil_justice.asp

54 A NEW JUSTICE SYSTEM FOR FAMILIES AND CHILDREN

5 – RULES, PROCEDURES AND HEARINGS

heads of those who cannot afford to get before the courts, but it is arguably a greater

unfairness.

proposed rule changes

What follows is a general framework for a single set of simplified family

rules. We are convinced that streamlined family rules will enhance fairness by

making the court more accessible for the few cases that need adjudication.

The guiding principle is process that is proportional to the issue.

The table does not list every step in the litigation process but illustrates the

type of changes we are recommending.

There are other rules and options that we have considered and decided not to

recommend. For example, "pre-action protocols" are being used extensively

in civil litigation in the United Kingdom: the theory was that requiring an

exchange of information between parties before an action could be started

would lead to many settlements and streamline cases that did not settle. In

fact, the best information we have is that the potential value of these protocols

is often undermined by the complicated and expensive paperwork they

generate.

The challenge that

now faces the

profession is to

devise a realistic

standard of service

for modest claims –

short of "five star" but

acceptable to the

courts and public, and

infinitely better than

no service at all.

- Dale Sanderson, QC

On the other hand, a different pre-action procedure is being tried in Australia:

new family law rules say that before starting a case, each party must try to

resolve the dispute using "primary dispute resolution methods" (such as

mediation) and must disclose relevant information to the other. There are

exceptions to the requirement but, generally, a person who does not comply

may begin a court case but may face "serious consequences" including cost

penalties.

Our approach does encourage people to try to resolve their disputes before

turning to the courts and establishes a new expectation that this is a family’s

responsibility, but we have chosen not to recommend at this time that such a

requirement be imposed before an action can be started. That said, it will be

worth monitoring the operation of the new Australian rule to see whether it

offers some lessons worth following.

We also considered the use of arbitration for family law disputes and

concluded that while it may possibly be more procedurally streamlined than

litigation, it may in many cases be equally complex and expensive. Further,

we feel that the most productive direction for reform is not toward another

adversarial alternative.

A NEW JUSTICE SYSTEM FOR FAMILIES AND CHILDREN 55

5 – RULES, PROCEDURES AND HEARINGS

Table 2: Proposed changes to family law procedures

STEP CHANGE REASON

Preserving a

limitation period

Create a new one page

document called a "Notice

to Preserve Limitation"

which asks only for

identifying information

from the parties and a

description of the right or

claim preserved, without

a claim for relief. It must

be filed and served to be

effective.

It should be possible to

stop a limitation period

from running without

having to start an action.

(Any dispute about

entitlement to the right

allegedly preserved can be

resolved in subsequent

litigation, if that occurs.)

Starting

a claim

Replace existing Supreme

and Provincial Court

forms with a simplified

"Application" using check

boxes and fill-in-theblanks

to identify and

locate the parties,

establish a reliable factual

basis for jurisdiction, and

describe what is being

asked for.

Require a sworn Financial

Disclosure Form (FDF) be

filed at the same time as

the Application.

Require only as much

information as necessary at

this stage; minimize

exaggerated claims and

polarizing affidavits.

Early financial disclosure

facilitates settlement while

ensuring that the person

receiving the Application

has the information on

which to base a response.

Opposing

a claim

The respondent files and

serves a "Response"

(simpler and shorter than

a Statement of Defence)

within a fixed time period,

together with an FDF.

Eliminate the

Appearance.

Simplify forms. Ensure that

the applicant has the

information on which to

base negotiations.

Eliminate unnecessary

steps.

56 A NEW JUSTICE SYSTEM FOR FAMILIES AND CHILDREN

5 – RULES, PROCEDURES AND HEARINGS

STEP CHANGE REASON

To get before

a judge

The party who wants to

involve a judge serves

the other with an

"Appointment to Attend a

First Case Conference"

(FCC); and files, for nonurgent

matters, a

certificate of compliance

with the CDR requirement

(or an exemption

certificate); and, for

matters involving

children, a certificate of

attendance at a Parenting

After Separation course.

Except for urgent matters,

a party cannot go before a

judge on a contested

matter without first

attending an FCC and, if

there are parenting issues,

the Parenting After

Separation program.

First Case

Conference

(FCC)

The FCC is similar to

Judicial Case Conferences

and Family Case

Conferences, but can go

further. Parties attend.

The judge takes an active

role, helping to define the

issues and plan the trial if

settlement is not possible.

A trial date may be set.

No orders may be made

except:

o a consent or

unopposed order,

including an

uncontested divorce;

o a temporary interim

order, in urgent cases;

o a procedural order (for

discovery, expert

reports, etc);

o a declaration under s.

57 of the Family

Relations Act; and

o an order to attend

mediation.

Ensure that parties,

especially if unrepresented,

have explored all

settlement options and if

settlement is not possible,

that they are well prepared

for a trial.

Eliminate unnecessary

steps: uncontested orders

should not require anything

further.

Orders that can promote

settlement, or enhance trial

preparation, should be

available at the FCC, such

as those listed here.

A NEW JUSTICE SYSTEM FOR FAMILIES AND CHILDREN 57

5 – RULES, PROCEDURES AND HEARINGS

STEP CHANGE REASON

Discovery of

documents

The basic documentation

common to most cases,

(the FDF and

attachments) is

automatically required; if

further documents are

needed, and are not

provided, an application

can be made at the FCC.

Eliminate unnecessary

steps (Demand for

Discovery of Documents).

The scope of disclosure

may be limited in the

interests of streamlining.

Examinations

for discovery

Unless the parties agree,

or a judge orders, there is

no right to oral

examinations for

discovery.

Keep the process

proportionate to the value

of the dispute: most

families’ circumstances do

not require examinations

for discovery. This rule is in

effect in Ontario.

Expert opinion

evidence

If expert evidence is

needed on a financial or

parenting issue the

parties must agree on

one expert, unless a

judge orders otherwise.

A report rebutting a

custody and access report

is not permitted without

leave of the court.

A rebuttal report on other

issues is not permitted

unless the experts have

met and tried to resolve

their differences.

Experts are officers of the

court.

Reduce costs: hiring

experts for each side is

prohibitively expensive for

most families, and not

always necessary.

Eliminate the cost of having

experts appear in court

unnecessarily.

Minimize the emotional

harm that can be caused

by expert reports on

parenting issues.

58 A NEW JUSTICE SYSTEM FOR FAMILIES AND CHILDREN

5 – RULES, PROCEDURES AND HEARINGS

STEP CHANGE REASON

Chambers

applications and

case

management

hearings

(CMH)

A pre-trial chambers

application is permitted to

resolve matters that

cannot wait until a final

hearing or Case

Management Hearing.

If a second interim

application is needed, a

CMH is available at the

direction of a judge or the

request of a party. When

possible, the same judge

should be designated to

manage subsequent

interim applications and

case management

hearings.

Reduce cost and minimize

conflict: interim

applications in family cases

can be expensive and

inflammatory.

Deal more effectively with

high conflict cases.

Mandatory offers

to settle

These are mandatory in

every case and must be

exchanged before the

Trial Readiness

Conference. They cannot

be modified or retracted

after the Trial Readiness

Conference without a

court order. An offer must

address all claims. Sealed

copies of all offers in the

court file will be

considered when costs

are determined.

Force parties to think

through, and commit to, a

proposed resolution early.

Encourage realistic and

genuine attempts at

agreement.

Enhanced front end

services should better

prepare parties to

articulate and define their

interests.

A NEW JUSTICE SYSTEM FOR FAMILIES AND CHILDREN 59

5 – RULES, PROCEDURES AND HEARINGS

STEP CHANGE REASON

Mandatory

Trial

Readiness

Conference

It begins with a

consideration of whether

settlement should be

discussed. If settlement is

not achieved the judge

determines readiness for

trial. A case not clearly

ready for trial is taken off

the list. A wide range of

case management and

trial management orders

can be made, involving

admissions of fact,

admission of documents,

a trial scheduling plan,

evidence by affidavit,

witness lists, time limits

on direct or crossexamination,

written

submissions, etc.

The judge who conducted

an FCC or CMH may hear

a contested chambers

application or preside

over a settlement

conference but the

settlement conference

judge would not hear the

trial, except with the

consent of the parties.

Make the trial as efficient

as possible by narrowing

the issues in dispute and

readying the case for

hearing. This will often

reduce preparation costs

and result in a shorter and

more affordable hearing.

Trial The judicial role at trial is

active and involved. The

process is less formal.

Proceedings are governed

by the principle of

proportionality.

A more flexible and

informal hearing format

can better meet the needs

of families. (See s.5.2 for

discussion.)

Incentives,

disincentives

and costs

Family Law Rules should

be strictly enforced. Costs

should be used as a

meaningful incentive for a

reasonable and

productive approach.

Lawyers, their clients, and

unrepresented litigants will

benefit from the certainty

and predictability that strict

adherence to the rules will

bring.

(See s.5.3 for discussion of

costs and fees.)

60 A NEW JUSTICE SYSTEM FOR FAMILIES AND CHILDREN

5 – RULES, PROCEDURES AND HEARINGS

financial disclosure forms

The financial statements required in both courts are too complicated. The

Supreme Court Financial Statement (Form 89) is 11 pages long. Many people

are overwhelmed by the forms and give up before even beginning to provide

their financial information. This creates two problems:

1. the forms are prepared incompletely, inconsistently or inaccurately.

2. the complexity of the form (and the detail required) delays meaningful

settlement discussions and interim support applications, creating

hardship for a person who needs interim child or spousal support.

There should be a simplified form for the majority of cases, where assets

include at most, a house, cars, modest RRSPs or pensions, modest bank

accounts and personal property. A more complex form could be available for

use by the minority of families with more complicated financial

circumstances.

The financial

statements

required in both

courts are too

complicated.

The form and Supreme Court Rules give no direction as to whether the

expense information provided should reflect actual current expenses; expenses

that would maintain the pre-separation standard; projected expenses once

issues are resolved; or projected expenses based on what the person would

like to spend, or believes would be fair (described by some as a "wish list").

The lack of direction causes confusion both for the person completing the

form and for anyone who needs to rely on it.

The simplified forms should be signed under oath, as they are now. The

required attachments (three tax returns and Notices of Assessment, pay stub

and Property Tax Notice) should be maintained because they are essential for

a basic financial assessment.

The automatic forms generation technology described later in this chapter is

ideally suited to easing the task of completing financial disclosure forms.

12. Streamlined rules and forms

We recommend

that rules and forms for family cases be simplified and streamlined to

allow for expedited, economical resolution of all cases with processes

proportional and appropriate to the value and importance of the case.

that every family law form and procedure be designed to be used and

understood by an unrepresented litigant.

that the financial disclosure forms in particular be simplified and the basis

on which expenses are to be recorded be clarified.

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5 – RULES, PROCEDURES AND HEARINGS

5.2 Using Technology to Enhance Access

automatic forms generation

One of the major hurdles faced by unrepresented litigants is completion of

court forms, particularly in Supreme Court where traditional "pleadings"

require legal knowledge and a more complete understanding of how to present

a case than is available to most non-lawyers. Even in Provincial Court,

completing the financial disclosure form is a daunting task: the form is more

complex than it need be for most families, because it has to account for a wide

range of possible circumstances.

Filling out a form incorrectly or incompletely can result in added expense and

can also affect the success of a person's claim or defence. The court system

itself pays a price as well, because registry staff spends time helping people,

answering questions, and correcting or sending back forms that are not

properly completed. Judges too, must take extra time in court when written

information is not presented as it should be. Adjournments, delay and

frustration often result.

Technology now

provides an

answer to the

challenge of legal

forms. Technology now provides an answer to the challenge of drafting legal forms:

automatic forms generation. In many US jurisdictions, people can go online

and, by answering a series of questions produce properly completed, neatly

printed forms.

The questionnaires are "dynamic." That means that a person’s answers to

certain questions determine whether further questions will be asked or not.

For example, if there are no children, the system will not present questions

about children; if there are five children, the system will ask for five names

and birthdates. If the answer to a question about dividend income is that there

is none, there will be no questions about amount.

These are not simply forms that can be completed online. The "pages" that a

user sees do not necessarily look anything like the form that will ultimately be

generated. They can take advantage of helpful graphic design, diagrams and

photos, and hyperlinked instructions. Even if the forms themselves are

mandated by rules or statutes, the questions that the user answers can be

presented in any way that is most likely to elicit the needed information.

Current technology calls for these automatically generated forms to be printed

out and then filed at the courthouse. Soon it should be possible to file them

electronically from anywhere internet access is available. This approach is

consistent with innovations now being developed in BC court registries.41

41 Court Services Branch has recently implemented technology which will allow electronic

searches of civil court proceedings filed in any registry of the Supreme Court or the

62 A NEW JUSTICE SYSTEM FOR FAMILIES AND CHILDREN

5 – RULES, PROCEDURES AND HEARINGS

This technology not only has the potential to provide access to court forms at

any time and anywhere that there is internet access, but it allows for the

presentation of helpful information in many ways, including streaming video

and voice-over audio in English or any other language.42

Experience in California has shown that not only do litigants find these forms

easier than traditional paper forms, but the time required by court staff and

legal professionals who help people with forms is decreased drastically.

Dedicated kiosks at Family Justice Information Hubs could give access to

court forms generators in an environment where personal help is at hand and

users can be linked to alternatives to litigation and to other services.

auto orders

Although a judge normally makes an order at the hearing, it cannot be

enforced until a written order is prepared by the parties or their lawyers,

signed by the court and entered in the court’s records. There can be a long

delay between the time that the judge makes the order and the time that it is

entered and can be enforced. This can cause problems for the parties. For

example, it can delay enforcement of a support order because the order cannot

be registered for enforcement with FMEP until it has been entered.

In addition, orders can be difficult to understand. This can cause problems for

the parties and for others who need to know what the order means in order to

comply with it or enforce it.

"Auto orders" are intended to improve the court process by reducing delay

and making orders easier to understand. The system uses a data base of

common clauses that have been put into plain language to make sure that the

orders are clear and easily understood. The court clerk prepares the order on

the spot (by filling in the blanks in the appropriate standard clauses with the

details of the order) as soon as the judge makes the order and it is printed in

the courtroom. The parties (or their lawyers) leave the courtroom with a

signed order that can be entered immediately. Manitoba successfully uses an

auto orders system in support cases in its unified family court. There are pilot

projects underway in BC to test the use of technology to speed the production

of court orders.

Provincial Court. This is described as the first phase in the development of an "electronic

court registry" to provide court services via the internet.

42 See http://www.intresys.com or http://www.turbocourt.com and www.icandocs.org

A NEW JUSTICE SYSTEM FOR FAMILIES AND CHILDREN 63

5 – RULES, PROCEDURES AND HEARINGS

court attendance by telephone and videoconference

When lawyers have to attend court for simple matters, and spend a long time

waiting for their turn, the cost to clients can be significant. Court appearances

by telephone are not new and with technology that is available now, could be

used more widely in family cases.

Court appearances

by telephone are not

new and with

technology that is

available could be

used more widely in

family cases.

In many US jurisdictions, lawyers schedule "CourtCall" appearances instead

of going to the court in person, for telephone hearings where no evidence will

be called. There is a charge of about $50 per use, but the lawyer’s total fee is

reduced because there is no need to leave the office. The lawyer simply dials a

toll-free number, uses an access code, and then is free to continue at work

until the case is called. The service is provided by a private enterprise, with no

public funding.

Videoconferencing is another technology that may cut down on the cost of

court appearances, including the taking of evidence. Facilities now exist in 34

court locations. BC courts have used videoconferencing extensively for

appearances in criminal cases but less frequently for family matters. It has

tended to be used to facilitate the appearance of witness, not parties. In family

cases, cost has inhibited the use of videoconferencing but as costs come down,

usage should expand. 43

13. Technology for better access

We recommend

that BC implement user-friendly automatic online forms for family law

cases.

that systems be developed to allow people, including unrepresented

litigants, to file court forms by email or over the internet.

that auto orders be tested in BC.

that communications technology be used more extensively to decrease the

cost of legal representation and enhance access to the courts, for example,

by expanding the use of appearances by telephone or videoconference.

a single set of rules

In the next chapter of this report we strongly urge a move towards a single

court for family law cases. Whether this can be achieved in the short term or

not, there is no good reason why there should not be a single set of rules and

forms for family cases, regardless of the court in which they are filed. Ontario

43 Australian Family Court Rules provide for using technology in a much wider range of

circumstances than in BC. Relevant rules can be found at http://www.familycourt.gov.au/

64 A NEW JUSTICE SYSTEM FOR FAMILIES AND CHILDREN

5 – RULES, PROCEDURES AND HEARINGS

has only one set of family rules, which apply to all family cases in its Unified

Family Court and in its superior and provincial courts.44

If two courts are to continue to handle these cases, the procedural changes we

recommend will streamline procedures in both courts and still allow for

discovery and other processes that may be needed in more complex matters.

The rules should be comprehensive and "stand alone"; that is, they should not

require a person to refer to other rules, such as the general Supreme Court

Rules. This is needlessly cumbersome and complicated.

We do not propose any change to procedures for child protection cases under

the Child Family and Community Services Act (CFCSA). The law used to be

that these cases are not legal disputes between parents and government, but

rather a search for a solution in the children’s best interests. For this and other

reasons, a special set of rules was developed. They work quite well and there

is no need for change. However, because actions under the Family Relations

Act are often joined with CFCSA actions, we propose that the single set of

family rules either include the CFCSA rules or be harmonized with them.

Rules for Supreme Court are developed by the Attorney General’s Rules

Revision Committee, which includes judges and lawyers. The Provincial

Court judges develop rules for that court in consultation with the Ministry of

Attorney General. The rules that we are proposing will require a similar

approach, by people with considerable experience in family law and a

commitment to a new approach to dealing with family cases.

14. One set of rules and forms

We recommend

that whether or not there is to be a single court for family law matters in

BC, a single, stand-alone set of rules be adopted to govern all family law

cases (except child protection matters) in whichever court they are filed.

that the Attorney General establish a Family Law Rules Revision

Committee to be responsible for developing and maintaining a single set

of family rules, with representation to include judges, lawyers, the

Ministry of Attorney General, court users and one or more members of

the existing Rules Revision Committee.

5.3 The Conduct of Hearings

There are different ways to hold a trial or hearing and some are better suited

to family cases than others. BC’s Supreme Court and Provincial Court each

use an approach that is quite different from the other.

Historically, hearings in BC Supreme Court have been adversarial in nature,

based on the presumption that both sides are represented by lawyers who

44 See http://www.attorneygeneral.jus.gov.on.ca/english/family

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5 – RULES, PROCEDURES AND HEARINGS

present their clients’ cases in the best light possible while exposing

weaknesses in the other side. Hearings tend to be more formal, with rules of

evidence strictly applied. "It is essentially a due process model of decisionmaking,

party driven, with extensive pre-trial disclosure. The parties are

masters of their own rights, deciding how to prepare and present their case to

an impartial, detached decision maker, with ample pre-trial opportunity to

investigate, to obtain disclosure and proof, and to prepare arguments."45

Sometimes

described as a "get

to the merits"

approach, a less

formal and more

flexible hearing

model would

complement

simplified forms

and expedited prehearing

procedures

discussed earlier.

By contrast, Provincial Court family law hearings are usually less formal. Provincial

Court judges generally take a more active role, intervening more freely to control

and direct the hearing though it remains an adversarial process.

In cases where the best interests of a child are at issue, we see judges in both

courts most inclined to actively involve themselves to ensure that all

necessary evidence is put before them as fairly and completely as possible.

Two considerations support a shift for all family cases toward less formal hearings:

Family cases are different: the procedural framework that was developed

for personal injury and commercial cases is too inflexible to address the

interpersonal relationships and emotional content of family litigation.

In most support and property cases, the cost and complexity of adversarial

litigation is out of proportion to the monetary value of what is at stake.

The particular benefits of procedural flexibility for issues touching on the best

interests of children are widely recognized in this and other jurisdictions. For

example, the Family Court of Australia is now testing a "Children’s Cases

Program"46, described as "a new way of conducting family law litigation."

Special rules provide that:

rules of natural justice and procedural fairness apply, but many traditional

procedural conventions are eliminated;

proceedings are to be conducted as informally and quickly as possible;

the focus of a hearing is on the child’s future, not the history of the parties

or their relationships;

the judge plays a leading role in the conduct of the hearing, deciding the

location, the issues to be determined, the evidence to be called and the

manner in which the hearing is conducted;

evidence is conditionally admitted, subject to very narrow grounds for

objection, with the judge ultimately determining the weight it is to be

given;

45 Hugh Landerkin and Andrew Pirie, Judges as Mediators: What's the Problem with

Judicial Dispute Resolution in Canada? Canadian Bar Review, 28 (2), (2004)).

46 http://www.familycourt.gov.au/presence/connect/www/home/

66 A NEW JUSTICE SYSTEM FOR FAMILIES AND CHILDREN

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the hearing may proceed as an "an orderly discussion" between the judge

and the parties, their lawyers if any, and witnesses, and it is up to the judge

whether, and under what terms, cross-examination is permitted.

People who appear in court without lawyers can be at a loss if they have sole

responsibility for presenting the case; they welcome helpful intervention by a

judge, and can benefit particularly from trial preparation conferences where

they can receive guidance about what evidence they should present and how

best to do it.

For nearly all family cases, quicker and less formal procedures can enhance

access to court without compromising fairness. Sometimes described as a "get

to the merits" approach, a less formal and more flexible hearing model would

complement simplified forms and expedited pre-hearing procedures discussed

earlier. The hearing itself would be actively managed by a judge who exerts

considerable control over when and how evidence is received.

"encountering a

different judge every

time parents return to

court is akin to

switching doctors

during treatment for a

life-threatening

illness."

~ Justice Canada ,

200347

Active judicial management of the process is much easier to achieve if one

judge is assigned responsibility for all matters concerning a particular family.

A one family/one judge policy has other benefits as well:

Having the same judge who made the original order deal with subsequent

applications not only provides continuity, but also a way of holding

parents accountable for their behaviour.

It is more efficient: not only does the judge have an opportunity to

become familiar with the case, but parties who understand that a judge

who knows their history will be hearing subsequent applications may be

slower to return to court unnecessarily. They will also be better able to

predict the likely outcome, which should help them to make their own

arrangements without the court’s involvement.

47 Freeman, Rhonda & Gary, Managing Contact Difficulties: A Child-Centred Approach,

Department of Justice Canada, 2003

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5 – RULES, PROCEDURES AND HEARINGS

15. Informal hearings

We recommend

that a simple, informal and less adversarial hearing model be available,

giving and indeed encouraging broad judicial freedom to intervene and

direct the hearing process.

that a hearing model similar to Australia’s Children’s Cases Program be

tested in BC for cases where the best interests of children are at issue.

that judicial case assignment take into account the benefits of a one

family/one judge policy.

child participation in family court

Section 24 of the Family Relations Act says that a judge must consider the

views of the child when determining the child’s best interests, if appropriate.

The Child, Family, and Community Services Act contains the same

requirement for child protection cases.48

This does not mean that a child should be put in the difficult position of siding

with one parent over the other. In court, it may mean putting the child’s views

before the judge through an expert, or in some cases giving the child the

option to participate directly. Participation, for a child, may mean being given

information about the court process and advice about the consequences of

hearings and orders.

The child is the

hidden client in the

divorce

proceedings.

- Judith Wallerstein

Children may also participate in CDR. These processes may actually be a lot

more flexible and therefore more comfortable for the child.

In 2003 the International Institute for Child Rights and Development (IICRD),

based at the University of Victoria, began a project to examine the issue of

meaningful child participation in BC family court processes. Funded by the

Law Foundation of BC, the two-year project is examining current child

participation practices in custody, access and child protection cases in the

court system. It will identify some of the challenges posed to child

participation as well as ways that these challenges might be addressed.

The project’s researchers have been surveying lawyers and judges, and

consulting with experts to identify current practices locally, nationally and

internationally. They are also talking with children, lawyers and judges. We

48 Article 12 of the UN Convention on the Rights of the Child (ratified by Canada and British

Columbia) also sets out the right of a child who is capable of forming his or her own views to

express those views freely and have them given due weight in matters affecting the child,

particularly in judicial and administrative proceedings.

68 A NEW JUSTICE SYSTEM FOR FAMILIES AND CHILDREN

5 – RULES, PROCEDURES AND HEARINGS

are advised that the information gained so far suggests that there are many

options for involving young people: they can share their views in family court

proceedings through affidavits, expert assessments, their own legal counsel, or

by speaking directly to judges or decision makers. But the reality is that child

participation in court processes is not the norm.

The literature in this area says that children themselves often want to have

their views considered. Some children feel that no one listens to them and

they need an opportunity to be heard. Adults sometimes worry about making

children feel that the outcome of a case could be "their fault," but discussions

with young people suggest that it is often better for more information to be

shared. When information is not shared and decisions are made that do not

please everyone, children often end up blaming themselves. As well, children

sometimes have information that no else has, and parents or other adults do

not always know what is important to a child.

The IICRD project findings will be available in its final report to be released

in the fall of 2005.

16. Involving children

We recommend

that all participants in the family justice system find better ways to

discover children’s best interests and to make them a meaningful part of

family justice processes.

that the final report of the International Institute for Child Rights and

Development on child participation in family court processes be carefully

considered by family justice system policy makers and other stakeholders.

5.4 Court fees

The provincial government charges a fee for starting a court case in BC

Supreme Court and for filing certain documents with the court. There is also a

daily hearing fee that applies to trials. These fees apply to all cases, including

family matters. Cases that go to trial or use substantial court time are

significantly subsidized.

In Provincial Court there are no fees for family law cases, to make it easier for

people to take their family disputes to court. The proposals in this report

would make it easier for people to resolve their disputes themselves.

Relatively few should need a decision by a judge.

We think that court fees can support the principle that people are responsible

for resolving their family law disputes, by encouraging them to try to resolve

their disputes without starting a court case. Fees also can support the principle

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5 – RULES, PROCEDURES AND HEARINGS

of proportionality, by encouraging people to use no more than the services

than they really need.

These fees could be applied to help support the cost of expanded front end

information, referral and consensual dispute services. In some places,

governments add a surcharge to court fees, which is used to help pay for other

dispute resolution services.

We believe that there should be fees for using the court for family disputes,

whether BC adopts a single family court or not. Just as we propose a single set

of rules and a single hearing model if family court continues in both courts,

we believe there should be a single set of court fees. And, when fees are

levied, they should more accurately reflect the actual cost of using the court.

This would mean charging fees in Provincial Court for family law cases for

the first time. Some will see this as a barrier to access to court. The current fee

structure in Supreme Court may also be a barrier for some. Our belief is that

what is important to families is access to an effective way to resolve their

disputes. Under the system that we propose, this will not usually involve

going to court.

We recognize that there may need to be exceptions for certain types of cases,

such as child protection cases. We also recognize the importance having

courts that are financially accessible to people who need to use them. Any

changes to fees will have to include ways of making sure that people who

need to go to court are not barred because of cost.

17. Court fees to support principles

We recommend

that court fees be used:

to encourage people to resolve their family law issues outside of court;

and

to support the principle of proportionality, by encouraging people to use

no more than the services that they really need.

that fees collected from users of family court more accurately reflect the

actual cost of using the court and be applied to help support the cost of

expanded front end services.

5.5 Court costs

There sometimes is confusion over the term "court costs." The money a

person must pay at the courthouse to start a case, file documents, or have a

trial is referred to as "court fees." "Court costs" refers to the money a judge

may order an unsuccessful party to pay to a successful party at the end of a

case to help compensate for some of the successful party's legal expenses.

70 A NEW JUSTICE SYSTEM FOR FAMILIES AND CHILDREN

5 – RULES, PROCEDURES AND HEARINGS

The Provincial Court has no authority to award costs.49

In Supreme Court, court costs are available to a successful party but orders for

costs are uncommon in family cases. Judges are often reluctant to order costs

because the current rules and structure encourage the use of litigation and in

some cases, people have no option but to go to court. With the changes that

we propose, it should be much easier to avoid litigation and costs should be

used more aggressively if the courts are used unreasonably.

offers to settle

If a party makes an offer to settle that is accepted, the general rule is that

neither party is entitled to costs up to the date the offer was delivered, but the

party making the offer is entitled to costs from that date.

If a party makes an offer to settle that has not expired, been withdrawn or

accepted, and then obtains a judgment at least as favourable as the terms of

the offer, that party is entitled to costs up to the date the offer was delivered

and double costs from that date.

We believe that judges' authority to award costs has an important role to play

in encouraging people who go to court to use the court process efficiently and

effectively. If British Columbia continues to use two levels of court for family

cases, the authority to award costs should be extended to Provincial Court

judges so that all family cases can be treated similarly.

18. Expanded use of orders for costs

We recommend

that costs be used more effectively to promote settlement, for example by

imposing cost consequences for unreasonable settlement offers.

that if family cases continue to be heard in two levels of court, the

authority to award costs be extended to Provincial Court judges.

5.6 Working with Orders and Agreements

People like to think of an agreement or order as the end of the dispute. Too

often, though, it is only the beginning of a long battle to see that its terms are

honoured. Once people have an agreement or an order, they are pretty much

on their own to try and figure out how to make it work and what to do if there

are problems. In fact, failure to live up to the terms of an agreement or court

order is typically the major focus of continuing conflict between separated or

divorced spouses.

49 There is one exception: if one party requires an expert witness to attend court

unnecessarily, the judge may order that person to pay the expert’s expenses: Provincial

Court (Family) Rule 11(8) and Provincial Court (CFCSA) Rule 4 (10)

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5 – RULES, PROCEDURES AND HEARINGS

We need a system where families can get help, if they need it, to resolve

problems as they arise. Just as we have proposed that people should not have

to go to court to resolve their family disputes in the first instance, people

should not have to go to court to resolve problems with parenting or support

agreements and orders after they have been made.

The Family Justice Information Hub has just as important a role to play at this

stage as it does at the beginning of a family conflict. When an order or

agreement is made, if people do not have lawyers, staff at the Hub will be

available to explain their obligations under the order or agreement, the

availability of programs to help them comply, the consequences of not

complying and what to do if the other parent does not comply.

We discuss enforcement of parenting arrangements (custody and access) first,

and then enforcement of support obligations. There are some common

elements and parents may try to link the two, but we see them as raising very

different concerns.

high conflict families

Research tells us that disputes over parenting arrangements are more likely to

occur in circumstances of ongoing extreme hostility between parents who

have not been able to separate their roles as parents from the unresolved

conflict in their relationship. Disputes can erupt over seemingly minor issues

such as telephone access, one-time schedule changes or vacation planning and

can result from a parent’s need to punish the other or control the other’s time

with the child.

Punitive enforcement

measures by courts

do not resolve these

kinds of disputes

and may actually

encourage them

- Pauline O’Connor

Only a small percentage of family disputes involve such high conflict but

because these couples return to court frequently, they use a disproportionate

amount of the court’s time and resources. Along the way, they also use up

their own financial resources, reinforce their negative views of each other and

subject their children to harmful conflict. Some of these cases involve family

violence.

Legal remedies will not resolve difficult compliance cases in a way that serves

children’s interests because they do not address the underlying conflicts that

drive these cases into court. "Punitive enforcement measures by courts do not

resolve these kinds of disputes and may actually encourage them."50

Studies have identified "markers" that can help to identify high conflict cases.

Examples of such markers include: the desire of a child not to visit a parent;

repeated unsubstantiated allegations of poor parenting; family violence;

numerous court applications; a large amount of affidavit material; and a

50 Pauline O’Connor, Child Access in Canada: Legal Approaches and Program Supports,

Justice Canada, (2002).

72 A NEW JUSTICE SYSTEM FOR FAMILIES AND CHILDREN

5 – RULES, PROCEDURES AND HEARINGS

history of access denial.51 The assessment service should adopt a protocol that

builds on this research.

If these families can be identified and helped even before the first agreement

or order is made, it may be possible to reduce or avoid later enforcement

problems. Assessment at an early stage can identify the resources most likely

to help high conflict couples resolve their problems. Not all families need the

same kind of help, so a wide range of services is essential. All organizations

delivering family services, including the Legal Services Society, should be

responsive to the unique needs of high-conflict families. For example:

"The parents are unable

to make use of the

divorce to resolve

issues within or

between themselves

and are frozen in the

transition. In effect, the

form of the custody

dispute becomes their

new pattern of

relationship".

-Johnson and

Campbell52

Parent education: Earlier we spoke of the benefit of programs such as

Parenting After Separation to help parents understand and meet their

children’s needs, but the parenting skills needed in high conflict situations

are different than where conflict is low and parents can communicate

effectively.53

Parenting coordination: A parenting coordinator (sometimes called a

"Special Master") is a neutral person, appointed by a judge, who helps

people resolve parenting disputes, provides education and advice, and with

prior approval of the parents and the judge, makes decisions within the

scope of the order of appointment. Parenting coordinators are highly

qualified mental health professionals, mediators or family law lawyers with

experience in problem solving, mediation, communication, family law,

adult psychology, developmental psychology and children’s adjustment

issues. Experience in the US shows that a skilled parenting coordinator can

effectively help parents build workable, long-lasting parenting relationships

and resolve ongoing parenting disputes. 54 There are legal and process

issues surrounding parenting coordination that need to be addressed, but we

believe this is a valuable service that will help high conflict parents develop

the most effective parenting arrangements for their children in the least

contentious way.

Counselling: Counselling may be one-on-one, in joint sessions, or groups,

for adults and for children. Some counselling models may overlap with

mediation. Most provide information about legal options, help parents make

their own decisions and give them an opportunity to resolve their disputes.

Programs for children help them learn healthy coping skills.

51Stewart, R. The Early Identification and Streaming of Cases of High-Conflict Separation

and Divorce: A Review. Ottawa: Department of Justice Canada. (2002). p. 12-13

Gilmour, G. High-Conflict Separation and Divorce: Options for Consideration. Ottawa,

Department of Justice Canada, 2004. p. 28.

52 Johnston, J. and Campbell, L., Impasses of Divorce: The Dynamics and Resolution of

Family Conflict; New York: The Free Press. 1988.

53 Manitoba offers a 6-hour parent education program in two sessions; at the second session,

parents with higher levels of conflict are taught different parenting strategies.

54 Garrity and Barris 1994 study, quoted in Glenn A. Gilmour, High-Conflict Separation and

Divorce: Options for Consideration, Justice Canada, (2004)

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5 – RULES, PROCEDURES AND HEARINGS

Mediation: Mediation can help parents resolve their disputes, even in some

cases where there has been family violence. These parents may, however,

need a different kind of mediation–impasse mediation55—which involves a

series of sessions combining therapy and counselling and includes the

whole family.

Australia’s Contact Orders Program: This program warrants further

examination. It helps high conflict families manage their child contact

(access) arrangements and focus on their children’s needs. The program

works with families trying to establish contact arrangements both before

and after a court order. A variety of child-focused interventions include

group work, education, counselling, mediation, supervised access and

exchange, and case management. Information from children is provided to

parents with the children’s consent, at the parents’ sessions. A 2002

evaluation found that feedback to parents on what their own children say

about the effect of the conflict on them is often the most powerful element

of the program and can be the impetus parents need to change their attitudes

and behaviour. It also found that adult groups including men and women,

and custody and access parents are useful, and that activity-based group

sessions for children can help them feel less isolated.

access issues

Access denial is unquestionably a problem for some parents. Research

suggests that failure to exercise access is also a problem.56 In BC, the main

legal remedies for non-compliance are

contempt of court proceedings in Supreme Court, which can lead to a

fine, jail or both, or

an order under s.128 (3) of the Family Relations Act, in either court which

can result in a fine, jail or both.

Neither of these is used very often.

Some provinces have additional statutory provisions for dealing with noncompliance.

Some aim to try to encourage compliance through parent

education or mediation.

Saskatchewan’s Children’s Law Act, Newfoundland and Labrador’s

Children’s Law Act and Australia’s Family Law Act include statements about

the very limited circumstances in which non-compliance with a parenting

55 J. Johnston, J. & L. Campbell, Impasses of Divorce: The Dynamics and Resolution of

Family Conflict, (1988).

56 Bailey, Martha, Overview and Assessment of Approaches to Access Enforcement,

Department of Justice Canada, (2001).

74 A NEW JUSTICE SYSTEM FOR FAMILIES AND CHILDREN

5 – RULES, PROCEDURES AND HEARINGS

order may be justified, for example, when necessary to protect the health and

safety of a child.57

Judges could be given more tools. Amendments to the Family Relations Act

could be considered to make it clear that judges may order, for example,

attendance at a specialized parenting program; or appointment of a mediator

or a parenting coordinator. Initiatives in other jurisdictions should be

reviewed as well, for further options.

19. More services for high conflict families

We recommend

that services be available to help high conflict families resolve disputes,

both before and after an agreement or order is made.

that through the assessment process proposed in chapter 3, high conflict

families be identified as early as possible and provided with specially

targeted dispute resolution services.

that the Hub assessment service develop a protocol for identifying and

offering services to high conflict families.

that court files involving high conflict families be administratively

earmarked and assigned to a judge who will hear all subsequent

applications in the case.

that the Family Justice Information Hub be the contact point for people

when a compliance problem arises with respect to an agreement or order.

that parenting coordination be available to help high conflict parents in

appropriate cases.

helping people meet their support obligations

People who are experiencing, or even just considering separation or divorce

need information about financial issues. After separation, the expense of

supporting two households is a strain for most families and people need all the

help that they can get. If budgeting and debt management were among the

problems that led to family conflict in the first place, separation will only add

to the family’s financial difficulties.

One of the functions of the Family Justice Information Hub should be to

provide information and referrals so that people can get help with:

budgeting

credit and debt management

57Saskatchewan: http://www.qp.gov.sk.ca/documents/English/Statutes/Statutes/c8-2.pdf;

Newfoundland and Labrador: http://www.gov.nl.ca/hoa/statutes/c13.htm#41;

Australia: http://www.austlii.edu.au/au/legis/cth/consol_act/fla1975114/

A NEW JUSTICE SYSTEM FOR FAMILIES AND CHILDREN 75

5 – RULES, PROCEDURES AND HEARINGS

asset management

protection of existing credit, and

financial crisis management.

Workshops modelled on the Parenting After Separation program could deliver

useful information and help people to identify and use other resources. We

believe that enhanced budgeting assistance at the front end would reduce

support enforcement problems later.

Even if people succeed in negotiating a suitable support agreement, or

obtaining a court order, they often run into problems when the arrangements

no longer fit the family’s changing circumstances.

For example, over time, a child’s needs typically increase and a paying

parent’s income may increase or decrease significantly. People are often

hesitant to try to renegotiate an agreement, or to go to court for a new order

because the cost of doing so may be out of proportion to the potential benefit.

The Comprehensive Child Support Service, started as a pilot project in

February 2002 in Kelowna, offers an array of services to help parents obtain

or change a child support order or agreement. A Child Support Officer can

help parents understand the child support guidelines and calculate what is

payable under those guidelines. If both parents agree, the Child Support

Officer will work with them to negotiate a child support amount. The officer

will also refer parents to other professionals such as an outreach worker from

the FMEP or a Family Justice Counsellor, or to other programs and services,

such as Parenting After Separation, financial management, legal advice and

debt counselling.

An evaluation of the project58 showed that this service helped many parents

resolve their child support issues. They appreciated the one-on-one contact

with the Child Support Officer and not having to repeat their story multiple

times to different people. Referrals were effective in meeting parents’ needs

for further services and everyone who took advantage of facilitated

negotiations offered by the project was able to reach an agreement. The

service now operates in Kelowna, Surrey and Vancouver.

20. Expanded Comprehensive Child Support Service

We recommend

that the Comprehensive Child Support Service model be adopted as a

component of the Family Justice Information Hub.

Keeping child support amounts up to date can go one step further, to an

automatic process. Section 25.1 of the Divorce Act provides for setting up a

58See http://www.ag.gov.bc.ca/justice-services/publications/fjsd/ccss/FinalReport.pdf

76 A NEW JUSTICE SYSTEM FOR FAMILIES AND CHILDREN

5 – RULES, PROCEDURES AND HEARINGS

provincial child support service to recalculate amounts at regular intervals,

based on updated income information, using the child support guidelines.

Prince Edward Island and Newfoundland and Labrador have recently begun to

operate child support recalculation services. They recalculate child support

each year, based on updated information about the paying parent’s income.

This means that parents do not have to go to court to ask for a variation of a

court order. Children benefit from increased support when the paying parent’s

income goes up, and if it goes down, the parent benefits from an order that

more realistically reflects his or her ability to pay.

This approach should reduce the number of orders that go into arrears and

need to be enforced, as well as the number of court applications for increases

in child support.

The Ministry of Attorney General, with funding from Justice Canada, plans to

test and evaluate a recalculation service in BC and we support this move.

When a parent or spouse does not comply with the terms of an order, the

options include private enforcement or enforcement through FMEP. Private

enforcement can be expensive for the user; FMEP is expensive for the public.

The FMEP, a service of the Ministry of Attorney General, is responsible

under the Family Maintenance Enforcement Act for monitoring and enforcing

support orders and agreements that are filed with it.

Some provinces have stepped up their enforcement mechanisms and will, for

example, cancel the driver’s licence of a person who defaults on support

payments. BC will decline to renew a licence at the expiry date. Some

provinces will recognize enforcement from another province, so that a person

in default cannot move across a provincial boundary and obtain a new licence.

21. More enforcement options

We recommend:

that British Columbia review enforcement measures being taken in other

provinces to determine how best to expand the options available for

enforcing family support obligations.

5.7 Legislative Changes are Needed

In spite of the increasing availability of CDR, and the growing awareness of

its advantages, many families end up using the court system. One reason is

that they are compelled to, by our family laws.

The two foundational statutes, from which most of our family law derives, are

BC’s Family Relations Act and the federal Divorce Act. Both are significantly

out of step with the principles and values endorsed in this and most other

A NEW JUSTICE SYSTEM FOR FAMILIES AND CHILDREN 77

5 – RULES, PROCEDURES AND HEARINGS

family law reform reports. Reform of our family justice system will not be

complete until these statutes are brought into line with modern thinking59.

As currently drafted, these statutes stand in the way of reform because they:

imply that the courtroom is the primary dispute resolution forum;

are built on an adversarial foundation that promotes approaches of attack

and defend, escalating conflict and causing emotional harm;

Reform of our family

justice system will

not be complete until

these statutes are

brought into line with

modern thinking.

frame parenting issues in language that tends to polarize parents; and

do not go far enough to encourage parties to work towards agreement

through CDR.

The Family Relations Act can be changed by the Province. The Divorce Act

can only be changed by the federal government.

In 2002 the federal government introduced a bill (Bill C-22/2002) in

Parliament to make changes to the Divorce Act to help parents focus on

making parenting arrangements that best meet their children's needs. That bill

died on the order paper when Parliament adjourned before the 2004 federal

election.

The forum for addressing change to the Divorce Act is a federal/provincial/

territorial committee called the Coordinating Committee of Senior Officials -

Family Justice. BC actively participates on this committee, along with

representatives from all provinces and territories and the federal government,

to address family justice issues.

preserving limitation periods

To encourage people to genuinely try to resolve their disputes before

considering court as an option, we need to change the provisions that require

certain court actions to be started within a limited time. Under the Family

Relations Act there are three situations in which a person will lose rights if a

court action is not started in time:

1. A stepparent can be required to pay support for a stepchild only if the

claim is made within one year after the person’s last contribution to the

child’s support.60

2. A common law spouse can be required to pay spousal support only if the

claim is made within a year of separation.61

59 One of the main objectives of the Australian Family Law Reform Act 1995 was to move

away from a system in which litigation was the primary form of decision making and to

make cooperative dispute resolution the primary option. This objective is specified in the

Act. See: http://www.austlii.edu.au/au/legis/cth/consol_act/fla1975114/

60 Family Relations Act s.1 defines "parent" to include a stepparent if the stepparent

contributed to the child’s support for at least a year, and if the court proceeding is begun

within a year after the person’s last contribution.

78 A NEW JUSTICE SYSTEM FOR FAMILIES AND CHILDREN

5 – RULES, PROCEDURES AND HEARINGS

3. A claim for division of family assets or variation of a separation

agreement can only be made within two years of divorce, judicial

separation or annulment.62

These provisions must be amended to give people some other way to preserve

the right to begin an action if CDR fails. One possibility would be to include

in these definitions a person who has agreed in writing to extend the time

period.

Another approach, as suggested in our table of proposed rule changes above: a

simple one page document called a "Notice to Preserve Limitation" which

would identify the parties, provide brief information about their relationship

and describe the right or claim to be preserved. Filing the notice at the court

and serving it on the other party would stop the limitation period from

running. This would preserve legal rights and give the parties an opportunity

to pursue a cooperative resolution while avoiding the cost and potential

polarizing impact of starting an action.

22. Preserving rights without going to court

We recommend

that the law be changed to make it possible to preserve a family law

limitation period without starting an action or seeking a court order, by

agreeing in writing or filing and serving a "Notice to Preserve

Limitation."

defining the "triggering event"

The Family Relations Act provides a mechanism for fixing a non-owning

spouse’s interest in family assets at the date of what is referred to as a

"triggering event." The triggering event is defined by s.56(1) as the first of

any of these events:

a separation agreement;

a declaratory judgment under s.57 (which must be made by a judge and

requires the starting of a court action);

a divorce or judicial separation; or

an annulment.

61 Family Relations Act s.1 defines "spouse" to include common law spouses who have lived

together for at least two years, if a court proceeding is begun within a year after they

stopped living together.

62 Family Relations Act s. 1 defines "spouse" for the purpose of Parts 5 and 6, as a person

who applies within two years of the divorce, judicial separation or annulment.

A NEW JUSTICE SYSTEM FOR FAMILIES AND CHILDREN 79

5 – RULES, PROCEDURES AND HEARINGS

The only triggering event that does not require court involvement is a

separation agreement. The Act does not define "separation agreement" and the

law is unclear. If separation agreements, for the purpose of s.56, were defined

to include written agreements as to the date of the triggering event, people

could go on in confidence to try to resolve their issues without starting a court

action.

23. Setting the triggering event by agreement

We recommend

that s.56(1) of the Family Relations Act be amended to include in the

definition of a triggering event, a written agreement by the spouses to set

the triggering event at an agreed upon date.

The Family Relations Act, s. 120.1 discourages common law couples from

making agreements about ownership of assets either during their relationship

or at its end. Before this section was enacted, such an agreement was a

contractual arrangement and if a judge were asked to review its terms the

review would be on the basis of contract law. Now, these agreements are

reviewable for fairness, on the same basis as if the people were legally

married.

Many common law couples want to use an agreement to confirm separate

property status, but if they sign an agreement about their property it will be

measured against the principles of a joint property regime. Therefore, many

lawyers now advise common law couples not to sign an agreement. The result

is that s. 120.1 deters common law couples from making private agreements.

24. Options for common law couples

We recommend

that s.120.1 of the Family Relations Act be amended to provide that Parts

5 and 6 of the Act do not apply to an agreement by people who are not

married to each other unless the agreement specifically provides that

those parts do apply.

variation of separation agreements

Applications to vary separation agreements constitute a significant portion of

the family cases that go to trial. In British Columbia, judges have considerable

discretion to vary agreements. This promotes litigation because people have

reason to think that a judicial decision might leave them better off than under

the terms of their agreement. It also serves as a disincentive for some people

to conclude an agreement, since there is no certainty or assurance of finality.

Other provinces’ laws provide for more certainty in separation agreements by

limiting the authority of judges to vary the terms. We support the private

ordering of family arrangements and suggest that serious consideration be

80 A NEW JUSTICE SYSTEM FOR FAMILIES AND CHILDREN

5 – RULES, PROCEDURES AND HEARINGS

given to a statutory limit on judicial discretion in this area. This change would

be consistent with the shift in public expectation that we advocate—that

people will take responsibility for resolving their own disputes.

25. Limiting judicial discretion to vary agreements

We recommend

that British Columbia consider amending the Family Relations Act to

limit judicial discretion to vary the terms of a separation agreement.

family violence and "best interests"

The Child Family and Community Services Act includes family violence as a

factor to be considered in deciding whether to remove children from their

parents, but family violence is not addressed in the Family Relations Act,

which governs disputes between parents. Changes to the definition of "best

interests," to include consideration of family violence in the determination of

a child’s "best interests," were proposed for the Divorce Act.63

26. Considering the impact of family violence on children

We recommend

that the definition of the "best interests of the child" in the Family

Relations Act be expanded to include consideration of family violence,

including its impact on the safety of the child and other family members.

These recommendations would help bring the statutes on which our family

law is based into line with the new ways of thinking about family dispute

resolution that this report proposes. We hope that everyone with an interest in

the family justice system, and especially the lawyers who work in this area

and their provincial and national organizations can work together to make this

happen.

27. Family law statutes to reflect cooperative values

We recommend

that British Columbia amend its Family Relations Act and work with

other provinces to encourage Canada to change to the Divorce Act so that

these laws reflect the principles and cooperative values identified in this

report;

that the Canadian Bar Association, through its national family law

section, support this work at the federal level.

63 Bill C-22 (2002) which was introduced in late 2002 but died on the order paper when

parliament adjourned before the 2004 federal election See:

http://www.parl.gc.ca/LEGISINFO/index.asp?Lang=E&Chamber=N&StartList=A&EndList

=Z&Session=11&Type=0&Scope=I&query=3276&List=toc-1

A NEW JUSTICE SYSTEM FOR FAMILIES AND CHILDREN 81

6

Family Court Structure

6.1 The Court and the Family Justice System

We have been asked to examine possible models for organizing BC’s family

justice system and in particular to consider whether a unified family court

("UFC") is the preferred model for our province. This part of our Report

examines the organization and structure of our existing family court system

and considers some alternative models.

The focus of our work, and of this report, has been on services to families and

on the transformation of our family justice system to one based on values of

cooperation and the promotion of the wellbeing of family members. This

approach, described in the earlier chapters, leads us to the conclusion that a

unified family court, however it may be achieved, is the ideal forum in which

to foster this new family justice culture.

our existing family court structure

If we were starting today with a clean slate to design a court system to serve

the needs of separating families in British Columbia, it certainly would not

look like the system we have. In addition to making it more fundamentally

cooperative, we would create a single level of court offering a variety of family

support services and simplified procedures at locations throughout the

province. In fact, the single court or unified jurisdiction model has long been

discussed and recommended in BC, but for historical reasons rooted in the

Constitution and in federal/provincial funding arrangements, it has never

happened.

If we were starting

today with a clean

slate to design a

court system to

serve the needs of

separating families

in British Columbia,

it certainly would

not look like the

system we have.

What we have instead is two separate but parallel courts, with duplication and

overlaps in services and jurisdiction that are confusing to the public and

wasteful of scarce resources. The Provincial Court, with provincially

appointed judges, handles more than half the family cases in BC and is

relatively accessible, but it cannot grant divorces or order the division of

family property. Nor can it grant injunctive relief or exercise equitable

jurisdiction. Some people experience delays and repeat appearances in

Provincial Court. The Supreme Court, with federally appointed judges, has

full family law jurisdiction but has fewer locations and more complex and

usually more expensive procedures.

In terms of jurisdiction and accessibility the two courts compare generally as

follows:

6 – FAMILY COURT STRUCTURE

Table 3: Family Law Jurisdiction of BC’s Courts

PROVINCIAL COURT SUPREME COURT

Jurisdiction, or

issues heard

Custody & access

Guardianship

Child support

Spousal support

Maintenance enforcement

Paternity

Restraining Orders

Child protection (CFCSA)

Custody & access

Guardianship

Child support

Spousal support

Maintenance enforcement

Paternity

Restraining orders

Adoption

Division of family property

Occupancy of family home

Divorce

Parens Patriae

Contempt

Procedures Less formal; fewer rules More formal; more rules

Forms "Fill in the blanks" require drafting, & legal

knowledge

Court fees No charge to file an

application

Fees payable (e.g., $208 to

file application)

Locations with

permanent judges

33 11

Locations served

by visiting judges

55 30

Full-time judges 135 8464

Part-time judges 18 16

The Provincial Court is more accessible to families in a number of ways.

It has a wider reach, geographically speaking, than the Supreme Court, with

registries and sitting judges in many of BC’s smaller communities in

addition to the larger centres that are also served by the Supreme Court.

Its informality and simplified procedures and "fill-in-the-blank" forms are

more accommodating to the many people who come to the justice system

without lawyers to represent them.

It is usually more affordable; unlike Supreme Court there are no fees for

filing an application in Provincial Court and no hearing fees. It is easier for

people who cannot afford a lawyer to represent themselves in Provincial

Court than Supreme Court.

On the other hand, the Supreme Court has advantages for people who are

represented by lawyers, and for cases dealing with complex financial matters.

The Supreme Court offers more opportunities for each side to learn about the

other’s case before trial and the opportunity for a very thorough hearing if that

is needed.

As a result of this two-court system, we see:

64 As of February, 2005. In addition, there are 14 Masters of the Supreme Court, doing a large

volume of family law work.

A NEW JUSTICE SYSTEM FOR FAMILIES AND CHILDREN 83

6 – FAMILY COURT STRUCTURE

confusion: it is hard for parties to understand the differences between the

courts and to know which one to use;

inefficiency: people go to Provincial Court for custody or support orders

because it is easier for them but later must apply to Supreme Court for

property division or divorce;

duplication: in addition to the possibility of one family invoking the

jurisdiction of two courts, there is the cost of maintaining two parallel

systems of courts with their own physical facilities, and their own rules,

forms, and administrative structures;

A two-court system for

family law matters is

"confusing, frustrating

and expensive."

– Breaking Up is

Hard to Do, 1992

delay: an application in Provincial Court to enforce a Supreme Court

support order can be delayed if a party asks at the hearing for a change to

the order. (The order can be enforced in Provincial Court but it can be

changed only by the Supreme Court.)

The 1992 B.C. Report "Breaking Up is Hard to Do," found that most people

who had started through the family court process were aware that two levels

of court exist to deal with family law matters, and:

They found this confusing, frustrating and expensive. The general consensus was

that if major changes can’t be made to the current court structure, at a minimum

there should be one court dealing with family matters. This court must be easy to

access and understood by the lay person.65

6.2 Moving to a Single Court for Family Law

Seven out of ten provinces66 have implemented, in all or part of the province,

a one court system—the Unified Family Court. Initially envisioned as "a

specialized court with specialized judges operating under special rules to meet

the needs of a special segment of society"67 these courts generally feature:

a single level of court with jurisdiction over all family cases ("unified

jurisdiction")

simplified rules and procedures,

judges specialized in family law,

a focus on cooperative resolution, and

extensive non-judicial services for families.

The value of unifying jurisdiction, simplifying procedures and providing

additional services for families has been considered and endorsed in reports going

65 p. 115

66 in addition to the seven provinces that have unified family court, Quebec deals with most

family matters in its superior court. The superior court in Quebec is described as having

exclusive jurisdiction over family matters—divorce, annulment, separation, support, child

custody, property. However, child protection and adoption are dealt with in the Court of

Quebec, Youth Division (a provincial court).

67 McLeod, J.G. (2004). The Unified Family Court Experience in Ontario. Unpublished

report prepared for the Ontario Ministry of Attorney General, p.22

84 A NEW JUSTICE SYSTEM FOR FAMILIES AND CHILDREN

6 – FAMILY COURT STRUCTURE

back 30 years in British Columbia68 and from other provinces over the same

period.69 We will not repeat what these reports have said, but we strongly concur

in their support for the basic concept of unified family law jurisdiction.

However, as sound as the theory of a unified family court is, implementation

can be problematic. Inadequate funding and restricted implementation have

stood in the way of these courts meeting expectations in some provinces.

Inadequate funding can result in delay, backlog and lack of necessary support

services. Implementation in only certain regions of a province can undermine

the objectives of access and simplicity: where the province had two courts for

parties to choose from before implementation, it now has those two plus UFC.

We strongly concur

in earlier calls for

unified family law

jurisdiction.

In BC, implementation of UFC would need to successfully address three

particular concerns:

geography: a unified family court must be at least as accessible as our

current courts, especially in terms of geographic reach. This is a particular

concern in British Columbia where much of the population is located in

smaller centers distant from large urban areas.

responsiveness: Our existing system serves two client groups. The

Provincial Court typically provides informal and relatively inexpensive

resolution and has extensive experience in child protection cases and

parenting issues. Supreme Court involves greater formality and procedural

complexity, at higher cost, for cases where, often, more money is at stake.

These two courts have distinct styles and cultures. A UFC would need to

reconcile these differences while remaining at least as responsive and

adaptable as the existing system, if not more so.

services: adequate funding for expanded services is critical. Without

enhanced family services the shift from an adversarial to a cooperative

culture cannot be made and the family court can not meet its mandate.

68 These include 1974 Royal Commission on Family and Children’s Law ("Berger

Commission"), the 1988 Access to Justice Report ("Hughes Committee"), and the 1992

Breaking Up is Hard to Do report. As well, the judiciary and the family bar have expressed

support for the theoretical aspects of the unified family court model. A report from the

Provincial Court, for example, states that the public interest favours the amalgamation of all

family cases into one court. It concludes that this would create efficiencies and avoid

undesirable duplication of proceedings. The Supreme Court states that a unified family court

model could provide an effective family law process in BC as long as there is a commitment

to provide sufficient judges, sufficient support resources, and province wide coverage.

69 These range from the Ontario Law Reform Commission (1974) Report on Family Law Part

V Family Courts through to the Report and Recommendations of the Alberta Unified Family

Task Force in 2001. The 1998 Report of the Special Joint Parliamentary Committee on

Custody and Access encouraged the federal government to continue to work with the

provinces to establish unified family courts.

A NEW JUSTICE SYSTEM FOR FAMILIES AND CHILDREN 85

6 – FAMILY COURT STRUCTURE

28. Unified family law jurisdiction

We recommend

that British Columbia implement a unified family law jurisdiction.

that in addition to unified jurisdiction, the family court should have these

essential attributes:

1. simplified rules and procedures;

2. a specialized bench;

3. a strong cooperative resolution focus; and

4. extensive services for children and families.

that if a formal unified court is not implemented, these key attributes be

incorporated to the extent possible, into whatever family court structure

BC has.

The question is not

really whether a

unified jurisdiction

model should be

adopted. It should.

The real question

is: what should it

look like?

The question is not really whether a unified jurisdiction model should be

adopted. It should. The real question is: what should it look like and how do

we get there? In other words, which UFC model can work for BC, and how

can it be implemented? There are different ways to establish unified family

jurisdiction. This report considers three possible approaches.

1. The superior court approach: adopted in seven provinces, this model

removes jurisdiction over all family matters from the provincial courts and

left with the superior (federally appointed) courts.

2. Full Provincial Court jurisdiction: both courts remain involved in family law,

and Provincial Court judges are given the same family law jurisdiction as

Supreme Court judges.

3. Coordinated jurisdiction approach: not a true unified family court, this

structure keeps the two existing courts in place but coordinates and

integrates their work. Provincial Court judges are appointed as Supreme

Court Masters and are given increased, but not full, family law

jurisdiction.

We will discuss each of these options in turn, but first we offer a brief

discussion of s.96 of the Constitution Act, 1867 and how it has affected family

justice reform in Canada.

6.3 Section 96 and Family Justice Reform

Section 96 of the Constitution Act empowers the federal government to

appoint superior court judges, but judicial interpretation of this section has

made it more than an appointing power. It has been used to protect the core

jurisdiction of the superior courts, so as to provide a constitutional base for

national unity through a unitary judicial system.

The Supreme Court of Canada has developed principles to ensure that s. 96

would not be rendered meaningless by the provinces giving their provincially

86 A NEW JUSTICE SYSTEM FOR FAMILIES AND CHILDREN

6 – FAMILY COURT STRUCTURE

appointed judges the same jurisdiction and powers as superior courts. In other

words, not only does s.96 restrict the power of the provinces; it constrains the

federal government from delegating any jurisdiction that falls within the ambit

of s.96—that is, those powers that were exercised by superior court judges at

the time of Confederation.

The Constitution Act also gives the federal government jurisdiction over

divorce and property, so the province cannot assume jurisdiction over family

property matters.

In the 1970s, in its new Family Relations Act,70 British Columbia tried to give

Provincial Court judges concurrent jurisdiction to make a wide range of

orders in family cases, including orders affecting property rights. That

legislation was challenged as being unconstitutional. In that case71 the

Supreme Court of Canada upheld the Provincial Court’s authority to make

guardianship, custody and access orders, but found that property matters are

only for superior courts to consider so it was beyond the power of the

provincial Legislature to authorize the Provincial Court to make orders

concerning family property.

The consequence of this is that if any province wishes to put all family cases

in a single court, the only option is a superior court. The practical difficulty is

that superior courts are not as accessible as provincial courts, in terms of

geography, procedure or cost.

6.4 A Superior Court UFC

This model, already implemented to varying degrees in seven provinces,

establishes a single, unified superior court dedicated to family law, funded

partly by the federal government,72 and implemented in stages.

These provinces have worked with the federal government to "unify" the

jurisdiction by eliminating the role of the Provincial Court in family matters73

and putting all cases into a superior court presided over by federally appointed

judges. Judges are assigned for a lengthy term, or permanently, to the court

and are, or become, family law specialists. The goal of a user-friendly court

culture is further supported through extensive family services and simplified

rules and forms.

70 R.S.B.C. 1979, c.121

71 Reference Re Family Relations Act (British Columbia), [1982] S.C.R. 62

72 Different funding models have been used over time. Most recently, the federal

contribution consists in relieving the province of the cost of provincially appointed family

court judges (75% of whom are appointed from Provincial Court ranks) by paying the

salaries of the s. 96 UFC judges. The provinces allocate their salary savings to collateral

family services such as mediation and parent education programs, which other federal

programs also support.

73 The scope of jurisdiction usually includes all matters in Table 3. All provinces save Nova

Scotia exclude youth criminal justice matters from the UFC.

A NEW JUSTICE SYSTEM FOR FAMILIES AND CHILDREN 87

6 – FAMILY COURT STRUCTURE

Manitoba, New Brunswick and Prince Edward Island have used this approach

to implement UFCs province wide. Saskatchewan, Ontario, Nova Scotia and

Newfoundland and Labrador have UFCs in some locations, though Ontario

and Nova Scotia plan to achieve province wide coverage.74

We certainly can

learn from the

other provinces,

but we need to be

careful about

applying their

experiences to BC

In some provinces, and in many respects, this model for achieving UFC

appears to work well enough, but there are problems. It is difficult to

accurately generalize about its overall effectiveness because:

it appears to work better in some provinces than others;

details of the model and the adequacy of funding arrangements supporting

it differ from province to province; and

variables such as geography, population density patterns, pre-existing court

structure and local legal culture vary significantly from province to

province and can affect the success of implementation.

We certainly can learn from the other provinces, taking care to avoid

implementation issues that have arisen elsewhere. Some weight must

undoubtedly be given to the fact that seven out of 10 provinces have already

adopted this model but reviews vary and there is little by way of formal

evaluation or objective study and no client surveys.

Reports out of Manitoba are positive: the Manitoba Bar feels there is greater

consistency in family law decisions under UFC and that they can rely on a

higher level of knowledge from the bench. There are reports that UFC has

resulted in better case management, a more adaptable court, improved

integration of the helping professions, and an enhanced status for family law.

A small, informal study 10 years ago endorsed Manitoba’s UFC.75.

Professor James McLeod’s recent paper on the Ontario UFC system

concludes that although there have been some problems, on balance the

experiment has been a success.76 However, elsewhere in his paper Professor

McLeod says these courts have met with mixed reaction across Ontario. The

Ontario government is committed to unified family court expansion. The

benefits of a single forum for the resolution of family law matters, coupled

with the provision of appropriate services, are clearly recognized by the

province and have received broad public support. At the same time, some

Ontario counsel have expressed concerns about backlog, delay and shortage

of services.

74 See Appendix E for a brief description of UFCs in Canada.

75 A survey of 33 family law lawyers and all 5 masters, done in 1994 on the 10th anniversary

of the province’s unified family court, provided a "snapshot of opinion"(Freda Steel, The

Unified Family Court – Ten Years Later, Manitoba Law Journal vol. 24 no. 2). Everyone

agreed that a court with comprehensive jurisdiction for family law was better than the

previous system. Only one person disagreed with the concept of specialist unified family

court judges and a majority was not in favour of assigning General Division judges, even

temporarily, to the unified family court.

76 supra, note 61

88 A NEW JUSTICE SYSTEM FOR FAMILIES AND CHILDREN

6 – FAMILY COURT STRUCTURE

Reports of delay and lack of services from Nova Scotia and Newfoundland

and Labrador show how the potential strengths of the UFC model can be

compromised by lack of funding. In Nova Scotia, where UFC was established

in 1998, there is a common view that it is probably a superior model, but it

struggles with delay and backlog because it has been inadequately funded

since implementation.

Most problems

associated with

UFCs have

revolved around

implementation

rather than the

UFC model itself McLeod writes that most problems associated with UFCs have revolved

around implementation rather than the UFC model itself.77 Both Ontario in

Nova Scotia have concerns with respect to delay. The problem in Ontario is

sometimes linked to the transition of child protection work from the provincial

to the superior court.78

Besides provincial variations, different user groups can have different

perspectives on UFC. For example, lawyers almost unanimously endorse the

specialized family bench, but many judges are concerned about the potential

for burnout and isolation.

implementing the superior court model in BC

Opportunities to implement this model depend on adequate federal and

provincial funding. Federal money has been made available several times in

the last 30 years. An offer of federal funding for UFC expansion that was

announced in September 2002 was inferior to earlier offers.79 But if a viable

funding offer is made in the future to support this superior court approach to

implementation, should BC accept it?

The answer is "Yes, but only if the funding is adequate." As the Alberta

Unified Family Court Task Force concluded:

"…the adoption of a specific court structure will not of itself ensure that family law

is properly administered in the province. In fact, the establishment of an underresourced

unified family court would lose the benefits of both courts now involved

in family law and would not achieve the benefits associated with the unified family

court concept. It would be a retrograde step." 80

The test for adequate funding will be whether combined federal and provincial

contributions can provide:

1. the information, assessment and referral programs recommended in

Chapter 3 (the Family Justice Information Hub);

77 ibid, p.1

78 ibid p. 29

79 It was ultimately clarified that for every federal dollar given to the province for unified

family court under this proposal, a federal dollar would be taken away from funding for

existing provincial family programs. Earlier federal unified family court funding programs

did not involve a similar penalty.

80 Unified Family Court Task Force (2001). Report, Recommendations and Executive Summary.

Minister of Justice and Attorney General, Province of Alberta

A NEW JUSTICE SYSTEM FOR FAMILIES AND CHILDREN 89

6 – FAMILY COURT STRUCTURE

unified family court

concept.

- Alberta UFC

Task Force

2. enough judges and staff to ensure that cases can be heard in a just and

timely manner; and

3. province wide implementation within a reasonable time.

By one estimate,81 implementation by way of the superior court process in,

say, seven locations capturing about half the family law cases in BC—a

reasonable working estimate of what the first phase of implementation would

look like—might free up about $2 million in Provincial Court judges’ salaries

to be applied to family services. If this were the extent of the financial

incentive for using the superior court model, it is probably not adequate by the

above definition. While an additional $2 million would always be welcomed,

it is not, in relative terms, a large sum. To put it in perspective, the existing

Family Justice Counsellor Program costs $10-million per year, the FMEP

costs $15-million and LSS already spends nearly $3-million per year on

family duty counsel.

Further on the point of adequate funding, McLeod links concerns about UFC

to insufficiency of judges to staff it:

Most practicing family lawyers welcome the unification of jurisdictions in principle

but have concerns about staffing in particular. By far, the greatest source of

complaint seems to involve the staffing of the Court. It is trite to state that the

success of the court depends upon the provision of adequate resources to address the

problems that led to the creation of the court.82

Province wide implementation does not mean that a UFC should appear

overnight in every location in the province, but it does presume that it would

be available to all British Columbians within a foreseeable period. Under the

superior court model, implementation occurs in stages. Staged implementation

would be acceptable. In fact, one advantage of staged implementation is that it

allows the new structures and procedures to be tested on a smaller scale, and

mistakes to be rectified as implementation proceeds. However it would only

be acceptable if the duration of the implementation process is reasonable, say

not exceeding five to seven years.

Any consideration of province wide UFC implementation must be tempered

by a realistic recognition that there are some practical limitations on the

affordability and universality of many government supported services. Not

every community across B.C. has the same services, and many specialized

services in the areas of health, education and law, for example, are only

available in or through larger population centres. A balance must be struck; an

"all or nothing" approach to province wide UFC implementation would result

in nothing.

81 Unified Family Court: Background and Discussion Paper #1. (October 7, 2002). B.C.

Justice Review Task Force. www.bcjusticereview.org

82 supra, note 61, p. 25

90 A NEW JUSTICE SYSTEM FOR FAMILIES AND CHILDREN

6 – FAMILY COURT STRUCTURE

In Nova Scotia UFC is now available to about 75% of the population. The

Ontario example is more troubling. Ontario began with one location in 1977,

added four in 1995 and 12 more in 1999. UFC is now in 17 locations, and sits

regularly in three others, with 34 non-UFC sites remaining. One commentator

observes that ". . . substantial areas of the province are still without such

courts despite strong urgings that they should be available throughout

Ontario."83 After nearly 30 years, UFC is available to only about 40% of

Ontarians. Referring to criticisms the Ontario UFCs have attracted, McLeod

says:

Had the Courts been extended to all judicial centers in a more timely fashion or had

it been made clear that all centers would ultimately become unified, some of these

criticisms may have been blunted.84

We are concerned about partial implementation over the long term because it

would leave the province with three courts handling family cases and risk

unacceptably disparate levels of service among regions.

How well would the regions be served? We recognize the challenges of

providing specialist "section 96" judges in smaller communities but

experience in BC and elsewhere suggests that there are ways it can be done so

that even remote areas of the province that do not have a courthouse or

permanent UFC judge can have the benefits of a unified family court. Some

options are:

having UFC judges travel to smaller communities on a regular basis (a UFC

circuit model). If there is to be a specialized bench, the Supreme Court

judge on circuit would need to be both a family specialist and a generalist.

Scheduling could be complex and travel costs high;

having a judge serve in both UFC and the general division in some

communities;

allowing people in remote communities to file court documents in UFC

"filing centres," which could be, for example, the local Provincial Court

Registry or another designated office;

allowing the use of fax or email for filing documents in court, for

correspondence with court registry and for serving documents; and

using telephone or videoconference for motions, hearing and conferences.

BC is well ahead of many provinces in the use of this technology and

though at present it is too costly to be a viable alternative, it will eventually

prove to be a viable tool for delivering some UFC services to remote areas.

83 W.A. Bogart, Families: The Law, Ontario Courts and a Changing Society, Sept. (2004),

p.17, referring to Ontario Civil Justice Review, First Report (1995).

84 Supra, note 61, p. 25

A NEW JUSTICE SYSTEM FOR FAMILIES AND CHILDREN 91

6 – FAMILY COURT STRUCTURE

29. A superior court UFC, if adequately resourced

We recommend

that the superior court approach to implementation of a unified family

court system is the preferable model, and should be implemented, but

only if the Province is certain that:

it can be adequately resourced, and

it can be at least as accessible (particularly geographically) and

responsive to the range of family clients as is our current two court

system.

that the test for determining adequacy of resources be that there are

resources sufficient to provide:

the information, assessment and referral services recommended in

chapter 3 of this report and the subsidy for CDR recommended in

chapter 4;

judges and staff sufficient to hear cases in a timely manner; and

a commitment to province wide implementation of a UFC within five to

seven years.

that BC develop a proposal to the federal government for establishing a

Supreme Court UFC, incorporating the other recommendations made in

this report.

Our Supreme Court and Provincial Court currently serve people in different

ways. The Provincial Court:

generally serves litigants with few or no assets;

sees more unrepresented litigants;

has simplified rules and limited pre-trial procedures;

allows judges to take a more active role in directing the conduct of the

hearing;

has different rules for family and commercial disputes, allowing a different

approach for family cases; and

adopts a more informal "helping" role toward litigants.

The Supreme Court:

generally serves litigants with more assets;

operates on the presumption that parties are represented by lawyers, even

though they often are not;

has extensive pre-trial procedures and relatively complex rules;

remains more formal and judges assume a more traditional role at the

hearing; and

has one set of rules covering both family and commercial disputes, making

it harder to address the unique aspects of family cases.

92 A NEW JUSTICE SYSTEM FOR FAMILIES AND CHILDREN

6 – FAMILY COURT STRUCTURE

A question frequently raised by lawyers is whether people would be as well

served if all family cases were heard in a superior court? Would the court

retain the characteristics of the existing Supreme Court process, resulting in

reduced access for many people who now use the Provincial Court? This

involves both a consideration of the procedural options needed to meet

different needs, and recognition that the trend towards settlement processes in

family law litigation means that judges need new skills.

We must pay careful attention to this question. If a new family court fails to adopt

the attributes and commitment needed for a problem solving approach, then it fails

entirely. A BC unified family court should provide all of the services of the two

existing courts and yet look quite different from each of them. It must provide a

range of simplified procedural options for families whose financial circumstances

range from the simple to the complex. At the same time, its judges must be active,

informal and involved in the management of family hearings.

A BC unified family

court should provide

all of the services of

the two existing

courts and yet look

quite different from

each of them. Our view is that several factors in a careful implementation process would work to

ensure that the style or culture of the court meets the needs of all families.

Transition to a UFC necessarily involves change to a new judicial role so that

judges would not choose, and would not be chosen, to sit on this court unless they

were open to the new approach. Further, new, simplified court rules and

procedures together with the closer integration of services for families would give

the judges both the framework and the tools necessary to shift into a new role.

In any event, judges’ approaches towards the management of family cases

have changed significantly over the past several years. Judges on both courts

are to be highly commended for becoming increasingly responsive to the

unique needs of families and to the burdens of cost and extensive procedure.

Family case conferences in Provincial Court and judicial case conferences in

Supreme Court are examples of innovation that reflect an increasingly active

and involved judicial role in the management of family cases.

30. A new family court culture

We recommend

that a BC unified family court meet all of the needs now met by the two

existing courts while adopting a unique culture, distinct from each of

them. It should provide the simplified procedural options recommended

in chapter 5 and ensure that judges adopt a more active, informal and

involved role in the management of family hearings.

youth criminal justice and child protection cases

All provinces with UFC include in the court’s jurisdiction all matters referred

to in Table 3 (above at 5.8). For historical reasons, Nova Scotia alone also

includes youth criminal justice cases within its UFC jurisdiction.

A NEW JUSTICE SYSTEM FOR FAMILIES AND CHILDREN 93

6 – FAMILY COURT STRUCTURE

Some provinces have experienced delay in processing cases, partly as a

consequence of shifting the responsibility for child protection cases from the

provincial to the superior court.85 In addition to concerns about workload and

delay, there are other arguments for keeping child protection cases in

Provincial Court. That court has decades of experience with these cases and

generally manages them effectively. As well, many judges feel that there are

strong links between youth justice cases and child protection cases that argue

for both being heard by the same bench. On the other hand, many child

protection cases are joined with claims under the Family Relations Act, and it

goes directly against the rationale supporting unified jurisdiction to have two

courts involved in family cases. Ultimately, the benefits of fully unified

jurisdiction support the approach taken in other provinces.

31. Comprehensive UFC jurisdiction, except youth criminal justice

We recommend

that the jurisdiction of the unified family court include all family and

child-related cases currently within the jurisdiction of both the Provincial

and Supreme Court, but not youth criminal justice cases.

6.5 Full Provincial Court Jurisdiction

This model involves both Supreme Court and Provincial Court judges hearing

all family matters in a different form of unified family court. Provincial Court

judges would be given the same jurisdiction as Supreme Court judges over all

family issues. Like the superior court model, this model would also have

simplified procedures, specialized judges86, a cooperative focus and enhanced

services for families.

There are two ways that full family law jurisdiction might conceivably be

accomplished. The first is by dual appointment: one person is simultaneously

appointed by the province, with the entire jurisdiction of a provincial court

judge, and by Canada, with federal jurisdiction limited to divorce and division

of property. Alternatively, the Divorce Act could be amended to delegate

jurisdiction over divorce and property division to provincially appointed

judges.

Full jurisdiction is

an attractive

option because it

would simplify

implementation by

taking advantage

of the many

Provincial Court

locations around

the province.

85 In the Report of the Ontario Superior Court of Justice for the Opening of Courts on

January 6, 2003 Chief Justice Smith said, in reference to the family courts, "we could not

have anticipated that the change in legislation and its application would so greatly increase

the volume of child protection work . . . . tremendous pressure has been placed on the

superior court in order to deal with the increased workload generated by an increase in child

protection cases."

86 It would be very difficult to have permanently specialized family judges in outlying areas.

Judicial specialization is discussed further at chapter 7 of this report.

94 A NEW JUSTICE SYSTEM FOR FAMILIES AND CHILDREN

6 – FAMILY COURT STRUCTURE

Full jurisdiction is an attractive option because it would simplify

implementation by taking advantage of the many Provincial Court locations

around the province. It has the potential to preserve the flexibility,

responsiveness and province wide accessibility of our current system and to

be less expensive to implement than a conventional s.96 unified family court.

However, there are numerous administrative, legal and constitutional

problems that would need to be resolved before such a model could be

implemented.

From a policy and administrative perspective, for example, if the dual

appointment approach were taken, it could be problematic to have a single

judge appointed to two separate offices, each governed by a different legal

regime of terms and conditions.87 The objection might be raised that once a

judge is appointed under s.96 he or she is and remains a superior court judge

for all purposes and could not, at the same time, be subject to a second set of

conditions governing tenure and duties.88

Also, the full jurisdiction model would have the effect of shifting some

portion of the Supreme Court’s family work to the Provincial Court, with

potentially significant administrative and scheduling consequences for both

courts and possible fiscal consequences for the Province.

These and other legal and administrative hurdles would need to be thoroughly

explored to assess the viability of a full provincial court jurisdiction model. In 1977, B.C.’s

Attorney General

proposed to the

Federal Justice

Minister that a

unified family court

be created at the

provincial court

level through a

system of dual

appointments.

While such an analysis is beyond the scope of this paper, one particular issue

warrants elaboration: s.96 of the Constitution Act, 186, which is the foremost

impediment to the full provincial court jurisdiction approach. Although s.96,

on its face, only speaks of a power of appointment, over the years the

Supreme Court of Canada has interpreted it much more broadly, giving it a

functional aspect as well. The section authorizes the federal government to

appoint superior court judges and has been interpreted by the Supreme Court

of Canada to mean that neither the provincial nor the federal government can

confer authority over divorce or family property on provincially appointed

judges. As s.96 is currently interpreted, it is a complete bar to implementation

of a full provincial court jurisdiction model.

The concept of a unified family court consisting of both Provincial and

Supreme Court judges is not a new one. In 1975, the Berger Commission89

87 Federally and provincially appointed judges have different salary levels and annuity plans,

as well as different rules respecting tenure, removal from office, extrajudicial activities, and

so on.

88 The dual appointment approach is problematic because the choice of s.96 judges would be

limited to the pool of Provincial Court judges, and there may be an issue on Canada’s side as

to whether this amounts to an inappropriate fetter on the Governor General's power of

appointment.

89 Fourth Report of the Royal Commission on Family and Children's Law: The Family, the

Courts, and the Community.

A NEW JUSTICE SYSTEM FOR FAMILIES AND CHILDREN 95

6 – FAMILY COURT STRUCTURE

urged a dual appointment approach—the creation of a single court with

complete family jurisdiction composed of Provincial and Supreme Court

judges.90 The Commission proposed federal-provincial negotiations to make it

possible to confer that jurisdiction on a provincially appointed judge. Its

recommendation 24 reads:

We recommend that, looking to the future, the provincial government should, in

negotiations with the federal government, seek to bring about the joint appointment

of judges to the Unified Family Court. These judges should be invested with

complete jurisdiction by both governments to deal with family matters.

In 1977, BC’s Attorney General proposed to the Federal Justice Minister that

a unified family court be created at the Provincial Court level through a

system of dual appointments. While the Berger Commission Report had

speculated that the federal government might question whether it could

appoint a judge to the Supreme Court for limited purposes, the Commission

had concluded that "A joint appointment of a single judge by the provincial

and federal governments is not, in our opinion, prohibited by the

constitution." However, for reasons including some of those noted above, the

Federal Minister ultimately rejected the proposal as unworkable.

The practical

advantages may be

sufficiently

compelling,

particularly in the

event that the

superior court

model ultimately

proves unworkable,

to warrant a further

look at the dual

appointment model. This is perhaps unfortunate. Giving Provincial Court judges full family law

jurisdiction is probably the most practical and efficient method of achieving

unified family jurisdiction in BC. It would simplify implementation of a

province wide unified family court by taking advantage of the many

Provincial Court locations throughout BC. Keeping both courts in the

business of family law meets the challenge of geographic accessibility and

makes optimal use of the existing court infrastructure. It would also simplify

the complex transition phrase that other provinces have experienced (or are

still experiencing after 30 years) leaving them with three different courts

doing family law: unified courts in the larger centres and both provincial and

superior courts everywhere else.

These practical advantages may be sufficiently compelling, particularly if the

superior court model ultimately proves unworkable in BC, to warrant a further

look at the full Provincial Court jurisdiction model. This could be considered

only if a different interpretation of s.96 is possible.

That said, we do note that family law occupies a profoundly different place in

family life and in Canadian society than it did 130 years ago when s.96 was

drafted: the current divorce rate is nearly 40%; a large proportion of unions

now occur without marriage; same sex marriage is recognized in BC; and

second and third marriages and blended families abound. There is virtually no

one in our society who is untouched, directly or indirectly, by family law. The

90 A person suitable to the province and Canada is appointed under both the Provincial Court

Act and the federal Judges’ Act. That is, a Provincial Court judge is also designated a s.96

judge but with jurisdiction limited to family law matters.

96 A NEW JUSTICE SYSTEM FOR FAMILIES AND CHILDREN

6 – FAMILY COURT STRUCTURE

social interest in having the most effective and accessible family justice

system possible is enormous.

The full provincial court jurisdiction model confronts many difficulties.

Existing authorities are clearly against an interpretation of s.96 that would

support it, and an array of administrative issues would need to be considered

before its viability could be fully assessed. However, if the superior court

UFC model cannot be implemented in BC, these issues should be explored

and the possibility of the full jurisdiction model more fully investigated.

32. Another UFC model

We recommend

That if the superior court UFC model is unattainable in BC, the legal and

administrative issues associated with the full provincial court jurisdiction

model be more fully investigated in order to determine if it could be a

viable model for BC.

6.6 Coordinated Jurisdiction

If a UFC model is not implemented in British Columbia, either through the

superior court approach or through a full Provincial Court jurisdiction model,

then we propose a coordinated jurisdiction approach.

This is not a unified family court. It represents an attempt to achieve some of

the benefits of unified jurisdiction, while leaving the two existing courts in

place, by trying to better integrate and coordinate their work. Different ways

to do this have been explored over the years. The model we have considered

involves expanding the jurisdiction of Provincial Court judges by making

them Masters of the Supreme Court and giving them as much family law

jurisdiction as possible under s. 96.

BC attempted a variation on this theme in a project that operated in Surrey,

Richmond and Delta from April 1974 to March 1977.91 The Berger

Commission had proposed a family court pilot project that would integrate the

work of the Provincial Court and Supreme Court in family matters under one

roof. The goal was to minimize the negative effects of fragmented jurisdiction

by having the two courts act as one to the greatest extent possible. Coordinated

jurisdiction

represents an attempt

to achieve some of

the benefits of unified

jurisdiction, while

leaving the two

existing courts in

place.

Provincial Court judges were given authority to conduct hearings and submit

reports and make recommendations on family matters to the Supreme Court.

Both courts were served by a single administration and by the same family

court counsellors and family advocates. Courtroom and office accommodation

for judges of both courts were provided in the same building.

91 For a full description of the project see Appendix D

A NEW JUSTICE SYSTEM FOR FAMILIES AND CHILDREN 97

6 – FAMILY COURT STRUCTURE

As it turned out, the Provincial Court authority to conduct hearings and

submit reports and recommendations was not much used and judicial services

continued to be duplicated. Some aspects of the integration were successful

but Provincial and Supreme Court judges did not develop a "team" approach

and, with few exceptions, did not act in complimentary ways to eliminate

"forum shopping" or duplication of administrative and judicial efforts.

Although some aspects of this two-tiered model were considered successful, it

was generally concluded that the negative effects of fragmented jurisdiction

were not sufficiently reduced.92

The 1988 Access to Justice Report (the "Hughes Committee") recommended a

different form of coordinated jurisdiction. It proposed that the Supreme Court

have exclusive jurisdiction over family law but:

Every Provincial Court registry would be designated a sub-registry of the

Supreme Court for proceedings under the Family Relations Act and files

would be opened as Supreme Court files.

Provincial Court judges would sit as Masters of the Supreme Court. They

would handle procedural matters, pre-trial conferences, and settlement

conferences in Supreme Court cases and their orders would have full effect

unless set aside or varied by a Supreme Court judge.

If the parties agreed, a Provincial Court judge sitting as a Master could vary

a support, custody or access order of a Supreme Court judge.

Support services, including conciliation counsellors and mediators, would

be integrated and available at both levels.

It was hoped that this approach would bring continuity to the conduct of each

family law case because a separating couple would have one file throughout;

that it would improve access to the Supreme Court throughout the province;

and that it would reduce expense for many people by eliminating the need to

begin proceedings in Supreme Court.

This recommendation was not implemented for two reasons. First, Provincial

Court judges did not wish to assume these functions. More significantly,

perhaps, there were concerns about the constitutionality of provincially

appointed judges varying Supreme Court orders, even with the parties’

consent.

We have considered a third alternative that would combine elements of both

of these earlier approaches. It would:

create a single administrative entity—the BC Unified Family Court, with a

Supreme Court Division and a Provincial Court Division;

92 This was explained by: lack of opportunity (there were limited appropriate cases); lack of knowledge

and preparation (little effort was made to encourage the use of the provisions); lack of acceptance by

Provincial Court judges (some Provincial Court judges made it clear that they did not appreciate being

given a task that had previously been done as a quasi-judicial function by registrars); and availability of

registrars (registrars continued to handle referrals).

98 A NEW JUSTICE SYSTEM FOR FAMILIES AND CHILDREN

6 – FAMILY COURT STRUCTURE

provide a single filing window and wide geographic access to the new court

by designating every Provincial Court registry a sub-registry of the

Supreme Court for family law proceedings;

establish one set of family law rules and forms for both divisions; and

designate all Provincial Court judges as Masters of the Supreme Court,

defining their powers to include as much Divorce Act and division of asset

work as possible.

Both courts would retain their current jurisdiction but in addition, Provincial

Court judges would conduct hearings and submit reports and

recommendations on simple property division cases to the Supreme Court for

confirmation. As far as possible, their recommendations would be confirmed

by desk orders93 in the Supreme Court and the grounds for challenging them

would be narrow.

The court registry would automatically stream cases: contested divorces and

claims for restraining orders, occupancy of a family home, complex property

division, and any other property division case at the request of a party, would

go to the Supreme Court division. CFCSA matters would go to the Provincial

Court division. Some cases could be sent to either division: simple property

division cases, applications for interim or final custody, access, guardianship,

child support, or spousal support orders; enforcement or variation applications

and pre-trial or settlement conferences.

Judges would work together to minimize cases where families appear before

both courts and services would be integrated and available in both courts.

This approach will be worth pursuing only if it is supported by the full range

of front end services that are recommended in chapter 3, and the range of

consensual dispute resolution options recommended in chapter 4. It would

also require the dedication of a number of judges from both courts as family

law specialists, to provide the leadership and continuity that are so essential

for an effective family court.

Our concern is that this approach may be complicated and awkward.

Implementation costs and continuing administrative expense could outweigh

potential benefits and might be better applied toward front end services. We

are also concerned that this kind of approach tinkers at the edges of the

existing structure without introducing the degree of fundamental change that

the family justice system clearly needs. The money and effort that it would

require would be better spent in implementing the unified jurisdiction that is

the next logical step in the evolution of our family justice system.

Nonetheless, if neither the superior court approach nor full Provincial Court

jurisdiction ultimately proves workable for the province, we would urge BC to

93 A desk order is one that is signed by a judge, if it meets the requirements, without the

necessity of anyone appearing in court.

A NEW JUSTICE SYSTEM FOR FAMILIES AND CHILDREN 99

6 – FAMILY COURT STRUCTURE

explore whether some of the objectives recommended in this report could be

met by better coordinating the family law work of the two existing courts.

33. If not UFC, another option

We recommend

that if neither the superior court approach nor the full Provincial Court

jurisdiction approach to unified family law jurisdiction ultimately proves

workable, BC explore whether some of the problems arising from split

jurisdiction can be addressed by better coordinating the family law work

of the two existing courts, by:

providing a single filing window;

designating every Provincial Court registry a sub-registry of the

Supreme Court for family law proceedings;

designating all Provincial Court judges as Masters of the Supreme Court

with as much authority to do Divorce Act work as possible; and

ensuring that delivery of expanded family support services is integrated

for both levels of court.

judicial resources

Both the full Provincial Court jurisdiction model and the coordinated

jurisdiction approach assume that the Provincial Court has the capacity to

absorb some of the family work now done in Supreme Court. Unless other

jurisdictional responsibilities could be "traded" back to the Supreme Court, it

is likely that additional Provincial Court appointments would be needed.

In contrast to the superior court model, these approaches would have the

effect of shifting some cost from the federal to the provincial government.

More family cases in Provincial Court could create pressure for more

Provincial Court appointments. As well, the fact that provincially appointed

judges would be doing some of the same work as federally appointed judges

for less pay might eventually put upward pressure on Provincial Court

salaries. One of the challenges would be to negotiate a basis for funding this

model with the federal government.

There may be other responses to the resource implications of these proposals

and they would need detailed study by financial and policy experts. One

possibility that might be considered is the reallocation of some of the time of

the 14 provincially appointed Supreme Court Masters who already devote a

significant portion of their time to family matters. Insofar as the Supreme

Court would be relieved of some of its family work, it may be reasonable to

dedicate some of the time of the Masters to support of the Provincial Court.

100 A NEW JUSTICE SYSTEM FOR FAMILIES AND CHILDREN

6 – FAMILY COURT STRUCTURE

34. Resources to support the court

We recommend

that if BC decides to implement either a full Provincial Court

jurisdiction model or a coordinated jurisdiction approach:

the federal government be urged to increase its contribution to BC for

the family services recommended in chapters 3 and 4 of this report;

and

the Province consider whether some of the time of the Supreme Court

Masters could be allocated to support Provincial Court family cases.

A NEW JUSTICE SYSTEM FOR FAMILIES AND CHILDREN 101

7

Judges and Lawyers and Family

Justice

7.1 Judges: Qualifications, Training, Specialization

Although there is a growing trend among lawyers to specialize in one or more

areas of law, our courts expect judges to be expert in all areas of the law.

Many judges never practised family law, but once appointed they are expected

to bring knowledge and sensitivity to family disputes.

Those who did practise in the field will be well versed in the law, but for

many families who end up in trial the truly wrenching issues are not legal at

all: there may be emotional trauma, psychological adjustment issues,

substance abuse problems or overwhelming financial stresses. These all fall

outside of the realm of traditional legal training.

In addition to proposing a system that manages more of these problems before

they get to the courtroom, we say that because family law is so different, the

role of the judge must be different, and the qualities judges hearing family law

cases need are also different. The role requires a special interest in families

and an aptitude and tolerance for family issues.95

"So little of our work

involves legal issues to

be truly adjudicated. At

our level in family court,

we are the dumping

ground for massive

social and economic

issues and the acts of

very dysfunctional

families. I am more a

social worker than a

judge." 94

Further, ongoing training should be available to family court judges in areas

such as family dynamics, child development, gender bias, substance abuse,

sexual abuse, family violence and the psychological effects of separation, as

well as information about community social services and about Aboriginal

and ethno-cultural communities.

A report to the Canadian Bar Association in March, 200196 said that judges,

lawyers and mediators need to understand how to assess the patterns and

severity of abusive behaviour and the psychological and physical

consequences for the family members over time.

As family law changes, the skills required of the judge change. The increasing

use of judicial case conferences and settlement conferences in family cases

means that judges must be skilled facilitators as well as decision makers, and

our proposed changes take this even further. The qualities of an active

94A Canadian judge interviewed for a study by the American Judicial College, as reported in

the Globe and Mail, Aug. 14, 2002, article by Kirk Makin

95 See Royal Commission on Family and Children’s Law, [Berger Report] Recommendation

1. Breaking Up is Hard to Do, supra note 2, Recommendations 46 to 51.

96L. Neilson, Spousal Abuse, Children and the Legal System. (2001)

http://www.unbf.ca/arts/CFVR/spousal_abuse.pdf pg 247.

7 – JUDGES AND LAWYERS AND FAMILY JUSTICE

A NEW JUSTICE SYSTEM FOR FAMILIES AND CHILDREN 103

manager are critical to the changes we propose to the family court hearing

model in chapter 5.2 of this report.

It will also be important for judges hearing family cases to be trained to meet

the particular challenges posed by increasing numbers of unrepresented

litigants in what are often emotionally-charged situations. Judges in these

cases need to be particularly skilled and knowledgeable if proceedings are to

be run efficiently and are to instil confidence in the litigants. They need to be

able to make decisions quickly and communicate them clearly, so that the

parties understand what has happened and feel a sense of finality.

It is generally agreed that specialist judges are a key element in a family

court’s success. They bring substantive and procedural expertise, more

efficient and predictable hearings, and enhanced sensitivity to the social and

emotional issues involved. Dedicated specialist judges are also needed to

provide continuity and leadership to a court that is moving forward and

providing judicial services in new ways.

On the other hand, some BC judges express concern about the possibility that

specialization will lead to isolation and burnout. Some would strongly resist

doing family work full-time for the long-term.

One school of thought supports judicial specialization but for a limited term:

"…many judges will need a change of pace and it is beneficial to bring the

insights of other types of legal problems to bear on family law issues."97

Others feel that family law is sufficiently unique, and the advantages of

specialization so important, that judges should be appointed permanently to

family court. They also emphasize the critical role that judicial leadership

plays in creating a family-oriented court culture and argue that long-term

specialization best serves this end.

There is no doubt that many BC judges and lawyers have the legal skills,

personal aptitude and willingness it takes to be a specialist family law judge.

On balance, we are convinced that the advantages of specialization outweigh

the risks. We believe that it would be relatively easy, over time, to create a

bench of permanent specialized judges, and this should be the goal.

Still, we recognize that today’s judges, who did not accept appointments with

the expectation or intention of full-time family work, may not find a

permanent appointment to a specialized bench acceptable. Judges who do not

want to sit on a specialized bench should not be asked to do so. Over time

however, new appointments should be made to a permanent, specialized

family bench within a specialized court.

We note that in spite of the fact that approximately one third of the work in

the Supreme Court involves family law, few family lawyers have been

97 CBA Task Force on Court Reform Ottawa, 1991, p. 237

7 – JUDGES AND LAWYERS AND FAMILY JUSTICE

104 A NEW JUSTICE SYSTEM FOR FAMILIES AND CHILDREN

appointed to the Supreme Court bench in the last decade. Family law expertise

can certainly be acquired on the bench, but it should also be a factor in

selecting lawyers for appointment.

35. Judicial specialization and leadership

We recommend

that judges in family courts, unified or otherwise, be specialists with

family law expertise, whether that expertise is gained in practice or on

the bench.

that qualifications for judges chosen to hear family cases include a

special interest in, commitment to and aptitude and tolerance for family

law.

that all judges who hear family cases be skilled facilitators as well as

decision makers.

that the criteria for selecting judges for family court include their ability

to show leadership in the transition to a cooperative culture in the

family courts.

that all judges who hear family cases be given the opportunity to

receive ongoing training in family dynamics, child development, family

dysfunction, family violence and its impact on all family members,

including children who witness it, consensual dispute resolution

processes, as well as information about services available to help

families, and the First Nations and ethno-cultural communities they

serve.

that judges who do not want to sit on a specialized bench not be asked to

do so, but that over time new appointments be made to establish a

permanent, specialized family bench.

that a greater proportion of judicial appointments be made from among

family law lawyers.

that until there is a permanent, specialized family bench, judges

specialized in and dedicated to hearing family cases be rotated through a

family division for terms of from two to five years. Our proposals build

on the momentum of

mediation and other

consensual dispute

resolution processes

that give the clients

more options and

more control over

their disputes.

7.2 Lawyers’ Changing Roles

The practice of law and our understanding of what it means to be a lawyer are

undergoing profound changes. The traditional view of the lawyer as holder of

special knowledge, to whom clients turn for advice and for advocacy in the

courts is giving way to a new ideal of the lawyer working with the client in a

variety of ways towards a resolution of the client’s real problem.

7 – JUDGES AND LAWYERS AND FAMILY JUSTICE

ND A NEW JUSTICE SYSTEM FOR FAMILIES AND CHILDREN 105

We see examples of this shift everywhere: In the commercial sphere, large

law firms market their ability and willingness to work with accountants and

management consultants to further their clients’ business interests.

On the family law side, we have seen more and more lawyers taking

mediation and negotiation training, and using those skills in their practices,

whether they hold themselves out as mediators or not. Whether or not they

actually practice collaborative law, more and more lawyers practice

collaboratively, joining forces with other professionals such as mental health

workers or financial counsellors, and working with their clients towards

solutions.

Clients’ expectations are changing as well. Just as people today expect to be

more involved in their medical care than in the past, they expect a larger role

in managing their legal affairs.

building on the momentum

Our proposals build on this momentum. Mediation and the other consensual

dispute resolution processes proposed here will give the clients more control

over their disputes and will challenge lawyers to exercise their problem

solving skills in the interests of achieving better outcomes not only for clients,

but for families.

Process is the map,

lawyers are the drivers,

law is the highway and

justice is the destination.

Lawyers are supposed to

be experienced about the

best, fastest and safest

way to get there…As

such, we should be on

the front line for reform,

taking our outmoded

systems and being seen

to be putting the public

before our pockets or our

prestige.

- Madame Justice

Rosalie Abella, SCC

The Continuing Legal Education Society, the Justice Institute and Law

Schools are all playing a key role in helping the legal profession make this

shift. The Continuing Legal Education Society has offered a variety of high

quality mediation programs for family lawyers for 20 years.

The Program on Dispute Resolution at the University of British Columbia

Faculty of Law offers a series of courses over three years designed to provide

students with a better understanding of a range of non-adversarial dispute

resolution processes. This and similar courses offered at the University of

Victoria Faculty of Law make a helpful contribution toward establishing the

cooperative approach to family cases recommended in this report.

We suggest that even more could be done. Law students and practising

lawyers could benefit from knowledge and insights to be gained from other

professions and disciplines in areas such as family dynamics, child

development, family dysfunction, violence and related issues, as well as

information about available family and social services.

Lawyers as a group, with their advocacy skills and understanding of the

current system’s shortcomings, are well equipped to take up the cause of

promoting a justice system that responds better to the needs of families.

7 – JUDGES AND LAWYERS AND FAMILY JUSTICE

106 A NEW JUSTICE SYSTEM FOR FAMILIES AND CHILDREN

ethical rules need to evolve

More than training and education are needed, however. If lawyers are going to

fully embrace a shift from a strict focus on legal rights and obligations

towards solutions that address the spectrum of family issues, they need to be

supported by the Law Society and its rules, and by the legal profession’s

governing statute.

Professional ethics prescribe a duty to the client—one person—but offer no

guidance to lawyers who see that in serving the client, harm is sometimes

caused to children, to the other spouse, or to the family unit. Aggressive

pursuit of the legal rights of one parent is often at odds with the best interests

of the child, sometimes called the "hidden client"98. Society has a strong

interest in preserving a working relationship between separated parents. This

interest should translate into an obligation on the part of family lawyers to

minimize conflict and to promote cooperative methods of dispute resolution in

all appropriate cases. Express guidance should be given to family lawyers

about how to balance their role as advocate with the potential harm it may

cause to the family, and especially to children. In the UK and in the US,

model guidelines are being developed.99

"unbundled services"

We have mentioned in this report the notion of "limited legal advice," and

"unbundled services." By this we mean legal services or advice that is limited

in its scope, as opposed to the traditional retainer where the lawyer takes

conduct of a matter and manages the file from beginning to end.

A recent example of unbundled services is the Legal Services Society

program to provide duty counsel in the Provincial Courts, now being

implemented in the Supreme Court. Timely legal advice can encourage

settlement of cases. The services offered at the many "drop in" legal clinics

are further examples of unbundled services. A person comes to a clinic, asks a

lawyer about a particular problem, gets some advice or information, and may

never see that lawyer again.

Lawyers have always offered "unbundled services" in one form or another,

but we see an expanding role for this sort of limited scope service in family

law, where many people cannot afford legal representation from beginning to

end or simply want to manage their own case to the extent that they can.

98"The adversarial mode frequently sets the stage for children to become the battleground

and/or weapons in the parental conflict. As victims, their lives may become distorted

permanently." Lita Linzer Schwartz, Enabling Children of Divorce to Win, Family and

Conciliation Courts Review 32(1): 80 (1994)

99 For guidelines developed by the American Academy of Matrimonial Lawyers, see:

http://www.aaml.org/Bounds%20of%20Advocacy/Bounds%20of%20Advocacy.htm

7 – JUDGES AND LAWYERS AND FAMILY JUSTICE

ND A NEW JUSTICE SYSTEM FOR FAMILIES AND CHILDREN 107

Again, lawyers need to be supported in this role, by their institutions,

including the Law Society, Bar Association and Continuing Legal Education

Society. For example, a lawyer from a large firm who wishes to donate

services to a drop in clinic may find it difficult to do so because of the Law

Society’s conflict of interest rule. Designed to protect clients, the rule is that

before advice is given to one spouse, the lawyer would have to check to make

sure that nobody in the lawyer’s entire firm has acted for the other spouse.

This makes it impractical for many lawyers to offer advice in a clinic setting.

The American Bar Association’s Model Rule 6.5 is based on actual

knowledge: recognizing that the risk to the client is substantially reduced

because of the limited nature of the advice being given and the short duration

of the solicitor/client relationship, the rule prohibits a lawyer from advising a

client only if the lawyer has actual knowledge of a conflict. This eliminates

the need for extensive checking for potential conflicts. Otherwise, it is very

difficult for lawyers from private firms, especially large ones, to volunteer

their time at pro bono clinics.

Washington State goes further and allows these clinics to open files for both

parties, so that both spouses can be helped.

Lawyers are well

equipped to take up

the cause of

promoting a justice

system that responds

better to the needs of

families.

More significant for lawyers are the liability concerns that can be a powerful

disincentive for those who would like to offer their services on an unbundled

basis. Lawyers are steeped in the tradition that every file demands complete

and thorough treatment: "no stone may be left unturned." While laudable as a

goal, sometimes the result is that the client who cannot afford complete

service gets no legal service at all.

The Law Society of British Columbia has recently undertaken a study of

issues posed by the delivery of unbundled services and we support this

initiative.

The Continuing Legal Education Society has an important role to play in

supporting lawyers as they advance and refine the definition of what it is to be

a lawyer. We have already mentioned the contribution it makes to mediation

training. It can also offer educational programs, manuals and online resources

that would be a real benefit to lawyers who are willing to offer their services

to clients on an unbundled basis. 100

100 A website such as www.probono.net offers an example of the kind of resources and support network

that can help make this service delivery model not only possible and beneficial for clients, but profitable

and satisfying to lawyers.

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108 A NEW JUSTICE SYSTEM FOR FAMILIES AND CHILDREN

36. Support for the changing role of family lawyers

We recommend

that the Law Society of BC recognize the changing roles and duties of

family law lawyers and develop a Code of Practice for Family Lawyers to

give guidance in the balancing of a lawyer’s partisan role with the

potential harm it may cause to other family members, especially children.

that the Law Society of BC adopt rules to support the provision of

unbundled legal services.

that the Legal Services Society continue its innovative work in the family

law area and that its family law policy and family programs respond to

the recommendations set out in this report.

that the Continuing Legal Education Society’s Family Practice Manual,

Family Law Agreements, and other materials for family law lawyers

reflect the recommendations made in this Report and place more

emphasis on the exploration of cooperative dispute resolution alternatives

at the initial interview and before an action is commenced.

that BC Law Schools continue to offer a range of courses on cooperative

dispute resolution processes and that their family law courses teach a

fundamentally cooperative approach to the management of family law

cases, and teach family law in the broader context of the social and

psychological forces that separating families are subject to.

that the Continuing Legal Education Society support the work of lawyers

who are willing to offer unbundled services to clients, through

educational programs, manuals and online resources; and the work of

family lawyers generally by offering opportunities for lawyers to learn

from other professions and disciplines about family dynamics, child

development, family dysfunction, violence and related issues, as well as

information about available family and social services.

that training and mentoring opportunities be created, such as those

provided by the Dispute Resolution Practicum Society to allow lawyers to

gain supervised experience in collaborative law.

8

Implementing and Evaluating Reforms

Wherever possible, the implementation plan for any reform initiative should

provide for formal evaluation. An arm’s length evaluation accomplishes

several things: it provides objective evidence of the wisdom of the innovation,

it provides reliable information about strengths and weaknesses, which can

serve as a basis for modifications, and it is the most effective tool to support

an argument for continued or enhanced funding.

The Hughes Committee report observed that the key to evaluation is

comparative data and a set of standards against which performance can be

measured. One of the principal problems encountered by those seeking to

evaluate reform initiatives in the justice system is the lack of a data base and

the want of detailed understanding about what actually happens to cases after

they enter the justice system. There is very little hard information about who

uses the courts, about the progress of cases or about when, why or how cases

are resolved within the system.

Better information would allow for a more sophisticated understanding of

what is needed and of what does and does not work. BC is well ahead of many

jurisdictions in its use of information technology in the court system. There

should be continued work in this area to implement systems capable of

capturing the data needed to support information-based decision making and

meaningful evaluations.

37. Data collection and evaluation of initiatives

We recommend

that, wherever possible, the implementation plan for any reform initiative

provide that it will be formally evaluated.

that efforts be made to improve data collection systems within the family

justice system to capture data that will allow for better understanding of

the progress of cases after they enter the justice system.

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110 A NEW JUSTICE SYSTEM FOR FAMILIES AND CHILDREN

9

Conclusion

In preparing this report the members of the Working Group have been

singularly struck by the consistency of the recommendations made in family

law reports, articles and academic papers, in this jurisdiction and in others,

over the last 30 years. Our frank concern is that this report could become just

another repetition of familiar recommendations The fact that some of these

recommendations have been implemented during that time, with positive

results, tells us that we are on the right track. Our advice now is that steps be

taken to fully implement a fundamentally non-adversarial approach to family

dispute resolution in BC.

As we are at pains to say in the report, this is not to take away from the good

work and advances that have been made in this direction, especially in the last

10 years. We are now in a position to actually realize the vision of those

earlier reports. What will be needed is the pursuit of the following objectives

as a priority:

reallocation of resources from the back end of the family justice system to

significantly enhance front end information and services for families;

expansion of the use of consensual dispute resolution processes, making

trial a valued but last resort;

simplification and streamlining of family court procedures; and

framing by every professional, of virtually every case, from the moment it

enters the system, as a problem to be solved and not a case to be litigated.

To this last point can be added that perhaps the biggest challenge we see

ahead is the need for a continuing evolution of the culture of the family justice

system. Changes to systems and procedures alone will not be sufficient, and in

fact are secondary to changes to the values, standards, principles and practices

that constitute the day to day workings of the family justice system. The key

to achieving a new justice system for families and children is for the

professionals in the system to fully incorporate the wider problem solving

approach advocated here.

This Working Group’s task is now complete. The next step will be taken by

the Justice Review Task Force, which will provide an opportunity to users of

the family justice system and to the professionals who work within it to

respond to this report. Our hope is that the dialogue that ensues will reinforce

the message of this report to those with decision making power, and that the

insights and experience of those who use the family justice system will further

develop and enhance its recommendations for change.

10 - RECOMMENDATIONS

10

Recommendations

A NEW JUSTICE SYSTEM FOR FAMILIES AND CHILDREN 111

1. The Family Justice Information Hub as a front door

We recommend

that highly accessible Family Justice Information Hubs be established

throughout British Columbia as the front door to the family justice system,

and that the Hubs:

offer extensive information, needs assessment services, and referrals to

other services, including to lawyers;

be promoted as the place where people can go for help with family

problems at any time, from the very early stages and as long as there are

issues to be resolved;

be established in as many communities as possible, and wherever

possible be physically located in or have a presence in a courthouse;

be accessible province wide over the telephone and the internet;

be part of a province wide network, but supported by local community

service providers and other stakeholders; and

serve as a focus for coordinating family justice system services,

including local community services for separating families, so as to

minimize service gaps and overlaps.

2. A wide range of information and advice services

We recommend

that a primary role of the Family Justice Information Hub be the provision

of information and referrals to lawyers and other services for parents,

children and anyone else involved in family break-up.

that the Family Justice Information Hub provide information through

printed materials, over the telephone, the internet, and at kiosks.

that the Family Justice Information Hub offer limited legal advice as well

as information.

that an internet portal be developed as the digital doorway to the Family

Justice Information Hub.

that the role of court registry staff be reviewed to ensure that they are

equipped to play a supportive role in the new family justice system.

that Parenting After Separation be available province wide, and that it be

mandatory for all parents involved in contested applications concerning

children.

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112 A NEW JUSTICE SYSTEM FOR FAMILIES AND CHILDREN

3. Accessible information for everyone

We recommend

that information on the family justice system be delivered in a way that

respects the principles of plain language and the diversity of languages and

cultures in our province.

that information be delivered in a wide range of formats, to reach all

British Columbians, including those in remote communities, those with

low literacy, with visual or hearing impairment.

that in-person services be provided wherever possible, using visiting

services as necessary. Otherwise, communications technology should be

used to make personal contact with people in remote parts of the province.

that the unique needs of Aboriginal communities in each area of the

province be a particular focus of attention for local steering committees.

4. A needs assessment and screening service

We recommend

that a needs assessment service, with appropriately trained and qualified

staff, be available to anyone at the early stages of a dispute as a component

of the Family Justice Information Hub.

that where possible, assessment be available in person, and where that is

not possible, by telephone or other communications technology.

that guidelines for identifying and responding to family violence be

developed for use by those who work in the family justice system.

that the assessment service of the Family Justice Information Hub support

dispute resolution by screening participants, providing information and

referrals, and granting exemptions (from the consensual dispute resolution

requirement).

5. Streamlined service delivery through the Hub

We recommend

that an effective, integrated referral service, supported by a local advisory

committee, be developed as an essential component of the Family Justice

Information Hub.

that, to identify and better coordinate services, the Hub referral service be

supported by a comprehensive online database, available to clients, judges,

lawyers, and all service providers.

6. CDR requirement

We recommend

that people be required to have attended a CDR session before they are

allowed to take a first contested step in a court process, unless exempted;

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A NEW JUSTICE SYSTEM FOR FAMILIES AND CHILDREN 113

that this requirement apply to all family cases, including custody,

guardianship, access, child support, spousal support, property division, and

child protection.

7. Compliance certified by qualified professionals

We recommend

that qualified mediators and collaborative professionals be authorized to

issue certificates of compliance with the CDR requirement.

8. An assessment and screening service

We recommend

that a high quality assessment service be provided, applying accepted,

standardized screening protocols.

that in the limited circumstances where mandatory CDR is not

appropriate, exemptions based on formal assessment and screening by

qualified individuals be available from the Family Justice Information

Hub.

that an automatic temporary exemption from the CDR requirement be

available in the case of an application for a restraining order; unless there

is a further exemption, the requirement must be met after the restraining

order application but before another contested step in the litigation

process.

9. Standards for mandatory services

We recommend

that assessors, mediators and collaborative professionals providing

services under this mandatory scheme be required to meet recognized

standards of training and practice.

that a roster be established for collaborative practitioners, modelled on the

BC Mediation Roster Society’s family roster.

that ways be found to provide more opportunities for trained CDR

professionals to gain practical experience.

10. A subsidized mediation session

We recommend

that mediation be made available in a meaningful way, for example, by

providing the first session free for everyone, with further sessions charged

on a sliding scale, depending on income.

11. Legal advice on agreements

We recommend

that people be educated about the importance of obtaining legal advice

before entering into a binding agreement;

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114 A NEW JUSTICE SYSTEM FOR FAMILIES AND CHILDREN

that legal services, including independent legal advice, be available to

help low and middle income families formalize the agreements they have

reached through CDR so that they are legally binding.

12. Streamlined rules and forms

We recommend

that rules and forms for family cases be simplified and streamlined to

allow for expedited, economical resolution of all cases with processes

proportional and appropriate to the value and importance of the case.

that every family law form and procedure be designed to be used and

understood by an unrepresented litigant.

that the financial disclosure forms in particular be simplified and the basis

on which expenses are to be recorded be clarified.

13. Technology for better access

We recommend

that BC implement user-friendly automatic online forms for family law

cases.

that systems be developed to allow people, including unrepresented

litigants, to file court forms by email or over the internet.

that auto orders be tested in BC.

that communications technology be used more extensively to decrease the

cost of legal representation and enhance access to the courts, for example,

by expanding the use of appearances by telephone or videoconference.

14. One set of rules and forms

We recommend

that whether or not there is to be a single court for family law matters in

BC, a single, stand-alone set of rules be adopted to govern all family law

cases (except child protection matters) in whichever court they are filed.

that the Attorney General establish a Family Law Rules Revision

Committee to be responsible for developing and maintaining a single set of

family rules, with representation to include judges, lawyers, the Ministry

of Attorney General, court users and one or more members of the existing

Rules Revision Committee.

15. Informal hearings

We recommend

that a simple, informal and less adversarial hearing model be available,

giving and indeed encouraging broad judicial freedom to intervene and

direct the hearing process.

that a hearing model similar to Australia’s Children’s Cases Program be

tested in BC for cases where the best interests of children are at issue.

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A NEW JUSTICE SYSTEM FOR FAMILIES AND CHILDREN 115

that judicial case assignment take into account the benefits of a one

family/one judge policy.

16. Involving children

We recommend

that all participants in the family justice system find better ways to

discover children’s best interests and to make them a meaningful part of

family justice processes.

that the final report of the International Institute for Child Rights and

Development on the matter of child participation in family court processes

be carefully considered by family justice system policy makers and other

stakeholders.

17. Court fees to support principles

We recommend

that court fees be used:

to encourage people to resolve their family law issues outside of court;

and

to support the principle of proportionality, by encouraging people to use

no more than the services that they really need.

that fees collected from users of family court more accurately reflect the

actual cost of using the court and be applied to help support the cost of

expanded front end services.

18. Expanded use of orders for costs

We recommend

that costs be used more effectively to promote settlement, for example by

imposing cost consequences for unreasonable settlement offers.

that if family cases continue to be heard in two levels of court, the

authority to award costs be extended to Provincial Court judges.

19. More services for high conflict families

We recommend

that services be available to help high conflict families resolve disputes,

both before and after an agreement or order is made.

that through the assessment process proposed in chapter 3, high conflict

families be identified as early as possible and provided with specially

targeted dispute resolution services.

that the Hub assessment service develop a protocol for identifying and

offering services to high conflict families.

that court files involving high conflict families be administratively

earmarked and assigned to a judge who will hear all subsequent

applications in the case.

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116 A NEW JUSTICE SYSTEM FOR FAMILIES AND CHILDREN

that the Family Justice Information Hub be the contact point for people

when a compliance problem arises with respect to an agreement or order.

that parenting coordination be available to help high conflict parents in

appropriate cases.

20. Expanded Comprehensive Child Support Service

We recommend

that the Comprehensive Child Support Service model be adopted as a

component of the Family Justice Information Hub.

21. More enforcement options

We recommend:

that British Columbia review enforcement measures being taken in other

provinces to determine how best to expand the options available for

enforcing family support obligations.

22. Preserving rights without going to court

We recommend

that the law be changed to make it possible to preserve a family law

limitation period without starting an action or seeking a court order, by

written agreement or by filing and serving a "Notice to Preserve

Limitation."

23. Setting the triggering event by agreement

We recommend

that s.56(1) of the Family Relations Act be amended to include in the

definition of a triggering event, a written agreement by the spouses to set

the triggering event at an agreed upon date.

24. Options for common law couples

We recommend

that s.120.1 of the Family Relations Act be amended to provide that Parts

5 and 6 of the Act do not apply to an agreement by people who are not

married to each other unless the agreement specifically provides that those

parts do apply.

25. Limiting judicial discretion to vary agreements

We recommend

that British Columbia consider amending the Family Relations Act to

limit judicial discretion to vary the terms of a separation agreement.

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A NEW JUSTICE SYSTEM FOR FAMILIES AND CHILDREN 117

26. Considering the impact of family violence on children

We recommend

that the definition of the "best interests of the child" in the Family

Relations Act be expanded to include consideration of family violence,

including its impact on the safety of the child and other family members.

27. Family law statutes to reflect cooperative values

We recommend

that British Columbia amend its Family Relations Act and work with

other provinces to encourage Canada to change to the Divorce Act so that

these laws reflect the principles and cooperative values identified in this

report;

that the Canadian Bar Association, through its national family law

section, support this work at the federal level.

28. Unified family law jurisdiction

We recommend

that British Columbia implement a unified family law jurisdiction.

that in addition to unified jurisdiction, the family court should have these

essential attributes:

1. simplified rules and procedures;

2. a specialized bench;

3. a strong cooperative resolution focus; and

4. extensive services for children and families.

that if a formal unified court is not implemented in BC, these key

attributes be incorporated to the extent possible, into whatever family

court structure BC has.

29. A superior court UFC, if adequately resourced

We recommend

that the superior court approach to implementation of a unified family

court system is the preferable model, and should be implemented, but only

if the Province is certain that:

it can be adequately resourced, and

it can be at least as accessible (particularly geographically) and

responsive to the range of family clients as is our current two court

system.

that the test for determining adequacy of resources be that there are

resources sufficient to provide:

the information, assessment and referral services recommended in

chapter 3 of this report and the subsidy for CDR recommended in

chapter 4;

judges and staff sufficient to hear cases in a timely manner; and

10 - RECOMMENDATIONS

118 A NEW JUSTICE SYSTEM FOR FAMILIES AND CHILDREN

a commitment to province wide implementation of a UFC within five to

seven years.

that BC develop a proposal to the federal government for establishing a

Supreme Court UFC, incorporating the other recommendations made in

this report.

30. A new family court culture

We recommend

that a BC unified family court meet all of the needs now met by the two

existing courts while adopting a unique culture, distinct from each of them.

It should provide the simplified procedural options recommended in

chapter 5 and ensure that judges adopt a more active, informal and

involved role in the management of family hearings.

31. Comprehensive UFC jurisdiction, except youth criminal justice

We recommend

that the jurisdiction of the unified family court include all family and

child-related cases currently within the jurisdiction of both the Provincial

and Supreme Court, but not youth criminal justice cases.

32. Another UFC model

We recommend

that if the superior court UFC model is unattainable in BC, the legal and

administrative issues associated with the full provincial court jurisdiction

model be more fully investigated in order to determine if it could be a

viable model for BC.

33. If not UFC, another option

We recommend

that if neither the superior court approach nor the full Provincial Court

jurisdiction approach to unified family law jurisdiction ultimately proves

workable, BC explore whether some of the problems arising from split

jurisdiction can be addressed by better coordinating the family law work of

the two existing courts, by:

providing a single filing window;

designating every Provincial Court registry a sub-registry of the

Supreme Court for family law proceedings;

designating all Provincial Court judges as Masters of the Supreme Court

with as much authority to do Divorce Act work as possible; and

ensuring that delivery of expanded family support services is integrated

for both levels of court.

10 - RECOMMENDATIONS

A NEW JUSTICE SYSTEM FOR FAMILIES AND CHILDREN 119

34. Resources to support the court

We recommend

that if BC decides to implement either a full Provincial Court jurisdiction

model or a coordinated jurisdiction approach:

the federal government be urged to increase its contribution to BC for

the family services recommended in chapters 3 and 4 of this report; and

the Province consider whether some of the time of the Supreme Court

Masters could be allocated to support Provincial Court family cases.

35. Judicial specialization and leadership

We recommend

that judges in family courts, unified or otherwise, be specialists with

family law expertise, whether that expertise is gained in practice or on the

bench.

that qualifications for judges chosen to hear family cases include a special

interest in, commitment to and aptitude and tolerance for family law.

that all judges who hear family cases be skilled facilitators as well as

decision makers.

that the criteria for selecting judges for family court include their ability

to show leadership in the transition to a cooperative culture in the family

courts.

that all judges who hear family cases be given the opportunity to receive

ongoing training in family dynamics, child development, family

dysfunction, family violence and its impact on all family members,

including children who witness it, consensual dispute resolution processes,

as well as information about services available to help families, and the

First Nations and ethno-cultural communities they serve.

that judges who do not want to sit on a specialized bench not be asked to

do so, but that over time new appointments be made to establish a

permanent, specialized family bench.

that a greater proportion of judicial appointments be made from among

family law lawyers.

that until there is a permanent, specialized family bench, judges

specialized in and dedicated to hearing family cases be rotated through a

family division for terms of from two to five years.

36. Support for the changing role of family lawyers

We recommend

that the Law Society of BC recognize the changing roles and duties of

family law lawyers and develop a Code of Practice for Family Lawyers to

give guidance in the balancing of a lawyer’s partisan role with the

potential harm it may cause to other family members, especially children.

10 - RECOMMENDATIONS

120 A NEW JUSTICE SYSTEM FOR FAMILIES AND CHILDREN

that the Law Society of BC adopt rules to support the provision of

unbundled legal services.

that the Legal Services Society continue its innovative work in the family

law area and that its family law policy and family programs respond to the

recommendations set out in this report.

that the Continuing Legal Education Society’s Family Practice Manual,

Family Law Agreements, and other materials for family law lawyers

reflect the recommendations made in this Report and place more emphasis

on the exploration of cooperative dispute resolution alternatives at the

initial interview and before an action is commenced.

that BC Law Schools continue to offer a range of courses on cooperative

dispute resolution processes and that their family law courses teach a

fundamentally cooperative approach to the management of family law

cases, and teach family law in the broader context of the social and

psychological forces that separating families are subject to.

that the Continuing Legal Education Society support the work of lawyers

who are willing to offer unbundled services to clients, through educational

programs, manuals and online resources; and the work of family lawyers

generally by offering opportunities for lawyers to learn from other

professions and disciplines about family dynamics, child development,

family dysfunction, violence and related issues, as well as information

about available family and social services.

that training and mentoring opportunities be created, such as those

provided by the Dispute Resolution Practicum Society to allow lawyers to

gain supervised experience in collaborative law.

37. Data collection and evaluation of initiatives

We recommend

that, wherever possible, the implementation plan for any reform initiative

provide that it will be formally evaluated.

that efforts be made to improve data collection systems within the family

justice system to capture data that will allow for better understanding of

the progress of cases after they enter the justice system.

 

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