A New Justice r
REPORT OF THE FAMILY JUSTICE REFORM WORKING GROUP
TO THE JUSTICE REVIEW TASK FORCE
May 2005
Contents
Executive Summary.......................................................................................5
Part 1: A Mandate for Change ......................................................................9
1 Let’s Act on What We Know ................................................................10
1.1 Our Current System Often Fails Families...................................10
1.2 Conflict is Harmful to Children ..................................................11
1.3 Still, Our Justice System Steers Families to Court .....................11
1.4 Defining the "Family Justice System"........................................12
child protection cases..................................................................12
1.5 Why has Change been so Slow? .................................................12
1.6 Now is the Time to Act...............................................................13
2 The Working Group and Its Project ......................................................15
2.1 Members .....................................................................................15
2.2 Mandate and Principles...............................................................16
2.3 Sources........................................................................................16
2.4 Recent Innovations .....................................................................18
2.5 The Family Justice System Matters ............................................19
Part 2: Delivering Family Justice ..............................................................21
3 Information, Assessment and Referral ..................................................23
3.1 A Family Justice Information Hub .............................................23
Supreme Court Self Help Information Centre (SHIC). ..............25
3.2 The Information People Need.....................................................26
3.3 How Information can be Delivered.............................................27
3.4 Information must be Coherent and Accessible ...........................31
plain language .............................................................................31
reaching remote communities .....................................................31
3.5 Meeting the Needs of Aboriginal Communities .........................32
3.6 A Family Justice Assessment Service ........................................34
needs assessment is critical.........................................................34
providing assessment services throughout BC ...........................35
assessment services and immigrant women................................35
CONTENTS
assessment as a gateway .............................................................36
3.7 Referral Networks are Key to Integrated Service.......................37
4 Consensual Dispute Resolution.............................................................39
4.1 Changing Expectations ...............................................................39
4.2 Definitions ..................................................................................40
4.3 Family Violence, Power Imbalance and Gender ........................41
family violence and CDR............................................................42
4.4 Mandatory Participation in CDR ................................................42
4.5 A Range of CDR Options ...........................................................45
4.6 Complying with the Mandatory Requirement ............................46
4.7 Assessment..................................................................................47
exemptions ..................................................................................48
4.8 Practice Standards and Quality Control......................................49
4.9 Making CDR Accessible ............................................................50
4.10 Access to Legal Advice in Support of CDR ...............................51
4.11 Children and CDR.......................................................................51
5 Rules, Procedures and Hearings............................................................53
5.1 Tailoring Processes to Families’ Needs......................................53
proposed rule changes.................................................................55
financial disclosure forms...........................................................61
5.2 Using Technology to Enhance Access........................................62
automatic forms generation.........................................................62
auto orders...................................................................................63
court attendance by telephone and videoconference ..................64
a single set of rules......................................................................64
5.3 The Conduct of Hearings ............................................................65
child participation in family court ..............................................68
5.4 Court fees ....................................................................................69
5.5 Court costs ..................................................................................70
offers to settle..............................................................................71
5.6 Working with Orders and Agreements .......................................71
high conflict families ..................................................................72
access issues................................................................................74
helping people meet their support obligations............................75
5.7 Legislative Changes are Needed.................................................77
preserving limitation periods ......................................................78
defining the "triggering event" ...................................................79
variation of separation agreements .............................................80
family violence and "best interests" ...........................................81
6 Family Court Structure..........................................................................82
6.1 The Court and the Family Justice System ..................................82
our existing family court structure................................................82
6.2 Moving to a Single Court for Family Law .................................84
6.3 Section 96 and Family Justice Reform .......................................86
A NEW JUSTICE SYSTEM FOR FAMILIES AND CHILDREN III
CONTENTS
6.4 A Superior Court UFC................................................................87
implementing the superior court model in BC............................89
youth criminal justice and child protection cases .......................93
6.5 Full Provincial Court Jurisdiction...............................................94
6.6 Coordinated Jurisdiction .............................................................97
judicial resources ......................................................................100
7 Judges and Lawyers and Family Justice..............................................103
7.1 Judges: Qualifications, Training, Specialization ......................103
7.2 Lawyers’ Changing Roles.........................................................105
building on the momentum .......................................................106
ethical rules need to evolve.......................................................107
"unbundled services" ................................................................107
8 Implementing and Evaluating Reforms...............................................110
9 Conclusion...........................................................................................111
10 Recommendations ...............................................................................112
11 Bibliography........................................................................................122
IV A NEW JUSTICE SYSTEM FOR FAMILIES AND CHILDREN
Executive Summary
Family law affects us all. If we have not been directly involved in a family
break-up, we have a friend or family member who has. Experience tells us
that these are emotional events, and that the answers to the real issues families
face often are not found in the law.
The Family Justice Reform Working Group was asked to explore opportunities for
fundamental reform of British Columbia’s family justice system, building on its
strengths to better meet the needs of today’s separating and divorcing families.
We were asked to use the many reports and studies that have been done in BC
and elsewhere over the past three decades as the basis of a plan for change.
When we looked at those reports we were struck by the consistency of their
messages. Over and over we read that the adversarial system was not designed
for family law cases and, for too many families, it does not work well. What
families need is help to find better ways to communicate and to work out the
arrangements that work best for them.
Past reports have consistently recommended that family cases not be treated
as potential trials but be managed through processes designed to address the
relationship issues and underlying emotions that actually drive family conflict.
They say that it would be best for people to retain more control over the
decisions that will shape their lives.
It is true that there have been innovations in family law, and there are now
more alternatives to litigation. Still, mediation, collaborative law, settlement
conferences and parent education programs—all worthy and welcome—have
been add-ons to what remains a fundamentally adversarial framework. That
framework makes a difficult situation worse by defining spouses as
adversaries and disagreements as contests to be won or lost. It encourages
attitudes and behaviours that do not serve families well.
We do not intend to undersell or overlook the extensive and impressive efforts
made over the last several years by lawyers, judges, policy makers, court
administrators and community services to reform family law in BC.
There is no question that a good deal has been accomplished already, but now
is the time to take bold steps forward along the course that has been set,
EXECUTIVE SUMMARY
6 A NEW JUSTICE SYSTEM FOR FAMILIES AND CHILDREN
towards the goal of a justice system that is fundamentally different from what
we have known in the past—one that is actually designed for families.
The groundwork has been laid. Now we need to do what the experts have
been recommending and move family law away from the adversarial
framework.
We propose a family justice system where mediation and other consensual
processes are not considered "alternative dispute resolution," but are the
norm. Just as they did before break-up, families will bear the primary
responsibility for making their own arrangements, with the benefit of all the
tools that the new family justice system will offer. In the family justice system
we propose:
A "Family Justice Information Hub" will be the source of information onall aspects of family law and family dispute resolution. Located on the
internet and in communities throughout BC, often in the courthouse, this is
where people will go to learn about their rights and obligations and about
the options available to them, and be referred to the services they need.
Before asking a court to resolve a family dispute, people will be required toparticipate in at least one mediation session, to try to resolve their issues,
and that first session will be free.
If mediation is not appropriate, for reasons including family violence,another consensual dispute resolution process might be appropriate.
Mediation, collaborative law, and other consensual processes will becomethe expected means of resolving family disputes. Lawyers will play an
important role in helping clients choose the most appropriate dispute
resolution process from the available options.
For cases that do need a judge, there will be one court, with judges who areexpert in family law and committed to a new way of thinking about the
resolution of family law disputes.
Court forms will be simple "fill-in-the-blanks" forms, available online;rules will be simplified; and hearings will be informal.
The courts cannot and should not be removed from the family justice
system—trial is necessary and valuable for resolving truly intractable
disputes, for clarifying the legal principles upon which negotiated settlements
are based, and for enforcing obligations arising out of separation. The
principles of family law, as set out in statutes and developed through judicial
decisions are the framework within which families can develop the solutions
that fit their particular circumstances and we do not suggest that this should
change.
However, we do say that the family justice system should be founded not on
the values of an adversarial process, but on the values of family autonomy,
cooperation and the best interests of children. This shift has already begun.
Family case conferences in the Provincial Court, judicial case conferences in
EXECUTIVE SUMMARY
A NEW JUSTICE SYSTEM FOR FAMILIES AND CHILDREN 7
the Supreme Court, mediation, and collaborative law in the private sector are
all evidence of a trend. We propose to extend and accelerate these
developments and to incorporate cooperative values even more deeply into the
family justice system, particularly at its "front end."
In Part One of our report we set the stage for our recommendations, describe
our mandate and the composition of our Working Group, and tell how we set
about accomplishing our task.
In Part Two, beginning with Chapter 3, we make and discuss our
recommendations for change, in 5 chapters.
Chapter 3 describes the front end of our proposed family justice system and
says that it is here that resources should be focussed. Families find the justice
system complicated and confusing. Confusion can heighten and prolong
conflict, especially for the increasing number of people who do not have legal
representation. Information is a dispute resolution tool, and should be
provided through an accessible single point of entry. The entry point we
propose is the Family Justice Information Hub. This would be the front door
to the family justice system; the coordination point for local services for
families, for legal information and advice, for assessments, and referrals. The
Hub would also be available over the internet, and by telephone.
Chapter 4 proposes a shift from a subsidized litigation system to a subsidized
settlement system. This involves a change not only in programs and services,
but in how people think about family dispute resolution. The reality is that the
vast majority of family cases settle without a trial: we recommend that the
family justice system reflect this reality and promote consensual settlements
that are timely and enduring and arrived at in a way that minimizes expense
and harmful conflict. Recognizing the need to allow for cases where violence
or power imbalance precludes it, we recommend mandatory participation in at
least one mediation session for most cases, before they go to court. To
reinforce societal support for this new approach to resolution, we recommend
that the first mediation session should be free for everyone.
Chapter 5 describes a simpler approach for cases that do need to go to court.
Forms would be of the "check box" and "fill-in-the-blanks" variety. Forms
such as the financial disclosure form would be generated automatically,
online, from responses to a series of simple questions. Court procedures
would be simplified and streamlined, designed to work towards resolution.
Hearings would be less formal and would be actively managed by the judge.
Chapter 6 examines court structure and unified family court (UFC). In British
Columbia we now have two parallel court systems hearing family cases. We
recommend a single court, with authority over all areas of family law, with
specialist judges and simplified procedures. Whether this proposal is accepted
or not, we recommend that adjudication of family cases be available within a
network of extensive services to support families, and with a focus on
EXECUTIVE SUMMARY
8 A NEW JUSTICE SYSTEM FOR FAMILIES AND CHILDREN
cooperative resolution. In our report we explore three possible models for
achieving this single court.
One is the superior court approach to UFC, already in use in sevenprovinces, which moves all family matters to the superior courts. We
recommend this model but only if adequate funding is assured. Experience
in other provinces causes us to be concerned that funding might not be
sufficient to provide the necessary level of services and the province wide
implementation necessary to improve on the existing system.
A full Provincial Court jurisdiction approach would give Provincial Courtjudges the same family law jurisdiction as Supreme Court judges. This
solves the split jurisdiction problem almost entirely within the context of
the existing judicial structure and preserves the flexibility and province
wide accessibility of the current system. While attractive from a practical
standpoint, this approach is precluded at this time by an array of
administrative problems and by the way that s. 96 of the
Constitution Act,1867
has been interpreted to prevent either a province or Canada fromgiving jurisdiction over divorce or matrimonial property to a provincially
appointed judge. If the superior court approach proves unworkable, it may
be worth taking a further look at this option.
If neither of these options proves workable we propose that BritishColumbia consider a coordinated jurisdiction approach. Not actually a
unified court model; it leaves the two existing courts in place while better
integrating and coordinating their family law work. It has been considered
before in BC. One approach would involve appointing Provincial Court
judges as Masters of the Supreme Court and giving them as much family
law jurisdiction as constitutionally possible. It is potentially complicated
and inefficient but warrants further consideration if the problems of split
jurisdiction cannot be resolved otherwise.
Finally, in Chapter 7, we conclude that changing the culture of family law
involves more than just changes to services, procedures, legislation and court
structure. It also involves people. Family law is distinct from other areas of
law and the lawyers and judges working in this area must adopt roles,
functions and values that are compatible with the needs of families. Lawyers,
clients and courts are already beginning to see their relationships and
responsibilities in new ways. We suggest ways that the courts can
accommodate the unique demands of family law, and steps that the Law
Society, Bar Association, law schools, and Continuing Legal Education
Society can take to support the work of lawyers in this evolving field.
This is a report to the Justice Review Task Force. We understand that the
Task Force will now offer those who work within our family justice system—
judges, lawyers, mediators, and others—and the families who rely on it, an
opportunity to respond to the ideas and recommendations in this report.
Part 1:
A Mandate for Change
1
Let’s Act on What We Know
1.1 Our Current System Often Fails Families
Family law presents enormous challenges. Disputes arising out of family
breakdown are as complicated and emotionally charged as they are common.
If we have not experienced family breakdown personally, we certainly have
friends or family who have.
When a family is together, we let its members take care of each other and we
assume that the family can solve its own problems. Unless someone behaves
criminally or puts children at risk, we treat the family as an autonomous unit.
But when spouses separate, new assumptions take over. Our family justice
system is based on assumptions that might strike us as odd if we were not so
accustomed to them: that a family’s issues are best resolved by strangers; that
family members should consider themselves adversaries; and that
interpersonal problems should be understood in terms of competing rights.
For the clients, family
breakdown is an
emotional – not a
legal – issue. We send
clients into a system
not equipped to meet
their needs.
~Breaking Up is
Hard to Do, 1992
In fact, few people really believe anymore that a court of law is the best place
for separating spouses to resolve their arguments, or that a judge is in the best
position to decide whether the children will spend weekends with one parent
or the other. Reports, surveys, and research papers keep telling us the same
things:
1 family disputes are almost always best resolved outside of a courtroom; our justice system was never designed to address the emotional and otherissues that arise from family break-up; and
families in conflict need information, advice, and support so they can takeresponsibility for creating their own solutions.
The system we make available to them today is complicated, intimidating and
costs a great deal of money just when the family’s income is being stretched
beyond its limits. Increasing numbers of people find themselves forced, by
financial circumstances, to make their way without legal representation
through a process designed for lawyers. A small number of these people go to
trial on their own. Many settle, whether or not they have the information and
support they need; some walk away, their conflict unresolved and possibly
giving up what they need or were entitled to. Others never approach the
family justice system in the first place, seeing it as inaccessible, unaffordable
and unresponsive to their circumstances.
1
For a summary of these reports, see Appendix A.1 – LET’S ACT ON WHAT WE KNOW
A NEW JUSTICE SYSTEM FOR FAMILIES AND CHILDREN 11
It is true that some people who use the court system to resolve their family
law issues are satisfied with the result. It is also true that lawyers successfully
negotiate agreements on behalf of their clients every day. For some of these
clients, under our proposals, little may change.
What we hope will change is that families will find in the family justice system
the information, support and services they need to take more responsibility for
the decisions that best meet their own unique needs. We do not pretend that
family break-up can be made easy. Separating families will always face
enormous challenges. But we believe the family justice system can serve them
better.
In the perfect system
we will empower
separating families
to resolve their own
disputes. The system
will be resolution
oriented. Prizes and
labels will disappear
and the focus will be
on personal
responsibility.
- Barbara Young,
family lawyer &
mediator
1.2 Conflict is Harmful to Children
Study after study tells us with certainty that exposure to conflict, and the
emotional well-being of the primary parent, make a big difference to
children’s ability to adjust in a healthy way to family break-up.
Knowing this, we must not offer as a first resort for separating families an
adversarial system that by its very nature often heightens conflict and
threatens emotional well-being. Experience and academic research
2 tell us, forexample, that the language of affidavits—a primary tool of custody
litigation—can encourage parents to depersonalize each other and cast each
other in the role of the enemy. Instead of supporting a shared understanding of
a parenting problem and a cooperative attempt at resolution, legal procedures
can be used to lay blame and cause lasting hurt.
1.3 Still, Our Justice System Steers Families to
Court
We apparently acknowledge the shortcomings of the current system and the
merits of consensual processes for families in conflict, but still people are
steered to the courthouse. Mediation is certainly more widely available than it
was a few years ago but still is characterized as an "alternative" process.
We frame family disputes as contests and we manage cases as if they will all
go to trial, even though most never will. This means that the tools available to
families who need to work towards settlement are those that were designed as
preparation for court.
One of the reasons why the courtroom remains, for most people, the primary
resolution option for family disputes, is our legislation. The federal
DivorceAct
and provincial Family Relations Act are premised on a litigation model: to2
T. Ney, The (Ab)use of Affidavits and Psychologists’ Reports in High-Conflict FamilyCustody Analysis: A Discursive Analysis.
(2004).University of Victoria (unpublished Masterof Arts thesis).
1 – LET’S ACT ON WHAT WE KNOW
12 A NEW JUSTICE SYSTEM FOR FAMILIES AND CHILDREN
get a divorce, people must apply to court; to preserve support and property
rights, people must start a legal action. It can be said that, to a large extent,
our family justice model is one of "legislated litigation."
1.4 Defining the "Family Justice System"
We use the term "family justice system" broadly. We refer to a system that
serves separating and divorcing couples, both legally married and common
law, as well as families involved in child protection matters. Beyond the laws
that govern family relationships, our "family justice system" includes:
public and private services that help families with a wide range of issuesarising out of separation, divorce or child protection;
public institutions such as the courts, government ministries, and the LegalServices Society (LSS); and
individual professionals, including lawyers, mediators, social workers andcounsellors who work in these areas.
In fact, the term "system" is somewhat misleading, implying a level of
coordination and cooperation that does not exist. This lack of coordination of
services undermines their efficiency and utility and is addressed in the
proposals that follow.
child protection cases
Child protection cases—in which decisions are made to ensure the safety of
children, including whether children should continue to live with their
families—are very much a part of our family justice system. In British
Columbia, the
Child, Family and Community Service Act (CFCSA) sets outmuch of our law about the protection of children at risk. These cases are heard
by the Provincial Court under procedures designed especially for them.
The conclusions we draw in this report about the need for change in our
family justice system apply as much to child protection cases as to any others.
We often refer to separation and divorce, but throughout we regard child
protection cases as an integral part of our family justice system.
We recognize that these cases do have certain unique characteristics and
dynamics but we make our argument for the importance of good information
and assessment services, and the advantages of consensual dispute resolution
processes just as forcefully for these child protection matters as for cases of
separation and divorce.
1.5 Why has Change been so Slow?
With so many convincing past reports pointing in the same direction, why has
BC’s family justice system been so slow to change?
1 – LET’S ACT ON WHAT WE KNOW
A NEW JUSTICE SYSTEM FOR FAMILIES AND CHILDREN 13
The last major review of the family justice system
3 said "Family law is a lowpriority in the courts," and it remains today the poor cousin in the justice
system. Criminal justice, with its public safety issues, easily attracts the
interest of law makers and voters. Commercial and personal injury cases have
repeat users including insurers, financial institutions and corporations that can
press for reform. There is no such natural lobby group for family justice
reform, no urgent claim on public attention and probably little political payoff
to be earned. Still, it is the right thing to do.
Lawyers, and the network of service providers working with families,
including mediators, psychologists, social workers and counsellors, need to
use their communication and advocacy skills to educate the public, and
legislators, about the importance of family law, and champion the cause of
reform of our family justice system.
1.6 Now is the Time to Act
The fundamental thesis of this report is that the family justice system has not
yet responded fully to the advice that so many have offered. Innovations such
as mediation, collaborative law, settlement conferences and parent education
programs—all worthy and welcome—have been add-ons to what is still,
essentially, an adversarial format.
Now is the time to take the next logical step. The innovations we have noted
give us a firm foundation for moving ahead to do what the experts have long
recommended and replace the family justice system’s adversarial framework
with a comprehensive dispute resolution system for families.
We propose a greater public investment in mediation and other services, and a
requirement that nearly all families try these services before resorting to
litigation. As a society, we say that we value family autonomy and peaceful
resolution of disputes. We need to reflect those values in our family justice
system and our spending priorities. Public money that now subsidizes the
court system should be reallocated towards consensual dispute resolution so
that more appropriate processes are affordable to all families.
There will always be some cases for which litigation and trial are appropriate.
Some disputes are simply intractable, some individuals are uncompromising,
and sometimes an issue of law needs to be clarified. Physical violence and
other forms of abuse, or a power imbalance, mean that unless sufficient
protections can be put in place, consensual dispute resolution processes may
not be appropriate, and negotiation through counsel or litigation may be
indicated. The general rule however should be that trials are reserved for those
cases that, for good reason, need a resolution by a judge.
3
Breaking Up is Hard to Do: Rethinking the Family Justice System in British Columbia,Ministry of Attorney General of British Columbia, 1992.
1 – LET’S ACT ON WHAT WE KNOW
14 A NEW JUSTICE SYSTEM FOR FAMILIES AND CHILDREN
What we propose is an approach that would probably seem obvious if we
were starting from scratch to design a family justice system today. It would:
encourage and support couples to safely determine their rights and theirresponsibilities to each other and to their children, based on information
about the relevant principles of family law and advice about their particular
situation;
provide for judicial determination when necessary; be affordable, understandable, and accessible to all British Columbians; offer access to a wide range of information and dispute resolution services,including protection for adults and children at risk;
centre on the needs and accommodate the best interests of children; and dedicate a single court to resolution of the small minority of cases that needto go to court, with judges who are expert in family law and sensitive to the
emotional and economic issues that separating families face and with
procedures as simple and informal as possible, always proportionate to
what is at stake.
Of course we are not designing a new system from scratch. We have an array
of services provided by government, private sector professionals and
community agencies, which are not always delivered in a coordinated way.
Not all services are available everywhere, and not all are available to
everyone who needs them. We have two parallel court systems handling
family cases under two quite different sets of rules and procedures.
Our recommendations take this reality into account but describe a system that
reflects our ideals. We describe what needs to be done, without always being
specific about who should fulfill each function. That will be a task for those
who are charged with implementation and we encourage them to be creative
in determining the skills and expertise required in each case, and where best to
find them.
We understood our terms of reference to direct us to be realistic, but not
unduly fettered by cost considerations. The cost of some of our recommended
innovations can be met by shifting resources from the court system, which
will need to handle fewer cases and will gain in efficiency if the family
jurisdictions of our two court systems are unified. We have framed our
recommendations to allow for implementation in stages, if circumstances and
resources require, but there must be an implementation plan, with realistic
timelines for realization of the redesigned system. The planning should start
now.
2
The Working Group and Its Project
The Family Justice Reform Working Group was appointed in the summer of
2003 by the Justice Review Task Force. The Justice Review Task Force is an
ongoing collaboration among government, the courts and lawyers, working
together to help make the justice system more responsive, accessible and costeffective.
Established on the initiative of the Law Society of BC in March
2002, its members include the Chief Justice of the BC Supreme Court; the
Chief Judge of the BC Provincial Court; and representatives of the Law
Society of BC, the Canadian Bar Association, and the Ministry of Attorney
General. Early in its mandate, the Task Force identified family law as a
priority area for reform and appointed to this Working Group, people who
have long experience in family law from many different perspectives.
2.1 Members
The Hon. Madam Justice Alison Beames
Supreme Court of BC, Kelowna
The Hon. Associate Chief Judge James Threlfall
Provincial Court of BC, Kelowna
Richard Bjarnason
Barrister and Solicitor, Prince George
Nancy Cameron
Barrister and Solicitor, Vancouver
Jill Dempster
Legal Counsel, Ministry of Attorney General, Victoria
Dinyar Marzban, QC
Barrister and Solicitor, Vancouver
Heidi Mason
Barrister and Solicitor
Manager, Field Operations Department, Legal Services Society, Vancouver
M. Jerry McHale, QC (Chair)
Assistant Deputy Minister, Ministry of Attorney General, Victoria
Carole McKnight
Mediator, Educator and Consultant, Vancouver
Mary Mouat
Barrister and Solicitor, Victoria
Irene Robertson
Senior Policy Analyst, Ministry of Attorney General, Victoria
2 – THE WORKING GROUP AND ITS PROJECT
16 A NEW JUSTICE SYSTEM FOR FAMILIES AND CHILDREN
2.2 Mandate and Principles
This Working Group was asked to propose fundamental and cost-effective
change to BC’s family justice system. Much good work has been done in
recent years to study and improve various aspects of family justice in this
Province. Our mandate was not to go over the same ground, but to build on
those studies and reports and design a coherent system to deliver the services
people need. We were asked to consider the concept of a unified family court
and other models for organizing BC’s family justice system and to
recommend the best possible model for British Columbia. At the core of our
mandate was the instruction to recommend the design of a family justice
system that will:
be accessible serve the needs of children and families first and foremost, rather than theneeds of professionals
use available resources efficiently and effectively integrate service planning and delivery promote early resolution of disputes, and minimize conflict by encouraging early cooperative settlement, refining andenhancing non-adversarial settlement processes, and supporting trials as an
appropriate recourse only when other means are not appropriate or
effective.
Our focus has been on reforms that will enhance accessibility, effectiveness
and integration of services. In this report we use these words as follows:
Accessibility means simplified procedures, and services that are affordable,available within a reasonable time and distance, and presented in plain
language.
Effectiveness means that appropriate services are matched to families’needs; that services promote timely, fair and lasting resolution of disputes,
and that they foster functional family relationships after separation and
divorce.
Integration means minimizing overlaps and gaps in services and linkingthose services so users can move easily from one service to another as
appropriate. It means that providers of family justice services share
common objectives and cooperate in planning and delivering those
services; and it means that related services share common values and
priorities, and their policies and procedures are consistent and coherent.
2.3 Sources
Our Terms of Reference directed us to build on previous reports and papers
that have analysed the BC family justice system. We had much material to
2 – THE WORKING GROUP AND ITS PROJECT
A NEW JUSTICE SYSTEM FOR FAMILIES AND CHILDREN 17
work with, including 16 earlier reports on the BC family justice system, and a
multitude of reports on family law reform from other jurisdictions,
particularly Australia and Great Britain. In addition, we had the benefit of
research reports published more recently in BC. Academic papers addressing
dispute resolution issues generally were also a useful source of commentary
and ideas. For a complete list of resources referred to in the preparation of this
report, see the Bibliography at the end of this report.
Public consultations were beyond our mandate. Consultations would have
added considerably to the time required to produce this report and would not
have added appreciably to the information needed to write it. Between the
federal and provincial governments there has been thirty years of consultation,
research and academic inquiry into the questions we were asked to address.
Since 1976, 16
reports on the
family justice
system in BC have
been prepared by a
variety of
committees,
commissions,
working groups,
practitioners and
consultants.
For example, the 1992 report,
Breaking up is Hard to Do is based onworkshops held in 13 BC communities and meetings with 266 people
representing all family court user and interest groups. The joint federalprovincial-
territorial report,
Custody, Access and Child Support in Canada(Fall 2001) was based on nationwide consultations through 2300 feedback
booklets, 71 written submissions and 46 workshops.
Our thinking has been informed by the richness of the contributions to these
and many other earlier reports, both by professionals in the system and by the
people who have used it. We did commission research on a number of specific
issues where it was needed. Those studies and the material on hand proved a
more than adequate information base.
Our conclusion was that the concerns people have with the system and the
directions family law needs to take are already well articulated; actually
accomplishing change is the larger issue.
Not surprisingly, common themes emerge from past reports:
Courts are generally the wrong forum for addressing the emotionallycharged issues facing separating families: litigation can be prolonged,
expensive and focused on parents’ rights rather than children’s best
interests;
Cooperative approaches including mediation, and better information forseparating parents are recommended, with special consideration if family
violence is a factor;
Better enforcement of support orders and supervised access services areneeded; and
Aboriginal people, rural communities, and non-English speakers all haveparticular needs for better access to family justice services.
2 – THE WORKING GROUP AND ITS PROJECT
18 A NEW JUSTICE SYSTEM FOR FAMILIES AND CHILDREN
2.4 Recent Innovations
We take these ideas, so consistently asserted in the last 30 years, to be
self-evident. In fact, since 1995 an impressive number of
recommendations and innovations have been implemented:
The concerns people
have with the system
and the directions
family law needs to
take are already well
articulated; actually
accomplishing
change is the larger
issue.
Family Justice Counsellors offer some mediation services in 28communities through Family
4 Justice Centres and travel regularly to 10additional communities. These mediators are all trained and certified to
national standards.
Parent education programs are offered in 21 communities: in 10 of them,attendance is mandatory before an appearance in Provincial Court.
The use of mediation in family law has expanded significantly across theprovince.
Collaborative law practices are gaining ground: lawyers agree with theirclients that they will work towards settlement, not litigation. If either party
begins contested litigation, the lawyers must resign from the case.
Child protection legislation introduced in 1996 makes mediation availablefor parents and social workers when there is disagreement about the care of
a child; qualified mediators chosen from a roster provide this service
throughout the province; family group conferences and judicial case
conferences are also widely used to resolve child protection issues.
Lawyers ("Family Duty Counsel") are available at more than 40 ProvincialCourt locations in BC and will be available in most Supreme Court
locations by summer 2005, to give advice to people with family law
problems or child protection issues; they can also speak in court on behalf
of people who cannot afford lawyers.
Information on family law and dispute resolution services is availablethrough LSS and Ministry of Attorney General toll free telephone lines and
websites.
Both the Supreme Court and Provincial Court have rules in place topromote the early settlement of cases, and in most cases it is mandatory to
meet with a judge before a contested hearing can be held.
At Provincial Court in Kelowna, Surrey and Vancouver, parties must attendan assessment interview with a Family Justice Counsellor before a first
family court appearance. A Family Justice Counsellor assesses the case and
refers parties to appropriate dispute resolutions services. In addition to
assessment by a Family Justice Counsellor, the services of a child support
officer, a Family Maintenance Enforcement Program (FMEP) outreach
worker, an advice lawyer and family duty counsel are available.
4
For an inventory of justice services to families in BC, compiled in 2003, see Appendix C.2 – THE WORKING GROUP AND ITS PROJECT
A NEW JUSTICE SYSTEM FOR FAMILIES AND CHILDREN 19
Support enforcement mechanisms have been strengthened to enhanceadministrative, rather than court enforcement of child support.
The record is encouraging, and it reflects a deliberate and commendable
strategy to reform family law and make it more responsive to families. With
these innovations in place, we now have the foundation for a cohesive
approach to reform that will fully realize the vision flowing from the earlier
reports and from the understanding that has been reached in the last two
decades about how to best resolve family law disputes.
2.5 The Family Justice System Matters
What also has become clear is that there are compelling reasons why we need
a strong and viable network of family justice services. We are all affected:
more than 40% of married couples in BC can expect to divorce before their
30
th wedding anniversary and divorce applications are only a portion of the26,000 family law applications filed in BC courts every year.
5 Break-ups ofcommon law relationships and child protection cases also bring British
Columbians into the family justice system.
We all need to care about how well our justice system addresses the needs of
so many of us. For most of us, when we come to the family justice system, it
is a time of emotional turmoil. There is potential for power imbalance, abuse
and exploitation. There are many demands on energy, attention and finances
at the time of family break-up, so families need a justice system that is as
accessible, and as simple and as affordable as possible. It should promote the
health and safety of children and adults and focus on helping to find solutions
that work for families.
5
Profiling Canada’s Families III, Vanier Institute of the Family, 2004
Part 2:
Delivering Family Justice
We propose an approach to family justice that gives family members the
information they need; helps them to assess their situation and choose among
options; and provides dispute resolution processes so that they can arrive at
agreements that meet their family’s needs. When necessary, a judge will be
available to adjudicate, but usually not until there has been an attempt at
consensual resolution.
We base our proposal on two assumptions:
1.
Most families, with information, legal advice, and support, can andshould take responsibility for resolving disputes over money and
property and over parenting issues, whether these be between parents, or
between parents and public authorities.
We see the primary
function of
contemporary divorce
law not as imposing
order from above, but
rather as providing a
framework within
which divorcing
couples can
themselves determine
their post-dissolution
rights and
responsibilities.
- Mnookin and
Kornhauser, 1979
2.
An effective family justice system will help families make healthy transitions,from one household to two, or from one legal relationship to another.
The cornerstone of our proposal is a central source of information, assessment
and referrals—a Family Justice Information Hub. This Hub will be available
to all British Columbians, whether in their communities, over the telephone,
or on the internet. From there, people will be directed to the services they
need.
This means a fundamental shift of resources and services to the "front end" of
the family justice system, to provide coordination and support for the broad
range of services now being provided in the public and private sectors, as well
as for enhanced access to consensual dispute resolution processes. Public
subsidy needs to be refocussed so that less is spent on litigation and more on
those dispute resolution processes that encourage families to take
responsibility for their own arrangements, while offering safeguards for adults
and children who may be at risk. This is a realistic expectation if a large
number of cases can be kept out of court and if the courts can operate more
efficiently in handling the family cases that need it.
PART 2 – DELIVERING FAMILY JUSTICE
We propose moving from a court-focussed system to one where the court plays
an important role but is just one option among several and almost never the first.
For cases that do need adjudication by a judge, we propose a single court,
with judges and staff who understand not only the law but the dynamics of
family relationships, and who are committed to the goals of family justice.
But whether or not a single court for family cases is adopted in British
Columbia, our other recommendations apply. Whether or not there is a single
court for family cases, court procedures need to be specially designed, with
simplified rules and forms to make legal representation more affordable and to
accommodate those who do not have the benefit of a lawyer.
In this report we will deal with each of these areas in turn:
1.
information, assessment and referral (the services to be delivered by theFamily Justice Information Hub)
2.
consensual dispute resolution (CDR), and3.
the courts and family law.As illustrated by the graphic below, the first of these components is the one
that underlies and supports the others. Information, assessment and referral
logically come first—no one can act effectively without appropriate
information—but they must continue to be available at any time, as people
progress towards resolution.
Most disputes will be resolved through consensual processes. A judge will be
called on in relatively few cases, and normally after other options have been
exhausted. In only a few cases should a court be the first and perhaps only resort.
Figure 1: The Components of a Family Justice System
22 A NEW JUSTICE SYSTEM FOR FAMILIES AND CHILDREN
3
Information, Assessment and Referral
This is the "front end" of the family justice system, where our energies and
resources have the most potential for producing positive results. The
recommendations we make here will cost money, some of which will come
from reallocation of resources now required by our two court systems, and
some of which will be new money. We cannot guarantee that money spent
here, at the front end, will reap cost savings for the justice system, but we are
confident that minimizing family conflict will benefit our health, education
and social systems and reduce the emotional and financial toll on families.
3.1 A Family Justice Information Hub
The key to our proposal is a Family Justice Information Hub. This is where
families across the province would know they could turn for access to an array
of information and services. Just as everyone knows to dial 411 for directory
assistance, British Columbians would come to know this Hub as the place to
go when they need help or information about a family law issue.
The Hub is the front
door to the family
justice system, where
families would know
to turn for access to
an array of
information, services
and referrals.
The Family Justice Information Hub would provide general information about
the family justice system, as well as case specific information, advice and
referrals.
The Family Justice Information Hub should have a physical presence in as
many communities as possible. The courthouse is often a convenient location,
with good access by public transit and recognized by most people as a safe
place.
The Hub is where people will phone or visit to:
ask questions of a lawyer or staff member; get basic legal information and referrals to legal advice; obtain printed materials; view informative videotapes; look up information or fill out forms on dedicated computer terminals; talk to a case assessor about services and options to meet their needs; attend courses, and participate in mediation, which may be available at the same location.For people who cannot easily get to a Hub, or who prefer to obtain services
online, a virtual door to the Hub will be available over the internet and at
dedicated family justice computer kiosks located in convenient locations in
the community. The kiosks we envision would use touch-screen technology to
convey information in a variety of formats including text, audio and video.
They could be stand-alone units, placed in libraries and anywhere else where
3 – INFORMATION, ASSESSMENT AND REFERRAL
ION, 24 A NEW JUSTICE SYSTEM FOR FAMILIES AND CHILDREN
people can have free access to them. They could also be used in courthouses
or in Hub locations, to supplement other information services. They could
incorporate pamphlet racks, providing take-away materials as well.
The principal functions of the Family Justice Information Hub are:
1. Information: People who are facing a family break-up or whose children
are at risk need information to help them plan for the future. Information
can lessen fear, conflict and distrust, and minimize the expense of
working out solutions. Appropriate and timely information gives people
options and some measure of control over the process.
2. Assessment and referral: Once family members have an information
base, they will often need help from other professionals. A qualified
person working with them to assess their needs can make sure they are
pointed in the right direction. For example, the assessor could meet with
one or more family members to discuss whether the situation is suitable
for CDR and if so, which of the various dispute resolution options
available in the community would be most appropriate and useful. Or,
they might be referred to a lawyer for legal advice and assistance in
pursuing either CDR or litigation.
Want of information
leads to ill-informed
choices, unexpected
outcomes and lost
time. Relevant
information can
reduce fear,
frustration and
conflict, and minimize
the expense of
working out solutions.
The Hub will be the place in each community through which local agenciesand organizations can coordinate their services, many of which are already
being provided. A local steering committee, including representatives of the
major service providers, should have responsibility for minimizing gaps and
overlaps and ensuring that the services offered reflect the needs of their
communities. For example, steering committees should pay particular
attention to the experiences and needs of the Aboriginal communities in their
area.
Information, assessment and referral services are the most important
components of a family justice system and they merit the dedication of
significant attention and resources. In fact, many of these elements are already
in place. Particularly in the area of public legal information, BC is known for
innovation and for a depth of talent. The problem is that with so many
different sources of information British Columbians often do not know where
to turn for answers to their questions.
Families, of course, can get the information and services they need directly
from lawyers and service providers in the community. The Hub will serve as a
resource for those "contact points" so that they can be sure they are giving up
to date and consistent information about procedures and services.
BC now has 28 Family Justice Centres. These centres were created in
response to the
Breaking Up is Hard To Do report, which called forestablishment of community family relations centres as a front door to the
family justice system. These centres provide many, but not all of the services
we envision for the Hub. They are staffed by Family Justice Counsellors who
provide information, mediation, and other services to families with custody,
3 – INFORMATION, ASSESSMENT AND REFERRAL
A NEW JUSTICE SYSTEM FOR FAMILIES AND CHILDREN 25
access, and support issues. The centres also offer the Parenting After
Separation (PAS) program, and prepare custody and access reports for court.
However, at present, Family Justice Counsellors do not mediate property
issues, nor do they generally serve clients with Supreme Court matters. Their
clientele are generally people of modest means.
Our model of a Family Justice Information Hub incorporates features and
services presently offered through Family Justice Centres, but the Hub:
will be in more locations; will have a presence in the courthouse; will be better equipped to offer a wider range of information and access toadvice; and
will be better resourced and offer a broader range of services for all familydisputes, including those now heard in both Provincial and Supreme Courts.
We propose building on the experience gained in Family Justice Centres.
Based on experience with existing family programs, we predict that outside
the Lower Mainland and large urban communities staffing of specialized
positions for assessment, referral, mediation and general advice for families,
will be challenging.
Supreme Court Self Help Information Centre (SHIC).
Some of the elements of the Family Justice Information Hub will be tested in
an innovative project now underway at Vancouver Law Courts. Working in
partnership, a number of non-government agencies
6 and the Ministry ofAttorney General have established BC’s first Supreme Court Self Help
Information Centre (SHIC).
The goal of the pilot project is to provide legal information, education and
referral services to unrepresented litigants who are involved in family and
general civil actions. The SHIC will give people basic help in understanding
the dispute and litigation processes and their role and responsibilities. The
project will include a resource centre from which clients will be able to access
government and non-government services including:
legal information in print, on video and on the internet;7 public access terminals with internet access to self help information;6
These agencies include the Law Courts Education Society, the Legal Services Society, theBC Courthouse Library Society, Pro Bono Law of BC, Community Legal Assistance Society
of BC, the People's Law School and the Canadian Forum on Civil Justice. The Federal
Department of Justice and the BC Supreme Court and Court of Appeal have also participated.
The Law Foundation of BC and the Vancouver Foundation have contributed funding. The
Ministry of Attorney General is represented by Justice Services Branch and Court Services
Branch.
7
www.supremecourtselfhelp.bc.ca3 – INFORMATION, ASSESSMENT AND REFERRAL
26 A NEW JUSTICE SYSTEM FOR FA
limited help with Supreme Court forms; referrals to LSS legal advice or duty counsel services and pro bono legaladvice;
referrals to classes and orientation sessions on substantive issues or courtprocess; and
information about dispute resolution options including court.A formal evaluation will assess the effectiveness of supported information and
education, including: in-person help, public access kiosks, the internet,
brochures and booklets. The evaluation will also look at possibilities for
expanding the project.
1. The Family Justice Information Hub as a front door
We recommend
that highly accessible Family Justice Information Hubs be establishedthroughout British Columbia as the front door to the family justice
system, and that the Hubs:
offer extensive information, needs assessment services, and referrals toother services, including to lawyers;
be promoted as the place where people can go for help with familyproblems at any time, from the very early stages and as long as there are
issues to be resolved;
be established in as many communities as possible, and whereverpossible be physically located in or have a presence in a courthouse;
be accessible province wide over the telephone and the internet; be part of a province wide network, but supported by local communityservice providers and other stakeholders; and
serve as a focus for coordinating family justice system services,including local community services for separating families, so as to
minimize service gaps and overlaps.
3.2 The Information People Need
People need many different kinds of information, and they need it at different
stages. The Family Justice Information Hub must always be available to
families as they move through the process, with information that is relevant to
their needs at the time. Here, we outline generally some of the types of
information that a Hub could provide.
General orientation:
People often do not know where to start. They need helpto identify the issues needing resolution, to understand what the justice system
can and cannot do for them, to know what their rights and obligations are, to
know what services are available to assist them and to know what options
exist for resolving issues
.MILIES AND CHILDREN
3 – INFORMATION, ASSESSMENT AND REFERRAL
A NEW JUSTICE SYSTEM FOR FAMILIES AND CHILDREN 27
Information about impacts on children:
Parents need information about howchildren are affected by separation and divorce so they can help their children
through these difficult times. Research and our experience in BC
8 suggest thateducational programs are very useful to separating parents.
Parenting information:
Our child protection laws recognize that it is best forchildren to live with their families in their communities, but sometimes parents
need help to make this possible.
Information for children about separation and divorce:
Children need a safeplace to go with questions that cannot be answered by their parents, and they
need to know they can rely on the information they receive.
9Information about dispute resolution options:
Many people are not familiar withmediation and collaborative law as ways to resolve disputes.
Information about the court system:
Those who need the involvement of a courtto resolve a dispute need information about how the court system works,
especially if they are not represented by a lawyer.
Information about services:
People need to know what services are offered bygovernment agencies, community associations, professionals in private
practice, and others and how to gain access to them.
Legal advice and information
: People need to understand what the law saysabout the rights and obligations that arise on family breakdown. Only then can
they move forward towards a practical and enduring resolution of their
dispute. In addition to providing general information about laws and
procedures, the Hub would provide limited advice to clients about the law and
how it applies to their particular circumstances, as well as referral to a list of
family law lawyers.
3.3 How Information can be Delivered
Information of all kinds can be delivered in many different ways. We list a
few of them here.
In print:
Printed materials remain an important information source for manypeople. In BC we have many agencies that produce excellent written
materials, including LSS, People’s Law School, Law Courts Education
Society, Canadian Bar Association BC Branch, and The Law Centre. These
agencies, through the BC Public Legal Education and Information (PLEI)
Working Group, share expertise and coordinate publications. The work of this
group deserves continued and enhanced support.
8
Mandatory Parenting After Separation Pilot: Final Evaluation Report. Ministry of AttorneyGeneral, Policy, Planning and Legislation Branch (2000).
9
Ministry of Attorney General has recently launched two websites for young children andteens:
http://www.familieschange.ca/kids and http://www.familieschange.ca/teen.3 – INFORMATION, ASSESSMENT AND REFERRAL
28 A NEW JUSTICE SYSTEM FOR FAMILIES AND CHILDREN
On the telephone:
The telephone offers privacy and gives equal access to thosewith limited literacy skills. The Dial-A-Law service
10 offered by the CanadianBar Association BC Branch provides pre-recorded taped messages on many
family law topics; the Ministry of Attorney General Family Justice
Information Line
11 handles about 350 calls a month; and the LSS LawLine12connects callers to a lawyer who gives information and referrals and gives
legal advice to those who qualify financially.
On the internet:
An internet based information service has many advantages: itcan be maintained centrally yet provide services at an unlimited number of
locations; it is available around the clock from public places and from
people’s homes and workplaces; it can present information at the level of
detail that the user chooses; and it can present material in many formats
including text, photographs, animation, video, and voice.
Some American courts provide an internet program that automatically
generates court forms from answers to a series of simple questions, and also
provides virtual court tours by means of streaming video, and a voice-over
guide that reads aloud the text that appears on the screen.
13BC is already well served by online information about the family justice
system.
14 But as the amount of information available over the internetproliferates, it can become overwhelming. An internet portal could serve as
the virtual access point for the Family Justice Information Hub. This is where
people would turn if it is not easy for them to visit a Hub location, or if they
simply prefer to use an online service. Besides providing access to content
from a variety of sources, a full-function portal would offer a menu of online
forms and access to information about a range of services.
15An important component of this internet portal would be an online database of
community and government services available throughout the province.
10
In the Lower Mainland: 604-687-4680; elsewhere in BC: 1-800-565-5297; on the internet:at www.cba.org/bc click on Public & Media and then on Dial-A-Law
11
In the Lower Mainland: 604-660-2192; elsewhere in BC: 1-888-216-221112
In the Lower Mainland: 604-408-2172; elsewhere in BC: 1-866-577-2525; on the internetat
www.lss.bc.ca/legal_info/law_line.asp13
www.icandocs.org14
LSS has extensive self-help family law materials available on its website, including kitsthat lead a litigant step-by-step through various procedures. The site is well-used, with 2,300
visits per month (50% of those by justice system personnel.)
http://www.familylaw.lss.bc.ca/selfhelpmaterials.asp
.The Ministry of Attorney General provides useful information and forms on its family
justice website:
http://www.ag.gov.bc.ca/family-justice/index.htm.The Ministry of Children and Family Development website has information about child
protection law and services:
www.mcf.gov.bc.ca/child_protection.The Canadian Bar Association’s BC branch provides information on family law and child
protection topics on its website
www.bccba.org/Guest_Lounge/dial-a-law.asp.15
For examples of useful internet portals see the Legal Service Society’s LawLink:http://lawlink.bc.ca
and California’s http://www.cc-courthelp.org.3 – INFORMATION, ASSESSMENT AND REFERRAL
A NEW JUSTICE SYSTEM FOR FAMILIES AND CHILDREN 29
Because it can be maintained centrally, but made available everywhere, this
would be a valuable resource to clients of the family justice system but also to
Hub staff who make referrals to services. It would be especially useful when
staff in one location is asked to make referrals in a different community or
region. Judges, lawyers, mediators, counsellors and others working in the
family justice system would also find this database a useful tool that would
help them give better service to families.
Through a coordinated public information campaign and targeted efforts
aimed at transition house workers, clergy, police, and others to whom people
often turn for information, this portal could become well recognized as the
family justice system’s digital doorway. It would offer up-to-date,
comprehensive information. LSS’s LawLINK program offers a constructive
model and useful information has been provided by a recent evaluation
report.
16At kiosks:
An "information kiosk" can function as a self-help centre. What it wouldlook like could depend on its location. At some sites it might be as simple as a
computer terminal; at others it might include pamphlets and a printer for
downloading forms and for use in conjunction with in-person services.
Touch screen technology can present information in a way that does not
require keyboard skills. For example, the DNA-People’s Legal Services of
Arizona has a touch screen program that presents visual information and text,
with voice tutorials in English, Navajo or Hopi.
17By lawyers:
Legal advice can reduce or head off conflict. Many people willcontinue to retain lawyers privately. Others will get help as needed from a
range of pro bono clinics and legal services. The Lawyer Referral Service
provides advice from a lawyer in private practice for a nominal fee.
18 Limitedlegal advice offered strategically through the Family Justice Information Hub
could help to resolve conflict before it escalates unnecessarily.
We will discuss in greater detail some ways to provide legal advice to more
people at chapter 7.2.
By court registry staff
: Court registry staff are often the first contact for peopleseeking information about the justice system. We do not see it as the role of
registry staff to perform the functions of a Family Justice Information Hub,
but they have the potential to make a real contribution to its success.
With increasing numbers of people going to court without lawyers, registry
staff are very much the face of the family justice system to many people. By
reflecting the Hub’s ethic of helpful service to the people who arrive at the
16
Evaluation of the LawLINK Project: Interim Report #1, prepared by Focus Consultants(2004).
17
http://www.dnalegalservices.org/kiosk/loader.html18
604-687-3221, and toll-free throughout BC: 1 800-663-19193 – INFORMATION, ASSESSMENT AND REFERRAL
30 A NEW JUSTICE SYSTEM FOR FAMILIES AND CHILDREN
registry needing information or assistance, they will contribute to building a
positive public image for the family justice system.
Registry staff also need a clear understanding of what constitutes legal
information, which they may give, and legal advice, which they may not.
Some jurisdictions have done considerable work in this area: Michigan has
developed a model that considerably broadens the scope of what many would
think of as legal information and encourages court staff to help unrepresented
litigants to the extent possible.
19 The Association of Canadian CourtAdministrators addressed the responsibility of court staff for helping litigants
as a focal point of its 2004 annual conference. We support this initiative and
encourage further similar work.
Through courses and workshops:
The common themes that affect many peopleexperiencing family break-up offer opportunities to provide information to
people in groups. BC has considerable experience and expertise in this mode
of information delivery, going back to the beginnings of the People’s Law
School in the early 1970’s.
A more recent innovation, the Parenting After Separation (PAS) program,
gives parents information about the impact of separation on children and
adults, and how parents can best help their children through this difficult time;
about the range of dispute resolution options available, including mediation
and court; and about the child support guidelines. The three-hour sessions are
mandatory at BC’s largest Provincial Court locations for all contested cases
involving children. They are also offered on a voluntary basis in other
communities and in several languages in the Lower Mainland.
In terms of subject matter, the range of information and education that could
be provided in a workshop format could be expanded considerably. For
example, one California jurisdiction
20 has had considerable success in offeringevening workshops aimed at the small number of high conflict families who
consume large amounts of court resources.
19
The Michigan courts’ booklet on legal information and access to the courts can be found athttp://www.courts.michigan.gov/mji/resources/legal-advice/LegalAdviceBook.pdf
.20
High Conflict Parent Education Program. Superior Court of California (undated). [CDROM]. Contra Costa: Contra Costa County Superior Court.
3 – INFORMATION, ASSESSMENT AND REFERRAL
A NEW JUSTICE SYSTEM FOR FAMILIES AND CHILDREN 31
2. A wide range of information and advice services
We recommend
that a primary role of the Family Justice Information Hub be the provisionof information and referrals to lawyers and other services for parents,
children and anyone else involved in family break-up.
that the Family Justice Information Hub provide information throughprinted materials, over the telephone, the internet, and at kiosks.
that the Family Justice Information Hub offer limited legal advice as wellas information.
that an internet portal be developed as the digital doorway to the FamilyJustice Information Hub.
that the role of court registry staff be reviewed to ensure that they areequipped to play a supportive role in the new family justice system.
that Parenting After Separation be available province wide, and that it bemandatory for all parents involved in contested applications concerning
children.
3.4 Information must be Coherent and Accessible
plain language
Whether information is provided over the internet, in printed pamphlets, on
the telephone, by means of videotapes, in courthouse signs, or any other
medium, it must be done in a way that takes account of the user’s needs,
abilities, and understanding.
This means more than using simple words. It means breaking complex
procedures down into simple steps, using familiar vocabulary in a consistent
way, and organizing material logically. For printed or internet materials it also
means good design and use of tables, photographs, diagrams and any other
visual device that can support and clarify the text.
Web and printed information should be available in languages other than
English and should also be available in formats designed specifically for
people with low literacy and for those who are sight and hearing impaired.
The LawLine model, which links to interpreters by telephone, could be used
by the Family Justice Information Hub.
reaching remote communities
Our province’s geography and population patterns pose challenges for
the efficient and effective delivery of services to all British Columbians.
In rural and remote communities, where populations are scattered and
public transit is unavailable or inconvenient, alternatives to in-person
3 – INFORMATION, ASSESSMENT AND REFERRAL
ION, 32 A NEW JUSTICE SYSTEM FOR FAMILIES AND CHILDREN
services sometimes must be found. For example, attending PAS sessions
is mandatory in the largest Provincial Court registries in the province,
but elsewhere, people can borrow videos of PAS sessions from their
public library. We support efforts to improve the quality and depth of
the video package.
Video conferencing or webcams should be considered as possible
mechanisms for providing assessment services and legal advice, where
in-person service is impractical. In fact, the Working Group sees the
potential for webcams as a tool for delivering high quality and
responsive service to remote locations.
The Working
Group sees the
potential for
webcams as a tool
for delivering high
quality and
responsive service
to remote
locations.
In-person services that are currently available in rural or remote
communities should be used as efficiently as possible. LSS’s local
agents, for example, are available in some communities that lack other
in-person service: their role could possibly be expanded to include
provision of information services. Provincial Government Agents
around the province may be able to play a role in this respect as well.
Basic information and assessment services for several communities in a
region could be made available in person on a semi-regular basis, linked
to circuit court schedules and other key events in the justice system,
such as mandatory judicial case conferences under the
CFCSA. Lawyersand social service professionals who travel to remote communities on
government contracts could have their retainer extended by a day or
part-day to allow them to deliver a workshop or a one-hour class on a
topic that meets local needs. Or, a workshop curriculum could be
delivered locally by members of community groups working through
the Family Justice Information Hub.
Technology can be used to fill the gaps in availability of in-person
services. Online learning is a growing field and could be used to deliver
programs province wide via the internet. For example, in a California
regional self-help centre a lawyer conducts workshops and clinics via
real-time video conferencing, linking to groups of unrepresented
litigants in three locations.
213.5 Meeting the Needs of Aboriginal Communities
In 1992,
Breaking up Is Hard to Do reported on issues raised in Aboriginalcommunity workshops, including:
the need to have family law issues dealt with outside the current courtsystem, in a culturally appropriate way;
21
See www.buttecourt.ca.gov/self_help/default.htm. The British Columbia Continuing LegalEducation Society is a leader in the field of online learning and should be a resource for the
delivery of internet educational programs.
3 – INFORMATION, ASSESSMENT AND REFERRAL
SSESSMENT A NEW JUSTICE SYSTEM FOR FAMILIES AND CHILDREN 33
the need for the family justice system to respond with greater culturalsensitivity to the concerns of Aboriginal people; and
the need for culturally appropriate information and education about justiceissues.
It was clear from the report that many of the concerns raised by Aboriginal
British Columbians were strikingly similar to those raised in all the other
workshops.
At the same time, however, Aboriginal participants identified some
unique issues that did not arise in other workshops, including
communication within and across cultures, different heritages and
languages and Aboriginal women's issues. They suggested that courts
need to be familiar with the community perspective on the family when
making custody orders. This includes the role of the extended family
and the nature of Aboriginal communities. They also felt that service
providers need to know more about the role of the band and the
complexity of living on or off reserve.
There is a need for
culturally
appropriate
information and
education about
family justice
issues
We are confident that the recommendations we make in this report,
although addressed to the needs of all families in BC, do respond
especially to concerns raised by Aboriginal British Columbians. As we
move towards resolving family disputes outside of court, in ways that
reflect the values and interests of the particular family, we can develop
new dispute resolution techniques that also encourage the expression of
cultural values and community traditions.
We do recognize, however, that there are unique issues among BC’s
Aboriginal communities that must be addressed.
We know for example, that for the resolution of child protection casesefforts are underway to adapt the mediation process to the cultures of
Aboriginal people, and we commend such initiatives.
The particular information needs of Aboriginal families and children mustbe identified and met. Some of these needs are defined by the remoteness of
their location, and in those cases the observations and recommendations
immediately above will apply. For example, family justice websites can be
developed in collaboration with Aboriginal people, with access facilitated
by locating computers on reserves.
22Local partnerships must involve Aboriginal communities in the development
and operation of Family Justice Information Hubs so that each hub can
respond effectively to the needs of the Aboriginal families it serves.
22
For an example of a website serving an Aboriginal community seehttp://www.dnalegalservices.org/kiosk/loader.html
This website is in English, Navajo andHopi in both text and voice over, and is accessed through kiosks on Navajo and Hopi
reservations.
3 – INFORMATION, ASSESSMENT AND REFERRAL
34 A NEW JUSTICE SYSTEM FOR FAMILIES AND CHILDREN
3. Accessible information for everyone
We recommend
that information on the family justice system be delivered in a waythat respects the principles of plain language and the diversity of
languages and cultures in our province.
that information be delivered in a wide range of formats, to reach allBritish Columbians, including those in remote communities, those
with low literacy, with visual or hearing impairment.
that in-person services be provided wherever possible, using visitingservices as necessary. Otherwise, communications technology should
be used to make personal contact with people in remote parts of the
province.
that the unique needs of Aboriginal communities in each area of theprovince be a particular focus of attention for local steering committees.
3.6 A Family Justice Assessment Service
needs assessment is critical
Once people have an information base, they need to know how the
information applies to their particular situation. They need to know what to do
next.
Once people have
information, they
need to know how
the information
applies to their
situation. They
need to know what
to do next.
This is why needs assessment and referral are an integral component of the
Family Justice Information Hub.
From the justice system’s perspective, resources are limited and need to
be applied where they can do the most good. Separation and divorce are
often linked to other issues such as financial problems, mental health
problems, or substance abuse. Qualified staff at the Family Justice
Information Hub could assess clients’ circumstances and determine
what process or services they need.
Safety issues can be identified at this stage. Skilled assessors can recognize
adults and children who are at risk. Research and experience both show that
spouses are often at greatest risk of violence from a spouse or partner in the
period immediately following separation. An assessment worker can refer
such a person to legal and other support services.
If a restraining order is needed, a case can be put quickly before a judge.
Similarly, child protection cases that must get into court immediately to meet
legislated time frames can bypass assessment. On the other hand, cases that
seem suitable for consensual dispute resolution processes can be sent in that
direction.
An assessment system for some family law matters now operates in three
Provincial Court locations in BC through the Family Justice Registry
3 – INFORMATION, ASSESSMENT AND REFERRAL
SSESSMENT A NEW JUSTICE SYSTEM FOR FAMILIES AND CHILDREN 35
Program: parties applying for custody, access, guardianship and child support
must meet with a Family Justice Counsellor to learn about available services,
before they can appear in court. An evaluation of this project shows that
families find these interviews helpful and fewer cases go on to trial. Cases that
do go to court after this assessment resolve in less time than other cases.
23 Ourrecommendations for assessment are informed by what we have learned from
this project, but they go beyond it.
Needs assessment should be available at the Family Justice Information Hub
to anyone at the early stages of a dispute, and throughout, so that people can
return for more help when they need to make new decisions.
Safety issues
must be
identified early,
by skilled staff.
providing assessment services throughout BC
In-person assessment services should be available through the Family Justice
Information Hub in as many communities as possible. This will be a challenge
in BC, where geography complicates service delivery. When similar services
were being tested in 1999, a pilot project at three small court registries in the
Kootenays demonstrated that they could not be provided economically to
these rural communities.
More creative service delivery models will have to be found for rural and
remote communities: telephone assessment services, a "circuit court"
approach, webcam conferencing and video conferencing are potential tools.
Webcam conferencing offers potential for extending assessment services to
people who cannot easily visit a Family Justice Information Hub; it can occur
between desktop computers and does not result in long distance charges. BC’s
Access to Justice pro bono network, for example, has been linking clients in
Williams Lake with pro bono lawyers in Vancouver via webcam since August
2004. The project is expanding to provide service to clients in Smithers,
Prince Rupert, Terrace and Grand Forks.
assessment services and immigrant women
Women who have recently arrived in Canada can experience special problems
during separation and divorce, especially if they are leaving an abusive
relationship. They may feel extraordinary pressures from their own cultural
community to remain in the home; if they leave they may face social isolation.
Their own cultural values may emphasize the collective good over individual
interests, making it harder to justify leaving. Many have a deep-seated fear of
police and other authorities. They may also fear racism, threats to their
immigration status and deportation. They often lack knowledge of the family
justice system and available resources and if their English language skills are
23
Final Report: Evaluation of the Family Justice Registry (Rule 5) Pilot Project. Prepared byR.A. Malatest & Associates, Ltd., for the Ministry of Attorney General, November, 2002.
3 – INFORMATION, ASSESSMENT AND REFERRAL
ION, 36 A NEW JUSTICE SYSTEM FOR FAMILIES AND CHILDREN
not good, they may have trouble taking advantage of those resources, even if
they do know about them.
24The Family Justice Information Hub could gain a high profile in all sectors of
the community, including among immigrant populations. Knowledgeable staff
would make referrals to services that are culturally appropriate and could
make interpreters’ services available as well.
assessment as a gateway
Our proposals aim to create a shift in public expectations so that people will
expect to resolve their family disputes without going to court.
Our proposals aim
to create a shift in
public expectations
so that people will
expect to resolve
their family
disputes without
going to court.
In our proposal (see Chapter 4) an attempt at consensual dispute resolution
will be required, with certain exceptions, before a family case can be taken to
court.
The assessment service will be available to meet with people to determine
whether they can be exempted from this requirement. The assessment service
will also help give people options for choosing a mediator or collaborative
lawyer and explain how these processes work and their place in the justice
system.
A file will be opened for every person attending the assessment service,
recording basic information including the issues in dispute, names, and
addresses, and the services to which people have been referred. If clients
return to assessment at a later stage, they will not need to repeat their story
and staff can consider what steps have already been taken to try to resolve the
matter, before making another referral.
Implementation of an assessment service of this nature will need to ensure
that confidentiality of personal information is respected and that potential
conflicts of interest are addressed when assessors provide services to both
spouses.
24
MacLeod, Linda and Maria Shin, Isolated, Afraid, and Forgotten: The Service DeliveryNeeds and Realities of Immigrant and Refugee Women Who Are Battered.
NationalClearinghouse on Family Violence, Family Violence Prevention Division, Health and
Welfare Canada. Ottawa(1990).
http://www.phac-aspc.gc.ca/ncfvcnivf/familyviolence/html/femisol_e.html
3 – INFORMATION, ASSESSMENT AND REFERRAL
A NEW JUSTICE SYSTEM FOR FAMILIES AND CHILDREN 37
4. A needs assessment and screening service
We recommend
that a needs assessment service, with appropriately trained and qualifiedstaff, be available to anyone at the early stages of a dispute as a
component of the Family Justice Information Hub.
that where possible, assessment be available in person, and where that isnot possible, by telephone or other communications technology.
that guidelines for identifying and responding to family violence bedeveloped for use by those who work in the family justice system.
that the assessment service of the Family Justice Information Hub supportdispute resolution by screening participants, providing information and
referrals, and granting exemptions (from the consensual dispute
resolution requirement).
3.7 Referral Networks are Key to Integrated Service
"Integrated service delivery" means related services working together to
minimize gaps and overlaps in what they provide to their clients, and it means
that clients can easily find the services they need, and can move easily from
one service to another.
"Integrated service
delivery" means
that related legal
and non-legal
services work
together to
minimize gaps and
overlaps to provide
coordinated
services for families
in crisis.
For families in crisis, legal solutions alone are often not enough. Assessment
staff at the Hub must be well informed about the full range of services
available in the community, eligibility requirements, and waiting lists so that
they can refer clients appropriately.
BC has a wide range of government and non-government services for families
but a recent study
25 found that court registry staff and other "front line"workers have trouble keeping current with all of them. In some communities,
agencies that serve the same clientele are unaware of each other. The result is
service gaps and occasional overlaps in family programs. The online database
of services that we recommend as a component of the Family Justice
Information Hub will allow anyone to find current, reliable information about
services to meet a particular family’s needs.
It is important that the Family Justice Information Hub be linked to service
providers in the community, such as transition houses and victim service
workers, so that people can move efficiently from one option to another when
they need to. For example, a community service worker may help an
25
Developing Models for Coordinated Services for Self-Representing Litigants: MappingServices, Gaps, Issues and Needs:
Supreme Court Self-Help Steering Committee,Vancouver, January, 2004
3 – INFORMATION, ASSESSMENT AND REFERRAL
38 A NEW JUSTICE SYSTEM FOR FAMILIES AND CHILDREN
unrepresented litigant to complete a court application and then accompany the
person to an appointment with a lawyer.
The Hub should strive to provide an effective, integrated referral service
offering current information about the full range of available family
programs
26. Locating related services in the same location can promote thiskind of integration, as evidenced by the success of the Robson Square project,
where LSS and the Ministry of Attorney General work together to provide
mediation and other services out of one family court location.
27At Robson Square, family duty counsel, advice lawyers and family justice
counsellors serve clients at a single location. Family justice counsellors
provide mediation while duty counsel can speak for clients in court on simple
matters, help draft documents to be filed in court, and negotiate and settle
issues. Advice lawyers help unrepresented clients before and after their court
appearances and help low income parents who are participating in the Family
Justice Centre mediation process.
By contrast, in Surrey, where two lawyers are on duty daily and the number of
cases is about the same as at Robson Square, mediation is not available at the
courthouse. This means that people have to make an appointment and arrange
to go to another location. If child care and transportation are issues, this small
delay and inconvenience can mean the difference between taking advantage of
mediation services and not.
5. Streamlined service delivery through the Hub
We recommend
that an effective, integrated referral service, supported by a local advisorycommittee, be developed as an essential component of the Family Justice
Information Hub.
that, to identify and better coordinate services, the Hub referral service besupported by a comprehensive online database, available to clients,
judges, lawyers, and all service providers.
26
Some very good resources already exist to support this. For example, the Red Book Onlineis a guide to community, social service and government agencies and services across the
Lower Mainland. Updated monthly, it provides more than 4000 detailed listings of a variety
of services including legal, counselling, health, financial, housing, employment, education,
recreation, cultural, political, business and transportation. This resource was developed by
the Vancouver Public Library and Information Services Vancouver, with funding from the
provincial government.
27
Evaluation of the Expanded Family Duty Counsel Project (Robson Street Court House)Interim Report
. Vancouver: Legal Services Society of British Columbia. Prepared by FocusConsultants (2003).
Evaluation of the Family Duty Counsel Project in Six Provincial Sites.Vancouver: Legal Services Society of British Columbia. Prepared by Focus Consultants
(2004
).4
Consensual Dispute Resolution
4.1 Changing Expectations
Over the past 20 years the range of dispute resolution options available to
separating families has expanded enormously. In BC there are qualified
family law and child protection mediators, Family Justice Counsellors
providing mediation, lawyers practising collaborative law, and dispute
resolution services offered through social service agencies.
Still, people choose to go to court. These newer, more family-friendly options
remain the "alternative" and the courtroom remains the norm.
There once was an expectation that if mediation and other "alternative dispute
resolution" (ADR) options were simply made available, people would
recognize their advantages and seek them out, rather than choose to go to
court. This has not happened to the extent some expected. Although more and
more families are aware of "ADR," public awareness of these options still
competes with a lifetime of exposure to the court system.
It also used to be accepted that mediation could work only if the parties
voluntarily chose it. This has proved to be wrong. Settlement rates and
satisfaction levels are about the same, whether people have chosen mediation
or been compelled to try it.
28Most people learn
about mediation
when they actually
participate in it,
and most are
pleased with the
process and the
result.
The fact is that most people learn about mediation when they actually
participate in it, and most are pleased with the process and the result.
This is why we are proposing that, unless there is good reason not to, anyone
who wants to go to court with a family law issue must first try to resolve it
through a consensual process. "Mediation" and "collaborative process" are
defined below; we refer to them collectively as "Consensual Dispute
Resolution" (CDR).
A decision by a judge must be available when necessary, but families should
have primary responsibility for making their own arrangements, even if their
legal relationships are changing.
This reversal of long held assumptions must be reflected in public spending
priorities. Subsidies should be shifted so that the fee for taking a family matter
to court more closely reflects its true cost. This money, and the savings to be
28
Dr. Joan B Kelly, Family Mediation Research: Is there Empirical Support for the Field?Conflict Resolution Quarterly, Vol. 22, nos. 1-2, (Fall-Winter 2004). A study of California
mandated mediation found a majority of participants satisfied with both process and
outcome.
4 – CONSENSUAL DISPUTE RESOLUTION
NSUAL 40 A NEW JUSTICE SYSTEM FOR FAMILIES AND CHILDREN
gained through efficiencies in the court system can then be used to ensure that
CDR can be affordable to all.
These recommendations are designed to change the way people think about
resolving family disputes—the people who are going through separation or
divorce as well as those working in the family justice system.
A cultural shift in our
expectations
surrounding bestinterest
conflict
resolution is essential.
Rather than turning to
the courts to make
difficult relationship
decisions, a
comprehensive system
needs to be in place
that is based on the
psychological, social,
and other dynamics
that underlie these
matters and
encourages the
development of
cooperative, interestbased
problem solving.
Firestone and
Weinstein, 2004
The Divorce Act was amended in 1985 to compel lawyers to discuss
negotiation and mediation options with clients involved in support or custody
disputes. The standard of practice should now require that lawyers do more
than talk about options. We see the role of lawyers in family law continuing to
be important, as more and more they are called on to actively help their clients
choose the CDR option that has the best chance of success in their particular
circumstances, not just in custody and support cases, but in all family matters.
The role of lawyers will of course include assisting clients to pursue their best
option.
Our hope is that in the not too distant future, the initial response of almost
anyone facing family break-up will be to try CDR with a recognized
professional; then, if that should fail, go to court and ask a judge to become
involved.
By requiring people to try CDR before asking a court to intervene, we aim to
build a cultural expectation that the responsibility for resolving disputes is, at
least in the first instance, the responsibility of the family members themselves.
The family justice system will support them in the exercise of this
responsibility, by offering information, services and referrals and ensuring
that CDR options remain available in a meaningful way, with levels of
support and advocacy that respond to families’ actual needs.
4.2 Definitions
Before going further, we should make clear what we mean by "mediation"
and "collaborative process."
Mediation
is a way for people to resolve a dispute with the help of a neutralthird party facilitator—the mediator—who has no decision making power.
Unlike litigation, it is a private process that is both informal and flexible. The
people themselves, and not the mediator, decide the terms of the agreement.
The mediator is trained in communication, problem solving and facilitation.
Different models of mediation are available, including "shuttle mediation" in
which the mediator meets separately with each of the spouses and they do not
come face-to-face. Mediation can happen with or without lawyers present,
depending on the amount of support and advocacy people want.
Collaborative process (also known as collaborative law, collaborative practice, or
collaborative divorce)
is a way for divorcing or separating couples to worktogether, with their lawyers, to resolve disputes respectfully and
constructively. The couple and their lawyers agree at the start not to resort to
4 – CONSENSUAL DISPUTE RESOLUTION
SUAL A NEW JUSTICE SYSTEM FOR FAMILIES AND CHILDREN 41
the courts and that if either of them starts a contested court action, the process
ends and both lawyers withdraw from the case. This means that each person
has the support of an advocate who has been hired specifically to help that
person resolve matters. Other professionals, including financial advisors and
child specialists, may be involved as well, depending on the people’s needs
and the issues involved. The focus is on a coordinated resolution of all the
issues that are important to the parties, whether they be legal, emotional, or
financial.
4.3 Family Violence, Power Imbalance and Gender
It is difficult to know the full extent of family violence in Canada because it
often remains hidden. Some people never disclose that they have been abused
and others may endure abuse for a long time before acknowledging it or
seeking help.
In proposing a
family justice
system that asks
spouses to take
responsibility for
their own family
arrangements after
break-up, we
recognize the need
to consider issues
of gender, power
and violence.
A large-scale study by Statistics Canada in 1999
29 estimated that 8% ofwomen and 7% of men who were married or living in a common law
relationship during the previous five-years (690,000 women and 549,000
men) had experienced some type of violence by their partner at least once.
Men reported a significant amount of violence, but the survey showed that the
nature and consequences of family violence were more severe for women.
30Other studies report a much higher incidence of family violence.
Research tells us that separation is a high risk time for family violence. More
than a quarter of women who are killed by a spouse are killed during the time
following separation, and in almost half those cases, there was no known
history of spousal violence.
31In proposing a family justice system that asks spouses to take responsibility
for their own family arrangements after break-up, we recognize the need to
consider issues of gender, power and violence. The safety of family members
must be the number one priority.
This report advocates for a Family Justice Information Hub that would be a
safe place for people to find information and for public education in the areas
of family violence, legal rights and options. The Hub would provide for ready
access and referrals to community resources for victims of abuse, and help
with getting quick access to court in emergency situations.
29
The 1999 General Social Survey was a telephone survey in which 26,000 French andEnglish speaking males and females over the age of 15 were asked about the occurrence of
violence in intimate relationships both during the last year, and the preceding five years.
Questions related to a selection of physically violent acts, and also to a selection of
emotionally abusive acts.
30
From The Daily: A Statistical Profile (2001)http://www.statcan.ca/Daily/English/000725/d000725b.htm
31
Could Starbucks Tragedy Have Been Prevented? Media Release from Institute of FamilyViolence (Feb 2, 2002). http://www.bcifv.org/hottopics/media/feb2.shtml
4 – CONSENSUAL DISPUTE RESOLUTION
NSUAL 42 A NEW JUSTICE SYSTEM FOR FAMILIES AND CHILDREN
family violence and CDR
Some commentators advise women against using mediation to resolve support
and property issues. They believe that inequality in income and power
between men and women in our society makes it impossible for most women
to achieve fair settlements, except by court order. However, hiring lawyers
and going to court is not necessarily the solution either. It is possible that
hostility and aggression can be misused by one party in the court process to
overwhelm, intimidate and exhaust another.
CDR allows for
assessment and
management of
power
imbalances so
that a fair and
lasting agreement
can be reached.
Mediators say they can identify and effectively address such power
imbalances in most cases and that they proceed with mediation only when it
can result in a fair settlement. They point out that there are forms of mediation
that include little or no face-to-face negotiation between the parties and that
offer support and protection.
Our view is that power imbalances exist in many forms in all relationships and
it is how these are identified and handled that is important. CDR allows for
assessment and management of power imbalances so that a fair and lasting
agreement can be reached.
This means, of course, that assessors need to be highly skilled and alert to risk
factors so they can steer clients to services that can help. Using tested and
accepted protocols to screen for violence is crucially important. Dispute
resolution professionals must also be properly trained and able to use a variety
of techniques, including separate meetings with the parties, and to recognize
when parties need the support of others, such as lawyers, to help them in their
negotiations.
Legal advice is key will be important for both parties once they reach an
agreement to make sure that the settlement is fair before it is made binding.
4.4 Mandatory Participation in CDR
In the mandatory CDR model that we propose, it is participation in a single
CDR session that is mandated, not settlement. People can participate in
collaborative law or mediation voluntarily but if they do not, they will be
required to attend mediation before appearing before a judge unless they
qualify for an exemption. We recognize that this requirement is a fundamental
shift, although it builds on a trend that has been developing over the last
decade. We have carefully considered the arguments on both sides, but
overriding all the concerns we have identified are these:
4 – CONSENSUAL DISPUTE RESOLUTION
A NEW JUSTICE SYSTEM FOR FAMILIES AND CHILDREN 43
CDR recognizes that separation and divorce, though they have legalconsequences, are emotional events, often closely linked to issues that the
law is powerless to address.
"Mandatory
Consensual
Resolution" may
sound like a
contradiction in
terms, but it is only
participation in a
single session that
will be mandatory.
Whether they are able
to reach agreement
will be up to the
parties.
CDR gives people a more constructive way to address emotions andimprove communication between parents and their children, and between
parents who are moving from an intimate relationship to one that is more
"business-like."
CDR processes can give children a voice in a cooperative forum. CDR can improve communication between parents of children in care andthe social service agencies they deal with.
CDR can reduce costs to families, to the court system, and to society. CDR helps people develop problem solving skills they can use to avertfuture disputes.
A large body of research
32 and experience in BC and elsewhere now supportsthese conclusions. Still, there are legitimate questions that need to be
addressed and we do so in this table:
Table 1: Mandatory CDR
ARGUMENTS
AGAINST MANDATORY CDR
RESPONSE
IN SUPPORT OF MANDATORY CDR
CDR is, by definition, a voluntary
process.
Agreement is always voluntary;
participation in a single session is all that
is to be mandated.
Mandatory CDR delays access to a court
and, if unsuccessful, adds cost.
Mediation can fit within the timeframes of
a court proceeding without adding delay.
What is important to families is access to
an effective way to resolve their dispute.
Most cases will resolve, but for those
who cannot agree on all issues, CDR will
identify and narrow those that a court
must address. Then the court process
can be more efficient and effective.
32
See for example: Cole, McEwen and Rogers, Mediation: Law, Policy and Practice, 2ndedition, Volume 1. West Publishers (2003). Numerous mediation studies are summarized in
this publication.
4 – CONSENSUAL DISPUTE RESOLUTION
44 A NEW JUSTICE SYSTEM FOR FAMILIES AND CHILDREN
Abusers may use CDR as a tool to
harass and maintain contact with their
victims.
Court proceedings can also be misused
in this way and, especially for
unrepresented litigants, safeguards may
be ineffective.
One session is all that is required.
Skilled mediators and collaborative
lawyers can manage the process so as
to minimize risk, for example, by using
"shuttle mediation" where people do not
have to be in the same room together.
Inappropriate cases must be screened
out of CDR.
Some people need strong advocacy to
help them when they are going through
separation or divorce
CDR processes can, and commonly do,
include effective advocacy in a
cooperative forum.
Under a mandatory system, everyone for whom CDR is appropriate and who
would otherwise take their disputes to court will participate in at least one
CDR session. The result will be many more people resolving issues in this
way, higher satisfaction with the resolution process, more durable agreements,
and a more efficient and effective court system for those who need it.
The CDR process must be designed to ensure that a party’s access to court is
not unduly delayed either by the other party’s refusal to participate, or by a
lack of CDR providers. Further, anyone who refuses to participate in
mandatory CDR should not be allowed to take any step in the court process
except a response to a court application, until the CDR requirement is met.
We recommend mandatory CDR for cases involving support, custody, access,
guardianship or property division. There may, however, be an argument for
exempting some categories of cases, such as support applications by the
Ministry of Human Resources in respect of income assistance recipients, or
possibly some applications under the
Family Maintenance Enforcement Act.This needs further study.
We recommend mandatory CDR for child protection cases but recognize that,
given the rules and statutory time lines that apply to these cases, the structure
of a mandatory mediation regime for these cases would differ from one for
disputes between separating or divorcing couples. The time and resources
available to us do not allow for adequate exploration of these complex policy
questions, which will need to be developed by others at a later date.
4 – CONSENSUAL DISPUTE RESOLUTION
A NEW JUSTICE SYSTEM FOR FAMILIES AND CHILDREN 45
6. CDR requirement
We recommend
that people be required to have attended a CDR session before they areallowed to take a first contested step in a court process, unless exempted;
that this requirement apply to all family cases, including custody,guardianship, access, child support, spousal support, property division,
and child protection.
4.5 A Range of CDR Options
Twenty years ago the use of mediation as a tool for resolving family law
disputes was seen as a breakthrough. Since then, the dispute resolution
community has grown and matured and process options have multiplied so
that now there is a consensual dispute resolution process that can help to
resolve almost any case.
The assessment service at the Hub will help people to choose the process that
best meets their needs.
Many will find the traditional face-to-face mediation model the most
appropriate and useful, but there are other options.
For example, a person who wants to use a lawyer in CDR can retain a
collaborative law lawyer or can use a mediation model in which people bring
their lawyers to the sessions or consult with them between sessions and before
committing to an agreement.
A family with extreme conflict might choose to use shuttle mediation so that
they do not have to be in the same room together, and may choose to include
support people for each of them.
Mediators who are trained to work with children can do so in separate
sessions, giving children a voice in mediation.
Mediation is effective in a wide range of situations but we recognize that there
are cases where it is not appropriate. For most of those, a collaborative
process can be effective because it allows for a more intensive form of
advocacy or support. Interdisciplinary collaborative practice groups offer a
range of services from various professionals including:
divorce coaches, who are counsellors with post-graduate degrees in mentalhealth fields and training in mediation and collaborative processes. They
support people through the emotional turmoil of separation, help them
communicate with each other as they work towards resolution, and help
parents develop parenting plans that meet their children’s needs.
child specialists, who give children a voice when parents have differingideas about what the children want or what is best for them. The child
4 – CONSENSUAL DISPUTE RESOLUTION
NSUAL 46 A NEW JUSTICE SYSTEM FOR FAMILIES AND CHILDREN
specialist gives parents unbiased information from and about their children
to help them develop a parenting plan.
financial advisors, who work with both spouses on budgeting and provideprojections to help each of them understand the financial impact of different
settlement proposals.
We do not know how many separating families simply stay away from the
family justice system altogether, even though they need help resolving their
disputes, but we do know that this happens. There are several possible
explanations:
they cannot afford a lawyer and are too intimidated or confused to go intothe court system unrepresented;
they are concerned that they will lose control of cost and of the process ifthey retain a lawyer;
for cultural reasons they distrust the justice system; or they are reluctant to enter an adversarial forum, and are unaware of orcannot afford an alternative.
Access to and information about mediation, collaborative process, and limited
legal services to support negotiated settlements will help make these processes
available to those who now do not approach the family justice system at all.
4.6 Complying with the Mandatory Requirement
The mandatory CDR requirement we recommend would apply only to those
who are asking for a court hearing on a contested matter.
The mandatory CDR
requirement we
recommend would
apply only to those
who are asking for
a court hearing on a
contested matter
People who have tried a CDR process but have not successfully resolved all
issues will obtain a certificate signed by a CDR professional, establishing that
the requirement has been met.
Those entitled to issue a certificate of compliance with the CDR requirement
would be either certified mediators or collaborative professionals who meet
practice and ethical standards that should be developed and adopted through a
consultative process.
Certified mediators would include anyone who is:
certified by Family Mediation Canada, a member of the family roster of the BC Mediation Roster Society, or a lawyer who meets the Family Law Mediator requirements set by the LawSociety of BC.
4 – CONSENSUAL DISPUTE RESOLUTION
A NEW JUSTICE SYSTEM FOR FAMILIES AND CHILDREN 47
7. Compliance certified by qualified professionals
We recommend
that qualified mediators and collaborative professionals be authorized toissue certificates of compliance with the CDR requirement.
4.7 Assessment
Mediation may not be appropriate if:
there has been abuse (though abuse does not always rule out mediation); harm will likely come to anyone, including a child, as a result ofparticipating;
an imbalance of bargaining power cannot be managed so as to make themediation procedurally fair; or
the parties do not have the mental capacity to participate meaningfully.High quality screening for abuse and power imbalances is essential for the
safety of family members. The assessor may find that a person can safely
participate in CDR, but only with the support of someone such as a lawyer, or
a friend or family member. Those who are or have been subject to abuse can
be particularly vulnerable during the separation process, so it is important to
know whether there has been abuse in the relationship and if so, how serious.
Some people do not recognize that they are living in an abusive relationship:
they may blame themselves, or deny or minimize the abuse. This means that
staff in the assessment service must be highly trained and skilled in these
areas.
Because people may go to a CDR practitioner on their own without having
first seen an assessor, the mediator or collaborative professional also will need
to be alert in the initial interview to abuse issues and to monitor continuously
because people do not always disclose abuse at an early stage. If the CDR
professional determines, after the CDR process has begun that it is not
appropriate, the parties would receive a certificate of compliance and would
be permitted to go to court.
However, the existence of abuse does not always mean that CDR cannot be
effective. Experience in child protection mediation has taught us a lot about
the ability of the mediation model to accommodate the needs of many
families, even where there has been serious abuse, addiction or mental illness.
BC’s Family Mediation Practicum Project
33 and Family Justice Counsellorsuse a three-step screening protocol
34 that is a good starting point fordeveloping an assessment model. It includes:
33
See: http://www.ag.gov.bc.ca/dro/family-mediation/34
An example of such a protocol is included at Appendix B.4 – CONSENSUAL DISPUTE RESOLUTION
48 A NEW JUSTICE SYSTEM FOR FAMILIES AND CHILDREN
1. intake screening: at first contact, an initial screening for abuse.
2. separate face-to-face interviews by the mediator before the first session, to
allow the mediator to decide whether mediation is appropriate.
3. ongoing screening by the mediator who watches for signs of coercion or
intimidation as the mediation progresses.
exemptions
Couples who want only to file an agreement or consent order would not be
included in the mandatory requirement, but for all other cases, exemptions
from the CDR requirement should be limited.
An automatic temporary exemption should apply to anyone asking the court
for a restraining order (whether to protect a person or assets). Unless there is
an exemption through the assessment process, for reasons of family violence,
for example, the CDR requirement would have to be met after the restraining
order application is heard, before another contested step in the court case.
Anyone who wants to make an application for a contested hearing other than a
restraining order and wishes to be exempted from participating in CDR,
would go to the assessment service at the Family Justice Information Hub.
There, the case would be screened to determine whether it is appropriate for
CDR. If it is not appropriate, the person would be exempted and would then
be allowed to take the next step in the court process.
Even those who are exempted from mandatory CDR can be offered voluntary
referrals to other community services such as legal aid, or mental health or
substance abuse services.
8. An assessment and screening service
We recommend
that a high quality assessment service be provided, applying accepted,standardized screening protocols.
that in the limited circumstances where mandatory CDR is notappropriate, exemptions based on formal assessment and screening by
qualified individuals be available from the Family Justice Information
Hub.
that an automatic temporary exemption from the CDR requirement beavailable in the case of an application for a restraining order; unless there
is a further exemption, the requirement must be met after the restraining
order application but before another contested step in the litigation
process.
4 – CONSENSUAL DISPUTE RESOLUTION
A NEW JUSTICE SYSTEM FOR FAMILIES AND CHILDREN 49
4.8 Practice Standards and Quality Control
To the extent that it mandates CDR, the government has a responsibility to
ensure that CDR services are provided by qualified practitioners who meet
recognized standards of practice.
These quality control mechanisms are already at work in BC:
BC’s Family Justice Counsellors, who are government employees and whoprovide family mediation to people of modest means, are certified by
Family Mediation Canada
35 . The BC Mediation Roster Society makes available to the public rosters offamily and child protection mediators.
36 By defining admission criteria,having mandatory standards of conduct and providing a process to deal
with complaints it brings a level of quality control to the process.
The Law Society of BC has training requirements for lawyers who wish todo family mediation. It also defines certain rules for the conduct of family
mediation and provides a process to deal with complaints.
If the government authorizes only those professionals who meet established
standards (see 4.6) to issue certificates of compliance with the CDR
requirement, then these standards will become the accepted standards of
practice.
Public education will also be important. Once the public has a better
understanding of the dispute resolution professions, market forces will play a
role in enforcing standards of practice.
There now are many opportunities for people to learn dispute resolution skills
but fewer opportunities to gain experience. The Family Mediation Practicum
Project is following the example of the successful Small Claims Mediation
Practicum Program
37, but the number of people it can serve is limited. Moreopportunities are needed for trained CDR practitioners to gain practical
experience.
We endorse the roster model used by the BC Mediation Roster Society and
recommend it be used for CDR purposes.
35
See www.fmc.ca36
See http://www.mediator-roster.bc.ca/37
See http://www.courtmediation.com4 – CONSENSUAL DISPUTE RESOLUTION
50 A NEW JUSTICE SYSTEM FOR FAMILIES AND CHILDREN
9. Standards for mandatory services
We recommend
that assessors, mediators and collaborative professionals providingservices under this mandatory scheme be required to meet recognized
standards of training and practice.
that a roster be established for collaborative practitioners, modelled on theBC Mediation Roster Society’s family roster.
that ways be found to provide more opportunities for trained CDRprofessionals to gain practical experience.
4.9 Making CDR Accessible
Consensual dispute resolution should be attractive to people as a costeffective
way to resolve family issues, accessible at all income levels. At
present, litigation is a highly subsidized method of dispute resolution. Our
view is that public subsidies should be shifted towards CDR.
We propose that an initial mediation session be provided free of charge to any
family. Payment would be made by government at an established tariff rate. A
couple would be free to use, and pay for, the services of a CDR professional
who charges more, if they so choose.
For those in financial need, assistance should be available, on a sliding scale,
for enough sessions to allow a meaningful opportunity for settlement.
Families for whom mediation is not appropriate may well be able to make use
of collaborative process. Manitoba is currently funding a legal aid
collaborative project for family law clients and the results of that project
should be monitored for possible application in BC.
To the extent that family legal aid funding is available, the LSS should
continue to support CDR through its programs and its tariff.
Technology offers potential for reducing the cost of CDR in some instances.
Video conferencing and webcam conferencing are being used by private
mediation firms in the US
38 and should be explored for use where travel costsare a barrier to access.
38
See Mediation First service by webcam and chatroom at http://www.mediationfirst.com orvideoconferencing at
www.privatejudge.com4 – CONSENSUAL DISPUTE RESOLUTION
A NEW JUSTICE SYSTEM FOR FAMILIES AND CHILDREN 51
10. A subsidized mediation session
We recommend
that mediation be made available in a meaningful way, for example, byproviding the first session free for everyone, with further sessions charged
on a sliding scale, depending on income.
4.10 Access to Legal Advice in Support of CDR
People need access to different forms of independent legal advice, whether
from a privately retained lawyer providing full representation throughout, or a
lawyer hired to advise on a single issue or on a final agreement. (In Chapter 7
we discuss the role of "unbundled" legal services in the family justice
system.)
If people reach an agreement through CDR without the involvement of
lawyers, they will need some advice to finalize the agreement and put it into a
form that will be legally binding: either a written agreement or a consent order
filed with the court. People should be educated about the importance of this
advice.
Again, the expectation is that people will pay for this service, but subsidies
should be available, according to need. Lawyers should be encouraged to be
prepared to support the use of CDR by offering to provide legal advice
whether before, during or after CDR processes. They could receive referrals
through the Hub. For people who do not have a privately retained lawyer,
legal advice for this limited purpose should be available at the Hub.
11. Legal advice on agreements
We recommend
that people be educated about the importance of obtaining legal advicebefore entering into a binding agreement;
that legal services, including independent legal advice, be available tohelp low and middle income families formalize the agreements they have
reached through CDR so that they are legally binding.
4.11 Children and CDR
The law says that decisions about parenting arrangements must be based on
the best interests of the child. When parenting disputes go to court, judges,
lawyers and parents struggle to find ways to understand and give expression
to those interests.
Mediation can offer a forum where parents can more easily hear their
children’s concerns and take them into account in their agreements. Mediators
need to be trained to involve children in the process in appropriate ways. The
4 – CONSENSUAL DISPUTE RESOLUTION
52 A NEW JUSTICE SYSTEM FOR FAMILIES AND CHILDREN
use of trained child specialists should be supported to bring children’s voices
into mediation and collaborative sessions.
In Chapter 5 we refer to the study being conducted by The International
Institute for Child Rights and Development into child participation in family
court and in processes in British Columbia. That report and its implications
for children’s participation in CDR should be considered carefully.
5
Rules, Procedures and Hearings
In the family justice system we propose, consensual resolution is the
mainstream and trials are the alternative, but trials still will play a key role
and courts must remain accessible. In some cases, the need for a trial may
reflect failure by an uncompromising person to take responsibility for
reaching an agreement. In others, trial may be necessary to resolve a new or
difficult issue, or to address uncertainty in the law. In any event, it is the
knowledge that the courts can ultimately be invoked if necessary that brings
many people to the bargaining table.
Continuous links
between "front end"
services, CDR
options, and the
courts are a
hallmark of the
integrated family
justice system that
we propose.
Under our proposed family justice system, people will have been given every
opportunity to settle before they get to the courtroom. So, once it is clear that
a case is destined for trial, a timely and efficient hearing should become the
focus of everyone’s efforts. That said, links between the court and family
services must remain readily available. For example:
new information and advice may be needed or new settlement opportunitiesmay arise as litigation evolves, so it must be easy for families to "loop
back" into information and advice services or into CDR at any time; and
the courtroom should be supported with services that will allow betterdecisions to be made for children and help to reduce conflict. Some of these
services have already been described in Chapter 3 and others are identified
in this chapter.
These continuous links between "front end" services, the range of CDR
options, and the courts are a hallmark of the new, integrated family justice
system that we propose.
5.1 Tailoring Processes to Families’ Needs
Once it is clear that a family cannot resolve its issues and a decision must be
made, the dispute should be resolved as expeditiously as possible. We think
family cases should be carefully managed through the court process to ensure
that they move forward. Our case management system relies on meaningful
court events that focus on early settlement.
Family law is not the only area of law where procedures have become too
expensive and complex. An urgent need to streamline all types of litigation
was identified by the Canadian Bar Association’s 1996 Civil Justice Task
Force, Lord Woolf’s 1996 report on England’s civil justice system, Ontario’s
1996
Civil Justice Review, and many others. But in family law, whereresources are usually strained, emotions run high and families need to make
plans for their future, the need to simplify and streamline is most acute.
5 – RULES, PROCEDURES AND HEARINGS
In family cases it is increasingly common for at least one, if not both sides to
be unrepresented. Common law jurisdictions around the world are seeing a
significant increase in the number of unrepresented litigants. They are here to
stay, so every family law form and procedure should be designed so that the
general public can understand and use them.
Preparing pleadings (the formal documents that are the basis of a lawsuit) is a
significant hurdle for people with no legal training. For those who do have a
lawyer, the preparation of pleadings can be an expensive part of the process.
Most families do not have complicated financial lives and do not need and
cannot afford complex pre-trial procedures that have been developed with
commercial and personal injury cases in mind. Family cases, whatever the
issues, could benefit from a level of process that is proportionate to what is at
stake and flexible enough to meet the unique requirements of each case.
"Proportionality" should be a goal of family law procedure. Ontario’s family
court rules,
39 by way of example, state their primary objective as enabling thecourt to deal with cases justly. Dealing with a case justly is defined, in part, as
"dealing with the case in ways that are appropriate to its importance and
complexity" and "giving appropriate court resources to the case while taking
account of the need to give resources to other cases."
"Proportionality"should be a goal of
family law procedure.
The balance between
procedural
complexity and
efficiency must be
readjusted in favour
of efficiency.
Another example can be found in England where proportionality has been
adopted as the overriding objective of the Civil Procedure Rules: the rules aim
to deal with cases in ways that are proportionate to the amount of money
involved, the importance of the case, the complexity of the issues, and the
financial position of each party.
Any suggestion of streamlining procedures may raise concerns about potential
loss of protection and risk of unfairness. In fact, procedures we have now,
particularly in Supreme Court, have become so complex and unaffordable that
unfairness is often the result. Balance between procedural complexity and
efficiency must be readjusted in favour of efficiency. We adopt the views
expressed in the Civil Justice Reform Working Group’s Green Paper
40:On the other hand, it can be argued that protracted procedure is frustrating access to
the courts to a degree that threatens the credibility of the civil justice system, and
some balancing in favour of affordable dispute resolution must be achieved. Access
to justice cannot mean every litigant has, or needs, access to every procedure in
every case. More to the point, the fear of the unfairness that might occur in some
cases if process is reduced or constrained must be balanced by the unfairness that is
occurring now because the courts have become unaffordable for most litigants. From
this perspective the argument is that the real and ultimate effect of so much civil
process is to undermine or eliminate fairness for the many would-be litigants who
cannot use the system. By definition this unfairness is less visible; it is visited on the
39
http://192.75.156.68/DBLaws/Regs/English/990114a_e.htm40
Green Paper: the Foundations of Civil Justice Reform, released by the Civil Justice ReformWorking Group, Vancouver, BC, (September 2004), p.5. Link from
http://www.bcjusticereview.org/working_groups/civil_justice/civil_justice.asp
54 A NEW JUSTICE SYSTEM FOR FAMILIES AND CHILDREN
5 – RULES, PROCEDURES AND HEARINGS
heads of those who cannot afford to get before the courts, but it is arguably a greater
unfairness.
proposed rule changes
What follows is a general framework for a single set of simplified family
rules. We are convinced that streamlined family rules will enhance fairness by
making the court more accessible for the few cases that need adjudication.
The guiding principle is process that is proportional to the issue.
The table does not list every step in the litigation process but illustrates the
type of changes we are recommending.
There are other rules and options that we have considered and decided not to
recommend. For example, "pre-action protocols" are being used extensively
in civil litigation in the United Kingdom: the theory was that requiring an
exchange of information between parties before an action could be started
would lead to many settlements and streamline cases that did not settle. In
fact, the best information we have is that the potential value of these protocols
is often undermined by the complicated and expensive paperwork they
generate.
The challenge that
now faces the
profession is to
devise a realistic
standard of service
for modest claims –
short of "five star" but
acceptable to the
courts and public, and
infinitely better than
no service at all.
- Dale Sanderson, QC
On the other hand, a different pre-action procedure is being tried in Australia:
new family law rules say that before starting a case, each party must try to
resolve the dispute using "primary dispute resolution methods" (such as
mediation) and must disclose relevant information to the other. There are
exceptions to the requirement but, generally, a person who does not comply
may begin a court case but may face "serious consequences" including cost
penalties.
Our approach does encourage people to try to resolve their disputes before
turning to the courts and establishes a new expectation that this is a family’s
responsibility, but we have chosen not to recommend at this time that such a
requirement be imposed before an action can be started. That said, it will be
worth monitoring the operation of the new Australian rule to see whether it
offers some lessons worth following.
We also considered the use of arbitration for family law disputes and
concluded that while it may possibly be more procedurally streamlined than
litigation, it may in many cases be equally complex and expensive. Further,
we feel that the most productive direction for reform is not toward another
adversarial alternative.
A NEW JUSTICE SYSTEM FOR FAMILIES AND CHILDREN 55
5 – RULES, PROCEDURES AND HEARINGS
Table 2: Proposed changes to family law procedures
STEP CHANGE REASON
Preserving a
limitation period
Create a new one pagedocument called a "Notice
to Preserve Limitation"
which asks only for
identifying information
from the parties and a
description of the right or
claim preserved, without
a claim for relief. It must
be filed and served to be
effective.
It should be possible to
stop a limitation period
from running without
having to start an action.
(Any dispute about
entitlement to the right
allegedly preserved can be
resolved in subsequent
litigation, if that occurs.)
Starting
a claim
Replace existing Supremeand Provincial Court
forms with a simplified
"Application" using check
boxes and fill-in-theblanks
to identify and
locate the parties,
establish a reliable factual
basis for jurisdiction, and
describe what is being
asked for.
Require a sworn FinancialDisclosure Form (FDF) be
filed at the same time as
the Application.
Require only as much
information as necessary at
this stage; minimize
exaggerated claims and
polarizing affidavits.
Early financial disclosure
facilitates settlement while
ensuring that the person
receiving the Application
has the information on
which to base a response.
Opposing
a claim
The respondent files andserves a "Response"
(simpler and shorter than
a Statement of Defence)
within a fixed time period,
together with an FDF.
Eliminate theAppearance.
Simplify forms. Ensure that
the applicant has the
information on which to
base negotiations.
Eliminate unnecessary
steps.
56 A NEW JUSTICE SYSTEM FOR FAMILIES AND CHILDREN
5 – RULES, PROCEDURES AND HEARINGS
STEP CHANGE REASON
To get before
a judge
The party who wants toinvolve a judge serves
the other with an
"Appointment to Attend a
First Case Conference"
(FCC); and files, for nonurgent
matters, a
certificate of compliance
with the CDR requirement
(or an exemption
certificate); and, for
matters involving
children, a certificate of
attendance at a Parenting
After Separation course.
Except for urgent matters,
a party cannot go before a
judge on a contested
matter without first
attending an FCC and, if
there are parenting issues,
the Parenting After
Separation program.
First Case
Conference
(FCC)
The FCC is similar toJudicial Case Conferences
and Family Case
Conferences, but can go
further. Parties attend.
The judge takes an active
role, helping to define the
issues and plan the trial if
settlement is not possible.
A trial date may be set.
No orders may be made
except:
o
a consent orunopposed order,
including an
uncontested divorce;
o
a temporary interimorder, in urgent cases;
o
a procedural order (fordiscovery, expert
reports, etc);
o
a declaration under s.57 of the
FamilyRelations Act
; ando
an order to attendmediation.
Ensure that parties,
especially if unrepresented,
have explored all
settlement options and if
settlement is not possible,
that they are well prepared
for a trial.
Eliminate unnecessary
steps: uncontested orders
should not require anything
further.
Orders that can promote
settlement, or enhance trial
preparation, should be
available at the FCC, such
as those listed here.
A NEW JUSTICE SYSTEM FOR FAMILIES AND CHILDREN 57
5 – RULES, PROCEDURES AND HEARINGS
STEP CHANGE REASON
Discovery of
documents
The basic documentationcommon to most cases,
(the FDF and
attachments) is
automatically required; if
further documents are
needed, and are not
provided, an application
can be made at the FCC.
Eliminate unnecessary
steps (Demand for
Discovery of Documents).
The scope of disclosure
may be limited in the
interests of streamlining.
Examinations
for discovery
Unless the parties agree,or a judge orders, there is
no right to oral
examinations for
discovery.
Keep the process
proportionate to the value
of the dispute: most
families’ circumstances do
not require examinations
for discovery. This rule is in
effect in Ontario.
Expert opinion
evidence
If expert evidence isneeded on a financial or
parenting issue the
parties must agree on
one expert, unless a
judge orders otherwise.
A report rebutting acustody and access report
is not permitted without
leave of the court.
A rebuttal report on otherissues is not permitted
unless the experts have
met and tried to resolve
their differences.
Experts are officers of thecourt.
Reduce costs: hiring
experts for each side is
prohibitively expensive for
most families, and not
always necessary.
Eliminate the cost of having
experts appear in court
unnecessarily.
Minimize the emotional
harm that can be caused
by expert reports on
parenting issues.
58 A NEW JUSTICE SYSTEM FOR FAMILIES AND CHILDREN
5 – RULES, PROCEDURES AND HEARINGS
STEP CHANGE REASON
Chambers
applications and
case
management
hearings
(CMH)
A pre-trial chambersapplication is permitted to
resolve matters that
cannot wait until a final
hearing or Case
Management Hearing.
If a second interimapplication is needed, a
CMH is available at the
direction of a judge or the
request of a party. When
possible, the same judge
should be designated to
manage subsequent
interim applications and
case management
hearings.
Reduce cost and minimize
conflict: interim
applications in family cases
can be expensive and
inflammatory.
Deal more effectively with
high conflict cases.
Mandatory offers
to settle
These are mandatory inevery case and must be
exchanged before the
Trial Readiness
Conference. They cannot
be modified or retracted
after the Trial Readiness
Conference without a
court order. An offer must
address all claims. Sealed
copies of all offers in the
court file will be
considered when costs
are determined.
Force parties to think
through, and commit to, a
proposed resolution early.
Encourage realistic and
genuine attempts at
agreement.
Enhanced front end
services should better
prepare parties to
articulate and define their
interests.
A NEW JUSTICE SYSTEM FOR FAMILIES AND CHILDREN 59
5 – RULES, PROCEDURES AND HEARINGS
STEP CHANGE REASON
Mandatory
Trial
Readiness
Conference
It begins with aconsideration of whether
settlement should be
discussed. If settlement is
not achieved the judge
determines readiness for
trial. A case not clearly
ready for trial is taken off
the list. A wide range of
case management and
trial management orders
can be made, involving
admissions of fact,
admission of documents,
a trial scheduling plan,
evidence by affidavit,
witness lists, time limits
on direct or crossexamination,
written
submissions, etc.
The judge who conductedan FCC or CMH may hear
a contested chambers
application or preside
over a settlement
conference but the
settlement conference
judge would not hear the
trial, except with the
consent of the parties.
Make the trial as efficient
as possible by narrowing
the issues in dispute and
readying the case for
hearing. This will often
reduce preparation costs
and result in a shorter and
more affordable hearing.
Trial The judicial role at trial is
active and involved. The
process is less formal.
Proceedings are governed
by the principle of
proportionality.
A more flexible and
informal hearing format
can better meet the needs
of families. (See s.5.2 for
discussion.)
Incentives,
disincentives
and costs
Family Law Rules shouldbe strictly enforced. Costs
should be used as a
meaningful incentive for a
reasonable and
productive approach.
Lawyers, their clients, and
unrepresented litigants will
benefit from the certainty
and predictability that strict
adherence to the rules will
bring.
(See s.5.3 for discussion of
costs and fees.)
60 A NEW JUSTICE SYSTEM FOR FAMILIES AND CHILDREN
5 – RULES, PROCEDURES AND HEARINGS
financial disclosure forms
The financial statements required in both courts are too complicated. The
Supreme Court Financial Statement (Form 89) is 11 pages long. Many people
are overwhelmed by the forms and give up before even beginning to provide
their financial information. This creates two problems:
1. the forms are prepared incompletely, inconsistently or inaccurately.
2. the complexity of the form (and the detail required) delays meaningful
settlement discussions and interim support applications, creating
hardship for a person who needs interim child or spousal support.
There should be a simplified form for the majority of cases, where assets
include at most, a house, cars, modest RRSPs or pensions, modest bank
accounts and personal property. A more complex form could be available for
use by the minority of families with more complicated financial
circumstances.
The financial
statements
required in both
courts are too
complicated.
The form and Supreme Court Rules give no direction as to whether the
expense information provided should reflect actual current expenses; expenses
that would maintain the pre-separation standard; projected expenses once
issues are resolved; or projected expenses based on what the person would
like to spend, or believes would be fair (described by some as a "wish list").
The lack of direction causes confusion both for the person completing the
form and for anyone who needs to rely on it.
The simplified forms should be signed under oath, as they are now. The
required attachments (three tax returns and Notices of Assessment, pay stub
and Property Tax Notice) should be maintained because they are essential for
a basic financial assessment.
The automatic forms generation technology described later in this chapter is
ideally suited to easing the task of completing financial disclosure forms.
12. Streamlined rules and forms
We recommend
that rules and forms for family cases be simplified and streamlined toallow for expedited, economical resolution of all cases with processes
proportional and appropriate to the value and importance of the case.
that every family law form and procedure be designed to be used andunderstood by an unrepresented litigant.
that the financial disclosure forms in particular be simplified and the basison which expenses are to be recorded be clarified.
A NEW JUSTICE SYSTEM FOR FAMILIES AND CHILDREN 61
5 – RULES, PROCEDURES AND HEARINGS
5.2 Using Technology to Enhance Access
automatic forms generation
One of the major hurdles faced by unrepresented litigants is completion of
court forms, particularly in Supreme Court where traditional "pleadings"
require legal knowledge and a more complete understanding of how to present
a case than is available to most non-lawyers. Even in Provincial Court,
completing the financial disclosure form is a daunting task: the form is more
complex than it need be for most families, because it has to account for a wide
range of possible circumstances.
Filling out a form incorrectly or incompletely can result in added expense and
can also affect the success of a person's claim or defence. The court system
itself pays a price as well, because registry staff spends time helping people,
answering questions, and correcting or sending back forms that are not
properly completed. Judges too, must take extra time in court when written
information is not presented as it should be. Adjournments, delay and
frustration often result.
Technology now
provides an
answer to the
challenge of legal
forms.
Technology now provides an answer to the challenge of drafting legal forms:automatic forms generation. In many US jurisdictions, people can go online
and, by answering a series of questions produce properly completed, neatly
printed forms.
The questionnaires are "dynamic." That means that a person’s answers to
certain questions determine whether further questions will be asked or not.
For example, if there are no children, the system will not present questions
about children; if there are five children, the system will ask for five names
and birthdates. If the answer to a question about dividend income is that there
is none, there will be no questions about amount.
These are not simply forms that can be completed online. The "pages" that a
user sees do not necessarily look anything like the form that will ultimately be
generated. They can take advantage of helpful graphic design, diagrams and
photos, and hyperlinked instructions. Even if the forms themselves are
mandated by rules or statutes, the questions that the user answers can be
presented in any way that is most likely to elicit the needed information.
Current technology calls for these automatically generated forms to be printed
out and then filed at the courthouse. Soon it should be possible to file them
electronically from anywhere internet access is available. This approach is
consistent with innovations now being developed in BC court registries.
4141
Court Services Branch has recently implemented technology which will allow electronicsearches of civil court proceedings filed in any registry of the Supreme Court or the
62 A NEW JUSTICE SYSTEM FOR FAMILIES AND CHILDREN
5 – RULES, PROCEDURES AND HEARINGS
This technology not only has the potential to provide access to court forms at
any time and anywhere that there is internet access, but it allows for the
presentation of helpful information in many ways, including streaming video
and voice-over audio in English or any other language.
42Experience in California has shown that not only do litigants find these forms
easier than traditional paper forms, but the time required by court staff and
legal professionals who help people with forms is decreased drastically.
Dedicated kiosks at Family Justice Information Hubs could give access to
court forms generators in an environment where personal help is at hand and
users can be linked to alternatives to litigation and to other services.
auto orders
Although a judge normally makes an order at the hearing, it cannot be
enforced until a written order is prepared by the parties or their lawyers,
signed by the court and entered in the court’s records. There can be a long
delay between the time that the judge makes the order and the time that it is
entered and can be enforced. This can cause problems for the parties. For
example, it can delay enforcement of a support order because the order cannot
be registered for enforcement with FMEP until it has been entered.
In addition, orders can be difficult to understand. This can cause problems for
the parties and for others who need to know what the order means in order to
comply with it or enforce it.
"Auto orders" are intended to improve the court process by reducing delay
and making orders easier to understand. The system uses a data base of
common clauses that have been put into plain language to make sure that the
orders are clear and easily understood. The court clerk prepares the order on
the spot (by filling in the blanks in the appropriate standard clauses with the
details of the order) as soon as the judge makes the order and it is printed in
the courtroom. The parties (or their lawyers) leave the courtroom with a
signed order that can be entered immediately. Manitoba successfully uses an
auto orders system in support cases in its unified family court. There are pilot
projects underway in BC to test the use of technology to speed the production
of court orders.
Provincial Court. This is described as the first phase in the development of an "electronic
court registry" to provide court services via the internet.
42
See http://www.intresys.com or http://www.turbocourt.com and www.icandocs.orgA NEW JUSTICE SYSTEM FOR FAMILIES AND CHILDREN 63
5 – RULES, PROCEDURES AND HEARINGS
court attendance by telephone and videoconference
When lawyers have to attend court for simple matters, and spend a long time
waiting for their turn, the cost to clients can be significant. Court appearances
by telephone are not new and with technology that is available now, could be
used more widely in family cases.
Court appearances
by telephone are not
new and with
technology that is
available could be
used more widely in
family cases.
In many US jurisdictions, lawyers schedule "CourtCall" appearances instead
of going to the court in person, for telephone hearings where no evidence will
be called. There is a charge of about $50 per use, but the lawyer’s total fee is
reduced because there is no need to leave the office. The lawyer simply dials a
toll-free number, uses an access code, and then is free to continue at work
until the case is called. The service is provided by a private enterprise, with no
public funding.
Videoconferencing is another technology that may cut down on the cost of
court appearances, including the taking of evidence. Facilities now exist in 34
court locations. BC courts have used videoconferencing extensively for
appearances in criminal cases but less frequently for family matters. It has
tended to be used to facilitate the appearance of witness, not parties. In family
cases, cost has inhibited the use of videoconferencing but as costs come down,
usage should expand.
4313. Technology for better access
We recommend
that BC implement user-friendly automatic online forms for family lawcases.
that systems be developed to allow people, including unrepresentedlitigants, to file court forms by email or over the internet.
that auto orders be tested in BC. that communications technology be used more extensively to decrease thecost of legal representation and enhance access to the courts, for example,
by expanding the use of appearances by telephone or videoconference.
a single set of rules
In the next chapter of this report we strongly urge a move towards a single
court for family law cases. Whether this can be achieved in the short term or
not, there is no good reason why there should not be a single set of rules and
forms for family cases, regardless of the court in which they are filed. Ontario
43
Australian Family Court Rules provide for using technology in a much wider range ofcircumstances than in BC. Relevant rules can be found at http://www.familycourt.gov.au/
64 A NEW JUSTICE SYSTEM FOR FAMILIES AND CHILDREN
5 – RULES, PROCEDURES AND HEARINGS
has only one set of family rules, which apply to all family cases in its Unified
Family Court and in its superior and provincial courts.
44If two courts are to continue to handle these cases, the procedural changes we
recommend will streamline procedures in both courts and still allow for
discovery and other processes that may be needed in more complex matters.
The rules should be comprehensive and "stand alone"; that is, they should not
require a person to refer to other rules, such as the general Supreme Court
Rules. This is needlessly cumbersome and complicated.
We do not propose any change to procedures for child protection cases under
the
Child Family and Community Services Act (CFCSA). The law used to bethat these cases are not legal disputes between parents and government, but
rather a search for a solution in the children’s best interests. For this and other
reasons, a special set of rules was developed. They work quite well and there
is no need for change. However, because actions under the
Family RelationsAct
are often joined with CFCSA actions, we propose that the single set offamily rules either include the CFCSA rules or be harmonized with them.
Rules for Supreme Court are developed by the Attorney General’s Rules
Revision Committee, which includes judges and lawyers. The Provincial
Court judges develop rules for that court in consultation with the Ministry of
Attorney General. The rules that we are proposing will require a similar
approach, by people with considerable experience in family law and a
commitment to a new approach to dealing with family cases.
14. One set of rules and forms
We recommend
that whether or not there is to be a single court for family law matters inBC, a single, stand-alone set of rules be adopted to govern all family law
cases (except child protection matters) in whichever court they are filed.
that the Attorney General establish a Family Law Rules RevisionCommittee to be responsible for developing and maintaining a single set
of family rules, with representation to include judges, lawyers, the
Ministry of Attorney General, court users and one or more members of
the existing Rules Revision Committee.
5.3 The Conduct of Hearings
There are different ways to hold a trial or hearing and some are better suited
to family cases than others. BC’s Supreme Court and Provincial Court each
use an approach that is quite different from the other.
Historically, hearings in BC Supreme Court have been adversarial in nature,
based on the presumption that both sides are represented by lawyers who
44
See http://www.attorneygeneral.jus.gov.on.ca/english/familyA NEW JUSTICE SYSTEM FOR FAMILIES AND CHILDREN 65
5 – RULES, PROCEDURES AND HEARINGS
present their clients’ cases in the best light possible while exposing
weaknesses in the other side. Hearings tend to be more formal, with rules of
evidence strictly applied. "It is essentially a due process model of decisionmaking,
party driven, with extensive pre-trial disclosure. The parties are
masters of their own rights, deciding how to prepare and present their case to
an impartial, detached decision maker, with ample pre-trial opportunity to
investigate, to obtain disclosure and proof, and to prepare arguments."
45Sometimes
described as a "get
to the merits"
approach, a less
formal and more
flexible hearing
model would
complement
simplified forms
and expedited prehearing
procedures
discussed earlier.
By contrast, Provincial Court family law hearings are usually less formal. Provincial
Court judges generally take a more active role, intervening more freely to control
and direct the hearing though it remains an adversarial process.
In cases where the best interests of a child are at issue, we see judges in both
courts most inclined to actively involve themselves to ensure that all
necessary evidence is put before them as fairly and completely as possible.
Two considerations support a shift for all family cases toward less formal hearings:
Family cases are different: the procedural framework that was developedfor personal injury and commercial cases is too inflexible to address the
interpersonal relationships and emotional content of family litigation.
In most support and property cases, the cost and complexity of adversariallitigation is out of proportion to the monetary value of what is at stake.
The particular benefits of procedural flexibility for issues touching on the best
interests of children are widely recognized in this and other jurisdictions. For
example, the Family Court of Australia is now testing a "Children’s Cases
Program"
46, described as "a new way of conducting family law litigation."Special rules provide that:
rules of natural justice and procedural fairness apply, but many traditionalprocedural conventions are eliminated;
proceedings are to be conducted as informally and quickly as possible; the focus of a hearing is on the child’s future, not the history of the partiesor their relationships;
the judge plays a leading role in the conduct of the hearing, deciding thelocation, the issues to be determined, the evidence to be called and the
manner in which the hearing is conducted;
evidence is conditionally admitted, subject to very narrow grounds forobjection, with the judge ultimately determining the weight it is to be
given;
45
Hugh Landerkin and Andrew Pirie, Judges as Mediators: What's the Problem withJudicial Dispute Resolution in Canada?
Canadian Bar Review, 28 (2), (2004)).46
http://www.familycourt.gov.au/presence/connect/www/home/66 A NEW JUSTICE SYSTEM FOR FAMILIES AND CHILDREN
5 – RULES, PROCEDURES AND HEARINGS
the hearing may proceed as an "an orderly discussion" between the judgeand the parties, their lawyers if any, and witnesses, and it is up to the judge
whether, and under what terms, cross-examination is permitted.
People who appear in court without lawyers can be at a loss if they have sole
responsibility for presenting the case; they welcome helpful intervention by a
judge, and can benefit particularly from trial preparation conferences where
they can receive guidance about what evidence they should present and how
best to do it.
For nearly all family cases, quicker and less formal procedures can enhance
access to court without compromising fairness. Sometimes described as a "get
to the merits" approach, a less formal and more flexible hearing model would
complement simplified forms and expedited pre-hearing procedures discussed
earlier. The hearing itself would be actively managed by a judge who exerts
considerable control over when and how evidence is received.
"encountering a
different judge every
time parents return to
court is akin to
switching doctors
during treatment for a
life-threatening
illness."
~
Justice Canada ,200347
Active judicial management of the process is much easier to achieve if one
judge is assigned responsibility for all matters concerning a particular family.
A one family/one judge policy has other benefits as well:
Having the same judge who made the original order deal with subsequentapplications not only provides continuity, but also a way of holding
parents accountable for their behaviour.
It is more efficient: not only does the judge have an opportunity tobecome familiar with the case, but parties who understand that a judge
who knows their history will be hearing subsequent applications may be
slower to return to court unnecessarily. They will also be better able to
predict the likely outcome, which should help them to make their own
arrangements without the court’s involvement.
47
Freeman, Rhonda & Gary, Managing Contact Difficulties: A Child-Centred Approach,Department of Justice Canada, 2003
A NEW JUSTICE SYSTEM FOR FAMILIES AND CHILDREN 67
5 – RULES, PROCEDURES AND HEARINGS
15. Informal hearings
We recommend
that a simple, informal and less adversarial hearing model be available,giving and indeed encouraging broad judicial freedom to intervene and
direct the hearing process.
that a hearing model similar to Australia’s Children’s Cases Program betested in BC for cases where the best interests of children are at issue.
that judicial case assignment take into account the benefits of a onefamily/one judge policy.
child participation in family court
Section 24 of the
Family Relations Act says that a judge must consider theviews of the child when determining the child’s best interests, if appropriate.
The
Child, Family, and Community Services Act contains the samerequirement for child protection cases.
48This does not mean that a child should be put in the difficult position of siding
with one parent over the other. In court, it may mean putting the child’s views
before the judge through an expert, or in some cases giving the child the
option to participate directly. Participation, for a child, may mean being given
information about the court process and advice about the consequences of
hearings and orders.
The child is the
hidden client in the
divorce
proceedings.
- Judith Wallerstein
Children may also participate in CDR. These processes may actually be a lot
more flexible and therefore more comfortable for the child.
In 2003 the International Institute for Child Rights and Development (IICRD),
based at the University of Victoria, began a project to examine the issue of
meaningful child participation in BC family court processes. Funded by the
Law Foundation of BC, the two-year project is examining current child
participation practices in custody, access and child protection cases in the
court system. It will identify some of the challenges posed to child
participation as well as ways that these challenges might be addressed.
The project’s researchers have been surveying lawyers and judges, and
consulting with experts to identify current practices locally, nationally and
internationally. They are also talking with children, lawyers and judges. We
48
Article 12 of the UN Convention on the Rights of the Child (ratified by Canada and BritishColumbia) also sets out the right of a child who is capable of forming his or her own views to
express those views freely and have them given due weight in matters affecting the child,
particularly in judicial and administrative proceedings.
68 A NEW JUSTICE SYSTEM FOR FAMILIES AND CHILDREN
5 – RULES, PROCEDURES AND HEARINGS
are advised that the information gained so far suggests that there are many
options for involving young people: they can share their views in family court
proceedings through affidavits, expert assessments, their own legal counsel, or
by speaking directly to judges or decision makers. But the reality is that child
participation in court processes is not the norm.
The literature in this area says that children themselves often want to have
their views considered. Some children feel that no one listens to them and
they need an opportunity to be heard. Adults sometimes worry about making
children feel that the outcome of a case could be "their fault," but discussions
with young people suggest that it is often better for more information to be
shared. When information is not shared and decisions are made that do not
please everyone, children often end up blaming themselves. As well, children
sometimes have information that no else has, and parents or other adults do
not always know what is important to a child.
The IICRD project findings will be available in its final report to be released
in the fall of 2005.
16. Involving children
We recommend
that all participants in the family justice system find better ways todiscover children’s best interests and to make them a meaningful part of
family justice processes.
that the final report of the International Institute for Child Rights andDevelopment on
child participation in family court processes be carefullyconsidered by family justice system policy makers and other stakeholders.
5.4 Court fees
The provincial government charges a fee for starting a court case in BC
Supreme Court and for filing certain documents with the court. There is also a
daily hearing fee that applies to trials. These fees apply to all cases, including
family matters. Cases that go to trial or use substantial court time are
significantly subsidized.
In Provincial Court there are no fees for family law cases, to make it easier for
people to take their family disputes to court. The proposals in this report
would make it easier for people to resolve their disputes themselves.
Relatively few should need a decision by a judge.
We think that court fees can support the principle that people are responsible
for resolving their family law disputes, by encouraging them to try to resolve
their disputes without starting a court case. Fees also can support the principle
A NEW JUSTICE SYSTEM FOR FAMILIES AND CHILDREN 69
5 – RULES, PROCEDURES AND HEARINGS
of proportionality, by encouraging people to use no more than the services
than they really need.
These fees could be applied to help support the cost of expanded front end
information, referral and consensual dispute services. In some places,
governments add a surcharge to court fees, which is used to help pay for other
dispute resolution services.
We believe that there should be fees for using the court for family disputes,
whether BC adopts a single family court or not. Just as we propose a single set
of rules and a single hearing model if family court continues in both courts,
we believe there should be a single set of court fees. And, when fees are
levied, they should more accurately reflect the actual cost of using the court.
This would mean charging fees in Provincial Court for family law cases for
the first time. Some will see this as a barrier to access to court. The current fee
structure in Supreme Court may also be a barrier for some. Our belief is that
what is important to families is access to an effective way to resolve their
disputes. Under the system that we propose, this will not usually involve
going to court.
We recognize that there may need to be exceptions for certain types of cases,
such as child protection cases. We also recognize the importance having
courts that are financially accessible to people who need to use them. Any
changes to fees will have to include ways of making sure that people who
need to go to court are not barred because of cost.
17. Court fees to support principles
We recommend
that court fees be used: to encourage people to resolve their family law issues outside of court;and
to support the principle of proportionality, by encouraging people to useno more than the services that they really need.
that fees collected from users of family court more accurately reflect theactual cost of using the court and be applied to help support the cost of
expanded front end services.
5.5 Court costs
There sometimes is confusion over the term "court costs." The money a
person must pay at the courthouse to start a case, file documents, or have a
trial is referred to as "court
fees." "Court costs" refers to the money a judgemay order an unsuccessful party to pay to a successful party at the end of a
case to help compensate for some of the successful party's legal expenses.
70 A NEW JUSTICE SYSTEM FOR FAMILIES AND CHILDREN
5 – RULES, PROCEDURES AND HEARINGS
The Provincial Court has no authority to award costs.
49In Supreme Court, court costs are available to a successful party but orders for
costs are uncommon in family cases. Judges are often reluctant to order costs
because the current rules and structure encourage the use of litigation and in
some cases, people have no option but to go to court. With the changes that
we propose, it should be much easier to avoid litigation and costs should be
used more aggressively if the courts are used unreasonably.
offers to settle
If a party makes an offer to settle that is accepted, the general rule is that
neither party is entitled to costs up to the date the offer was delivered, but the
party making the offer is entitled to costs from that date.
If a party makes an offer to settle that has not expired, been withdrawn or
accepted, and then obtains a judgment at least as favourable as the terms of
the offer, that party is entitled to costs up to the date the offer was delivered
and double costs from that date.
We believe that judges' authority to award costs has an important role to play
in encouraging people who go to court to use the court process efficiently and
effectively. If British Columbia continues to use two levels of court for family
cases, the authority to award costs should be extended to Provincial Court
judges so that all family cases can be treated similarly.
18. Expanded use of orders for costs
We recommend
that costs be used more effectively to promote settlement, for example byimposing cost consequences for unreasonable settlement offers.
that if family cases continue to be heard in two levels of court, theauthority to award costs be extended to Provincial Court judges.
5.6 Working with Orders and Agreements
People like to think of an agreement or order as the end of the dispute. Too
often, though, it is only the beginning of a long battle to see that its terms are
honoured. Once people have an agreement or an order, they are pretty much
on their own to try and figure out how to make it work and what to do if there
are problems. In fact, failure to live up to the terms of an agreement or court
order is typically the major focus of continuing conflict between separated or
divorced spouses.
49
There is one exception: if one party requires an expert witness to attend courtunnecessarily, the judge may order that person to pay the expert’s expenses: Provincial
Court (Family) Rule 11(8) and Provincial Court (CFCSA) Rule 4 (10)
A NEW JUSTICE SYSTEM FOR FAMILIES AND CHILDREN 71
5 – RULES, PROCEDURES AND HEARINGS
We need a system where families can get help, if they need it, to resolve
problems as they arise. Just as we have proposed that people should not have
to go to court to resolve their family disputes in the first instance, people
should not have to go to court to resolve problems with parenting or support
agreements and orders after they have been made.
The Family Justice Information Hub has just as important a role to play at this
stage as it does at the beginning of a family conflict. When an order or
agreement is made, if people do not have lawyers, staff at the Hub will be
available to explain their obligations under the order or agreement, the
availability of programs to help them comply, the consequences of not
complying and what to do if the other parent does not comply.
We discuss enforcement of parenting arrangements (custody and access) first,
and then enforcement of support obligations. There are some common
elements and parents may try to link the two, but we see them as raising very
different concerns.
high conflict families
Research tells us that disputes over parenting arrangements are more likely to
occur in circumstances of ongoing extreme hostility between parents who
have not been able to separate their roles as parents from the unresolved
conflict in their relationship. Disputes can erupt over seemingly minor issues
such as telephone access, one-time schedule changes or vacation planning and
can result from a parent’s need to punish the other or control the other’s time
with the child.
Punitive enforcement
measures by courts
do not resolve these
kinds of disputes
and may actually
encourage them
- Pauline O’Connor
Only a small percentage of family disputes involve such high conflict but
because these couples return to court frequently, they use a disproportionate
amount of the court’s time and resources. Along the way, they also use up
their own financial resources, reinforce their negative views of each other and
subject their children to harmful conflict. Some of these cases involve family
violence.
Legal remedies will not resolve difficult compliance cases in a way that serves
children’s interests because they do not address the underlying conflicts that
drive these cases into court. "Punitive enforcement measures by courts do not
resolve these kinds of disputes and may actually encourage them."
50Studies have identified "markers" that can help to identify high conflict cases.
Examples of such markers include: the desire of a child not to visit a parent;
repeated unsubstantiated allegations of poor parenting; family violence;
numerous court applications; a large amount of affidavit material; and a
50
Pauline O’Connor, Child Access in Canada: Legal Approaches and Program Supports,Justice Canada, (2002).
72 A NEW JUSTICE SYSTEM FOR FAMILIES AND CHILDREN
5 – RULES, PROCEDURES AND HEARINGS
history of access denial.
51 The assessment service should adopt a protocol thatbuilds on this research.
If these families can be identified and helped even before the first agreement
or order is made, it may be possible to reduce or avoid later enforcement
problems. Assessment at an early stage can identify the resources most likely
to help high conflict couples resolve their problems. Not all families need the
same kind of help, so a wide range of services is essential. All organizations
delivering family services, including the Legal Services Society, should be
responsive to the unique needs of high-conflict families. For example:
"The parents are unable
to make use of the
divorce to resolve
issues within or
between themselves
and are frozen in the
transition. In effect, the
form of the custody
dispute becomes their
new pattern of
relationship".
-Johnson and
Campbell52
Parent education: Earlier we spoke of the benefit of programs such asParenting After Separation to help parents understand and meet their
children’s needs, but the parenting skills needed in high conflict situations
are different than where conflict is low and parents can communicate
effectively.
53 Parenting coordination: A parenting coordinator (sometimes called a"Special Master") is a neutral person, appointed by a judge, who helps
people resolve parenting disputes, provides education and advice, and with
prior approval of the parents and the judge, makes decisions within the
scope of the order of appointment. Parenting coordinators are highly
qualified mental health professionals, mediators or family law lawyers with
experience in problem solving, mediation, communication, family law,
adult psychology, developmental psychology and children’s adjustment
issues. Experience in the US shows that a skilled parenting coordinator can
effectively help parents build workable, long-lasting parenting relationships
and resolve ongoing parenting disputes.
54 There are legal and processissues surrounding parenting coordination that need to be addressed, but we
believe this is a valuable service that will help high conflict parents develop
the most effective parenting arrangements for their children in the least
contentious way.
Counselling: Counselling may be one-on-one, in joint sessions, or groups,for adults and for children. Some counselling models may overlap with
mediation. Most provide information about legal options, help parents make
their own decisions and give them an opportunity to resolve their disputes.
Programs for children help them learn healthy coping skills.
51
Stewart, R. The Early Identification and Streaming of Cases of High-Conflict Separationand Divorce: A Review.
Ottawa: Department of Justice Canada. (2002). p. 12-13Gilmour, G.
High-Conflict Separation and Divorce: Options for Consideration. Ottawa,Department of Justice Canada, 2004. p. 28.
52
Johnston, J. and Campbell, L., Impasses of Divorce: The Dynamics and Resolution ofFamily Conflict
; New York: The Free Press. 1988.53
Manitoba offers a 6-hour parent education program in two sessions; at the second session,parents with higher levels of conflict are taught different parenting strategies.
54
Garrity and Barris 1994 study, quoted in Glenn A. Gilmour, High-Conflict Separation andDivorce: Options for Consideration
, Justice Canada, (2004)A NEW JUSTICE SYSTEM FOR FAMILIES AND CHILDREN 73
5 – RULES, PROCEDURES AND HEARINGS
Mediation: Mediation can help parents resolve their disputes, even in somecases where there has been family violence. These parents may, however,
need a different kind of mediation–impasse mediation
55—which involves aseries of sessions combining therapy and counselling and includes the
whole family.
Australia’s Contact Orders Program: This program warrants furtherexamination. It helps high conflict families manage their child contact
(access) arrangements and focus on their children’s needs. The program
works with families trying to establish contact arrangements both before
and after a court order. A variety of child-focused interventions include
group work, education, counselling, mediation, supervised access and
exchange, and case management. Information from children is provided to
parents with the children’s consent, at the parents’ sessions. A 2002
evaluation found that feedback to parents on what their own children say
about the effect of the conflict on them is often the most powerful element
of the program and can be the impetus parents need to change their attitudes
and behaviour. It also found that adult groups including men and women,
and custody and access parents are useful, and that activity-based group
sessions for children can help them feel less isolated.
access issues
Access denial is unquestionably a problem for some parents. Research
suggests that failure to exercise access is also a problem.
56 In BC, the mainlegal remedies for non-compliance are
contempt of court proceedings in Supreme Court, which can lead to afine, jail or both, or
an order under s.128 (3) of the Family Relations Act, in either court whichcan result in a fine, jail or both.
Neither of these is used very often.
Some provinces have additional statutory provisions for dealing with noncompliance.
Some aim to try to encourage compliance through parent
education or mediation.
Saskatchewan’s
Children’s Law Act, Newfoundland and Labrador’sChildren’s Law Act
and Australia’s Family Law Act include statements aboutthe very limited circumstances in which non-compliance with a parenting
55
J. Johnston, J. & L. Campbell, Impasses of Divorce: The Dynamics and Resolution ofFamily Conflict,
(1988).56
Bailey, Martha, Overview and Assessment of Approaches to Access Enforcement,Department of Justice Canada, (2001).
74 A NEW JUSTICE SYSTEM FOR FAMILIES AND CHILDREN
5 – RULES, PROCEDURES AND HEARINGS
order may be justified, for example, when necessary to protect the health and
safety of a child.
57Judges could be given more tools. Amendments to the
Family Relations Actcould be considered to make it clear that judges may order, for example,
attendance at a specialized parenting program; or appointment of a mediator
or a parenting coordinator. Initiatives in other jurisdictions should be
reviewed as well, for further options.
19. More services for high conflict families
We recommend
that services be available to help high conflict families resolve disputes,both before and after an agreement or order is made.
that through the assessment process proposed in chapter 3, high conflictfamilies be identified as early as possible and provided with specially
targeted dispute resolution services.
that the Hub assessment service develop a protocol for identifying andoffering services to high conflict families.
that court files involving high conflict families be administrativelyearmarked and assigned to a judge who will hear all subsequent
applications in the case.
that the Family Justice Information Hub be the contact point for peoplewhen a compliance problem arises with respect to an agreement or order.
that parenting coordination be available to help high conflict parents inappropriate cases.
helping people meet their support obligations
People who are experiencing, or even just considering separation or divorce
need information about financial issues. After separation, the expense of
supporting two households is a strain for most families and people need all the
help that they can get. If budgeting and debt management were among the
problems that led to family conflict in the first place, separation will only add
to the family’s financial difficulties.
One of the functions of the Family Justice Information Hub should be to
provide information and referrals so that people can get help with:
budgeting credit and debt management57
Saskatchewan: http://www.qp.gov.sk.ca/documents/English/Statutes/Statutes/c8-2.pdf;Newfoundland and Labrador:
http://www.gov.nl.ca/hoa/statutes/c13.htm#41;Australia:
http://www.austlii.edu.au/au/legis/cth/consol_act/fla1975114/A NEW JUSTICE SYSTEM FOR FAMILIES AND CHILDREN 75
5 – RULES, PROCEDURES AND HEARINGS
asset management protection of existing credit, and financial crisis management.Workshops modelled on the Parenting After Separation program could deliver
useful information and help people to identify and use other resources. We
believe that enhanced budgeting assistance at the front end would reduce
support enforcement problems later.
Even if people succeed in negotiating a suitable support agreement, or
obtaining a court order, they often run into problems when the arrangements
no longer fit the family’s changing circumstances.
For example, over time, a child’s needs typically increase and a paying
parent’s income may increase or decrease significantly. People are often
hesitant to try to renegotiate an agreement, or to go to court for a new order
because the cost of doing so may be out of proportion to the potential benefit.
The Comprehensive Child Support Service, started as a pilot project in
February 2002 in Kelowna, offers an array of services to help parents obtain
or change a child support order or agreement. A Child Support Officer can
help parents understand the child support guidelines and calculate what is
payable under those guidelines. If both parents agree, the Child Support
Officer will work with them to negotiate a child support amount. The officer
will also refer parents to other professionals such as an outreach worker from
the FMEP or a Family Justice Counsellor, or to other programs and services,
such as Parenting After Separation, financial management, legal advice and
debt counselling.
An evaluation of the project
58 showed that this service helped many parentsresolve their child support issues. They appreciated the one-on-one contact
with the Child Support Officer and not having to repeat their story multiple
times to different people. Referrals were effective in meeting parents’ needs
for further services and everyone who took advantage of facilitated
negotiations offered by the project was able to reach an agreement. The
service now operates in Kelowna, Surrey and Vancouver.
20. Expanded Comprehensive Child Support Service
We recommend
that the Comprehensive Child Support Service model be adopted as acomponent of the Family Justice Information Hub
.Keeping child support amounts up to date can go one step further, to an
automatic process. Section 25.1 of the
Divorce Act provides for setting up a58
See http://www.ag.gov.bc.ca/justice-services/publications/fjsd/ccss/FinalReport.pdf76 A NEW JUSTICE SYSTEM FOR FAMILIES AND CHILDREN
5 – RULES, PROCEDURES AND HEARINGS
provincial child support service to recalculate amounts at regular intervals,
based on updated income information, using the child support guidelines.
Prince Edward Island and Newfoundland and Labrador have recently begun to
operate child support recalculation services. They recalculate child support
each year, based on updated information about the paying parent’s income.
This means that parents do not have to go to court to ask for a variation of a
court order. Children benefit from increased support when the paying parent’s
income goes up, and if it goes down, the parent benefits from an order that
more realistically reflects his or her ability to pay.
This approach should reduce the number of orders that go into arrears and
need to be enforced, as well as the number of court applications for increases
in child support.
The Ministry of Attorney General, with funding from Justice Canada, plans to
test and evaluate a recalculation service in BC and we support this move.
When a parent or spouse does not comply with the terms of an order, the
options include private enforcement or enforcement through FMEP. Private
enforcement can be expensive for the user; FMEP is expensive for the public.
The FMEP, a service of the Ministry of Attorney General, is responsible
under the
Family Maintenance Enforcement Act for monitoring and enforcingsupport orders and agreements that are filed with it.
Some provinces have stepped up their enforcement mechanisms and will, for
example, cancel the driver’s licence of a person who defaults on support
payments. BC will decline to renew a licence at the expiry date. Some
provinces will recognize enforcement from another province, so that a person
in default cannot move across a provincial boundary and obtain a new licence.
21. More enforcement options
We recommend:
that British Columbia review enforcement measures being taken in otherprovinces to determine how best to expand the options available for
enforcing family support obligations.
5.7 Legislative Changes are Needed
In spite of the increasing availability of CDR, and the growing awareness of
its advantages, many families end up using the court system. One reason is
that they are compelled to, by our family laws.
The two foundational statutes, from which most of our family law derives, are
BC’s
Family Relations Act and the federal Divorce Act. Both are significantlyout of step with the principles and values endorsed in this and most other
A NEW JUSTICE SYSTEM FOR FAMILIES AND CHILDREN 77
5 – RULES, PROCEDURES AND HEARINGS
family law reform reports. Reform of our family justice system will not be
complete until these statutes are brought into line with modern thinking
59.As currently drafted, these statutes stand in the way of reform because they:
imply that the courtroom is the primary dispute resolution forum; are built on an adversarial foundation that promotes approaches of attackand defend, escalating conflict and causing emotional harm;
Reform of our family
justice system will
not be complete until
these statutes are
brought into line with
modern thinking.
frame parenting issues in language that tends to polarize parents; and do not go far enough to encourage parties to work towards agreementthrough CDR.
The
Family Relations Act can be changed by the Province. The Divorce Actcan only be changed by the federal government.
In 2002 the federal government introduced a bill (Bill C-22/2002) in
Parliament to make changes to the
Divorce Act to help parents focus onmaking parenting arrangements that best meet their children's needs. That bill
died on the order paper when Parliament adjourned before the 2004 federal
election.
The forum for addressing change to the
Divorce Act is a federal/provincial/territorial committee called the Coordinating Committee of Senior Officials -
Family Justice. BC actively participates on this committee, along with
representatives from all provinces and territories and the federal government,
to address family justice issues.
preserving limitation periods
To encourage people to genuinely try to resolve their disputes before
considering court as an option, we need to change the provisions that require
certain court actions to be started within a limited time. Under the
FamilyRelations Act
there are three situations in which a person will lose rights if acourt action is not started in time:
1. A stepparent can be required to pay support for a stepchild only if the
claim is made within one year after the person’s last contribution to the
child’s support.
602. A common law spouse can be required to pay spousal support only if the
claim is made within a year of separation.
6159
One of the main objectives of the Australian Family Law Reform Act 1995 was to moveaway from a system in which litigation was the primary form of decision making and to
make cooperative dispute resolution the primary option. This objective is specified in the
Act. See:
http://www.austlii.edu.au/au/legis/cth/consol_act/fla1975114/60
Family Relations Act s.1 defines "parent" to include a stepparent if the stepparentcontributed to the child’s support for at least a year, and if the court proceeding is begun
within a year after the person’s last contribution.
78 A NEW JUSTICE SYSTEM FOR FAMILIES AND CHILDREN
5 – RULES, PROCEDURES AND HEARINGS
3. A claim for division of family assets or variation of a separation
agreement can only be made within two years of divorce, judicial
separation or annulment.
62These provisions must be amended to give people some other way to preserve
the right to begin an action if CDR fails. One possibility would be to include
in these definitions a person who has agreed in writing to extend the time
period.
Another approach, as suggested in our table of proposed rule changes above: a
simple one page document called a "Notice to Preserve Limitation" which
would identify the parties, provide brief information about their relationship
and describe the right or claim to be preserved. Filing the notice at the court
and serving it on the other party would stop the limitation period from
running. This would preserve legal rights and give the parties an opportunity
to pursue a cooperative resolution while avoiding the cost and potential
polarizing impact of starting an action
.22. Preserving rights without going to court
We recommend
that the law be changed to make it possible to preserve a family lawlimitation period without starting an action or seeking a court order, by
agreeing in writing or filing and serving a "Notice to Preserve
Limitation."
defining the "triggering event"
The
Family Relations Act provides a mechanism for fixing a non-owningspouse’s interest in family assets at the date of what is referred to as a
"triggering event." The triggering event is defined by s.56(1) as the first of
any of these events:
a separation agreement; a declaratory judgment under s.57 (which must be made by a judge andrequires the starting of a court action);
a divorce or judicial separation; or an annulment.61
Family Relations Act s.1 defines "spouse" to include common law spouses who have livedtogether for at least two years, if a court proceeding is begun within a year after they
stopped living together.
62
Family Relations Act s. 1 defines "spouse" for the purpose of Parts 5 and 6, as a personwho applies within two years of the divorce, judicial separation or annulment.
A NEW JUSTICE SYSTEM FOR FAMILIES AND CHILDREN 79
5 – RULES, PROCEDURES AND HEARINGS
The only triggering event that does not require court involvement is a
separation agreement. The
Act does not define "separation agreement" and thelaw is unclear. If separation agreements, for the purpose of s.56, were defined
to include written agreements as to the date of the triggering event, people
could go on in confidence to try to resolve their issues without starting a court
action.
23. Setting the triggering event by agreement
We recommend
that s.56(1) of the Family Relations Act be amended to include in thedefinition of a triggering event, a written agreement by the spouses to set
the triggering event at an agreed upon date.
The
Family Relations Act, s. 120.1 discourages common law couples frommaking agreements about ownership of assets either during their relationship
or at its end. Before this section was enacted, such an agreement was a
contractual arrangement and if a judge were asked to review its terms the
review would be on the basis of contract law. Now, these agreements are
reviewable for fairness, on the same basis as if the people were legally
married.
Many common law couples want to use an agreement to confirm separate
property status, but if they sign an agreement about their property it will be
measured against the principles of a joint property regime. Therefore, many
lawyers now advise common law couples not to sign an agreement. The result
is that s. 120.1 deters common law couples from making private agreements.
24. Options for common law couples
We recommend
that s.120.1 of the Family Relations Act be amended to provide that Parts5 and 6 of the Act do not apply to an agreement by people who are not
married to each other unless the agreement specifically provides that
those parts do apply.
variation of separation agreements
Applications to vary separation agreements constitute a significant portion of
the family cases that go to trial. In British Columbia, judges have considerable
discretion to vary agreements. This promotes litigation because people have
reason to think that a judicial decision might leave them better off than under
the terms of their agreement. It also serves as a disincentive for some people
to conclude an agreement, since there is no certainty or assurance of finality.
Other provinces’ laws provide for more certainty in separation agreements by
limiting the authority of judges to vary the terms. We support the private
ordering of family arrangements and suggest that serious consideration be
80 A NEW JUSTICE SYSTEM FOR FAMILIES AND CHILDREN
5 – RULES, PROCEDURES AND HEARINGS
given to a statutory limit on judicial discretion in this area. This change would
be consistent with the shift in public expectation that we advocate—that
people will take responsibility for resolving their own disputes.
25. Limiting judicial discretion to vary agreements
We recommend
that British Columbia consider amending the Family Relations Act tolimit judicial discretion to vary the terms of a separation agreement.
family violence and "best interests"
The
Child Family and Community Services Act includes family violence as afactor to be considered in deciding whether to remove children from their
parents, but family violence is not addressed in the
Family Relations Act,which governs disputes between parents. Changes to the definition of "best
interests," to include consideration of family violence in the determination of
a child’s "best interests," were proposed for the
Divorce Act.6326. Considering the impact of family violence on children
We recommend
that the definition of the "best interests of the child" in the FamilyRelations Act
be expanded to include consideration of family violence,including its impact on the safety of the child and other family members.
These recommendations would help bring the statutes on which our family
law is based into line with the new ways of thinking about family dispute
resolution that this report proposes. We hope that everyone with an interest in
the family justice system, and especially the lawyers who work in this area
and their provincial and national organizations can work together to make this
happen.
27. Family law statutes to reflect cooperative values
We recommend
that British Columbia amend its Family Relations Act and work withother provinces to encourage Canada to change to the
Divorce Act so thatthese laws reflect the principles and cooperative values identified in this
report;
that the Canadian Bar Association, through its national family lawsection, support this work at the federal level.
63
Bill C-22 (2002) which was introduced in late 2002 but died on the order paper whenparliament adjourned before the 2004 federal election See:
http://www.parl.gc.ca/LEGISINFO/index.asp?Lang=E&Chamber=N&StartList=A&EndList
=Z&Session=11&Type=0&Scope=I&query=3276&List=toc-1
A NEW JUSTICE SYSTEM FOR FAMILIES AND CHILDREN 81
6
Family Court Structure
6.1 The Court and the Family Justice System
We have been asked to examine possible models for organizing BC’s family
justice system and in particular to consider whether a unified family court
("UFC") is the preferred model for our province. This part of our Report
examines the organization and structure of our existing family court system
and considers some alternative models.
The focus of our work, and of this report, has been on services to families and
on the transformation of our family justice system to one based on values of
cooperation and the promotion of the wellbeing of family members. This
approach, described in the earlier chapters, leads us to the conclusion that a
unified family court, however it may be achieved, is the ideal forum in which
to foster this new family justice culture.
our existing family court structure
If we were starting today with a clean slate to design a court system to serve
the needs of separating families in British Columbia, it certainly would not
look like the system we have. In addition to making it more fundamentally
cooperative, we would create a single level of court offering a variety of family
support services and simplified procedures at locations throughout the
province. In fact, the single court or unified jurisdiction model has long been
discussed and recommended in BC, but for historical reasons rooted in the
Constitution and in federal/provincial funding arrangements, it has never
happened.
If we were starting
today with a clean
slate to design a
court system to
serve the needs of
separating families
in British Columbia,
it certainly would
not look like the
system we have.
What we have instead is two separate but parallel courts, with duplication and
overlaps in services and jurisdiction that are confusing to the public and
wasteful of scarce resources. The Provincial Court, with provincially
appointed judges, handles more than half the family cases in BC and is
relatively accessible, but it cannot grant divorces or order the division of
family property. Nor can it grant injunctive relief or exercise equitable
jurisdiction. Some people experience delays and repeat appearances in
Provincial Court. The Supreme Court, with federally appointed judges, has
full family law jurisdiction but has fewer locations and more complex and
usually more expensive procedures.
In terms of jurisdiction and accessibility the two courts compare generally as
follows:
6 – FAMILY COURT STRUCTURE
Table 3: Family Law Jurisdiction of BC’s Courts
PROVINCIAL COURT SUPREME COURT
Jurisdiction, or
issues heard
Custody & access
Guardianship
Child support
Spousal support
Maintenance enforcement
Paternity
Restraining Orders
Child protection (CFCSA)
Custody & access
Guardianship
Child support
Spousal support
Maintenance enforcement
Paternity
Restraining orders
Adoption
Division of family property
Occupancy of family home
Divorce
Parens Patriae
Contempt
Procedures Less formal; fewer rules More formal; more rules
Forms "Fill in the blanks" require drafting, & legal
knowledge
Court fees No charge to file an
application
Fees payable (e.g., $208 to
file application)
Locations with
permanent judges
33 11
Locations served
by visiting judges
55 30
Full-time judges 135 84
64Part-time judges 18 16
The Provincial Court is more accessible to families in a number of ways.
It has a wider reach, geographically speaking, than the Supreme Court, withregistries and sitting judges in many of BC’s smaller communities in
addition to the larger centres that are also served by the Supreme Court.
Its informality and simplified procedures and "fill-in-the-blank" forms aremore accommodating to the many people who come to the justice system
without lawyers to represent them.
It is usually more affordable; unlike Supreme Court there are no fees forfiling an application in Provincial Court and no hearing fees. It is easier for
people who cannot afford a lawyer to represent themselves in Provincial
Court than Supreme Court.
On the other hand, the Supreme Court has advantages for people who are
represented by lawyers, and for cases dealing with complex financial matters.
The Supreme Court offers more opportunities for each side to learn about the
other’s case before trial and the opportunity for a very thorough hearing if that
is needed.
As a result of this two-court system, we see:
64
As of February, 2005. In addition, there are 14 Masters of the Supreme Court, doing a largevolume of family law work.
A NEW JUSTICE SYSTEM FOR FAMILIES AND CHILDREN 83
6 – FAMILY COURT STRUCTURE
confusion: it is hard for parties to understand the differences between thecourts and to know which one to use;
inefficiency: people go to Provincial Court for custody or support ordersbecause it is easier for them but later must apply to Supreme Court for
property division or divorce;
duplication: in addition to the possibility of one family invoking thejurisdiction of two courts, there is the cost of maintaining two parallel
systems of courts with their own physical facilities, and their own rules,
forms, and administrative structures;
A two-court system for
family law matters is
"confusing, frustrating
and expensive."
– Breaking Up is
Hard to Do,
1992 delay: an application in Provincial Court to enforce a Supreme Courtsupport order can be delayed if a party asks at the hearing for a change to
the order. (The order can be enforced in Provincial Court but it can be
changed only by the Supreme Court.)
The 1992 B.C. Report "Breaking Up is Hard to Do," found that most people
who had started through the family court process were aware that two levels
of court exist to deal with family law matters, and:
They found this confusing, frustrating and expensive. The general consensus was
that if major changes can’t be made to the current court structure, at a minimum
there should be one court dealing with family matters. This court must be easy to
access and understood by the lay person.
656.2 Moving to a Single Court for Family Law
Seven out of ten provinces
66 have implemented, in all or part of the province,a one court system—the Unified Family Court. Initially envisioned as "a
specialized court with specialized judges operating under special rules to meet
the needs of a special segment of society"
67 these courts generally feature: a single level of court with jurisdiction over all family cases ("unifiedjurisdiction")
simplified rules and procedures, judges specialized in family law, a focus on cooperative resolution, and extensive non-judicial services for families.The value of unifying jurisdiction, simplifying procedures and providing
additional services for families has been considered and endorsed in reports going
65
p. 11566
in addition to the seven provinces that have unified family court, Quebec deals with mostfamily matters in its superior court. The superior court in Quebec is described as having
exclusive jurisdiction over family matters—divorce, annulment, separation, support, child
custody, property. However, child protection and adoption are dealt with in the Court of
Quebec, Youth Division (a provincial court).
67
McLeod, J.G. (2004). The Unified Family Court Experience in Ontario. Unpublishedreport prepared for the Ontario Ministry of Attorney General, p.22
84 A NEW JUSTICE SYSTEM FOR FAMILIES AND CHILDREN
6 – FAMILY COURT STRUCTURE
back 30 years in British Columbia
68 and from other provinces over the sameperiod.
69 We will not repeat what these reports have said, but we strongly concurin their support for the basic concept of unified family law jurisdiction.
However, as sound as the theory of a unified family court is, implementation
can be problematic. Inadequate funding and restricted implementation have
stood in the way of these courts meeting expectations in some provinces.
Inadequate funding can result in delay, backlog and lack of necessary support
services. Implementation in only certain regions of a province can undermine
the objectives of access and simplicity: where the province had two courts for
parties to choose from before implementation, it now has those two plus UFC.
We strongly concur
in earlier calls for
unified family law
jurisdiction.
In BC, implementation of UFC would need to successfully address three
particular concerns:
geography: a unified family court must be at least as accessible as ourcurrent courts, especially in terms of geographic reach. This is a particular
concern in British Columbia where much of the population is located in
smaller centers distant from large urban areas.
responsiveness: Our existing system serves two client groups. TheProvincial Court typically provides informal and relatively inexpensive
resolution and has extensive experience in child protection cases and
parenting issues. Supreme Court involves greater formality and procedural
complexity, at higher cost, for cases where, often, more money is at stake.
These two courts have distinct styles and cultures. A UFC would need to
reconcile these differences while remaining at least as responsive and
adaptable as the existing system, if not more so.
services: adequate funding for expanded services is critical. Withoutenhanced family services the shift from an adversarial to a cooperative
culture cannot be made and the family court can not meet its mandate.
68
These include 1974 Royal Commission on Family and Children’s Law ("BergerCommission")
, the 1988 Access to Justice Report ("Hughes Committee"), and the 1992Breaking Up is Hard to Do
report. As well, the judiciary and the family bar have expressedsupport for the theoretical aspects of the unified family court model. A report from the
Provincial Court, for example, states that the public interest favours the amalgamation of all
family cases into one court. It concludes that this would create efficiencies and avoid
undesirable duplication of proceedings. The Supreme Court states that a unified family court
model could provide an effective family law process in BC as long as there is a commitment
to provide sufficient judges, sufficient support resources, and province wide coverage.
69
These range from the Ontario Law Reform Commission (1974) Report on Family Law PartV Family Courts
through to the Report and Recommendations of the Alberta Unified FamilyTask Force
in 2001. The 1998 Report of the Special Joint Parliamentary Committee onCustody and Access
encouraged the federal government to continue to work with theprovinces to establish unified family courts.
A NEW JUSTICE SYSTEM FOR FAMILIES AND CHILDREN 85
6 – FAMILY COURT STRUCTURE
28. Unified family law jurisdiction
We recommend
that British Columbia implement a unified family law jurisdiction. that in addition to unified jurisdiction, the family court should have theseessential attributes:
1.
simplified rules and procedures;2.
a specialized bench;3.
a strong cooperative resolution focus; and4.
extensive services for children and families. that if a formal unified court is not implemented, these key attributes beincorporated to the extent possible, into whatever family court structure
BC has.
The question is not
really whether a
unified jurisdiction
model should be
adopted. It should.
The real question
is: what should it
look like?
The question is not really
whether a unified jurisdiction model should beadopted. It should. The real question is: what should it look like and how do
we get there? In other words, which UFC model can work for BC, and how
can it be implemented? There are different ways to establish unified family
jurisdiction. This report considers three possible approaches.
1.
The superior court approach: adopted in seven provinces, this modelremoves jurisdiction over all family matters from the provincial courts and
left with the superior (federally appointed) courts.
2.
Full Provincial Court jurisdiction: both courts remain involved in family law,and Provincial Court judges are given the same family law jurisdiction as
Supreme Court judges.
3.
Coordinated jurisdiction approach: not a true unified family court, thisstructure keeps the two existing courts in place but coordinates and
integrates their work. Provincial Court judges are appointed as Supreme
Court Masters and are given increased, but not full, family law
jurisdiction.
We will discuss each of these options in turn, but first we offer a brief
discussion of s.96 of the
Constitution Act, 1867 and how it has affected familyjustice reform in Canada.
6.3 Section 96 and Family Justice Reform
Section 96 of the
Constitution Act empowers the federal government toappoint superior court judges, but judicial interpretation of this section has
made it more than an appointing power. It has been used to protect the core
jurisdiction of the superior courts, so as to provide a constitutional base for
national unity through a unitary judicial system.
The Supreme Court of Canada has developed principles to ensure that s. 96
would not be rendered meaningless by the provinces giving their provincially
86 A NEW JUSTICE SYSTEM FOR FAMILIES AND CHILDREN
6 – FAMILY COURT STRUCTURE
appointed judges the same jurisdiction and powers as superior courts. In other
words, not only does s.96 restrict the power of the provinces; it constrains the
federal government from delegating any jurisdiction that falls within the ambit
of s.96—that is, those powers that were exercised by superior court judges at
the time of Confederation.
The
Constitution Act also gives the federal government jurisdiction overdivorce and property, so the province cannot assume jurisdiction over family
property matters.
In the 1970s, in its new
Family Relations Act,70 British Columbia tried to giveProvincial Court judges concurrent jurisdiction to make a wide range of
orders in family cases, including orders affecting property rights. That
legislation was challenged as being unconstitutional. In that case
71 theSupreme Court of Canada upheld the Provincial Court’s authority to make
guardianship, custody and access orders, but found that property matters are
only for superior courts to consider so it was beyond the power of the
provincial Legislature to authorize the Provincial Court to make orders
concerning family property.
The consequence of this is that if any province wishes to put all family cases
in a single court, the only option is a superior court. The practical difficulty is
that superior courts are not as accessible as provincial courts, in terms of
geography, procedure or cost.
6.4 A Superior Court UFC
This model, already implemented to varying degrees in seven provinces,
establishes a single, unified superior court dedicated to family law, funded
partly by the federal government,
72 and implemented in stages.These provinces have worked with the federal government to "unify" the
jurisdiction by eliminating the role of the Provincial Court in family matters
73and putting all cases into a superior court presided over by federally appointed
judges. Judges are assigned for a lengthy term, or permanently, to the court
and are, or become, family law specialists. The goal of a user-friendly court
culture is further supported through extensive family services and simplified
rules and forms.
70
R.S.B.C. 1979, c.12171
Reference Re Family Relations Act (British Columbia), [1982] S.C.R. 6272
Different funding models have been used over time. Most recently, the federalcontribution consists in relieving the province of the cost of provincially appointed family
court judges (75% of whom are appointed from Provincial Court ranks) by paying the
salaries of the s. 96 UFC judges. The provinces allocate their salary savings to collateral
family services such as mediation and parent education programs, which other federal
programs also support.
73
The scope of jurisdiction usually includes all matters in Table 3. All provinces save NovaScotia exclude youth criminal justice matters from the UFC.
A NEW JUSTICE SYSTEM FOR FAMILIES AND CHILDREN 87
6 – FAMILY COURT STRUCTURE
Manitoba, New Brunswick and Prince Edward Island have used this approach
to implement UFCs province wide. Saskatchewan, Ontario, Nova Scotia and
Newfoundland and Labrador have UFCs in some locations, though Ontario
and Nova Scotia plan to achieve province wide coverage.
74We certainly can
learn from the
other provinces,
but we need to be
careful about
applying their
experiences to BC
In some provinces, and in many respects, this model for achieving UFC
appears to work well enough, but there are problems. It is difficult to
accurately generalize about its overall effectiveness because:
it appears to work better in some provinces than others; details of the model and the adequacy of funding arrangements supportingit differ from province to province; and
variables such as geography, population density patterns, pre-existing courtstructure and local legal culture vary significantly from province to
province and can affect the success of implementation.
We certainly can learn from the other provinces, taking care to avoid
implementation issues that have arisen elsewhere. Some weight must
undoubtedly be given to the fact that seven out of 10 provinces have already
adopted this model but reviews vary and there is little by way of formal
evaluation or objective study and no client surveys.
Reports out of Manitoba are positive: the Manitoba Bar feels there is greater
consistency in family law decisions under UFC and that they can rely on a
higher level of knowledge from the bench. There are reports that UFC has
resulted in better case management, a more adaptable court, improved
integration of the helping professions, and an enhanced status for family law.
A small, informal study 10 years ago endorsed Manitoba’s UFC.
75.Professor James McLeod’s recent paper on the Ontario UFC system
concludes that although there have been some problems, on balance the
experiment has been a success.
76 However, elsewhere in his paper ProfessorMcLeod says these courts have met with mixed reaction across Ontario. The
Ontario government is committed to unified family court expansion. The
benefits of a single forum for the resolution of family law matters, coupled
with the provision of appropriate services, are clearly recognized by the
province and have received broad public support. At the same time, some
Ontario counsel have expressed concerns about backlog, delay and shortage
of services.
74
See Appendix E for a brief description of UFCs in Canada.75
A survey of 33 family law lawyers and all 5 masters, done in 1994 on the 10th anniversaryof the province’s unified family court, provided a "snapshot of opinion"(Freda Steel,
TheUnified Family Court – Ten Years Later
, Manitoba Law Journal vol. 24 no. 2). Everyoneagreed that a court with comprehensive jurisdiction for family law was better than the
previous system. Only one person disagreed with the concept of specialist unified family
court judges and a majority was not in favour of assigning General Division judges, even
temporarily, to the unified family court.
76
supra, note 6188 A NEW JUSTICE SYSTEM FOR FAMILIES AND CHILDREN
6 – FAMILY COURT STRUCTURE
Reports of delay and lack of services from Nova Scotia and Newfoundland
and Labrador show how the potential strengths of the UFC model can be
compromised by lack of funding. In Nova Scotia, where UFC was established
in 1998, there is a common view that it is probably a superior model, but it
struggles with delay and backlog because it has been inadequately funded
since implementation.
Most problems
associated with
UFCs have
revolved around
implementation
rather than the
UFC model itself
McLeod writes that most problems associated with UFCs have revolvedaround implementation rather than the UFC model itself.
77 Both Ontario inNova Scotia have concerns with respect to delay. The problem in Ontario is
sometimes linked to the transition of child protection work from the provincial
to the superior court.
78Besides provincial variations, different user groups can have different
perspectives on UFC. For example, lawyers almost unanimously endorse the
specialized family bench, but many judges are concerned about the potential
for burnout and isolation.
implementing the superior court model in BC
Opportunities to implement this model depend on adequate federal and
provincial funding. Federal money has been made available several times in
the last 30 years. An offer of federal funding for UFC expansion that was
announced in September 2002 was inferior to earlier offers.
79 But if a viablefunding offer is made in the future to support this superior court approach to
implementation, should BC accept it?
The answer is "Yes, but only if the funding is adequate." As the
AlbertaUnified Family Court Task Force
concluded:"…the adoption of a specific court structure will not of itself ensure that family law
is properly administered in the province. In fact, the establishment of an underresourced
unified family court would lose the benefits of both courts now involved
in family law and would not achieve the benefits associated with the unified family
court concept. It would be a retrograde step."
80The test for adequate funding will be whether combined federal and provincial
contributions can provide:
1. the information, assessment and referral programs recommended in
Chapter 3 (the Family Justice Information Hub);
77
ibid, p.178
ibid p. 2979
It was ultimately clarified that for every federal dollar given to the province for unifiedfamily court under this proposal, a federal dollar would be taken away from funding for
existing provincial family programs. Earlier federal unified family court funding programs
did not involve a similar penalty.
80
Unified Family Court Task Force (2001). Report, Recommendations and Executive Summary.Minister of Justice and Attorney General, Province of Alberta
A NEW JUSTICE SYSTEM FOR FAMILIES AND CHILDREN 89
6 – FAMILY COURT STRUCTURE
unified family court
concept.
- Alberta UFC
Task Force
2. enough judges and staff to ensure that cases can be heard in a just and
timely manner; and
3. province wide implementation within a reasonable time.
By one estimate,
81 implementation by way of the superior court process in,say, seven locations capturing about half the family law cases in BC—a
reasonable working estimate of what the first phase of implementation would
look like—might free up about $2 million in Provincial Court judges’ salaries
to be applied to family services. If this were the extent of the financial
incentive for using the superior court model, it is probably not adequate by the
above definition. While an additional $2 million would always be welcomed,
it is not, in relative terms, a large sum. To put it in perspective, the existing
Family Justice Counsellor Program costs $10-million per year, the FMEP
costs $15-million and LSS already spends nearly $3-million per year on
family duty counsel.
Further on the point of adequate funding, McLeod links concerns about UFC
to insufficiency of judges to staff it:
Most practicing family lawyers welcome the unification of jurisdictions in principle
but have concerns about staffing in particular. By far, the greatest source of
complaint seems to involve the staffing of the Court. It is trite to state that the
success of the court depends upon the provision of adequate resources to address the
problems that led to the creation of the court.
82Province wide implementation does not mean that a UFC should appear
overnight in every location in the province, but it does presume that it would
be available to all British Columbians within a foreseeable period. Under the
superior court model, implementation occurs in stages. Staged implementation
would be acceptable. In fact, one advantage of staged implementation is that it
allows the new structures and procedures to be tested on a smaller scale, and
mistakes to be rectified as implementation proceeds. However it would only
be acceptable if the duration of the implementation process is reasonable, say
not exceeding five to seven years.
Any consideration of province wide UFC implementation must be tempered
by a realistic recognition that there are some practical limitations on the
affordability and universality of many government supported services. Not
every community across B.C. has the same services, and many specialized
services in the areas of health, education and law, for example, are only
available in or through larger population centres. A balance must be struck; an
"all or nothing" approach to province wide UFC implementation would result
in nothing.
81
Unified Family Court: Background and Discussion Paper #1. (October 7, 2002). B.C.Justice Review Task Force.
www.bcjusticereview.org82
supra, note 61, p. 2590 A NEW JUSTICE SYSTEM FOR FAMILIES AND CHILDREN
6 – FAMILY COURT STRUCTURE
In Nova Scotia UFC is now available to about 75% of the population. The
Ontario example is more troubling. Ontario began with one location in 1977,
added four in 1995 and 12 more in 1999. UFC is now in 17 locations, and sits
regularly in three others, with 34 non-UFC sites remaining. One commentator
observes that ". . . substantial areas of the province are still without such
courts despite strong urgings that they should be available throughout
Ontario."
83 After nearly 30 years, UFC is available to only about 40% ofOntarians. Referring to criticisms the Ontario UFCs have attracted, McLeod
says:
Had the Courts been extended to all judicial centers in a more timely fashion or had
it been made clear that all centers would ultimately become unified, some of these
criticisms may have been blunted.
84We are concerned about partial implementation over the long term because it
would leave the province with three courts handling family cases and risk
unacceptably disparate levels of service among regions.
How well would the regions be served? We recognize the challenges of
providing specialist "section 96" judges in smaller communities but
experience in BC and elsewhere suggests that there are ways it can be done so
that even remote areas of the province that do not have a courthouse or
permanent UFC judge can have the benefits of a unified family court. Some
options are:
having UFC judges travel to smaller communities on a regular basis (a UFCcircuit model). If there is to be a specialized bench, the Supreme Court
judge on circuit would need to be both a family specialist and a generalist.
Scheduling could be complex and travel costs high;
having a judge serve in both UFC and the general division in somecommunities;
allowing people in remote communities to file court documents in UFC"filing centres," which could be, for example, the local Provincial Court
Registry or another designated office;
allowing the use of fax or email for filing documents in court, forcorrespondence with court registry and for serving documents; and
using telephone or videoconference for motions, hearing and conferences.BC is well ahead of many provinces in the use of this technology and
though at present it is too costly to be a viable alternative, it will eventually
prove to be a viable tool for delivering some UFC services to remote areas.
83
W.A. Bogart, Families: The Law, Ontario Courts and a Changing Society, Sept. (2004),p.17, referring to
Ontario Civil Justice Review, First Report (1995).84
Supra, note 61, p. 25A NEW JUSTICE SYSTEM FOR FAMILIES AND CHILDREN 91
6 – FAMILY COURT STRUCTURE
29. A superior court UFC,
if adequately resourcedWe recommend
that the superior court approach to implementation of a unified familycourt system is the preferable model, and should be implemented, but
only if the Province is certain that:
it can be adequately resourced, and it can be at least as accessible (particularly geographically) andresponsive to the range of family clients as is our current two court
system.
that the test for determining adequacy of resources be that there areresources sufficient to provide:
the information, assessment and referral services recommended inchapter 3 of this report and the subsidy for CDR recommended in
chapter 4;
judges and staff sufficient to hear cases in a timely manner; and a commitment to province wide implementation of a UFC within five toseven years.
that BC develop a proposal to the federal government for establishing aSupreme Court UFC, incorporating the other recommendations made in
this report.
Our Supreme Court and Provincial Court currently serve people in different
ways. The Provincial Court:
generally serves litigants with few or no assets; sees more unrepresented litigants; has simplified rules and limited pre-trial procedures; allows judges to take a more active role in directing the conduct of thehearing;
has different rules for family and commercial disputes, allowing a differentapproach for family cases; and
adopts a more informal "helping" role toward litigants.The Supreme Court:
generally serves litigants with more assets; operates on the presumption that parties are represented by lawyers, eventhough they often are not;
has extensive pre-trial procedures and relatively complex rules; remains more formal and judges assume a more traditional role at thehearing; and
has one set of rules covering both family and commercial disputes, makingit harder to address the unique aspects of family cases.
92 A NEW JUSTICE SYSTEM FOR FAMILIES AND CHILDREN
6 – FAMILY COURT STRUCTURE
A question frequently raised by lawyers is whether people would be as well
served if all family cases were heard in a superior court? Would the court
retain the characteristics of the existing Supreme Court process, resulting in
reduced access for many people who now use the Provincial Court? This
involves both a consideration of the procedural options needed to meet
different needs, and recognition that the trend towards settlement processes in
family law litigation means that judges need new skills.
We must pay careful attention to this question. If a new family court fails to adopt
the attributes and commitment needed for a problem solving approach, then it fails
entirely. A BC unified family court should provide all of the services of the two
existing courts and yet look quite different from each of them. It must provide a
range of simplified procedural options for families whose financial circumstances
range from the simple to the complex. At the same time, its judges must be active,
informal and involved in the management of family hearings.
A BC unified family
court should provide
all of the services of
the two existing
courts and yet look
quite different from
each of them.
Our view is that several factors in a careful implementation process would work toensure that the style or culture of the court meets the needs of all families.
Transition to a UFC necessarily involves change to a new judicial role so that
judges would not choose, and would not be chosen, to sit on this court unless they
were open to the new approach. Further, new, simplified court rules and
procedures together with the closer integration of services for families would give
the judges both the framework and the tools necessary to shift into a new role.
In any event, judges’ approaches towards the management of family cases
have changed significantly over the past several years. Judges on both courts
are to be highly commended for becoming increasingly responsive to the
unique needs of families and to the burdens of cost and extensive procedure.
Family case conferences in Provincial Court and judicial case conferences in
Supreme Court are examples of innovation that reflect an increasingly active
and involved judicial role in the management of family cases.
30. A new family court culture
We recommend
that a BC unified family court meet all of the needs now met by the twoexisting courts while adopting a unique culture, distinct from each of
them. It should provide the simplified procedural options recommended
in chapter 5 and ensure that judges adopt a more active, informal and
involved role in the management of family hearings.
youth criminal justice and child protection cases
All provinces with UFC include in the court’s jurisdiction all matters referred
to in Table 3 (above at 5.8). For historical reasons, Nova Scotia alone also
includes youth criminal justice cases within its UFC jurisdiction.
A NEW JUSTICE SYSTEM FOR FAMILIES AND CHILDREN 93
6 – FAMILY COURT STRUCTURE
Some provinces have experienced delay in processing cases, partly as a
consequence of shifting the responsibility for child protection cases from the
provincial to the superior court.
85 In addition to concerns about workload anddelay, there are other arguments for keeping child protection cases in
Provincial Court. That court has decades of experience with these cases and
generally manages them effectively. As well, many judges feel that there are
strong links between youth justice cases and child protection cases that argue
for both being heard by the same bench. On the other hand, many child
protection cases are joined with claims under the
Family Relations Act, and itgoes directly against the rationale supporting unified jurisdiction to have two
courts involved in family cases. Ultimately, the benefits of fully unified
jurisdiction support the approach taken in other provinces.
31. Comprehensive UFC jurisdiction, except youth criminal justice
We recommend
that the jurisdiction of the unified family court include all family andchild-related cases currently within the jurisdiction of both the Provincial
and Supreme Court, but not youth criminal justice cases.
6.5 Full Provincial Court Jurisdiction
This model involves both Supreme Court and Provincial Court judges hearing
all family matters in a different form of unified family court. Provincial Court
judges would be given the same jurisdiction as Supreme Court judges over all
family issues. Like the superior court model, this model would also have
simplified procedures, specialized judges
86, a cooperative focus and enhancedservices for families.
There are two ways that full family law jurisdiction might conceivably be
accomplished. The first is by dual appointment: one person is simultaneously
appointed by the province, with the entire jurisdiction of a provincial court
judge, and by Canada, with federal jurisdiction limited to divorce and division
of property. Alternatively, the
Divorce Act could be amended to delegatejurisdiction over divorce and property division to provincially appointed
judges.
Full jurisdiction is
an attractive
option because it
would simplify
implementation by
taking advantage
of the many
Provincial Court
locations around
the province.
85
In the Report of the Ontario Superior Court of Justice for the Opening of Courts onJanuary 6, 2003 Chief Justice Smith said, in reference to the family courts, "we could not
have anticipated that the change in legislation and its application would so greatly increase
the volume of child protection work . . . . tremendous pressure has been placed on the
superior court in order to deal with the increased workload generated by an increase in child
protection cases."
86
It would be very difficult to have permanently specialized family judges in outlying areas.Judicial specialization is discussed further at chapter 7 of this report.
94 A NEW JUSTICE SYSTEM FOR FAMILIES AND CHILDREN
6 – FAMILY COURT STRUCTURE
Full jurisdiction is an attractive option because it would simplify
implementation by taking advantage of the many Provincial Court locations
around the province. It has the potential to preserve the flexibility,
responsiveness and province wide accessibility of our current system and to
be less expensive to implement than a conventional s.96 unified family court.
However, there are numerous administrative, legal and constitutional
problems that would need to be resolved before such a model could be
implemented.
From a policy and administrative perspective, for example, if the dual
appointment approach were taken, it could be problematic to have a single
judge appointed to two separate offices, each governed by a different legal
regime of terms and conditions.
87 The objection might be raised that once ajudge is appointed under s.96 he or she is and remains a superior court judge
for all purposes and could not, at the same time, be subject to a second set of
conditions governing tenure and duties.
88Also, the full jurisdiction model would have the effect of shifting some
portion of the Supreme Court’s family work to the Provincial Court, with
potentially significant administrative and scheduling consequences for both
courts and possible fiscal consequences for the Province.
These and other legal and administrative hurdles would need to be thoroughly
explored to assess the viability of a full provincial court jurisdiction model.
In 1977, B.C.’sAttorney General
proposed to the
Federal Justice
Minister that a
unified family court
be created at the
provincial court
level through a
system of dual
appointments.
While such an analysis is beyond the scope of this paper, one particular issue
warrants elaboration: s.96 of the
Constitution Act, 186, which is the foremostimpediment to the full provincial court jurisdiction approach. Although s.96,
on its face, only speaks of a power of appointment, over the years the
Supreme Court of Canada has interpreted it much more broadly, giving it a
functional aspect as well. The section authorizes the federal government to
appoint superior court judges and has been interpreted by the Supreme Court
of Canada to mean that neither the provincial nor the federal government can
confer authority over divorce or family property on provincially appointed
judges. As s.96 is currently interpreted, it is a complete bar to implementation
of a full provincial court jurisdiction model.
The concept of a unified family court consisting of both Provincial and
Supreme Court judges is not a new one. In 1975, the Berger Commission
8987
Federally and provincially appointed judges have different salary levels and annuity plans,as well as different rules respecting tenure, removal from office, extrajudicial activities, and
so on.
88
The dual appointment approach is problematic because the choice of s.96 judges would belimited to the pool of Provincial Court judges, and there may be an issue on Canada’s side as
to whether this amounts to an inappropriate fetter on the Governor General's power of
appointment.
89
Fourth Report of the Royal Commission on Family and Children's Law: The Family, theCourts, and the Community.
A NEW JUSTICE SYSTEM FOR FAMILIES AND CHILDREN 95
6 – FAMILY COURT STRUCTURE
urged a dual appointment approach—the creation of a single court with
complete family jurisdiction composed of Provincial and Supreme Court
judges.
90 The Commission proposed federal-provincial negotiations to make itpossible to confer that jurisdiction on a provincially appointed judge. Its
recommendation 24 reads:
We recommend that, looking to the future, the provincial government should, in
negotiations with the federal government, seek to bring about the joint appointment
of judges to the Unified Family Court. These judges should be invested with
complete jurisdiction by both governments to deal with family matters.
In 1977, BC’s Attorney General proposed to the Federal Justice Minister that
a unified family court be created at the Provincial Court level through a
system of dual appointments. While the Berger Commission Report had
speculated that the federal government might question whether it could
appoint a judge to the Supreme Court for limited purposes, the Commission
had concluded that "A joint appointment of a single judge by the provincial
and federal governments is not, in our opinion, prohibited by the
constitution." However, for reasons including some of those noted above, the
Federal Minister ultimately rejected the proposal as unworkable.
The practical
advantages may be
sufficiently
compelling,
particularly in the
event that the
superior court
model ultimately
proves unworkable,
to warrant a further
look at the dual
appointment model.
This is perhaps unfortunate. Giving Provincial Court judges full family lawjurisdiction is probably the most practical and efficient method of achieving
unified family jurisdiction in BC. It would simplify implementation of a
province wide unified family court by taking advantage of the many
Provincial Court locations throughout BC. Keeping both courts in the
business of family law meets the challenge of geographic accessibility and
makes optimal use of the existing court infrastructure. It would also simplify
the complex transition phrase that other provinces have experienced (or are
still experiencing after 30 years) leaving them with three different courts
doing family law: unified courts in the larger centres and both provincial and
superior courts everywhere else.
These practical advantages may be sufficiently compelling, particularly if the
superior court model ultimately proves unworkable in BC, to warrant a further
look at the full Provincial Court jurisdiction model. This could be considered
only if a different interpretation of s.96 is possible.
That said, we do note that family law occupies a profoundly different place in
family life and in Canadian society than it did 130 years ago when s.96 was
drafted: the current divorce rate is nearly 40%; a large proportion of unions
now occur without marriage; same sex marriage is recognized in BC; and
second and third marriages and blended families abound. There is virtually no
one in our society who is untouched, directly or indirectly, by family law. The
90
A person suitable to the province and Canada is appointed under both the Provincial CourtAct
and the federal Judges’ Act. That is, a Provincial Court judge is also designated a s.96judge but with jurisdiction limited to family law matters.
96 A NEW JUSTICE SYSTEM FOR FAMILIES AND CHILDREN
6 – FAMILY COURT STRUCTURE
social interest in having the most effective and accessible family justice
system possible is enormous.
The full provincial court jurisdiction model confronts many difficulties.
Existing authorities are clearly against an interpretation of s.96 that would
support it, and an array of administrative issues would need to be considered
before its viability could be fully assessed. However, if the superior court
UFC model cannot be implemented in BC, these issues should be explored
and the possibility of the full jurisdiction model more fully investigated.
32. Another UFC model
We recommend
That if the superior court UFC model is unattainable in BC, the legal andadministrative issues associated with the full provincial court jurisdiction
model be more fully investigated in order to determine if it could be a
viable model for BC.
6.6 Coordinated Jurisdiction
If a UFC model is not implemented in British Columbia, either through the
superior court approach or through a full Provincial Court jurisdiction model,
then we propose a coordinated jurisdiction approach.
This is not a unified family court. It represents an attempt to achieve some of
the benefits of unified jurisdiction, while leaving the two existing courts in
place, by trying to better integrate and coordinate their work. Different ways
to do this have been explored over the years. The model we have considered
involves expanding the jurisdiction of Provincial Court judges by making
them Masters of the Supreme Court and giving them as much family law
jurisdiction as possible under s. 96.
BC attempted a variation on this theme in a project that operated in Surrey,
Richmond and Delta from April 1974 to March 1977.
91 The BergerCommission had proposed a family court pilot project that would integrate the
work of the Provincial Court and Supreme Court in family matters under one
roof. The goal was to minimize the negative effects of fragmented jurisdiction
by having the two courts act as one to the greatest extent possible.
Coordinatedjurisdiction
represents an attempt
to achieve some of
the benefits of unified
jurisdiction, while
leaving the two
existing courts in
place.
Provincial Court judges were given authority to conduct hearings and submit
reports and make recommendations on family matters to the Supreme Court.
Both courts were served by a single administration and by the same family
court counsellors and family advocates. Courtroom and office accommodation
for judges of both courts were provided in the same building.
91
For a full description of the project see Appendix DA NEW JUSTICE SYSTEM FOR FAMILIES AND CHILDREN 97
6 – FAMILY COURT STRUCTURE
As it turned out, the Provincial Court authority to conduct hearings and
submit reports and recommendations was not much used and judicial services
continued to be duplicated. Some aspects of the integration were successful
but Provincial and Supreme Court judges did not develop a "team" approach
and, with few exceptions, did not act in complimentary ways to eliminate
"forum shopping" or duplication of administrative and judicial efforts.
Although some aspects of this two-tiered model were considered successful, it
was generally concluded that the negative effects of fragmented jurisdiction
were not sufficiently reduced.
92The 1988 Access to Justice Report (the "Hughes Committee") recommended a
different form of coordinated jurisdiction. It proposed that the Supreme Court
have exclusive jurisdiction over family law but:
Every Provincial Court registry would be designated a sub-registry of theSupreme Court for proceedings under the
Family Relations Act and fileswould be opened as Supreme Court files.
Provincial Court judges would sit as Masters of the Supreme Court. Theywould handle procedural matters, pre-trial conferences, and settlement
conferences in Supreme Court cases and their orders would have full effect
unless set aside or varied by a Supreme Court judge.
If the parties agreed, a Provincial Court judge sitting as a Master could varya support, custody or access order of a Supreme Court judge.
Support services, including conciliation counsellors and mediators, wouldbe integrated and available at both levels.
It was hoped that this approach would bring continuity to the conduct of each
family law case because a separating couple would have one file throughout;
that it would improve access to the Supreme Court throughout the province;
and that it would reduce expense for many people by eliminating the need to
begin proceedings in Supreme Court.
This recommendation was not implemented for two reasons. First, Provincial
Court judges did not wish to assume these functions. More significantly,
perhaps, there were concerns about the constitutionality of provincially
appointed judges varying Supreme Court orders, even with the parties’
consent.
We have considered a third alternative that would combine elements of both
of these earlier approaches. It would:
create a single administrative entity—the BC Unified Family Court, with aSupreme Court Division and a Provincial Court Division;
92 This was explained by: lack of opportunity (there were limited appropriate cases); lack of knowledge
and preparation (little effort was made to encourage the use of the provisions); lack of acceptance by
Provincial Court judges (some Provincial Court judges made it clear that they did not appreciate being
given a task that had previously been done as a quasi-judicial function by registrars); and availability of
registrars (registrars continued to handle referrals).
98 A NEW JUSTICE SYSTEM FOR FAMILIES AND CHILDREN
6 – FAMILY COURT STRUCTURE
provide a single filing window and wide geographic access to the new courtby designating every Provincial Court registry a sub-registry of the
Supreme Court for family law proceedings;
establish one set of family law rules and forms for both divisions; and designate all Provincial Court judges as Masters of the Supreme Court,defining their powers to include as much
Divorce Act and division of assetwork as possible.
Both courts would retain their current jurisdiction but in addition, Provincial
Court judges would conduct hearings and submit reports and
recommendations on simple property division cases to the Supreme Court for
confirmation. As far as possible, their recommendations would be confirmed
by desk orders
93 in the Supreme Court and the grounds for challenging themwould be narrow.
The court registry would automatically stream cases: contested divorces and
claims for restraining orders, occupancy of a family home, complex property
division, and any other property division case at the request of a party, would
go to the Supreme Court division.
CFCSA matters would go to the ProvincialCourt division. Some cases could be sent to either division: simple property
division cases, applications for interim or final custody, access, guardianship,
child support, or spousal support orders; enforcement or variation applications
and pre-trial or settlement conferences.
Judges would work together to minimize cases where families appear before
both courts and services would be integrated and available in both courts.
This approach will be worth pursuing only if it is supported by the full range
of front end services that are recommended in chapter 3, and the range of
consensual dispute resolution options recommended in chapter 4. It would
also require the dedication of a number of judges from both courts as family
law specialists, to provide the leadership and continuity that are so essential
for an effective family court.
Our concern is that this approach may be complicated and awkward.
Implementation costs and continuing administrative expense could outweigh
potential benefits and might be better applied toward front end services. We
are also concerned that this kind of approach tinkers at the edges of the
existing structure without introducing the degree of fundamental change that
the family justice system clearly needs. The money and effort that it would
require would be better spent in implementing the unified jurisdiction that is
the next logical step in the evolution of our family justice system.
Nonetheless, if neither the superior court approach nor full Provincial Court
jurisdiction ultimately proves workable for the province, we would urge BC to
93
A desk order is one that is signed by a judge, if it meets the requirements, without thenecessity of anyone appearing in court.
A NEW JUSTICE SYSTEM FOR FAMILIES AND CHILDREN 99
6 – FAMILY COURT STRUCTURE
explore whether some of the objectives recommended in this report could be
met by better coordinating the family law work of the two existing courts.
33. If not UFC, another option
We recommend
that if neither the superior court approach nor the full Provincial Courtjurisdiction approach to unified family law jurisdiction ultimately proves
workable, BC explore whether some of the problems arising from split
jurisdiction can be addressed by better coordinating the family law work
of the two existing courts, by:
providing a single filing window; designating every Provincial Court registry a sub-registry of theSupreme Court for family law proceedings;
designating all Provincial Court judges as Masters of the Supreme Courtwith as much authority to do Divorce Act work as possible; and
ensuring that delivery of expanded family support services is integratedfor both levels of court.
judicial resources
Both the full Provincial Court jurisdiction model and the coordinated
jurisdiction approach assume that the Provincial Court has the capacity to
absorb some of the family work now done in Supreme Court. Unless other
jurisdictional responsibilities could be "traded" back to the Supreme Court, it
is likely that additional Provincial Court appointments would be needed.
In contrast to the superior court model, these approaches would have the
effect of shifting some cost from the federal to the provincial government.
More family cases in Provincial Court could create pressure for more
Provincial Court appointments. As well, the fact that provincially appointed
judges would be doing some of the same work as federally appointed judges
for less pay might eventually put upward pressure on Provincial Court
salaries. One of the challenges would be to negotiate a basis for funding this
model with the federal government.
There may be other responses to the resource implications of these proposals
and they would need detailed study by financial and policy experts. One
possibility that might be considered is the reallocation of some of the time of
the 14 provincially appointed Supreme Court Masters who already devote a
significant portion of their time to family matters. Insofar as the Supreme
Court would be relieved of some of its family work, it may be reasonable to
dedicate some of the time of the Masters to support of the Provincial Court.
100 A NEW JUSTICE SYSTEM FOR FAMILIES AND CHILDREN
6 – FAMILY COURT STRUCTURE
34. Resources to support the court
We recommend
that if BC decides to implement either a full Provincial Courtjurisdiction model or a coordinated jurisdiction approach:
the federal government be urged to increase its contribution to BC forthe family services recommended in chapters 3 and 4 of this report;
and
the Province consider whether some of the time of the Supreme CourtMasters could be allocated to support Provincial Court family cases.
A NEW JUSTICE SYSTEM FOR FAMILIES AND CHILDREN 101
7
Judges and Lawyers and Family
Justice
7.1 Judges: Qualifications, Training, Specialization
Although there is a growing trend among lawyers to specialize in one or more
areas of law, our courts expect judges to be expert in all areas of the law.
Many judges never practised family law, but once appointed they are expected
to bring knowledge and sensitivity to family disputes.
Those who did practise in the field will be well versed in the law, but for
many families who end up in trial the truly wrenching issues are not legal at
all: there may be emotional trauma, psychological adjustment issues,
substance abuse problems or overwhelming financial stresses. These all fall
outside of the realm of traditional legal training.
In addition to proposing a system that manages more of these problems before
they get to the courtroom, we say that because family law is so different, the
role of the judge must be different, and the qualities judges hearing family law
cases need are also different. The role requires a special interest in families
and an aptitude and tolerance for family issues.
95"So little of our work
involves legal issues to
be truly adjudicated. At
our level in family court,
we are the dumping
ground for massive
social and economic
issues and the acts of
very dysfunctional
families. I am more a
social worker than a
judge." 94
Further, ongoing training should be available to family court judges in areas
such as family dynamics, child development, gender bias, substance abuse,
sexual abuse, family violence and the psychological effects of separation, as
well as information about community social services and about Aboriginal
and ethno-cultural communities.
A report to the Canadian Bar Association in March, 2001
96 said that judges,lawyers and mediators need to understand how to assess the patterns and
severity of abusive behaviour and the psychological and physical
consequences for the family members over time.
As family law changes, the skills required of the judge change. The increasing
use of judicial case conferences and settlement conferences in family cases
means that judges must be skilled facilitators as well as decision makers, and
our proposed changes take this even further. The qualities of an active
94
A Canadian judge interviewed for a study by the American Judicial College, as reported inthe Globe and Mail, Aug. 14, 2002, article by Kirk Makin
95
See Royal Commission on Family and Children’s Law, [Berger Report] Recommendation1.
Breaking Up is Hard to Do, supra note 2, Recommendations 46 to 51.96
L. Neilson, Spousal Abuse, Children and the Legal System. (2001)http://www.unbf.ca/arts/CFVR/spousal_abuse.pdf
pg 247.7 – JUDGES AND LAWYERS AND FAMILY JUSTICE
A NEW JUSTICE SYSTEM FOR FAMILIES AND CHILDREN 103
manager are critical to the changes we propose to the family court hearing
model in chapter 5.2 of this report.
It will also be important for judges hearing family cases to be trained to meet
the particular challenges posed by increasing numbers of unrepresented
litigants in what are often emotionally-charged situations. Judges in these
cases need to be particularly skilled and knowledgeable if proceedings are to
be run efficiently and are to instil confidence in the litigants. They need to be
able to make decisions quickly and communicate them clearly, so that the
parties understand what has happened and feel a sense of finality.
It is generally agreed that specialist judges are a key element in a family
court’s success. They bring substantive and procedural expertise, more
efficient and predictable hearings, and enhanced sensitivity to the social and
emotional issues involved. Dedicated specialist judges are also needed to
provide continuity and leadership to a court that is moving forward and
providing judicial services in new ways.
On the other hand, some BC judges express concern about the possibility that
specialization will lead to isolation and burnout. Some would strongly resist
doing family work full-time for the long-term.
One school of thought supports judicial specialization but for a limited term:
"…many judges will need a change of pace and it is beneficial to bring the
insights of other types of legal problems to bear on family law issues."
97Others feel that family law is sufficiently unique, and the advantages of
specialization so important, that judges should be appointed permanently to
family court. They also emphasize the critical role that judicial leadership
plays in creating a family-oriented court culture and argue that long-term
specialization best serves this end.
There is no doubt that many BC judges and lawyers have the legal skills,
personal aptitude and willingness it takes to be a specialist family law judge.
On balance, we are convinced that the advantages of specialization outweigh
the risks. We believe that it would be relatively easy, over time, to create a
bench of permanent specialized judges, and this should be the goal.
Still, we recognize that today’s judges, who did not accept appointments with
the expectation or intention of full-time family work, may not find a
permanent appointment to a specialized bench acceptable. Judges who do not
want to sit on a specialized bench should not be asked to do so. Over time
however, new appointments should be made to a permanent, specialized
family bench within a specialized court.
We note that in spite of the fact that approximately one third of the work in
the Supreme Court involves family law, few family lawyers have been
97
CBA Task Force on Court Reform Ottawa, 1991, p. 2377 – JUDGES AND LAWYERS AND FAMILY JUSTICE
104 A NEW JUSTICE SYSTEM FOR FAMILIES AND CHILDREN
appointed to the Supreme Court bench in the last decade. Family law expertise
can certainly be acquired on the bench, but it should also be a factor in
selecting lawyers for appointment.
35. Judicial specialization and leadership
We recommend
that judges in family courts, unified or otherwise, be specialists withfamily law expertise, whether that expertise is gained in practice or on
the bench.
that qualifications for judges chosen to hear family cases include aspecial interest in, commitment to and aptitude and tolerance for family
law.
that all judges who hear family cases be skilled facilitators as well asdecision makers.
that the criteria for selecting judges for family court include their abilityto show leadership in the transition to a cooperative culture in the
family courts.
that all judges who hear family cases be given the opportunity toreceive ongoing training in family dynamics, child development, family
dysfunction, family violence and its impact on all family members,
including children who witness it, consensual dispute resolution
processes, as well as information about services available to help
families, and the First Nations and ethno-cultural communities they
serve.
that judges who do not want to sit on a specialized bench not be asked todo so, but that over time new appointments be made to establish a
permanent, specialized family bench.
that a greater proportion of judicial appointments be made from amongfamily law lawyers.
that until there is a permanent, specialized family bench, judgesspecialized in and dedicated to hearing family cases be rotated through a
family division for terms of from two to five years.
Our proposals buildon the momentum of
mediation and other
consensual dispute
resolution processes
that give the clients
more options and
more control over
their disputes.
7.2 Lawyers’ Changing Roles
The practice of law and our understanding of what it means to be a lawyer are
undergoing profound changes. The traditional view of the lawyer as holder of
special knowledge, to whom clients turn for advice and for advocacy in the
courts is giving way to a new ideal of the lawyer working with the client in a
variety of ways towards a resolution of the client’s real problem.
7 – JUDGES AND LAWYERS AND FAMILY JUSTICE
ND A NEW JUSTICE SYSTEM FOR FAMILIES AND CHILDREN 105
We see examples of this shift everywhere: In the commercial sphere, large
law firms market their ability and willingness to work with accountants and
management consultants to further their clients’ business interests.
On the family law side, we have seen more and more lawyers taking
mediation and negotiation training, and using those skills in their practices,
whether they hold themselves out as mediators or not. Whether or not they
actually practice collaborative law, more and more lawyers practice
collaboratively, joining forces with other professionals such as mental health
workers or financial counsellors, and working with their clients towards
solutions.
Clients’ expectations are changing as well. Just as people today expect to be
more involved in their medical care than in the past, they expect a larger role
in managing their legal affairs.
building on the momentum
Our proposals build on this momentum. Mediation and the other consensual
dispute resolution processes proposed here will give the clients more control
over their disputes and will challenge lawyers to exercise their problem
solving skills in the interests of achieving better outcomes not only for clients,
but for families.
Process is the map,
lawyers are the drivers,
law is the highway and
justice is the destination.
Lawyers are supposed to
be experienced about the
best, fastest and safest
way to get there…As
such, we should be on
the front line for reform,
taking our outmoded
systems and being seen
to be putting the public
before our pockets or our
prestige.
- Madame Justice
Rosalie Abella, SCC
The Continuing Legal Education Society, the Justice Institute and Law
Schools are all playing a key role in helping the legal profession make this
shift. The Continuing Legal Education Society has offered a variety of high
quality mediation programs for family lawyers for 20 years.
The Program on Dispute Resolution at the University of British Columbia
Faculty of Law offers a series of courses over three years designed to provide
students with a better understanding of a range of non-adversarial dispute
resolution processes. This and similar courses offered at the University of
Victoria Faculty of Law make a helpful contribution toward establishing the
cooperative approach to family cases recommended in this report.
We suggest that even more could be done. Law students and practising
lawyers could benefit from knowledge and insights to be gained from other
professions and disciplines in areas such as family dynamics, child
development, family dysfunction, violence and related issues, as well as
information about available family and social services.
Lawyers as a group, with their advocacy skills and understanding of the
current system’s shortcomings, are well equipped to take up the cause of
promoting a justice system that responds better to the needs of families.
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106 A NEW JUSTICE SYSTEM FOR FAMILIES AND CHILDREN
ethical rules need to evolve
More than training and education are needed, however. If lawyers are going to
fully embrace a shift from a strict focus on legal rights and obligations
towards solutions that address the spectrum of family issues, they need to be
supported by the Law Society and its rules, and by the legal profession’s
governing statute.
Professional ethics prescribe a duty to the client—one person—but offer no
guidance to lawyers who see that in serving the client, harm is sometimes
caused to children, to the other spouse, or to the family unit. Aggressive
pursuit of the legal rights of one parent is often at odds with the best interests
of the child, sometimes called the "hidden client"
98. Society has a stronginterest in preserving a working relationship between separated parents. This
interest should translate into an obligation on the part of family lawyers to
minimize conflict and to promote cooperative methods of dispute resolution in
all appropriate cases. Express guidance should be given to family lawyers
about how to balance their role as advocate with the potential harm it may
cause to the family, and especially to children. In the UK and in the US,
model guidelines are being developed.
99"unbundled services"
We have mentioned in this report the notion of "limited legal advice," and
"unbundled services." By this we mean legal services or advice that is limited
in its scope, as opposed to the traditional retainer where the lawyer takes
conduct of a matter and manages the file from beginning to end.
A recent example of unbundled services is the Legal Services Society
program to provide duty counsel in the Provincial Courts, now being
implemented in the Supreme Court. Timely legal advice can encourage
settlement of cases. The services offered at the many "drop in" legal clinics
are further examples of unbundled services. A person comes to a clinic, asks a
lawyer about a particular problem, gets some advice or information, and may
never see that lawyer again.
Lawyers have always offered "unbundled services" in one form or another,
but we see an expanding role for this sort of limited scope service in family
law, where many people cannot afford legal representation from beginning to
end or simply want to manage their own case to the extent that they can.
98
"The adversarial mode frequently sets the stage for children to become the battlegroundand/or weapons in the parental conflict. As victims, their lives may become distorted
permanently." Lita Linzer Schwartz,
Enabling Children of Divorce to Win, Family andConciliation Courts Review 32(1): 80 (1994)
99
For guidelines developed by the American Academy of Matrimonial Lawyers, see:http://www.aaml.org/Bounds%20of%20Advocacy/Bounds%20of%20Advocacy.htm
7 – JUDGES AND LAWYERS AND FAMILY JUSTICE
ND A NEW JUSTICE SYSTEM FOR FAMILIES AND CHILDREN 107
Again, lawyers need to be supported in this role, by their institutions,
including the Law Society, Bar Association and Continuing Legal Education
Society. For example, a lawyer from a large firm who wishes to donate
services to a drop in clinic may find it difficult to do so because of the Law
Society’s conflict of interest rule. Designed to protect clients, the rule is that
before advice is given to one spouse, the lawyer would have to check to make
sure that nobody in the lawyer’s entire firm has acted for the other spouse.
This makes it impractical for many lawyers to offer advice in a clinic setting.
The American Bar Association’s Model Rule 6.5 is based on actual
knowledge: recognizing that the risk to the client is substantially reduced
because of the limited nature of the advice being given and the short duration
of the solicitor/client relationship, the rule prohibits a lawyer from advising a
client only if the lawyer has actual knowledge of a conflict. This eliminates
the need for extensive checking for potential conflicts. Otherwise, it is very
difficult for lawyers from private firms, especially large ones, to volunteer
their time at pro bono clinics.
Washington State goes further and allows these clinics to open files for both
parties, so that both spouses can be helped.
Lawyers are well
equipped to take up
the cause of
promoting a justice
system that responds
better to the needs of
families.
More significant for lawyers are the liability concerns that can be a powerful
disincentive for those who would like to offer their services on an unbundled
basis. Lawyers are steeped in the tradition that every file demands complete
and thorough treatment: "no stone may be left unturned." While laudable as a
goal, sometimes the result is that the client who cannot afford complete
service gets no legal service at all.
The Law Society of British Columbia has recently undertaken a study of
issues posed by the delivery of unbundled services and we support this
initiative.
The Continuing Legal Education Society has an important role to play in
supporting lawyers as they advance and refine the definition of what it is to be
a lawyer. We have already mentioned the contribution it makes to mediation
training. It can also offer educational programs, manuals and online resources
that would be a real benefit to lawyers who are willing to offer their services
to clients on an unbundled basis.
100100 A website such as
www.probono.net offers an example of the kind of resources and support networkthat can help make this service delivery model not only possible and beneficial for clients, but profitable
and satisfying to lawyers.
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108 A NEW JUSTICE SYSTEM FOR FAMILIES AND CHILDREN
36. Support for the changing role of family lawyers
We recommend
that the Law Society of BC recognize the changing roles and duties offamily law lawyers and develop a Code of Practice for Family Lawyers to
give guidance in the balancing of a lawyer’s partisan role with the
potential harm it may cause to other family members, especially children.
that the Law Society of BC adopt rules to support the provision ofunbundled legal services.
that the Legal Services Society continue its innovative work in the familylaw area and that its family law policy and family programs respond to
the recommendations set out in this report.
that the Continuing Legal Education Society’s Family Practice Manual,Family Law Agreements, and other materials for family law lawyers
reflect the recommendations made in this Report and place more
emphasis on the exploration of cooperative dispute resolution alternatives
at the initial interview and before an action is commenced.
that BC Law Schools continue to offer a range of courses on cooperativedispute resolution processes and that their family law courses teach a
fundamentally cooperative approach to the management of family law
cases, and teach family law in the broader context of the social and
psychological forces that separating families are subject to.
that the Continuing Legal Education Society support the work of lawyerswho are willing to offer unbundled services to clients, through
educational programs, manuals and online resources; and the work of
family lawyers generally by offering opportunities for lawyers to learn
from other professions and disciplines about family dynamics, child
development, family dysfunction, violence and related issues, as well as
information about available family and social services.
that training and mentoring opportunities be created, such as thoseprovided by the Dispute Resolution Practicum Society to allow lawyers to
gain supervised experience in collaborative law.
8
Implementing and Evaluating Reforms
Wherever possible, the implementation plan for any reform initiative should
provide for formal evaluation. An arm’s length evaluation accomplishes
several things: it provides objective evidence of the wisdom of the innovation,
it provides reliable information about strengths and weaknesses, which can
serve as a basis for modifications, and it is the most effective tool to support
an argument for continued or enhanced funding.
The Hughes Committee report observed that the key to evaluation is
comparative data and a set of standards against which performance can be
measured. One of the principal problems encountered by those seeking to
evaluate reform initiatives in the justice system is the lack of a data base and
the want of detailed understanding about what actually happens to cases after
they enter the justice system. There is very little hard information about who
uses the courts, about the progress of cases or about when, why or how cases
are resolved within the system.
Better information would allow for a more sophisticated understanding of
what is needed and of what does and does not work. BC is well ahead of many
jurisdictions in its use of information technology in the court system. There
should be continued work in this area to implement systems capable of
capturing the data needed to support information-based decision making and
meaningful evaluations.
37. Data collection and evaluation of initiatives
We recommend
that, wherever possible, the implementation plan for any reform initiativeprovide that it will be formally evaluated.
that efforts be made to improve data collection systems within the familyjustice system to capture data that will allow for better understanding of
the progress of cases after they enter the justice system.
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110 A NEW JUSTICE SYSTEM FOR FAMILIES AND CHILDREN
9
Conclusion
In preparing this report the members of the Working Group have been
singularly struck by the consistency of the recommendations made in family
law reports, articles and academic papers, in this jurisdiction and in others,
over the last 30 years. Our frank concern is that this report could become just
another repetition of familiar recommendations The fact that some of these
recommendations have been implemented during that time, with positive
results, tells us that we are on the right track. Our advice now is that steps be
taken to fully implement a fundamentally non-adversarial approach to family
dispute resolution in BC.
As we are at pains to say in the report, this is not to take away from the good
work and advances that have been made in this direction, especially in the last
10 years. We are now in a position to actually realize the vision of those
earlier reports. What will be needed is the pursuit of the following objectives
as a priority:
reallocation of resources from the back end of the family justice system tosignificantly enhance front end information and services for families;
expansion of the use of consensual dispute resolution processes, makingtrial a valued but last resort;
simplification and streamlining of family court procedures; and framing by every professional, of virtually every case, from the moment itenters the system, as a problem to be solved and not a case to be litigated.
To this last point can be added that perhaps the biggest challenge we see
ahead is the need for a continuing evolution of the culture of the family justice
system. Changes to systems and procedures alone will not be sufficient, and in
fact are secondary to changes to the values, standards, principles and practices
that constitute the day to day workings of the family justice system. The key
to achieving a new justice system for families and children is for the
professionals in the system to fully incorporate the wider problem solving
approach advocated here.
This Working Group’s task is now complete. The next step will be taken by
the Justice Review Task Force, which will provide an opportunity to users of
the family justice system and to the professionals who work within it to
respond to this report. Our hope is that the dialogue that ensues will reinforce
the message of this report to those with decision making power, and that the
insights and experience of those who use the family justice system will further
develop and enhance its recommendations for change.
10 - RECOMMENDATIONS
10
Recommendations
A NEW JUSTICE SYSTEM FOR FAMILIES AND CHILDREN 111
1. The Family Justice Information Hub as a front door
We recommend
that highly accessible Family Justice Information Hubs be establishedthroughout British Columbia as the front door to the family justice system,
and that the Hubs:
offer extensive information, needs assessment services, and referrals toother services, including to lawyers;
be promoted as the place where people can go for help with familyproblems at any time, from the very early stages and as long as there are
issues to be resolved;
be established in as many communities as possible, and whereverpossible be physically located in or have a presence in a courthouse;
be accessible province wide over the telephone and the internet; be part of a province wide network, but supported by local communityservice providers and other stakeholders; and
serve as a focus for coordinating family justice system services,including local community services for separating families, so as to
minimize service gaps and overlaps.
2. A wide range of information and advice services
We recommend
that a primary role of the Family Justice Information Hub be the provisionof information and referrals to lawyers and other services for parents,
children and anyone else involved in family break-up.
that the Family Justice Information Hub provide information throughprinted materials, over the telephone, the internet, and at kiosks.
that the Family Justice Information Hub offer limited legal advice as wellas information.
that an internet portal be developed as the digital doorway to the FamilyJustice Information Hub.
that the role of court registry staff be reviewed to ensure that they areequipped to play a supportive role in the new family justice system.
that Parenting After Separation be available province wide, and that it bemandatory for all parents involved in contested applications concerning
children.
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112 A NEW JUSTICE SYSTEM FOR FAMILIES AND CHILDREN
3. Accessible information for everyone
We recommend
that information on the family justice system be delivered in a way thatrespects the principles of plain language and the diversity of languages and
cultures in our province.
that information be delivered in a wide range of formats, to reach allBritish Columbians, including those in remote communities, those with
low literacy, with visual or hearing impairment.
that in-person services be provided wherever possible, using visitingservices as necessary. Otherwise, communications technology should be
used to make personal contact with people in remote parts of the province.
that the unique needs of Aboriginal communities in each area of theprovince be a particular focus of attention for local steering committees.
4. A needs assessment and screening service
We recommend
that a needs assessment service, with appropriately trained and qualifiedstaff, be available to anyone at the early stages of a dispute as a component
of the Family Justice Information Hub.
that where possible, assessment be available in person, and where that isnot possible, by telephone or other communications technology.
that guidelines for identifying and responding to family violence bedeveloped for use by those who work in the family justice system.
that the assessment service of the Family Justice Information Hub supportdispute resolution by screening participants, providing information and
referrals, and granting exemptions (from the consensual dispute resolution
requirement).
5. Streamlined service delivery through the Hub
We recommend
that an effective, integrated referral service, supported by a local advisorycommittee, be developed as an essential component of the Family Justice
Information Hub.
that, to identify and better coordinate services, the Hub referral service besupported by a comprehensive online database, available to clients, judges,
lawyers, and all service providers.
6. CDR requirement
We recommend
that people be required to have attended a CDR session before they areallowed to take a first contested step in a court process, unless exempted;
10 - RECOMMENDATIONS
A NEW JUSTICE SYSTEM FOR FAMILIES AND CHILDREN 113
that this requirement apply to all family cases, including custody,guardianship, access, child support, spousal support, property division, and
child protection.
7. Compliance certified by qualified professionals
We recommend
that qualified mediators and collaborative professionals be authorized toissue certificates of compliance with the CDR requirement.
8. An assessment and screening service
We recommend
that a high quality assessment service be provided, applying accepted,standardized screening protocols.
that in the limited circumstances where mandatory CDR is notappropriate, exemptions based on formal assessment and screening by
qualified individuals be available from the Family Justice Information
Hub.
that an automatic temporary exemption from the CDR requirement beavailable in the case of an application for a restraining order; unless there
is a further exemption, the requirement must be met after the restraining
order application but before another contested step in the litigation
process.
9. Standards for mandatory services
We recommend
that assessors, mediators and collaborative professionals providingservices under this mandatory scheme be required to meet recognized
standards of training and practice.
that a roster be established for collaborative practitioners, modelled on theBC Mediation Roster Society’s family roster.
that ways be found to provide more opportunities for trained CDRprofessionals to gain practical experience.
10. A subsidized mediation session
We recommend
that mediation be made available in a meaningful way, for example, byproviding the first session free for everyone, with further sessions charged
on a sliding scale, depending on income.
11. Legal advice on agreements
We recommend
that people be educated about the importance of obtaining legal advicebefore entering into a binding agreement;
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114 A NEW JUSTICE SYSTEM FOR FAMILIES AND CHILDREN
that legal services, including independent legal advice, be available tohelp low and middle income families formalize the agreements they have
reached through CDR so that they are legally binding.
12. Streamlined rules and forms
We recommend
that rules and forms for family cases be simplified and streamlined toallow for expedited, economical resolution of all cases with processes
proportional and appropriate to the value and importance of the case.
that every family law form and procedure be designed to be used andunderstood by an unrepresented litigant.
that the financial disclosure forms in particular be simplified and the basison which expenses are to be recorded be clarified.
13. Technology for better access
We recommend
that BC implement user-friendly automatic online forms for family lawcases.
that systems be developed to allow people, including unrepresentedlitigants, to file court forms by email or over the internet.
that auto orders be tested in BC. that communications technology be used more extensively to decrease thecost of legal representation and enhance access to the courts, for example,
by expanding the use of appearances by telephone or videoconference.
14. One set of rules and forms
We recommend
that whether or not there is to be a single court for family law matters inBC, a single, stand-alone set of rules be adopted to govern all family law
cases (except child protection matters) in whichever court they are filed.
that the Attorney General establish a Family Law Rules RevisionCommittee to be responsible for developing and maintaining a single set of
family rules, with representation to include judges, lawyers, the Ministry
of Attorney General, court users and one or more members of the existing
Rules Revision Committee.
15. Informal hearings
We recommend
that a simple, informal and less adversarial hearing model be available,giving and indeed encouraging broad judicial freedom to intervene and
direct the hearing process.
that a hearing model similar to Australia’s Children’s Cases Program betested in BC for cases where the best interests of children are at issue.
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A NEW JUSTICE SYSTEM FOR FAMILIES AND CHILDREN 115
that judicial case assignment take into account the benefits of a onefamily/one judge policy.
16. Involving children
We recommend
that all participants in the family justice system find better ways todiscover children’s best interests and to make them a meaningful part of
family justice processes.
that the final report of the International Institute for Child Rights andDevelopment on the matter of child participation in family court processes
be carefully considered by family justice system policy makers and other
stakeholders.
17. Court fees to support principles
We recommend
that court fees be used: to encourage people to resolve their family law issues outside of court;and
to support the principle of proportionality, by encouraging people to useno more than the services that they really need.
that fees collected from users of family court more accurately reflect theactual cost of using the court and be applied to help support the cost of
expanded front end services.
18. Expanded use of orders for costs
We recommend
that costs be used more effectively to promote settlement, for example byimposing cost consequences for unreasonable settlement offers.
that if family cases continue to be heard in two levels of court, theauthority to award costs be extended to Provincial Court judges.
19. More services for high conflict families
We recommend
that services be available to help high conflict families resolve disputes,both before and after an agreement or order is made.
that through the assessment process proposed in chapter 3, high conflictfamilies be identified as early as possible and provided with specially
targeted dispute resolution services.
that the Hub assessment service develop a protocol for identifying andoffering services to high conflict families.
that court files involving high conflict families be administrativelyearmarked and assigned to a judge who will hear all subsequent
applications in the case.
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116 A NEW JUSTICE SYSTEM FOR FAMILIES AND CHILDREN
that the Family Justice Information Hub be the contact point for peoplewhen a compliance problem arises with respect to an agreement or order.
that parenting coordination be available to help high conflict parents inappropriate cases.
20. Expanded Comprehensive Child Support Service
We recommend
that the Comprehensive Child Support Service model be adopted as acomponent of the Family Justice Information Hub.
21. More enforcement options
We recommend:
that British Columbia review enforcement measures being taken in otherprovinces to determine how best to expand the options available for
enforcing family support obligations.
22. Preserving rights without going to court
We recommend
that the law be changed to make it possible to preserve a family lawlimitation period without starting an action or seeking a court order, by
written agreement or by filing and serving a "Notice to Preserve
Limitation."
23. Setting the triggering event by agreement
We recommend
that s.56(1) of the Family Relations Act be amended to include in thedefinition of a triggering event, a written agreement by the spouses to set
the triggering event at an agreed upon date.
24. Options for common law couples
We recommend
that s.120.1 of the Family Relations Act be amended to provide that Parts5 and 6 of the Act do not apply to an agreement by people who are not
married to each other unless the agreement specifically provides that those
parts do apply.
25. Limiting judicial discretion to vary agreements
We recommend
that British Columbia consider amending the Family Relations Act tolimit judicial discretion to vary the terms of a separation agreement.
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A NEW JUSTICE SYSTEM FOR FAMILIES AND CHILDREN 117
26. Considering the impact of family violence on children
We recommend
that the definition of the "best interests of the child" in the FamilyRelations Act be expanded to include consideration of family violence,
including its impact on the safety of the child and other family members.
27. Family law statutes to reflect cooperative values
We recommend
that British Columbia amend its Family Relations Act and work withother provinces to encourage Canada to change to the
Divorce Act so thatthese laws reflect the principles and cooperative values identified in this
report;
that the Canadian Bar Association, through its national family lawsection, support this work at the federal level.
28. Unified family law jurisdiction
We recommend
that British Columbia implement a unified family law jurisdiction. that in addition to unified jurisdiction, the family court should have theseessential attributes:
1. simplified rules and procedures;
2. a specialized bench;
3. a strong cooperative resolution focus; and
4. extensive services for children and families.
that if a formal unified court is not implemented in BC, these keyattributes be incorporated to the extent possible, into whatever family
court structure BC has.
29. A superior court UFC, if adequately resourced
We recommend
that the superior court approach to implementation of a unified familycourt system is the preferable model, and should be implemented, but only
if the Province is certain that:
it can be adequately resourced, and it can be at least as accessible (particularly geographically) andresponsive to the range of family clients as is our current two court
system.
that the test for determining adequacy of resources be that there areresources sufficient to provide:
the information, assessment and referral services recommended inchapter 3 of this report and the subsidy for CDR recommended in
chapter 4;
judges and staff sufficient to hear cases in a timely manner; and10 - RECOMMENDATIONS
118 A NEW JUSTICE SYSTEM FOR FAMILIES AND CHILDREN
a commitment to province wide implementation of a UFC within five toseven years.
that BC develop a proposal to the federal government for establishing aSupreme Court UFC, incorporating the other recommendations made in
this report.
30. A new family court culture
We recommend
that a BC unified family court meet all of the needs now met by the twoexisting courts while adopting a unique culture, distinct from each of them.
It should provide the simplified procedural options recommended in
chapter 5 and ensure that judges adopt a more active, informal and
involved role in the management of family hearings.
31. Comprehensive UFC jurisdiction, except youth criminal justice
We recommend
that the jurisdiction of the unified family court include all family andchild-related cases currently within the jurisdiction of both the Provincial
and Supreme Court, but not youth criminal justice cases.
32. Another UFC model
We recommend
that if the superior court UFC model is unattainable in BC, the legal andadministrative issues associated with the full provincial court jurisdiction
model be more fully investigated in order to determine if it could be a
viable model for BC.
33. If not UFC, another option
We recommend
that if neither the superior court approach nor the full Provincial Courtjurisdiction approach to unified family law jurisdiction ultimately proves
workable, BC explore whether some of the problems arising from split
jurisdiction can be addressed by better coordinating the family law work of
the two existing courts, by:
providing a single filing window; designating every Provincial Court registry a sub-registry of theSupreme Court for family law proceedings;
designating all Provincial Court judges as Masters of the Supreme Courtwith as much authority to do Divorce Act work as possible; and
ensuring that delivery of expanded family support services is integratedfor both levels of court.
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A NEW JUSTICE SYSTEM FOR FAMILIES AND CHILDREN 119
34. Resources to support the court
We recommend
that if BC decides to implement either a full Provincial Court jurisdictionmodel or a coordinated jurisdiction approach:
the federal government be urged to increase its contribution to BC forthe family services recommended in chapters 3 and 4 of this report; and
the Province consider whether some of the time of the Supreme CourtMasters could be allocated to support Provincial Court family cases.
35. Judicial specialization and leadership
We recommend
that judges in family courts, unified or otherwise, be specialists withfamily law expertise, whether that expertise is gained in practice or on the
bench.
that qualifications for judges chosen to hear family cases include a specialinterest in, commitment to and aptitude and tolerance for family law.
that all judges who hear family cases be skilled facilitators as well asdecision makers.
that the criteria for selecting judges for family court include their abilityto show leadership in the transition to a cooperative culture in the family
courts.
that all judges who hear family cases be given the opportunity to receiveongoing training in family dynamics, child development, family
dysfunction, family violence and its impact on all family members,
including children who witness it, consensual dispute resolution processes,
as well as information about services available to help families, and the
First Nations and ethno-cultural communities they serve.
that judges who do not want to sit on a specialized bench not be asked todo so, but that over time new appointments be made to establish a
permanent, specialized family bench.
that a greater proportion of judicial appointments be made from amongfamily law lawyers.
that until there is a permanent, specialized family bench, judgesspecialized in and dedicated to hearing family cases be rotated through a
family division for terms of from two to five years.
36. Support for the changing role of family lawyers
We recommend
that the Law Society of BC recognize the changing roles and duties offamily law lawyers and develop a Code of Practice for Family Lawyers to
give guidance in the balancing of a lawyer’s partisan role with the
potential harm it may cause to other family members, especially children.
10 - RECOMMENDATIONS
120 A NEW JUSTICE SYSTEM FOR FAMILIES AND CHILDREN
that the Law Society of BC adopt rules to support the provision ofunbundled legal services.
that the Legal Services Society continue its innovative work in the familylaw area and that its family law policy and family programs respond to the
recommendations set out in this report.
that the Continuing Legal Education Society’s Family Practice Manual,Family Law Agreements, and other materials for family law lawyers
reflect the recommendations made in this Report and place more emphasis
on the exploration of cooperative dispute resolution alternatives at the
initial interview and before an action is commenced.
that BC Law Schools continue to offer a range of courses on cooperativedispute resolution processes and that their family law courses teach a
fundamentally cooperative approach to the management of family law
cases, and teach family law in the broader context of the social and
psychological forces that separating families are subject to.
that the Continuing Legal Education Society support the work of lawyerswho are willing to offer unbundled services to clients, through educational
programs, manuals and online resources; and the work of family lawyers
generally by offering opportunities for lawyers to learn from other
professions and disciplines about family dynamics, child development,
family dysfunction, violence and related issues, as well as information
about available family and social services.
that training and mentoring opportunities be created, such as thoseprovided by the Dispute Resolution Practicum Society to allow lawyers to
gain supervised experience in collaborative law.
37. Data collection and evaluation of initiatives
We recommend
that, wherever possible, the implementation plan for any reform initiativeprovide that it will be formally evaluated.
that efforts be made to improve data collection systems within the familyjustice system to capture data that will allow for better understanding of
the progress of cases after they enter the justice system.
11
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